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Hotel Lenzerhorn Spa & Wellness

Certificate of Excellence
Voa principala 41 | 7078 Lenzerheide, Lenzerheide CH-7078, Switzerland
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1 room 1 guest
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Hotel Lenzerhorn Spa & Wellness
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160 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Golden, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 29, 2015

Very friendly and helpful staff. They helped me right away with all requests (ironed my shirt 5 minutes before my dinner appointment). The breakfast (for the me most important part in a hotel ;-) was delicious. They had fresh fruits, eggs in any kind you wish, very good bread and rolls and anything else you can wish for. My room... More 

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Lenzerhorn-Team, Manager at Hotel Lenzerhorn Spa & Wellness, responded to this review

Dear Isabella S Thank you very much for having taken the time to share your wonderful feedback following your stay at the Hotel Lenzerhorn Spa & Wellness. We are overwhelmed by your praise. At the Hotel Lenzerhorn Spa & Wellness, we aim to give every guest a personal experience and to provide a quality of life that enables our guests... More 

New Delhi, India
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 10, 2014

Have visited most Swiss mountain resorts over the last few years. Lenzerheide is excellent for a few nights and the hotel was a treat. The rooms were modern and very comfortable. The staff was friendly. The restaurant had a nice atmosphere and enjoyed the food. Would recommend the hotel.

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Lenzerhorn-Team, Manager at Hotel Lenzerhorn Spa & Wellness, responded to this review

Dear ramswiss_11 Thank you very much for having taken the time to share your wonderful feedback following your stay at the Hotel Lenzerhorn Spa & Wellness. We are overwhelmed by your praise and proud to be one of your favourite place to stay in Switzerland. At the Hotel Lenzerhorn Spa & Wellness, we aim to give every guest a personal... More 

Switzerland
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed November 15, 2014

If you try an early, i.e. September, booking for a double room for three nights in February - no problem. If you try to add another double room for a couple that would like to stay with you for just one night - you get a 'no go', because bookings are only possible as of three nights and more. A... More 

Was this review helpful? Yes 1
Lenzerhorn-Team, Manager at Hotel Lenzerhorn Spa & Wellness, responded to this review

Dear ReiseReiseCH Thank you very much for your feedback on TripAdvisor. First of all, we sincerely regret that you didn’t tried to book directly through our reception. We are convinced we would offer your friends a fantastic offer to stay with you and us. We always to the best to satisfy our guest wishes. We have this restriction for bookings... More 

Zurich
Level Contributor
85 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed October 12, 2014

It is cute, nice staff, very clean, makes you feel at home right away. Exceptionally decorated, and with wellness area... amazing lunch and breakfast... everything perfect!!!!!!!!! Would like to go there again with my beloved :)

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Lenzerhorn-Team, Manager at Hotel Lenzerhorn Spa & Wellness, responded to this review

Dear Annouchka22 Thank you very much for your very kind compliments on tripadvisor, which we will gladly share with the entire team. It makes us thoroughly happy when our guests enjoyed their stay as much as you did and make you feeling at home. Feedback like yours motivates us to live the Lenzerhorn spirit and give our best every single... More 

Zurich, Switzerland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 16, 2014

We dined at the Heid Stubli twice. The service and food was good, however in our first experience, one of our group was served the incorrect dish, but we said nothing even though the dish was 4 ChF more in price. The next evening, we decided to try again. The server brought us the wrong salad. This time we pointed... More 

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Lenzerhorn-Team, Manager at Hotel Lenzerhorn Spa & Wellness, responded to this review

Dear Mr. Phhugg First of all, we would like to thank you for taking time to share your impressions about your experience in our Restaurant Heid-Stübli. We appreciate you and your group decided twice for our restaurant Heid-Stübli for dinner. So we hope we could to satisfy you with our culinary delicacy and with our cosy atmosphere. However, we are... More 

Zurich
Level Contributor
15 reviews
4 hotel reviews
4 of 5 stars Reviewed August 5, 2014

The hotel and service were fantastic. Room was modern and very clean, super comfortable bed, decent shower and bathroom. Additionally the french balcony window was a plus, could have a drink there in the evening with a view of the mountains. Room was on the small side, but that wasn't a problem for us. The hotel service was fantastic, always... More 

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Lenzerhorn-Team, Manager at Hotel Lenzerhorn Spa & Wellness, responded to this review

Dear Elliev85 Thank you for taking the time to post your review of Hotel Lenzerhorn Spa & Wellness on Tripadvisor. It is fantastic to read that you had a wonderful stay at the Hotel and found the staff to be courteous and helpful. It is always wonderful to hear such positive feedback, which serves as a great motivator to the... More 

Basel, Switzerland
Level Contributor
5 reviews
5 of 5 stars Reviewed July 21, 2014

What a great week-end we had in Lenzerheide, and the fact we stayed in Hotel Lenzerhorn for two nights played a big role in this success. Recently refurbished, this hotel marries perfectly the new design and the cosy welcome of a chalet. The entire team was super welcoming, and full of great advices. We also enjoyed the generous breakfast. We... More 

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Lenzerhorn-Team, Manager at Hotel Lenzerhorn Spa & Wellness, responded to this review

Dear Ollie69188049 Thank you for taking your valued time to share your amazing review following your recent stay with us. We are delighted you had a memorable stay with us and you’ve passed a GREAT weekend. Thank you for your lovely words about our team. Our team here ensures that our guests receive just the best of service, with attention... More 

Zurich
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 20, 2014

Location in town is close to the public transport and you can ski off the mountain straight into the front door. Restaurants are above average and the spa is superb. Room we had was quite spacious, clean and well decorated. Would definitely recommend this hotel but it all comes at a steep price now that Arosa/Lenzerheide have connected. You can... More 

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HotelLenzerhorn, Manager at Hotel Lenzerhorn Spa & Wellness, responded to this review

Dear Jeff A. Thanks a lot for your great comments and time you spent with us. We are very glad to read that your stay with us was a pleasant one and that you enjoyed our services. It is always a pleasure to know that our efforts have made a stay enjoyable. Once again a big thank you for your... More 

ireland
Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed July 25, 2013

I stayed here for 2 days on my own before a week of work in Zurich. It was a perfect hotel for a lone female traveller and I never felt uncomfortable. I had booked one of the smaller rooms - and found it to be larger than many others I have stayed in across Europe. It was well appointed and... More 

Was this review helpful? Yes 2
Zürich
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 7, 2013

Fantastic wellness area for relaxing after a days skiing. Good service and nicely appointed rooms. The breakfast was good choice and range of fresh food. We enjoyed an evening in the Heidi-stübli which pleasant restaurant attached to the otel..

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