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Chalet Hotel Annahof

Travelers' Choice award winner
Chalet Hotel Annahof, Saas-Fee 3906, Switzerland
Chalet Hotel Annahof

41 reviews from our community

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    27
    11
    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (41)
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    (11)
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    (27)
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Bolton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 20, 2014

Would like to thank Andrew and Chris and the whole team for such a wonderful holiday. You made the whole family feel at home. Hotel rooms are very clean, nursery/crèche area is lovely and bright with experienced staff who made us feel relaxed leaving our boys with them. And huge praise to the chef and kitchen staff - food was... More 

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Mere, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 13, 2014 via mobile

We had a lovely time thank you, really impressed ! Our room was a bit small (rm 24) for 2 adults and 2 kids, they had to share a double sofa bed which was ok but not great and not much room left to move round but we coped. Childcare fantastic, really impressed with the layout, especially the spa room... More 

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Hotelplan, Guest Relations Manager at Chalet Hotel Annahof, responded to this review

Dear Bohogirl, We're delighted that you were so impressed by our child care and charmed by the appeal of pretty Saas Fee. Thank you for your kind comments and for recommending an Esprit family ski holiday at the Annahof to others. More 

scotland
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2014

First of all I want to praise ALL Esprit staff. I dont think I have ever stayed anywhere where ALL staff make you feel so welcome and nothing is ever too much trouble. All lovely and a credit to the company. They work so hard. The manager Andrew always friendly and a true gentleman at all times. My 3 year... More 

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Scotland, United Kingdom
Top Contributor
97 reviews 97 reviews
37 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed February 17, 2014

We visited Chalet Hotel Annahof in Saas Fee for our second Esprit holiday. Thankfully we had visited elsewhere for our 1st Esprit experience or there definitely wouldn’t be a second one! I will preface this review with the understanding that Esprit’s primary appeal is to do with the childcare and NOT the actual facilities/accommodation. I had to keep reminding myself... More 

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Hotelplan, Guest Relations Manager at Chalet Hotel Annahof, responded to this review

Dear Soshbfly, Thank you for your feedback and kind comments on our staff here; we are pleased that you and your group had a great holiday overall. Despite this we are at something of a loss to explain your other criticisms. Nowhere do we describe the property as ski-in/ski-out; we actually say there is a 3 minute walk to the... More 

Bristol, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 17, 2014

We all had a great week at the Hotel Annahof. What a great location in a wonderful village very close to the slopes and the lifts. The manger Andrew and his team made our stay thoroughly enjoyable and exhausting from all the wonderful skiing and other activities. Our kids (8 and 11) wanted to go back to the day after... More 

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Hotelplan, Guest Relations Manager at Chalet Hotel Annahof, responded to this review

Dear Matt, Many thanks for your lovely review; it is so terrific to learn that so many of our guests are appreciating our staff's hard work and loving Saas Fee this winter. We hope to see you again next year! More 

Warrington, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2014

Just spent a superb week at Hotel Annahof in Saas Fee with my husband, son, daughter in law, two grandsons, daughter who arrived mid week and another family of four. I can honestly say it is one of the best managed hotels we have stayed at. Andrew Farley and his staff were all extremely helpful and pleasant. The food was... More 

Was this review helpful? Yes 1
Saas-Fee, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2014 via mobile

Just spent a weeks skiing with our 2 kids age 3 and 5. Hotel well situated at base of nursery slopes. All staff amazing especially child care and snow ranger team. Good food. A friendly hotel as relatively small in a friendly resort. Spent a great day in Zermatt with a mountain guide enabled by esprit childcare team looking after... More 

Was this review helpful? Yes 1
Crickhowell, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2014

The hotel was lovely, staff friendly but professional, rooms clean and towels regularly changed and the food was simply delicious! The childcare was superb and both son and daughter thoroughly enjoyed their time in kids club and ski lessons, neither had skiied before but by the end of the week my daughter (6) was on the blue slopes. Fabulous location... More 

Was this review helpful? Yes 1
Hotelplan, Guest Relations Manager at Chalet Hotel Annahof, responded to this review

Dear Trudi, We shall certainly let Andrew and the team know what a great success your first family ski holiday was. We'll see what we can do next time to improve on that early flight time! More 

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed January 14, 2014

We had been travelling all day from England and when we arrived we were greeted by the manager call Andrew. When we went up to our rooms our bags were already there which made our life so much easier especially when you have two very tired children. When we came downstairs there was a while selection of afternoon tea with... More 

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Birmingham, United Kingdom
2 reviews
4 of 5 stars Reviewed January 11, 2014

We were a party of 39 (7 families) in the first week of the season pre Christmas 13 and did slightly take over the hotel. Apologies to other guests! Staff were absolutely superb from pick up at coach park through to getting luggage in rooms and every day general looking after us. Bar manager Austin and hotel manager and his... More 

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