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All 20 Pontresina hotels

Grand Hotel Kronenhof

5.0 of 5 Hotel   |   Via Maistra 130 | 7504 Pontresina, Pontresina 7504, Switzerland
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Grand Hotel Kronenhof
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Ranked #1 of 20 Hotels in Pontresina
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553 reviews from our community

Traveler rating
    516
    22
    6
    7
    2
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131
277
37
35
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 weeks ago

Myself Kelly Speca being first in this review site. Well me along with family visited this hotel way back in Feb,2014. The room services were very much pleasent, the staff were very helping also.Loved it very much. Everyone should visit once.

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Lausanne, Switzerland
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Grand Hotel Kronenhof this past week (Christmas week) for 3 nights. First, most hotels demand a 7 or 10 day minimum on Christmas week, but the Kronenhof made an exception for us, which was exceptionally kind of them. Our room was large and comfortable with a lovely view of the mountains. The common areas were delightful,... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

We are staying in St Moritz and came here for afternoon tea. After waiting 60 minutes half our meals and then 40 mins later the final small bowl of warm chips arrived. I travel many places and have found this hotel highly lacking in 5 star service.

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KronenhofPontresina, Manager at Grand Hotel Kronenhof, responded to this review

Dear Nesspa18 We would like to thank you for having chosen Grand Hotel Kronenhof for your afternoon tea location during the Festive Season. Not having been blessed with sunshine during these days, many other non resident guests made the same decision in order to spend the afternoon. On some afternoons we were simply working on full capacity. We are sorry... More 

Princeton, New Jersey
Top Contributor
70 reviews 70 reviews
37 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 26, 2014

Stayed with my family (2 children age 5 and 2) for three nights on a tour of Europe. One of our top hotels during our 10 week tour. Incredibly family friendly (great children's club, kids area in the spa, kids bathrobes, free child monitors, separate dinning available for children if wanted), very helpful service (friendly, well trained, knowledgeable about local... More 

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United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 23, 2014

An excellent experience! I like to stay here. Thank you for the excellent services. I love the foods and excellent friendly front desk staffs. The Spa facilities ...superb. Over all, EXCELLENT performance from this hotel. Keep it up.

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Sao Paulo, SP
Top Contributor
80 reviews 80 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 18, 2014

I can't find a reason not to come back to this beautiful, elegant, timeless hotel. From the grounds, to the view and the staff, it was superb. The quality, history, luxury and detail from the time I arrived was exceptional. The staff was always eager to help. The spa was one of the best I've been to and I'm looking... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2014

I was fortunate enough to stay at the Grand Hotel Kronenhof this summer. At the time I did not know that it was a Travelers' Choice Winner, but I was immediately impressed by the charming building and the extremely courteous and professional staff. The spa facilities are A+, and the dining experience in their restaurant is very impressive. I'll definitely... More 

Was this review helpful? Yes 1
Geneva, Switzerland
Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 10, 2014

We where there again back to the winter wonderland. We were as usually received like honor guests. Location and charm of the hotel are the cornerstone of our experience. The hotel is fabulous; the exceptionally history of the place can be felt from the reception. However the spicy moder notes are always presents in order to make the stay unique.... More 

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Helsinki, Finland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 6, 2014

Spend three days in this hotel with our family. Could not as more for more for service or settings. This was extraordinary experience and, will hpefully been soon back in this hotel. The atmosphere was unique.

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 3, 2014

This hotel is perfection in every way. From the pick up at the station to helping me onto the train with my heavy suitcase on departure, the staff could not have been more professional and friendly. The hotel has a prime location with a superb view of the mountains. The room and the hotel lobby, dining room and spa are... More 

Was this review helpful? Yes 1
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Additional Information about Grand Hotel Kronenhof

Address: Via Maistra 130 | 7504 Pontresina, Pontresina 7504, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > Pontresina
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel Kronenhof 5*
Number of rooms: 112
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Also Known As:
Grand Hotel Pontresina
Hotel Style:
#1 Romantic Hotel in Pontresina
#1 Luxury Hotel in Pontresina
#1 Family Hotel in Pontresina

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