Over the last 18 years, we have stayed at the Excelsior Hotel 9 times. We think this is the best value for money Hotel in Zermatt. The views of the Matterhorn from our rooms have always been excellent. You could not ask for better Hosts, or food. The rooms are clean, fresh, airy and well maintained. We usually stay at... More

We booked a double room for 2 persons for 7 nights just before Christmas. We originally had a room on the 2nd floor facing south (with a small view on the Matterhorn) but then asked to be moved further upstairs due to the smoke coming from the bar on the ground floor. Be sure to ask for a room from... More

We spent one night at the Excelsior Hotel in Zermatt, Switzerland in July, 2008. The hotel was well situated, being a five minute walk from the main train station and a ten minute walk from the gondola station. The room itself was excellent with a large living room and a large bedroom. We were given a room on the first... More

We were booked into this hotel by our Swiss agent and we were assigned the garret room, the only one, on the fifth floor. The elevator went to the fourth only so we had a flight to climb with the bags, no big deal. The room was very spacious, with twin beds, a large couch and two easy chairs. It... More

My wife and I stayed here 2 nights in April 2003. The room was quiet, comfortable, had a good amount of room with a clean, modern bathroom. Absolutely no complaints and I wouldn't hesitate to book it again or refer a friend!