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The Dom Hotel

#13 of 53 Hotels in Saas-Fee
Certificate of Excellence
Hotel website
Dorfplatz 2, Saas-Fee 3906, Switzerland
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10 Dom Franken bonus points with your stay
1 room 1 adult
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The Dom Hotel
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185 Reviews from our TripAdvisor Community

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Zurich, Switzerland
Level Contributor
119 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

No nonsense service from the receptionist ladies. Prompt and unfussy hotel driver took us to/from the lifts. Room was modern yet still preserved the mountain feel. Excellent English tv channel selection!!!! Super breakfast. Order eggs! A shame the sauna is next door at a sister hotel. Lastly- excellent value.

Helpful?
Thank GD_Westoun
NYC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Fantastic centrally located hotel. Everything was great including service, cleanliness, room. Staff is extremely helpful & pleasant. Pick up at the parking garage is quick & easy when traveling with luggage. Easy walk to slopes, shops, restaurants. The hotel restaurant is also excellent. Only possible complaint would be the mattress is too hard.

Helpful?
Thank Rita G
Montreal, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The Dom offers amazing service. The location is perfect to enjoy every aspects of sass-fee. Not quite "on" the slopes, yet their shuttle service is incredible. The breakfast is generous and delicious. They also have an amazing network within Saas-fee. You can go to their partner hotel for the spa, without additional charges. We had many pleasant surprises during our... More 

Helpful?
Thank JF_Ouellette
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This 4star hotel is in a very positive sense a no-thrill place in the center of the village. It has recently been renovated with an emphasis on stone and wood. The rooms come with a clever lighting system that can highlight very nicely part of a wall that has open masonry. The bed is one of the most comfortable I... More 

Helpful?
Thank Donat A
Martin B, Manager at The Dom Hotel, responded to this review

Good afternoon Donat A, We thank you for this really nice statement. We are glad, that you have enjoyed your stay with us and liked what we did during the renovation. We thank you for the feedback concerning the time to be picked up on the phone, we will try to improve this. We would be glad if we may... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

My wife, our two adult sons and I picked a night in The Dom Hotel to allow us two snow sure days of skiing in Saas Fee. We reserved a Superior and a Standard room. The whole experience from the pick up at the parking garage to the drop off was friendly and efficient. We arrived 9:30 in the morning... More 

Helpful?
Thank Orux101
Simone W, Manager at The Dom Hotel, responded to this review

Dear Orux101 thank you very much for this very kind and extensive review. It was a pleasure having you and your family with us and we would be greatful if you choose to stay with us again. Kind regards, Simone More 

Munich, Germany
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed December 30, 2015

It started off well, we arrived at the parking lot and was picked up by the hotel driver. The hotel is nicely located in the center of the town. Upon briefly being introduced to the hotel amenities and the need to reserve a table at their restaurant, we were ushered to our room. The room is new and gorgeous to... More 

Helpful?
Thank tkamth
Simone W, Manager at The Dom Hotel, responded to this review

Dear tkamth thank you very much for your review and the suggestions to improve, which we always strive for. I am analyzing all problems which have occured during you stay and I would like to answer on some of them. A more detailed introduction to the room is surely something that needs to be improved. Another training session for all... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 25, 2015 via mobile

Pros Central position Nice bedrooms Wifi in all rooms Helpful staff - very polite and accommodating and are a real asset to the hotel. Cons Church directly opposite who's bells chime every 15 mins all day! (But not all night) Christmas Eve ruined as half board guests were put in a large soulless room for their meal. Only 3 tables... More 

Helpful?
Thank Andy H
Simone W, Leiter Front Office at The Dom Hotel, responded to this review

Dear Mr. Hitchman We thank you for your nice statement We are glad, that you have felt well with us. We are really sorry, but for the church bell and the sun, we can't do nothing. We would be glad if we may welcome you again with ourselves in march or april, when the sun is shinning much longer. We... More 

Zurich, Switzerland
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 21, 2015

There was an iPad in the room with hotel-app to use to control light, music and TV but .. it doesn't work .. we told the staff at the reception from the first day we arrived .. and tell them every day ... we stayed here for 5 days ... went to talk to the reception staff everyday.. 2 times... More 

Helpful?
Thank Tedwong1977
Simone W, Leiter Front Office at The Dom Hotel, responded to this review

Dear tedwong1977 Thanks for your honest words. We are sorry for the mistake and the inattentiveness with the I-Pad. We checked this Problem now carefully and have to Change the whole i-pad System. We have looked at the problem with the cleaning with the house lady directly and would like to apologise for it sincerely. Kind regards Anja Feist More 

2 reviews
5 of 5 stars Reviewed December 16, 2015

All of the Dom staff were fantastic and went the extra mile to make sure we enjoyed our stay. From meeting our taxi, the welcome drinks at reception, the waiting staff at breakfast serving additional items and making tea/coffee, through to looking after our bags on our departure day. All of this meant that the whole family had the best... More 

Helpful?
Thank Darren G
Simone W, Leiter Front Office at The Dom Hotel, responded to this review

Dear Darren We thank you for this really nice statement We are glad, that you and your family have felt very well with us and you use all advantages of our hotel and could enjoy. We would be glad if we may welcome you soon again with ourselves. Yours sincerely Anja feist More 

Nyon, Switzerland
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 8, 2015

This was our second stay at The Dom, and it was as exquisite as the first. Lovely warm welcome upon being collected from the parking lot in the hotel's little electric car and taken to the hotel for a welcome drink upon arrival. Such a simple gesture but it wins people over immediately! Fantastic staff working hard for guests in... More 

Helpful?
Thank Cara R
Simone W, Leiter Front Office at The Dom Hotel, responded to this review

Dear Cara We are glad, that you have felt very well with us and you use all advantages of our hotel and could enjoy. We would be glad if we may welcome you soon again with ourselves. Kind regards Anja Feist More 

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