We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 19 Pontresina hotels

Hotel Saratz

4.5 of 5 Hotel   |   Via da la Staziun 2 | 7504, Pontresina 7504, Switzerland
Hotel amenities
Save Saved
You added Hotel Saratz to your Saves list
Hotel Saratz
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
96%
Ranked #5 of 19 hotels in Pontresina
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
incarolina Charlotte
  • Overview
  • Reviews (131)
  • Photos (110)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (14)
  • Location
  • More
Write a Review

131 people have reviewed this hotel

Traveler rating
    100
    26
    4
    0
    1
See reviews for
45
55
4
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Charlotte
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Friends had recommended this hotel and we loved it. The hotel is fairly expensive but we felt we did get a lot for the money. The sauna was very nice. There is a small putting green and a tennis court. Unfortunately the weather was cool and rainy so we did not get to use the tennis court. The main activities... More

Was this review helpful? Yes
Lucerne, Switzerland
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The blend of its tradition and the new modern part of this hotel offers a great place for family holidays. The entry opens up to a nice terrace with an stunning view toward Val Rosegg, esp, in autumn with the beauty of Piz Bernina etc. The staff is very welcoming and supportive. That is continuing with all the staff in... More

Was this review helpful? Yes
SaratzHotel, Manager at Hotel Saratz, responded to this review

Thank you very much for you review! We are glad to hear that you have had a nice stay at our hotel. Thank you. We would also love to know what we could to better in future in order to turn a regular stay into an overwhelming experience. We look forward to hear from you very soon and remain with... More

Oberlunkhofen, Switzerland
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I heard a lot about the Saratz so we decided to see for ourselves. The welcoming ceremony was very unique and personal. I arrived a bit stressed and felt that sitting down was not really necessary to do the check-in. Amazingly after half a minute at the table I felt calm and was in the holiday mood. The corner rooms... More

Was this review helpful? Yes
SaratzHotel, Manager at Hotel Saratz, responded to this review

Thank you very much for your review! We are happy to hear, that you have enjoyed your stay at the Saratz and been able to relax and get new energy for the time after your vacation. Our staff was very glad to hear, that you have appreciated their services. Thank you. We look forward to welcome you soon again in... More

Contributor
14 reviews 14 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have returned again this year to Saratz for the third time. Excellent family hotel with indoor and outdoor pool as well as wonderful large gardens leading right to the river , and plenty of activities for kids. Also a good location to explore the surrounding Engadin area (mountains, lakes and villages). The family room we stayed in was spacious... More

Was this review helpful? Yes
SaratzHotel, Manager at Hotel Saratz, responded to this review

Thank you very much for your review! We are very happy to hear, that you have enjoyed your stay at the Saratz. All of our staff thank you for the positive comments and are looking forward to welcoming you soon again at the Saratz. Best Regards from Thierry Geiger and the Saratz Team. More

1 review
5 of 5 stars Reviewed July 26, 2014

We have been coming to Saratz for 18 years , now the Serive and attention from the Staff is fantastic, for Switzerland outstanding. Everyone is well trained . We can recommend this Hotel as the BEST in Pontresina. The Mayers from Jupiter Florida USA

Was this review helpful? Yes
SaratzHotel, Manager at Hotel Saratz, responded to this review

Dear Mr. Mayer, It is always a pleasure to have you here. Thank you very much for your review, and we are looking forward to welcome you again next year. Thierry Geiger & the whole Saratz team. More

Brisbane, Australia
Top Contributor
76 reviews 76 reviews
35 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed July 15, 2014

Stayed here with family for four nights. Overall a lovely hotel with a great lounge area with lovely views. well located walking distance to train but not with bags as a bit of a hike uphill. They will meet and transport you too and from train so no problems there. The rooms are really lovely. We had a nice suite... More

Was this review helpful? Yes 1
SaratzHotel, Manager at Hotel Saratz, responded to this review

Thank you very much for you review! We are very happy to hear, that you have had a wonderful time at the Saratz. We took also good note, that the food selection did not meet your expectations and will have our chef to look over our choice again. Best regards and hope to welcome you soon again. Thierry Geiger, General... More

Nuenen, The Netherlands
Top Contributor
142 reviews 142 reviews
49 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 3, 2014

