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All 19 Pontresina hotels

Hotel Saratz

4.5 of 5 Hotel   |   Via da la Staziun 2, Pontresina 7504, Switzerland
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96%
Ranked #5 of 19 hotels in Pontresina
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 weeks ago
avipiti Hod HaSharon, Israel
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114 people have reviewed this hotel

Traveler rating
    88
    21
    4
    0
    1
See reviews for
33
48
4
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Hod HaSharon, Israel
Top Contributor
78 reviews 78 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We returned to the Saratz after our great vacation last year. We were upgraded to a south-facing corner room, which made our vacation even more enjoyable. The Saratz is definitely an amazing hotel - the rooms, the service, and the views from the south-facing rooms. Breakfast was very good, and when we had to leave before breakfast was served they... More

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SaratzHotel, Manager at Hotel Saratz, responded to this review

Thank you very much for your review! We are very glad to hear, that you have enjoyed your holiday here at the Saratz. Thank you also for posting the pictures, which are very nice. We hope to welcome you soon again at the Saratz. Best Regards. More

Zurich
Top Contributor
62 reviews 62 reviews
39 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed January 24, 2014

It's been a long time since my last visit at the Saratz in Pontresina. Lately we decided to spend the weekend there, as we heard there was a lot of snow. And in fact we found the real winter wonderland...as you see it always in postcards! We had again a wonderful room in the new wing of the hotel, and... More

Was this review helpful? Yes 2
SaratzHotel, Manager at Hotel Saratz, responded to this review

Thank you very much for your review! We appreciate very much your comments, and are very happy to hear, that you had such a good time at the Saratz. Our staff is always delighted to read good comments, that is the reward for the hard working. We hope to see you soon again at the Saratz! More

kfar saba
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 30, 2013

We stayed at Saratz for 3 days in August with 2 kids and it was really amazing experience for all of us. Stayed in room 321 which has separated living room and bed room. Very large and cosy. Breakfast buffet was very rich with wide selection. Dinner was very nice as well. The pool and fitness room are well maintained... More

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SaratzHotel, Manager at Hotel Saratz, responded to this review

Thank you very much for your review! We are very happy to hear that you have enjoyed your stay at the Saratz. All of you team is very thankful for your comments and hoping to welcoming you again soon. Best regards from Pontresina! More

Zürich
Top Contributor
80 reviews 80 reviews
69 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed August 20, 2013

What a wonderful days we've spent at Hotel Saratz in Pontresina. We stayed at this hotel together with our child and had a great time. The hotel has been newly refurbished and is in a very good shape. We had a family room in the older part of the hotel, large, clean, spacious - we liked it a lot. The... More

Was this review helpful? Yes 1
SaratzHotel, Manager at Hotel Saratz, responded to this review

Thank you very much for your comments! We are delighted to hear that you enjoyed the Saratz so much! We look forward to welcoming you again soon. We are here for you. More

Dubai, UAE
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 13, 2013

We visited this time last year and second time the hotel did not disappoint. The service is impeccable, professional and friendly and it starts with the checking-in after a long drive. We were offered glasses of Prosecco on the terrace whilst they organized our luggage and the paperwork. What a great start. This time we decided to take the half-board... More

Was this review helpful? Yes 1
SaratzHotel, Manager at Hotel Saratz, responded to this review

Thank you very much for your review! We are very pleased to hear that you have enjoyed your stay at the Saratz. Our staff is always happy to hear that their performance met your expectancies. We will be pleased to welcome you again in the near future. Best regards. More

Washington, D.C.
Top Contributor
120 reviews 120 reviews
98 hotel reviews
148 helpful votes 148 helpful votes
1 of 5 stars Reviewed July 8, 2013

While there are several positive features of this property they are outweighed by the horrible dining experience. 1. The primary dining venue is a large room that has the ambiance of a gymnasium-cafeteria. The room is large and sounds bounce around making for anything but a pleasant dining experience. 2. Several times this "hall" was unpleasantly warm and there was... More

Was this review helpful? Yes 2
SaratzHotel, General Manager at Hotel Saratz, responded to this review

Dear Saratz guest, Thank you very much for your review. We do appreciate your remarks and will try to improve our performance. All your matters could have been cleared while you were here, we do not understand why you communicate with us through this channel. We do understand that you are writing from the point of view of a guest,... More

Nuenen, The Netherlands
Top Contributor
101 reviews 101 reviews
36 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 7, 2013

Saratz: This is a very fine grand hotel at a fair price. Spacious rooms, well equipped, very friendly and helpful staff, fine wellness scene plus outside and inside swimming pool, great garden and view on the Rosegg Gletscher. Quietly located at 3 minutes walk from the city centre, bus to station at hand, shuttle to station if needed. Thus: great.... More

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SaratzHotel, General Manager at Hotel Saratz, responded to this review

Thank your very much for your review! We are delighted to hear that you have enjoyed your stay at the hotel Saratz. Our team is proud to work at the Saratz and to have such guest as you, which are enjoying our product as much as you do. Thank you. Hoping to welcoming you again very soon, we send you... More

Hod HaSharon, Israel
Top Contributor
78 reviews 78 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 17, 2013

We chose this hotel based on tripadvisor reviews, and weren't disappointed! Large, clean rooms with amazing views (south-facing room). All staff provided great service, and were always very helpful. Breakfast was very good with many choices. The hotel is just a few minutes by car to the Languard ski area in Pontresina, and 15 minutes from the Corviglia ski area... More

Was this review helpful? Yes 1
SaratzHotel, General Manager at Hotel Saratz, responded to this review

Thank you very much for your review! We are very pleased to hear that you had a great time here in Pontresina. We hope to welcome you soon again here, maybe in summer time. More

Top Contributor
56 reviews 56 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 3, 2013

My husband and I stayed here whilst we did some winter driving training. The hotel is lovely and in a beautiful location. The staff were all really helpful and friendly. There are great leisure facilities and loads of things to do in the surrounding area. The facilities for kids are great and I would not hesitate to take kids there.... More

Was this review helpful? Yes
SaratzHotel, General Manager at Hotel Saratz, responded to this review

Thank you very much for your comments. Ideas and comments are always welcome as they help us to get better. We are looking forward to welcoming you again in future. Best Regards More

Zurich, Switzerland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 7, 2013

Our family, including two small kids, has been coming for years and I cannot wait to visit again in March. Hotel is fantastic, staff extremely friendly and helpful, the view from the welnness area hard to beat and the food always good. in fact, one of the best breakfast buffets one can dream of.

Was this review helpful? Yes
SaratzHotel, General Manager at Hotel Saratz, responded to this review

Thank you very much for your very nice review. We hope to welcome you again also this year. And please let us know if we can do something to enhance our service further more. More

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Additional Information about Hotel Saratz

Also Known As:
Saratz Hotel Pontresina
Address: Via da la Staziun 2, Pontresina 7504, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Graubunden > Engadin St. Moritz > Pontresina
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Pontresina
#3 Romantic Hotel in Pontresina
#3 Luxury Hotel in Pontresina
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hotel Saratz 4.5*
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