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All 2 Rothenburg hotels

Holiday Inn Express Luzern

3.0 of 5 Hotel   |   Raststatte Luzern-Neuenkirch A2, Rothenburg 6023, Switzerland
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Ranked #1 of 2 hotels in Rothenburg
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 7, 2014
CPetri Sao Paulo
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122 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sao Paulo
Top Contributor
58 reviews 58 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 7, 2014

First of all, one must bear in mind that hotels in general are very, very expensive in Switzerland, so this is good value for money. It's, in general, what one would expect from a Holiday Inn, not fancy at all but service is very good, people really nice and helpful, convenient market/gas station next door till late, good breakfast. I'll... More

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Lea K, General Manager at Holiday Inn Express Luzern, responded to this review

Dear CPetri It's fantastic that your first impressions of a Holiday Inn Express are so positive, I'm delighted that you found everything here to your satisfaction. I have to agree that Suisse hotels are - compared to other countries - a bit more expensive. This is due to so many economic and historical factors. But I'm glad that - in... More

Isle of Man, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 7, 2014

We are staying for one night, for English people driving to Italy it is excellent. Rooms are good, good shower, big comfortable bed. ITV is available and I was able to watch Corrie! Which was very relaxing after a long drive. Hotel is clean & quiet, check in good. There is a Co-Op next door with amazing and cheap food... More

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Lea K, General Manager at Holiday Inn Express Luzern, responded to this review

Dear Paula I'm really happy that I could read you had a good stay in our hotel and that you enjoy our offer in the hotel and also at the rest area. I'm glad that I can show my staff your review that they make a good job. Sincerely More

Athens, Greece
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 2, 2014

15 min away from Luzern, towards Zurich. Very basic room & medium-low breakfast. The hotel needs a renovation, however it is convenient if you travel along Switzerland. There is also a coop near to the hotel and a small buffet-restaurant open till 23:00.

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IHGCare, Guest Relations Manager at Holiday Inn Express Luzern, responded to this review

Dear Yotini, Thank you for taking the time to express your thoughts and concerns. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the... More

Wiesbaden, Germany
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 30, 2013 via mobile

We stayed here for a weekend visit to Luzern. it was perfect. Very good location. Not in the center but in a nice rural area. We were able to walk in the morning. Breakfast was very good. Good choices of bread juices, coffee etc. the room a bit small but all we need for a short visit. Staff very nice... More

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Lea K, General Manager at Holiday Inn Express Luzern, responded to this review

Dear Guest I'm very happy that you had a good stay with us and that you took your time to fill out the review as it is very important for our improvement and our staff is proud tho get back such a good feedback. Thanks again and I hope you will stay again in the future! Kind regards More

Maastricht, The Netherlands
Top Contributor
52 reviews 52 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed October 22, 2013

Pros: More affordable, convenient if traveling Cons: Cleanliness Parking: Free Breakfast: Free Internet: Free if you are IHG elite, but costs something if not (unknown price) This hotel is located at a rest stop on the 2 highway that runs through Switzerland. If you are driving through it is perfect to stay at if it is on your route (that... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Luzern, responded to this review

Dear Sean F, Thank you for taking the time to provide feedback on your stay. It is unfortunate the cleanliness of the accommodations prevented you from fully enjoying your time at the hotel. We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again... More

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 7, 2013

Reasonable budget accomodation along the highway . Convenient for car users. Calm and peaceful area with meadows, fields and apple trees. There is a horse barn nearby. English breakfast included with room rent. Very fresh atmosphere.. :)

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Oakville, Canada
Top Contributor
127 reviews 127 reviews
50 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed September 17, 2013

Not the best HIE. The bathroom smelled -- initially we thought it was mould, but later thought that the door came from the drains. Small room and the breakfast was OK. The location is weird --- it's in a service stop; who would have thought. Gas station a restaurant and a HIE. Probably OK if you just happen by and... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Luzern, responded to this review

Dear Randalljay, Thank you for staying with us and taking the time to provide feedback.We are constantly striving to provide our guests with the highest level of service and accommodations that they have come to expect from our hotel and I regret that we have failed to deliver. We apologize for any discomfort you experienced caused by the unusual smell... More

City
Top Contributor
53 reviews 53 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 6, 2013

Solid, convenient budget option outside of Lucerne, where the hotels are otherwise very, very expensive. Hotel is situated at a rest area along the highway. Because of its location, a car is a must. Same rest area has a mini-market, which closes at 10pm. Despite being at a rest area, hotel offers spectacular views from the room -the mountains, endless... More

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Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 4, 2013

Just out of Luzern but close enough to be convenient for those with vehicle rental. Clean and modern with a friendly staff. A gas service centre, small grocery and restaurant right next door. An included breakfast was very good. Horses grazing right outside our window was a nice surprise.

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John O'Groats, United Kingdom
Top Contributor
139 reviews 139 reviews
132 hotel reviews
104 helpful votes 104 helpful votes
2 of 5 stars Reviewed September 3, 2013

I had to stay for a night in Lucerne so, being a loyal IHG Member, chose this hotel as being the nearest IHG hotel to my destination. I re-booked a taxi from Zürich airport and off we went. So, with me navigating (!) we arrived at a 'Raststation' - a Motorway Services Station - some kilometres outside Luzern and there... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Luzern, responded to this review

Dear ebookpunkie , Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for any issues... More

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Additional Information about Holiday Inn Express Luzern

Also Known As:
Holiday Inn Express Luzern Hotel
Holiday Inn Express Luzern Hotel Rothenburg
Holiday Inn Express Rothenburg
Holiday Inn Rothenburg
Rothenburg Holiday Inn
Holiday Inn Express Luzern Canton Of Lucerne, Switzerland - Rothenburg
Address: Raststatte Luzern-Neuenkirch A2, Rothenburg 6023, Switzerland
Phone Number:
Location: Switzerland > Rothenburg
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Rothenburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Luzern 3*
Official Description (provided by the hotel):
The Express by Holiday Inn Luzern is your hotel ideally located on the rest area Luzern-Neuenkirch on the Highway A2/E35 (Germany-Switzerland-Italy) between the exits Sempach and Emmen-Nord, only 12 km north of the world famous city of Lucerne. ATTENTION: There is no public transport to the hotel from the city. You can reach us by taxi or rented car. The hotel can be reached from either direction via the overhead bridge. Free parking spaces are available in front of the hotel. Zug is a 30 minutes drive away; Zürich and Basel an hour. You can reach Lugano in 2.5 hours. The Express by Holiday Inn Luzern is the ideal starting point for various day trips in Switzerland - visit Lucerne with the Chapel bridge, the old town and other sights - or take a boat trip on Lake Lucerne and enjoy the breathtaking scenery of this fascinating region - or spend a day in the alps - Pilatus, Rigi, Jungfraujoch, Titlis to name a few peaks. All the 60 modern rooms are equipped with Wireless LAN (WiFi), Pay TV and a Coffeemaker. The hotel also offers family rooms with one queensize bed and one queen size Sofa bed, meeting rooms and a bar. Children under 18 years sleep free of charge on the sofa bed in the parent's room. Complimentary breakfast is served every morning in the Great Room. ... more   less 
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