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3.0 of 5 Hotel   |   Hofmattstrasse 38, Leukerbad 3920, Switzerland
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Ranked #23 of 28 Hotels in Leukerbad
A recent review
5 of 5 stars Reviewed September 7, 2010
rondacoaches Southend-on-Sea, United Kingdom
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7 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 27, 2012

Terrible experience, terrible management and ownership (Doris). Room was not what was promised, breakfast is ENTIRELY exaggerated, the views promised were completely inaccurate. Very dirty..IT is NOTHING like the pictures, complete fraud. AND upon checking out, the staff was belligerent and now am having to deal with the fact that they overcharged my credit card. Spare yourself the headaches and... More 

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Southend-on-Sea, United Kingdom
4 reviews 4 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 7, 2010

Over the last 18 years, we have stayed at the Excelsior Hotel 9 times. We think this is the best value for money Hotel in Zermatt. The views of the Matterhorn from our rooms have always been excellent. You could not ask for better Hosts, or food. The rooms are clean, fresh, airy and well maintained. We usually stay at... More 

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Taipei, Taiwan
Top Contributor
62 reviews 62 reviews
61 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed December 28, 2009

We booked a double room for 2 persons for 7 nights just before Christmas. We originally had a room on the 2nd floor facing south (with a small view on the Matterhorn) but then asked to be moved further upstairs due to the smoke coming from the bar on the ground floor. Be sure to ask for a room from... More 

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1 review
5 of 5 stars Reviewed July 10, 2008

We spent one night at the Excelsior Hotel in Zermatt, Switzerland in July, 2008. The hotel was well situated, being a five minute walk from the main train station and a ten minute walk from the gondola station. The room itself was excellent with a large living room and a large bedroom. We were given a room on the first... More 

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Sarasota, Florida
Top Contributor
67 reviews 67 reviews
41 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed July 22, 2007

We were booked into this hotel by our Swiss agent and we were assigned the garret room, the only one, on the fifth floor. The elevator went to the fourth only so we had a flight to climb with the bags, no big deal. The room was very spacious, with twin beds, a large couch and two easy chairs. It... More 

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A TripAdvisor Member
4 of 5 stars Reviewed June 14, 2003

My wife and I stayed here 2 nights in April 2003. The room was quiet, comfortable, had a good amount of room with a clean, modern bathroom. Absolutely no complaints and I wouldn't hesitate to book it again or refer a friend!

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Additional Information about Excelsior

Address: Hofmattstrasse 38, Leukerbad 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Leukerbad
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Excelsior 3*
Number of rooms: 22
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Also Known As:
Excelsior Hotel Leukerbad

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