We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Rothenburg hotels

Holiday Inn Express Luzern

3.0 of 5 Hotel   |   Raststatte Luzern-Neuenkirch A2, Rothenburg 6023, Switzerland
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Luzern to your Saves list
Holiday Inn Express Luzern
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
72%
Ranked #1 of 2 Hotels in Rothenburg
A recent review
3 of 5 stars reviewed 1 week ago
Aniket88 Panaji, India
Write a Review

136 reviews from our community

Traveler rating
    26
    67
    36
    6
    1
See reviews for
55
42
5
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Portland, Oregon
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

After putting hotel address in GPS with no result we phoned hotel and they gave an address which was down a very narrow road & entrance had a locked gate.Tried to enter from another road & got lost. Phoned again & received same address but this time we were told to ring when we reached the gate. It would have... More

Was this review helpful? Yes
Panaji, India
Contributor
19 reviews 19 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights in august 2014.Located very far from the city.It Was booked by my agent who probably didn't study the location well enough.It Was pretty difficult to find the hotel as the bus stop is almost 1.5 kms away and there is absolutely no public transport here. A long 30 min walk through the swiss farms with... More

Was this review helpful? Yes
Pleasanton, California
Top Contributor
72 reviews 72 reviews
34 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently located off the highway and is very close to Lucerne (20 min drive). There is also a Coop Supermarket and a BP gas station adjacent to the hotel so you can do your grocery shopping easily. What's really great is that they stay open late unlike most of the shops/gas stations around Switzerland that close around... More

Was this review helpful? Yes
Varese, Italy
Contributor
13 reviews 13 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I spent one night there coming back in Italy from a business trip. I just need to spent the night to leave early in the morning. The only confortable point is the position... Directly on the highway behind a service station, the best solutions when you're in hurry. The room was normal level, the bathroom indecent... Smelly dirty, a real... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Luzern, responded to this review

Dear Andrea C, Thank you very much for sharing your comments online. We appreciate you taking the time to help us improve our guest services. I am disappointed to read that your experience was not what you expected. I sincerely apologize for the inconvenience you had and for the shortfalls you have encountered. Kindly be assured that we treat this... More

Bicester
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked a night at this hotel as a stopover from UK to Italy and it was so conveniently located, clean, front desk were very welcoming and helpful. We had two children with us and they were delighted with the sofa bed. The room was plenty big enough for the four of us. There is a good area to walk... More

Was this review helpful? Yes
San Francisco, California
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room – simple and clean. It was nice to have a tea/coffee kettle in the room. Food – the buffet breakfast was excellent with many fresh choices and wonderful service. Service – helpful and friendly front desk staff, gave us valuable suggestions for touring Luzern on a rainy August day and later driving information to the Zurich airport. Location –... More

Was this review helpful? Yes
Lea K, General Manager at Holiday Inn Express Luzern, responded to this review

Dear travel_reviews_12345 Many thanks for taking the time to review our hotel and our service and that you have rated us so good. It is great to read that you enjoyed the food and found the staff to be helpful and efficient. These words will make them proud! I will share with all the staff. It would be great if... More

Belgium
Top Contributor
67 reviews 67 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed August 11, 2014

We stayed 2 days, first time on the 1th of August , 2nd time on the 9th of August. The good: Very friendly staff, very quick check-in (we booked in February). Breakfast is not much, but the meat is very excellent quality as is the bread. The shower gives good power water. The pillows, the bed. The less: The shower... More

Was this review helpful? Yes
Lea K, General Manager at Holiday Inn Express Luzern, responded to this review

Dear Chantal Thank you that you are sharing your impressions about our hotel. We take every feedback serious. Feedback is necessary for us, because we like to improve our service and quality ongoing. First I like to apologize that you had such negative impressions with your stay. That is not what we like to provide to our guest. We always... More

London, United Kingdom
Top Contributor
79 reviews 79 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed August 8, 2014

If you are travelling through the area and you need a stopover hotel then this place fits the bill nicely. It is clean and reasonably modern at a fair price. It is a dry hotel (No Bar) so don’t expect a beer or wine, take your own. Even though this hotel is situated in a service station it is sufficiently... More

Was this review helpful? Yes
Lea K, General Manager at Holiday Inn Express Luzern, responded to this review

Dear BR0wNTr0UT Thanks a lot for your comments and your feedback. I look forward that you was satisifed with your stay with us. Regarding the bar, that is really a pity that we are not allowed to sell alcohol because of existing Swiss law. We tried our best to get an exception but there is no way. Aircondition is one... More

Lesmahagow
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 30, 2014

The hotel was just like any other holiday inn express so wasn't expecting anything different. However when I booked there was no indication that it was a motorway service station, thought it was in a quiet, rural location, should have read trip advisor first! Even though it was in a busy location, no noise heard from the rooms and the... More

Was this review helpful? Yes
Lea K, General Manager at Holiday Inn Express Luzern, responded to this review

Dear Lammargo First of all thanks for your review and taking your time for it. It is correct, we are located on a highway rest area which is indicated on every booking portal in the hotel description. I'm sorry that you didn't saw this during your booking procedure and that you had a bad surprise. Best regards More

Pune, Maharashtra, India
Top Contributor
51 reviews 51 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 20, 2014

Hotel holiday inn express, is located on the express way and hence distance from the nearest railway station is about 4 kms and 1.5 kms from the nearest bus station. hence although this hotel is good one i will not recommend for those who are traveling on their own with swiss pass. I used to walk through farms to the... More

Was this review helpful? Yes
Lea K, General Manager at Holiday Inn Express Luzern, responded to this review

Dear Mahesh Thanks for your detailled feedback of your stay with us. It is right, arriving without a car is difficult as we are a highway hotel, directly on a rest area. But we try our best to satisfy our guests how travel without a car. We are happy that, in spite of transport problems, you had a good stay... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Luzern, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Luzern? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Luzern

Address: Raststatte Luzern-Neuenkirch A2, Rothenburg 6023, Switzerland
Phone Number:
Location: Switzerland > Canton of Lucerne > Rothenburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Luzern 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, IHG, Odigeo, Booking.com, Priceline, Tingo, Hotels.com, Agoda, Venere and Otel so you can book your Holiday Inn Express Luzern reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Luzern Hotel Rothenburg
Holiday Inn Express Rothenburg
Holiday Inn Rothenburg
Rothenburg Holiday Inn
Holiday Inn Express Luzern Canton Of Lucerne, Switzerland - Rothenburg

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (4)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Rothenburg with
any amenities