After a year we are back now in Pontresia’s hotel Saratz ****, a spotless, fine hotel with a very friendly staff. Large wellness area with a hamam like Saracen bath, inside and outside swimming pool, sauna, steam bath and what have you. Spacious rooms great shower and bathroom, toilet with Japanese style cleaning facility. Great breakfast, good dinenrs in all... More

Was this review helpful? Yes
SaratzHotel, Manager at Hotel Saratz, responded to this review

Thank you very much for your kind review! We are very pleased to hear, that you have enjoyed your stay, and that you have also enjoyed the region with its wonderful alpine spring. Our staff thanks you for sending such wonderfull comments, they really appreciate it. We hope to welcome you soon again, and remain with best regards. Thierry Geiger,... More

Hexham, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 30, 2014

we stayed for 5 nights at the Hotel Saratz with 2 older relatives at the end of June to see the wonderful Alpine meadows. We arrived quite late and the main restaurant was full so we went to the Bar restaurant, which was still excellent. After a couple of nights, we had to arrange an earlier meal for one of... More

Was this review helpful? Yes
SaratzHotel, Manager at Hotel Saratz, responded to this review

Thank you very much for your wonderful comments! We are very happy to hear, that you have enjoyed your stay here at the Saratz. Our staff is always enchanted to hear that our guests are satified with the service they provide. A big thank you for motivating them. We hope to see you soon again, meanwhile we remain with best... More

NL
Contributor
17 reviews 17 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 10, 2014

We stayed for one night in the Saratz hotel with two small kids and had an excellent time. The hotel is a beautiful combination of an old style mountain hotel with a modern and young feel. Family room is very spacious with a separate room for the kids and two entrances. Breakfast is excellent with a very divers selection of... More

Was this review helpful? Yes
SaratzHotel, Manager at Hotel Saratz, responded to this review

Dear Hookipa, Thank you very much for your kind feedback. We are very happy to hear that you have enjoyed your stay at the Saratz, and are already looking forward to welcome you soon again. Best Regards Thierry Geiger, General Manager More

1 review
5 of 5 stars Reviewed June 9, 2014

We only stayed 1 night with 2 small children but all of us loved it. The hotel park was great, with the spacious playground as well as a nice small hike. We loved the swimming pool, the food, the bar, the view, the spacious room and very friendly staff. Would definitely go again!

Was this review helpful? Yes
SaratzHotel, Manager at Hotel Saratz, responded to this review

Dear Esther, Thank you very much for your feedback. We are very happy to hear, that you have liked our Hotel so much. We hope to welcome you soon again at the Saratz! Best Regards Thierry Geiger, General Manager More

Owners: What's your side of the story?
If you own or manage Hotel Saratz, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Saratz? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Saratz

Address: Via da la Staziun 2 | 7504, Pontresina 7504, Switzerland
Location: Switzerland > Swiss Alps > Graubunden > Engadin St. Moritz > Pontresina
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Saratz 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Priceline, Hotel.de, Tingo, BookingOdigeoWL, Otel and Venere so you can book your Hotel Saratz reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Saratz Hotel Pontresina

110 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (64)
Viewed
Hotel & grounds (17)
Viewed
View from room (9)
Viewed
Dining (6)
Viewed
Room/suite (13)
Viewed
Bathroom (2)
Viewed
Pool/beach area (3)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Hotel & grounds (15)
Viewed
Dining (3)
Viewed
Pool/beach area (7)
Viewed
Bathroom (2)
Viewed
Room/suite (5)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Pontresina with
any amenities

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Pontresina #2 Ski-In / Ski-Out Hotel in Pontresina #2 Family Hotel in Pontresina #3 Luxury Hotel in Pontresina #5 Romantic Hotel in Pontresina
Hotel Class
Official Description (provided by the hotel)
The 4-star-superior Hotel Saratz in Pontresina is elegant yet informal, modern yet charming - and its blend of old and new exudes one thing above all else: atmosphere. Here, a contemporary lifestyle merges with Engadin hotel tradition, grandezza with design, nature with architecture. Experience a holiday in unique surroundings in the midst of the Engadin mountain world. ... more   less 
Number of rooms
93

Questions & Answers

Questions? Get answers from Hotel Saratz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer