When booking this hotel we expected just that: A rather simple hotel in a small alpine resort in Switzerland. This was obviously a mistake. It is in fact a large resort for kids/teenagers groups, trying to look like a hotel. You can easily imagine the consequences in term of quietness and general noise level, especially if your room, like ours,... More

- poorish - limited view (trees) - not enough elevator - front office staff was not helpful + meal was good More

We went on a Christmas break with Travelsphere .The room was ok apart from a hole in the sheet. plenty of hot water and towels .The staff were not rude they didn,t speak to us.The food we were given was not the same as everyone else .christmas eve we were given a slice of turkey meat from a tin 1... More

Despite only one mirror between four, we managed to have a lovely stay at the central residence. The food was dull, only just edible and the chocolate mouse was by far a bonus. The amazing location and mountain views gave the hotel some life. Overall not too shabby, might go again. :) More

Having just returned from Switzerland I would like to say that this Hotel is far better than some of these reviews give it credit for. We were with a large group and found checking in very quick and easy - the reception workers were very good English speakers. Our room was on the 4th floor - lovely & clean with... More

I spent several days in this hotel, and even if the way up the hill is rather complicated, the final view is beautiful. The rooms are clean and nice and mainly the restaurant is excellent - the manager of the restaurant was one of the best I have ever met. I recommend this hotel for mountain trips, and I also... More

I'm doing a road trip from Egypt to England with my family and have booked numerous hotels through tripadvisor but this is by far the worst choice we made. As I type this review our floor is being bombarded with teenagers running amok at 1130pm as apparently this hotel turns into a summer camp at this time of year. This... More

Fantastic Swiss Restaurant, excellent service, nice rooms, nice view. Best place we stayed in Switzerland More

We have stayed at the Residence on many ocassions - always enjoyed it. As previous reviewers say there has been a programme of renovation in recent years the latest in the reception and dining areas. This is in rustic (wooden) style and while the hotel itself is of rather concrete type sixties/seventies style, the last up date fits in well.... More