We booked this hotel with some trepidation as some of the earlier Trip Advisor reports were less than complimentary, however we wanted a 5 star hotel in the Valais region and this was a very cost effective package. The hotel was an absolute pleasure - the room was clean and spacious even with a fold up bed for a 5... more

We have just got back from a week's stay here with our two children (6 and 5). I have to say that the reviews on here, and even the hotel's website, do not do this hotel justice. We stayed in the rainbow wing, and the rooms were lovely (if a bit hot). Slightly odd to have the bath in the... more

We stayed in this hotel for a skiing week in February 2009. My husband is an advanced skier who will not give up his yearly ski trip and therefore I decided to take it up in Saas Fee ski school. Child Care: We are a family of 4, with 2 children aged 9 years and 20 months. It was important... more

We have been going to this hotel in the lovely village of Saas-Fee for the last 4 years. For us it lives up to its name of being the most luxurious hotel of the village. Especially the spa is great, as it is very spacious, clean & modern and has many different facilities. I do not know any better place... more

Maybe I was expecting too much, but in retrospect, and, already during our stay, I was disappointed by the lack of service and personal commitment of the staff. This is my main point of criticism. The hotel itself is superb. It has a great location, and is five-star in terms of its spa facilities and its cuisine. The rooms in... more

We have just returned from a fortnight at the Ferienart Resort & Spa in Saas Fee. The hotel is magnificent and we have never experienced such incredible service before. From the warm welcome (free drink) to the fond farewell, everything was just perfect. We stayed in the new wing of the hotel, and we loved the open plan style of... more

We stayed here for one night only and our two boys loved the facilities (pool etc). The food was ok although the waiter started arguing with us what food we had ordered for the children after bringing us the wrong dish (which contained absolutely no veg as opposed to the one that contained a tiny piece of cauliflower). Some of... more

This is a resort that I can only recommend. From the warm welcome to the fond farewell, this is a place that has everything that one needs to be pampered. The staff was very courteous and helpful and staying at The Ferienart was simply awesome. In addition, the culinary team prepared dishes that can be found and compared to with... more

We had three stays at the Ferienart, first in their biggest suite, which is a bit dated and the fire alarm just outside the door kept going off, triggerd by the fire place in the bar, and nobody could turn it off second time round stayed in a junior suite in the new building, the bath had a whole in... more