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All 54 Saas-Fee hotels

BEST WESTERN Metropol Grand Hotel

4.0 of 5 Hotel   |   Untere Dorfstrasse 35, Saas-Fee 3906, Switzerland
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BEST WESTERN Metropol Grand Hotel
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Ranked #14 of 54 Hotels in Saas-Fee
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
john E Derby, United Kingdom
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98 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Derby, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent value for money, good food and very comfortable surroundings. Staff all go out of their way to please. Walk back from ski lift/church a little awkward with boots/skis. Hotel taxi service or details of ski room at lifts on arrival would "add the icing on the cake". Maybe down to Crystal Ski.

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Ursula H, Inhaber at BEST WESTERN Metropol Grand Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

bristol
Contributor
13 reviews 13 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Metropol hotel is rather stuck in a time warp but is very pleasant all the same. It would appear that the rooms were last refurnished in the 60's but this was done to a high standard and the bedrooms remain smart and very comfortable. I rather enjoyed the "retro chic". Most importantly, the hot water is instant and everything... More 

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Ursula H, Manager at BEST WESTERN Metropol Grand Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed January 11, 2015

I stayed at the Metropol on a half-board basis with my family for a weeks skiing in Saas Fee. Very professionally run with friendly and helpful staff. Comfortable rooms with an excellent restaurant serving very good food. Beautiful and wonderfully equiped Wellness Center and excellent swimming pool complex. Transport provided to ski lifts in the morning, however, (my only criticism)... More 

Was this review helpful? Yes
Ursula H, Manager at BEST WESTERN Metropol Grand Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

Bruxelles
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 6, 2015

We were delighted by the service offered by the hotel. The shuttle service from the parking till the hotel. The fact that our luggage were brought into our room as well as the skis into the ski local. The shuttle takes you as well to the desired 'télécabines'. The evening diner is very nice and well served. The personal is... More 

Was this review helpful? Yes
Ursula H, Manager at BEST WESTERN Metropol Grand Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

Alexandria, Virginia
Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 29, 2014

The service was great, very friendly; staff spoke English which helped our attempts to speak German. We stayed here for 8 nights. The views of the glacier were outstanding. Would highly recommend. They arranged for ski lessons and rentals that were excellent and very easy to access. Breakfast and dinner were very good in a nice area with views of... More 

Was this review helpful? Yes
Ursula H, Manager at BEST WESTERN Metropol Grand Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

Lowestoft, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 16, 2014

We spent a week at the Metropol in early September. The feature which stands out is the food - a six course dinner including salad and cheese buffets, with choice on all other courses. The food was varied, well cooked and attractively presented, while service was very efficient. We had a south facing room with balcony which was a reasonable... More 

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DK
Top Contributor
53 reviews 53 reviews
49 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 31, 2014

We stayed for 2 nights in a room with glacier view. The room was quite average for a four star hotel, but the surroundings and the view were excellent. The room was very quiet.The bathroom was good and functioned well. The internet worked well in the room. The 5 course half-board menu was excellent and served with a smile. The... More 

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Bristol
Top Contributor
62 reviews 62 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 19, 2014

I spent a week at the Metropol. It is conveniently situated - close to the Post Office bus station (in car free resort that's handy) and handy for the new speedy gondola to get up the mountain. The evening meal is superb. Six courses with choices. The service is friendly and efficient. The room was clean and modern, well-maintained and... More 

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Rome, Italy
2 reviews
5 of 5 stars Reviewed September 22, 2013

We stayed at this hotel for a second time, and it surely has lived up to its name in all respects. The dinner here, in full synchrony with the very cosy and comfortable bedrooms, should serve as a standard-setter for other hotels. The view from the balcony is, purely and simply, gorgeous. Mrs. Hess, the manager, went out of her... More 

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 2, 2013

Let me just start by saying the evening meals are fantastic and the staff in the hotel are very welcoming. However we spent new year here in 2012/13 and was disappointed by the room. For a four star hotel which we booked through a major ski provider we were a little disappointed. The greeting was lovely but when we arrived... More 

Was this review helpful? Yes 2
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Additional Information about BEST WESTERN Metropol Grand Hotel

Address: Untere Dorfstrasse 35, Saas-Fee 3906, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Valais > Saas-Fee
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — BEST WESTERN Metropol Grand Hotel 4*
Number of rooms: 51
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Hotel Style:
#4 Luxury Hotel in Saas-Fee
#8 Romantic Hotel in Saas-Fee
#16 Family Hotel in Saas-Fee

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