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Silvretta Parkhotel Klosters

#11 of 17 Hotels in Klosters
Certificate of Excellence
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Landstrasse 190, Klosters 7250, Switzerland
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Silvretta Parkhotel Klosters
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134 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Top Contributor
76 reviews 76 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for three nights as part of a tour organised by Riviera Travel. Overall I had the feeling that the hotel was a bit on the tired side, especially the carpets. We did have an excellent view over the river and mountains. We occupied Room 110 which was on the first floor but up a slope from the main... More 

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Karl-Heinz A, Verkaufsleiter at Silvretta Parkhotel Klosters, responded to this review

Thank you very much for your review. We are happy that you liked our dinner and breakfast buffets and enjoyed the quiet situation of the room. We assume that there was a misunderstanding with the key card fee for your hotel. With an arrival of a group we always make a welcome speech in which we inform the participants about... More 

Cumbria, United Kingdom
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First impressions were ok, reception area clean and relatively modern looking, information from check in staff was informative and welcoming. But, that is where the positives end. There is nothing fundamentally wrong with the hotel, I've based my review on the price charged and the 4* rating. We were on the fifth floor, but getting there took two lifts and... More 

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Karl-Heinz A, Verkaufsleiter at Silvretta Parkhotel Klosters, responded to this review

Thank you very much for your review. We are very sad to hear that you have not been satisfied with your stay at our hotel. We will discuss the mentioned points with our management team and will look for improvements which could be made. It hurts that you classify our Hotel only as a 2* because we fulfill all requirements... More 

Birmingham UK
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 10, 2015 via mobile

We stayed here as a family of four adults and a toddler, occupying a standard room and a family suite. The hotel has a welcoming lobby and first impressions are favourable. Front desk staff were always friendly and helpful. The hotel staff and owners made lots of effort to ensure we enjoyed our stay, meeting us at the station, helping... More 

Was this review helpful? Yes 1
Karl-Heinz A, Verkaufsleiter at Silvretta Parkhotel Klosters, responded to this review

Thank you very much for your detailed review. We are very happy that you enjoyed your stay and that we could have been of service e.g. with the toboggan. The main part of our suites have an open fireplace and the wood is included once. Of course you could request extra wood against a small fee. We hope to welcoming... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 19, 2015

just back from 5 nights here - they knew our name on the second evening, gave us a lovely table and there was lots of choice every evening at the buffet or you could book a different menu in the restaurant all as part of the half board- excellent all round. Got the train from Zurich and they picked us... More 

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Karl-Heinz A, Verkaufsleiter at Silvretta Parkhotel Klosters, responded to this review

Thank you very much for your review. We are happy to hear that you enjoyed your stay at our hotel. Our whole team tries every day its best to give our guests the most attentive and personal service possible. We would be happy to welcoming you again and send many greetings from Klosters. More 

Antwerp Province, Belgium
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 9, 2015

Charming Hotel in the city center. Reception on streetlevel. The carpets give some smell and (for me) irritation of the mucous membrames. Could be personal?! Rooms standard but ok. Little bit of faded Glory.

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Karl-Heinz A, Verkaufsleiter at Silvretta Parkhotel Klosters, responded to this review

Thank you very much for your review. Regarding the carpet it could be that you had a room with a new carpet which still has a special scent. But following our floorer this is normal and does not have any unhealthy effects on the body. We also offer some rooms with a parquet floor maybe this would be more suitable... More 

Bern, Switzerland
Top Contributor
123 reviews 123 reviews
122 hotel reviews
254 helpful votes 254 helpful votes
4 of 5 stars Reviewed February 7, 2015

Returning once each year, the hotel remains the same offering a combination of good, spacious rooms, nice swimming pool/sauna and friendly service. Granted; it's a Little bit too expensive for what they offer and the breakfast room can be quite crowded. Therefore not five, but four dots.

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Karl-Heinz A, Verkaufsleiter at Silvretta Parkhotel Klosters, responded to this review

Thank you for your review and for staying with us regularly. We are very happy and proud of the large number of returning customers every year (or also several times per year). Our room rates vary depending on the occupancy of the hotel and the season of the year. We also offer special arrangements (e.g. including skipass) which you could... More 

Lytham St Anne's, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 23, 2014

We greatly enjoyed our stay in this well located hotel. The room was excellent with a balcony overlooking the river and mountains. The hotel staff were courteous and efficient. The downside of our stay was the restaurant. One is used to a buffet breakfast, but a buffet dinner, with little choice and unappetising and often lukewarm food, is not acceptable... More 

Was this review helpful? Yes 2
Karl-Heinz A, Verkaufsleiter at Silvretta Parkhotel Klosters, responded to this review

Thank you very much for your review. We are happy to hear that you have been satisfied with your room and our amenities. We are sorry that you did not like our dinner buffets. As an individual traveller you always have the choice between our buffets or a set menu (this option is not available for group travellers) so you... More 

Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 19, 2014

We spent three days at the Silvretta Park Hotel in Klosters as part of a Riviera tour group. This was a beautiful hotel which was very clean, comfortable and the staff very friendly. The reception area was very spacious and when we signed in we were welcomed by reception staff and given a special pass for use on all railways,... More 

Was this review helpful? Yes 3
Karl-Heinz A, Verkaufsleiter at Silvretta Parkhotel Klosters, responded to this review

Thank you very much for your review. We are happy to hear that you enjoyed your stay at our hotel. We are aware that the prices for drinks and food in Switzerland are in general slightly high for travellers from abroad but we do our best to offer also some more affordable alternatives like special wines. We would be happy... More 

Manchester, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed October 5, 2014

We stayed at the Silvretta Parkhotel as part of an organised trip – and we had a very enjoyable time. There would be no way we could stay here in the peak of the ski season! Our room was large and well furnished, situated at the front of the hotel with a lovely view down the valley to the mountains... More 

Was this review helpful? Yes 1
Guernsey, United Kingdom
Top Contributor
55 reviews 55 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 1, 2014

Travelling with Riviera Travel we stayed at Silvretta Parkhotel klosters for 3 nights from 24 September departing 27 September 2014. The reception staff were very welcoming on arrival and offered any help that we may need. The room we were given on the 4th floor was actually an apartment with a kitchenette/diner/lounge and was amazing with an open log fire... More 

Was this review helpful? Yes 1
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