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Kastanienbaum Swiss Quality Seehotel

Sankt Niklausenstrasse 105, Kastanienbaum 6047, Switzerland
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1 room 1 guest
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Kastanienbaum Swiss Quality Seehotel
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85 Reviews from our TripAdvisor Community

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Traveler rating
    30
    31
    14
    4
    6
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17
42
3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (85)
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    (18)
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    (19)
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    (8)
All months
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

A nice property ruined by an arrogant manager. One Mr Walter Kendall , who was introduced to us as the manager, said he could do anything he pleased with the hotel including changing the timings mentioned in the guest brochure in the room. The brochure clearly mentions that dinner will be served till 9.30 pm, but we were refused at... More 

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Merritt Island, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Hot, dirty and upsetting. What a sad waste of our time in such a beautiful location. The hotel claimed that it had climate control and that was a lie, it was NO Air Conditioning, stagnant and uncomfortable.There was a promise of laundry facilities, which simply do not exist. Room was dirty and stay was unpleasant! The servers in the restaurant... More 

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London, United Kingdom
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 23, 2015

Beautiful lakes view but the room are stuffy and no a.c. We was in room 104 on the ground floor. They dont provide a.c or fans. The bathroom are small and are kind of dated. I would recommend another hotel. The local area i nice but everything closest very early.

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Oxfordshire, United Kingdom
2 reviews
5 of 5 stars Reviewed June 15, 2015

A wonderful stay. The staff did everything they could to make me and my colleagues from around the world (there were more than 60 of us at a conference), comfortable and happy. Service always with a big, genuine smile - not just phoney 'professional' politeness, but warm and welcoming. Our room was spacious and the bed comfortable. The duvet and... More 

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Bury St Edmunds, England, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 13, 2015

I have stayed at this hotel more than a dozen times,unfortunately the accountants have been in and penny pinched. The restaurant used to be highlight of a long journey from UK to Italy ,however it was very average,but expensive,breakfast was not up to standard of previous years, Reception staff messy.

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Jakarta, Indonesia
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 10, 2014

My colleagues and I stayed at this beatiful lake side hotel during our incentive trip. The staffs are so warm and helpful, especialy at dinner time they were so attentive to our need. On one dinner the chef asked us how about the dinner was. We said it was a great and delicious dinner. Delicious sausages. And then the chef... More 

Was this review helpful? Yes 1
Basel, Switzerland
Level Contributor
60 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed July 20, 2014

Stayed for two days only, just to relax by the lake. Hotel was built in the 80's, however if you don't mind that style it's a nice place. We stayed half board, and were pleasantly surprised that they reserved the best tables for the half board guests, rather than the restaurant guests, so we had a perfect, uninterrupted view of... More 

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New South Wales, Australia
Level Contributor
61 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 23, 2014

we stayed there for a few days. the hotel suited us as there was included parking and breakfast, by the lake. we had a mountain view room, which was pleasant. the bus into town was very convenient, being right outside the hotel front door. saved trying to park in lucerne. the room had a mini bar , although it did... More 

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Cheltenham, United Kingdom
Level Contributor
102 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed June 21, 2014

Stopped over en route from UK to Italy. This charming hotel is right on the shores of Lake Lucerne, just a short drive off the main through route. Good parking within the hotel grounds, and a nice welcome from the reception staff. Situated in a lakeside residential area. We were upgraded from a mountain view room to a lake view... More 

Was this review helpful? Yes 1
Canton of Geneva, Switzerland
Level Contributor
166 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
1 of 5 stars Reviewed June 10, 2014

We have booked an overnight stay at this hotel on Booking.com and travelled three hours to it on Saturday morning. We have arrived together with our dog, which was accepted as per Booking.com. At check in, the receptionist has suddenly announced that they will charge us 25CHF for our dog and said we are lucky they accept dogs altogether. We... More 

Was this review helpful? Yes 4
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