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BEST WESTERN Hotel Airport

Certificate of Excellence
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Oberhauserstrasse 30, Glattbrugg CH-8152, Switzerland
BEST WESTERN Hotel Airport
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Ranked #2 of 6 Hotels in Glattbrugg
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
Pohl P Lugano, Switzerland
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119 reviews from our community

Traveler rating
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    57
    22
    4
    1
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11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lugano, Switzerland
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

2 nights here in a single room. Actually too small and the bed wasn't really comfortable. Shuttle service and free parking as well as free wlan. There's a Japanese restaurant which is not too expensive (for Zurich). There're probably better and cheaper hotels around.

Was this review helpful? Yes
welcomehotelsCH, Leiter Gästebetreuung at BEST WESTERN Hotel Airport, responded to this review

Dear Guest, Thank you very much for your honest feedback and your rating-it's necessary for us. To have satisfied guests is our passion every day. So we register your comment regarding the room. In spite of it we're looking forward to welcome you again so we're able to satisfy you more! Kind regards from Glattbrgg, Your Hotel Airport Team More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here waiting for a connecting flight the next day. (For info Taxi fare was approx 25chf). Hotel was very nice inside. Staff were very helpful. Evening meal was fantastic. Go for the Japanese restaurant. Only downside was the price, although saying that it's Switzerland. Would stay here again for airport stay over.

Was this review helpful? Yes
welcomehotelsCH, Leiter Öffentlichkeitsarbeit at BEST WESTERN Hotel Airport, responded to this review

Dear Bean2086 Thank you for taking the time to submit a review. We are glad you enjoyed your stay with us and hope to be able to assist you in future trips to the Zurich area. Kind regards Your Hotel Airport Team More 

Washington, DC
Top Contributor
50 reviews 50 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed November 3, 2014

We traveled from Rome to Zurich on the train (7.5hrs) and had a 1night stay booked at the Best Western near the airport. This hotel was perfect for our needs. The room was small, but it was clean, had 2 large windows, fast WIFI and a free airport shuttle. They also had power outlet converters that we could use for... More 

Was this review helpful? Yes
welcomehotelsCH, Leiter Gästebetreuung at BEST WESTERN Hotel Airport, responded to this review

Dear Guest, We appreciate your feedback on Tripadvisor and we are glad that you had a memorable stay with us - perfect for your needs. It's great to hear that you've enjoyed the room and the fast Wi-Fi as well as the free shuttle bus from and to the airport. Please note that if you'll stay with us again book... More 

vantaa, Finland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 27, 2014

There is a good shuttle bus service between airport and hotel. Besides local buses go near the hotel to airport or Oerlikon station.At the airport there is a good range restaurants, a post office and many shops. Visit also on view terrace looking the aircraft arrivals and departures.

Review collected in partnership with Best Western

Was this review helpful? Yes
welcomehotelsCH, Leiter Gästebetreuung at BEST WESTERN Hotel Airport, responded to this review

Dear Guest, First of all we'd like to say thanks for your stay at the BEST WESTERN Hotel Airport. We appreciate your feedback regarding the good shuttle bus service from and to the hotel. We are looking forward to welcoming you back again for another stay with us. Best wishes, Your BEST WESTERN Hotel Airport Team More 

Boston
Top Contributor
272 reviews 272 reviews
55 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed October 12, 2014

This was a clean and convenient hotel to drop off a Euro purchased car for shipment from Zurich back to Germany. The subway and trams are easy walking distance and we used the first to go into the city for dinner and the latter to get to the Airport for the TGV train to Geneva and Lyon. The day we... More 

Was this review helpful? Yes
welcomehotelsCH, Leiter Gästebetreuung at BEST WESTERN Hotel Airport, responded to this review

Dear Guest, Thank you for your feedback and your stay with us. You are right, our elevator wasn't working for about two weeks due to renovation. We fixed everything, so our guests can use the elevator again. We are glad you've enjoyed our clean rooms and would be pleased to welcome you back again. Best wishes, Your BEST WESTERN Hotel... More 

Baltimore, United States
1 review
5 of 5 stars Reviewed September 12, 2014

Excellent staff, very accommodating and helpful which is always a good thing when visiting a foreign country. Close to a train station for easy access to Zurich City Center. Excellent place to stay when flying in/out of Zurich or even if visiting city for several days due to convenience of train system.

