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BEST WESTERN Metropol Grand Hotel

#12 of 55 Hotels in Saas-Fee
Certificate of Excellence
4.0 of 5
Hotel website
Untere Dorfstrasse 35, Saas-Fee 3906, Switzerland
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1 room 1 guest
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BEST WESTERN Metropol Grand Hotel
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104 Reviews from our TripAdvisor Community

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Traveler rating
    69
    21
    11
    3
    0
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21
44
4
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (104)
  • Mar-May only
    (23)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (36)
All months
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 23, 2015

Staying their will give you the chance to observe how a family run business is, staff was very helpful, owner was always involved and offering solutions - loved the spirit. Room, pool and breakfast were very good. The hotel is a bit expensive but still very good, I will recommend having bed and breakfast so u can try restaurants in... More 

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Ursula H, Manager at BEST WESTERN Metropol Grand Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

1 review
5 of 5 stars Reviewed March 13, 2015

The Metropol Hotel in Saas Fee is one of the best places to go to, if you want a relaxing, happy vacation. The owners and staff are friendly and always happy to give a bit extra and provide in your needs. Every evening there's a different delicious 6 courses meal. The spa is also amazing. After a long day of... More 

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Ursula H, Owner at BEST WESTERN Metropol Grand Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

Derby, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed February 20, 2015

Excellent value for money, good food and very comfortable surroundings. Staff all go out of their way to please. Walk back from ski lift/church a little awkward with boots/skis. Hotel taxi service or details of ski room at lifts on arrival would "add the icing on the cake". Maybe down to Crystal Ski.

Was this review helpful? Yes
Ursula H, Inhaber at BEST WESTERN Metropol Grand Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

bristol
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 1, 2015

The Metropol hotel is rather stuck in a time warp but is very pleasant all the same. It would appear that the rooms were last refurnished in the 60's but this was done to a high standard and the bedrooms remain smart and very comfortable. I rather enjoyed the "retro chic". Most importantly, the hot water is instant and everything... More 

Was this review helpful? Yes
Ursula H, Manager at BEST WESTERN Metropol Grand Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 11, 2015

I stayed at the Metropol on a half-board basis with my family for a weeks skiing in Saas Fee. Very professionally run with friendly and helpful staff. Comfortable rooms with an excellent restaurant serving very good food. Beautiful and wonderfully equiped Wellness Center and excellent swimming pool complex. Transport provided to ski lifts in the morning, however, (my only criticism)... More 

Was this review helpful? Yes
Ursula H, Manager at BEST WESTERN Metropol Grand Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

Bruxelles
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed January 6, 2015

We were delighted by the service offered by the hotel. The shuttle service from the parking till the hotel. The fact that our luggage were brought into our room as well as the skis into the ski local. The shuttle takes you as well to the desired 'télécabines'. The evening diner is very nice and well served. The personal is... More 

Was this review helpful? Yes
Ursula H, Manager at BEST WESTERN Metropol Grand Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

Alexandria, Virginia
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 29, 2014

The service was great, very friendly; staff spoke English which helped our attempts to speak German. We stayed here for 8 nights. The views of the glacier were outstanding. Would highly recommend. They arranged for ski lessons and rentals that were excellent and very easy to access. Breakfast and dinner were very good in a nice area with views of... More 

Was this review helpful? Yes
Ursula H, Manager at BEST WESTERN Metropol Grand Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

Lowestoft, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 16, 2014

We spent a week at the Metropol in early September. The feature which stands out is the food - a six course dinner including salad and cheese buffets, with choice on all other courses. The food was varied, well cooked and attractively presented, while service was very efficient. We had a south facing room with balcony which was a reasonable... More 

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DK
Level Contributor
58 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed March 31, 2014

We stayed for 2 nights in a room with glacier view. The room was quite average for a four star hotel, but the surroundings and the view were excellent. The room was very quiet.The bathroom was good and functioned well. The internet worked well in the room. The 5 course half-board menu was excellent and served with a smile. The... More 

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Bristol
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed February 19, 2014

I spent a week at the Metropol. It is conveniently situated - close to the Post Office bus station (in car free resort that's handy) and handy for the new speedy gondola to get up the mountain. The evening meal is superb. Six courses with choices. The service is friendly and efficient. The room was clean and modern, well-maintained and... More 

Was this review helpful? Yes 2
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