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All 2 Rothenburg hotels

Holiday Inn Express Luzern

3.0 of 5 Hotel   |   Raststatte Luzern-Neuenkirch A2, Rothenburg 6023, Switzerland
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Ranked #1 of 2 hotels in Rothenburg
A recent review
4 of 5 stars reviewed 3 days ago
HipHipHop Pleasanton, California
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  • Reviews (134)
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134 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Pleasanton, California
Top Contributor
55 reviews 55 reviews
31 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is conveniently located off the highway and is very close to Lucerne (20 min drive). There is also a Coop Supermarket and a BP gas station adjacent to the hotel so you can do your grocery shopping easily. What's really great is that they stay open late unlike most of the shops/gas stations around Switzerland that close around... More

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Varese, Italy
Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I spent one night there coming back in Italy from a business trip. I just need to spent the night to leave early in the morning. The only confortable point is the position... Directly on the highway behind a service station, the best solutions when you're in hurry. The room was normal level, the bathroom indecent... Smelly dirty, a real... More

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Bicester
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked a night at this hotel as a stopover from UK to Italy and it was so conveniently located, clean, front desk were very welcoming and helpful. We had two children with us and they were delighted with the sofa bed. The room was plenty big enough for the four of us. There is a good area to walk... More

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San Francisco, California
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room – simple and clean. It was nice to have a tea/coffee kettle in the room. Food – the buffet breakfast was excellent with many fresh choices and wonderful service. Service – helpful and friendly front desk staff, gave us valuable suggestions for touring Luzern on a rainy August day and later driving information to the Zurich airport. Location –... More

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Lea K, General Manager at Holiday Inn Express Luzern, responded to this review

Dear travel_reviews_12345 Many thanks for taking the time to review our hotel and our service and that you have rated us so good. It is great to read that you enjoyed the food and found the staff to be helpful and efficient. These words will make them proud! I will share with all the staff. It would be great if... More

Belgium
Top Contributor
67 reviews 67 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed 2 days, first time on the 1th of August , 2nd time on the 9th of August. The good: Very friendly staff, very quick check-in (we booked in February). Breakfast is not much, but the meat is very excellent quality as is the bread. The shower gives good power water. The pillows, the bed. The less: The shower... More

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Lea K, General Manager at Holiday Inn Express Luzern, responded to this review

Dear Chantal Thank you that you are sharing your impressions about our hotel. We take every feedback serious. Feedback is necessary for us, because we like to improve our service and quality ongoing. First I like to apologize that you had such negative impressions with your stay. That is not what we like to provide to our guest. We always... More

London, United Kingdom
Top Contributor
79 reviews 79 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you are travelling through the area and you need a stopover hotel then this place fits the bill nicely. It is clean and reasonably modern at a fair price. It is a dry hotel (No Bar) so don’t expect a beer or wine, take your own. Even though this hotel is situated in a service station it is sufficiently... More

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Lea K, General Manager at Holiday Inn Express Luzern, responded to this review

Dear BR0wNTr0UT Thanks a lot for your comments and your feedback. I look forward that you was satisifed with your stay with us. Regarding the bar, that is really a pity that we are not allowed to sell alcohol because of existing Swiss law. We tried our best to get an exception but there is no way. Aircondition is one... More

Lesmahagow
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was just like any other holiday inn express so wasn't expecting anything different. However when I booked there was no indication that it was a motorway service station, thought it was in a quiet, rural location, should have read trip advisor first! Even though it was in a busy location, no noise heard from the rooms and the... More

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Lea K, General Manager at Holiday Inn Express Luzern, responded to this review

Dear Lammargo First of all thanks for your review and taking your time for it. It is correct, we are located on a highway rest area which is indicated on every booking portal in the hotel description. I'm sorry that you didn't saw this during your booking procedure and that you had a bad surprise. Best regards More

Pune, Maharashtra, India
Top Contributor
51 reviews 51 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 20, 2014

Hotel holiday inn express, is located on the express way and hence distance from the nearest railway station is about 4 kms and 1.5 kms from the nearest bus station. hence although this hotel is good one i will not recommend for those who are traveling on their own with swiss pass. I used to walk through farms to the... More

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Lea K, General Manager at Holiday Inn Express Luzern, responded to this review

Dear Mahesh Thanks for your detailled feedback of your stay with us. It is right, arriving without a car is difficult as we are a highway hotel, directly on a rest area. But we try our best to satisfy our guests how travel without a car. We are happy that, in spite of transport problems, you had a good stay... More

Frankfurt, Hessen, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 19, 2014

The hotel is close to the highway but still quiet. Rooms are comfortable and clean. Cots are provided free of charge. Breakfast is good and many high chairs are available as well. Other meals are not offered but just outside the entrance there is a mini-market and a self-service restaurant. The staff is very friendly. So to summarize I would... More

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Lea K, General Manager at Holiday Inn Express Luzern, responded to this review

Dear vcorby80 May thanks for your wonderful comments! It's great to read that you enjoyed your stay with us! I will ensure that your comments are shared with all the staff. Hope to see you next time again at the hotel Kind regards Lea Kortan General Manager More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 12, 2014

We were initially a little disappointed to find we were staying on a motorway services with no real views. The receptionist was really friendly and helpful. She gave us lots of good advice on places to visit and where to park and really helped us with the language barrier. Air conditioning would have been nice as it was very warm... More

Was this review helpful? Yes
Lea K, General Manager at Holiday Inn Express Luzern, responded to this review

Dear Hugh F. First of all, thanks for your feedback via tripadvisor. We are happy that you take your time for that. I'm sorry that you were dissappointed about our location. But as mentioned we are a highway hotel. Im glad that you had a good experience with us inspite of the location. Best regards Lea Kortan General Manager More

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Additional Information about Holiday Inn Express Luzern

Address: Raststatte Luzern-Neuenkirch A2, Rothenburg 6023, Switzerland
Phone Number:
Location: Switzerland > Canton of Lucerne > Rothenburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Luzern 3*
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Also Known As:
Holiday Inn Express Luzern Hotel Rothenburg
Holiday Inn Express Rothenburg
Holiday Inn Rothenburg
Rothenburg Holiday Inn
Holiday Inn Express Luzern Canton Of Lucerne, Switzerland - Rothenburg

28 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Express by Holiday Inn Luzern is your hotel ideally located on the rest area Luzern-Neuenkirch on the Highway A2/E35 (Germany-Switzerland-Italy) between the exits Sempach and Emmen-Nord, only 12 km north of the world famous city of Lucerne. ATTENTION: There is no public transport to the hotel from the city. You can reach us by taxi or rented car. The hotel can be reached from either direction via the overhead bridge. Free parking spaces are available in front of the hotel. Zug is a 30 minutes drive away; Zürich and Basel an hour. You can reach Lugano in 2.5 hours. The Express by Holiday Inn Luzern is the ideal starting point for various day trips in Switzerland - visit Lucerne with the Chapel bridge, the old town and other sights - or take a boat trip on Lake Lucerne and enjoy the breathtaking scenery of this fascinating region - or spend a day in the alps - Pilatus, Rigi, Jungfraujoch, Titlis to name a few peaks. All the 60 modern rooms are equipped with Wireless LAN (WiFi), Pay TV and a Coffeemaker. The hotel also offers family rooms with one queensize bed and one queen size Sofa bed, meeting rooms and a bar. Children under 18 years sleep free of charge on the sofa bed in the parent's room. Complimentary breakfast is served every morning in the Great Room. ... more   less 
Number of rooms
60

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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