Review collected in partnership with Best Western

Was this review helpful? Yes
welcomehotelsCH, Leiter Gästebetreuung at BEST WESTERN Hotel Airport, responded to this review

Dear Marsha, Thank you for your perfect rating and your very kind feedback. It's wonderful to hear that you have enjoyed your stay at the Hotel Airport. We are glad you liked the location close to the train station for an easy access to the center of Zurich City. We are looking forward to welcoming you again. Best wishes from... More 

Tortola
Contributor
18 reviews 18 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 30, 2014

Got stuck overnight in Zurich. This was the only hotel room available due to events in the area. We were very lucky and it was quite nice. There is a free airport shuttle, about 10 minutes to the airport, it does stop at another hotel owned by the same group. The staff was great. The room was nice and had... More 

Was this review helpful? Yes
welcomehotelsCH, Leiter Gästebetreuung at BEST WESTERN Hotel Airport, responded to this review

Dear Guest, Thank you very much for the time taken to rate our hotel and also for writing a feedback. We are glad to hear you have enjoyed your stay at the Hotel Airport as well as our location and we would be pleased to welcome you back in the close future. Kind regards, Your Hotel Airport team More 

Moscow, Russia
2 reviews
5 of 5 stars Reviewed August 25, 2014 via mobile

We were expressed by this hotel. We came here earlier than check in, but we didn't wait.Friendly staff, clean and comfort rooms, not far from train station, 20 min from the city centre. Glattbrugg is very lovely and quite place. We love airplanes, so it was not a problem, but it's really noisy in the morning. Breakfast was good, but... More 

Was this review helpful? Yes
welcomehotelsCH, Leiter Gästebetreuung at BEST WESTERN Hotel Airport, responded to this review

Dear Maria, We would like to say thank you for your perfect rating and your very kind feedback. We are very happy to hear that you have enjoyed your stay with us and that you would come back. We are aware of the higher costs for our foreign guests because of the strong Swiss Franc. Our hotel stands in the... More 

Maryland, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 21, 2014

The hotel is located in a residential suburban-type neighborhood. We found the hotel to be a good base of operations for a 3 night stay. This was a stopover for us and we had a lot of luggage that we didn't feel like hauling to a more upscale hotel. The hotel is within 10 minutes walking distance of Opfikon and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
welcomehotelsCH, Leiter Gästebetreuung at BEST WESTERN Hotel Airport, responded to this review

Dear Guest, First of all we would like to thank you for your stay at the Hotel Airport. We have recognized your detailed and honest feedback and would like to apologize for the mentioned trouble. We have regular meetings with our employees and teams and are very sensitized for all kind of inputs. Regarding the travel passes you are right,... More 

Singapore, null, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed August 19, 2014

Very friendly reception and helpful front desk staff including special arrangement to conjure up dinner, but cockroach in the wardrobe and second rate hygiene in the room. The airport shuttle departs at the central hotel shuttle location but that information is only available by calling the hotel. Would recommend this hotel for a quick layover between flights but not for... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
welcomehotelsCH, Leiter Gästebetreuung at BEST WESTERN Hotel Airport, responded to this review

Dear Guest, Thank you for your honest review and for your stay at the Hotel Airport. We apologize for the mentioned trouble regarding the hygiene in the room. The Hotel Airport checks all rooms constantly on the hygiene standard. We will forward your inputs to our housekeeping staff and we promise to keep a wary eye on all rooms in... More 

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