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Kastanienbaum Swiss Quality Seehotel

Sankt Niklausenstrasse 105, Kastanienbaum 6047, Switzerland
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Kastanienbaum Swiss Quality Seehotel
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Kastanienbaum Swiss Quality Seehotel
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78 reviews from our community

Traveler rating
    29
    29
    12
    3
    5
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16
39
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jakarta, Indonesia
Top Contributor
56 reviews 56 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 10, 2014

My colleagues and I stayed at this beatiful lake side hotel during our incentive trip. The staffs are so warm and helpful, especialy at dinner time they were so attentive to our need. On one dinner the chef asked us how about the dinner was. We said it was a great and delicious dinner. Delicious sausages. And then the chef... More 

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Basel, Switzerland
Top Contributor
56 reviews 56 reviews
35 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed July 20, 2014

Stayed for two days only, just to relax by the lake. Hotel was built in the 80's, however if you don't mind that style it's a nice place. We stayed half board, and were pleasantly surprised that they reserved the best tables for the half board guests, rather than the restaurant guests, so we had a perfect, uninterrupted view of... More 

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Newcastle, Australia
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 23, 2014

we stayed there for a few days. the hotel suited us as there was included parking and breakfast, by the lake. we had a mountain view room, which was pleasant. the bus into town was very convenient, being right outside the hotel front door. saved trying to park in lucerne. the room had a mini bar , although it did... More 

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Cheltenham, United Kingdom
Top Contributor
87 reviews 87 reviews
24 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed June 21, 2014

Stopped over en route from UK to Italy. This charming hotel is right on the shores of Lake Lucerne, just a short drive off the main through route. Good parking within the hotel grounds, and a nice welcome from the reception staff. Situated in a lakeside residential area. We were upgraded from a mountain view room to a lake view... More 

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Horsham, United Kingdom
Top Contributor
132 reviews 132 reviews
55 hotel reviews
90 helpful votes 90 helpful votes
1 of 5 stars Reviewed June 10, 2014

We have booked an overnight stay at this hotel on Booking.com and travelled three hours to it on Saturday morning. We have arrived together with our dog, which was accepted as per Booking.com. At check in, the receptionist has suddenly announced that they will charge us 25CHF for our dog and said we are lucky they accept dogs altogether. We... More 

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Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 4, 2014

We are a family of 4 (2 kids aged 10 and 14) and this was our first stop on a 3 week vacation that included touring around Switzerland and Italy, then hopping on a Med cruise for 12 nights. The Kastanienbaum Seehotel was AMAZING. I can't give enough stars. It's located in the charming local town of Horw, about a... More 

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Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 14, 2014

Our only disappointing experience during an almost perfect driving trip through Italy and Switzerland was staying at the Kastanienbaum Swiss Quality Seehotel. After a delightful dinner in their restaurant with a beautiful view of Lake Lucerne, we went to our rooms. Stepping out onto the small balcony, we found an unpleasant view of their parking lot. Knowing it could be... More 

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Canberra, Australia
Top Contributor
130 reviews 130 reviews
51 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed May 12, 2014

I booked this hotel on the advertising that it was close to the Kapplebruck and the Transport Museum. I consider close to mean walking distance, not a 15 minute bus ride and then a long walk for the museum.. The Hotel is in a great spot and dining on the terraces over looking the Lake is very pleasant. The staff... More 

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Sydney, Australia
2 reviews
2 of 5 stars Reviewed April 26, 2014

The only good thing at this place is the view. Miserable service. Most unprofessional management. Calls me a liar when I questioned a charge. I heard her command around the poor service personnel. Very bad attitude. Breakfast was very average and not worth it. Didnt get any toiletries at all besides a soap. One night not face towels. Quilt too... More 

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Lausanne, Switzerland
1 review
1 of 5 stars Reviewed March 9, 2014

We have been guests for lunch and were sitting on the terrace. There was enough staff, but everybody was uncoordinated and didn't know their responsibilities. We had to wait a long time to order & also for the food. We were observing every 2min. that people got served the wrong dishes. Besides that, the furniture looked used & would need... More 

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