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Hotel de Gruyeres

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Ruelle des Chevaliers 1, Gruyeres CH-1663, Switzerland
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Hotel de Gruyeres
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156 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Rochdale, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed May 29, 2015

All I can say about this hotel is that it was perfect. No complaints whatsoever! Extremely helpful staff, tasty continental breakfast, beautiful view, convenient location, excellent facilities, and lovely clean rooms! I would definitely stay here again and recommend to anyone visiting Gruyères .

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New York, New York, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 27, 2015

I booked my room on hotels.com and prepaid for a mountain view room with a balcony, per the advice I had seen on tripadvisor. When I arrived, exhausted and sweaty and ready to crash after a long day of travel, I was placed in a tiny room with a window overlooking the driveway. I thought maybe the reviewers here had... More 

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Brisbane
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed May 25, 2015

We were booked into Hotel de Gruyeres as part of a cycle tour. It seems that the companies organising these tours must get a great deal on hotel room prices in exchange for clients staying in the poorest rooms. Having said that, this was by far the worst hotel we were allocated on our trip. Very basic room, terrible bed,... More 

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bardolino
Level Contributor
119 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 5, 2015 via mobile

Small hotel with free parking and wifi. I stayed in a double room, and it was very small for me alone. Very quiet, but so is all of Gruyėres. Ample and good breakfast. I can recommend the hotel for a short stopover on your way to somewhere else, but not more than that.

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Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review

Dear Guest, We thank you for taking the time to share your impressions in Tripadvisor. We are glad to hear that it was a pleasant stay despite of finding the village very calm. From November to March it's low season in the region, since just few people know about the ski area, the chocolate fabric, the cheese factory, and the... More 

Weymouth
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 11, 2015

Turned up on afternoon and spotted hotel on way into visiting Medieval town of Gruyere. Made enquiry for stay that night and was given a last minute rates. Had choice of several rooms with different rates. Chose superior with large balcony overlooking mountains. Excellent facilities and breakfast was worth writing home about. Receptionist went out of her way to be... More 

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Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review

Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Denhí Martinez-Wilhelm Front Office Manager More 

Reading, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 28, 2015

We stayed here for 4 nights at the beginning of February ,rooms were basic but comfortable ,we upgraded to a room with a mountain view ! Bed was comfortable but was twin beds pushed together as opposed to a double but we were ok with this ! Reception staff very helpful ,our European adapter did not fit so they quickly... More 

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Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review

Dear Sarah, Thank you for sharing your impressions during your stay in Hôtel de Gruyères. We really appreciate your feedback, and are pleased to learn that you have had a confortable stay. Referring the drink offer, I am sincerely sorry to see that you could not get the drinks direct at the hotel. In fact the hotel doesn't have a... More 

Zurich, Switzerland
Level Contributor
281 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed February 21, 2015

We came here for lunch and we had two different soups and merengue with crème de la Gruyère. The veranda is nicely located with a good view. The soupe de chalet was very tasty but overpriced. The merengues with crème de Gruyère was amazing! Overall a good choice in Gruyère.

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Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review

Dear James, Thank you for taking the time to write this comment. We are very please that you enjoyed your lunch in one of the restaurant of our group. We just wish to emphasise that the Hôtel de Gruyères doesn't have a restaurant in the building, but we offer special conditions in the consumption in one of our 3 restaurants... More 

Genoa, Italy
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed February 1, 2015 via mobile

We spent 153 euros/ 175 US dollars for one night at this hotel. We chose the standard room. I have to say I have been awake since 3 AM due to not being able to sleep. The bed is super small for two people. I would have preferred two twin beds and sleep apart from my husband rather than being... More 

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Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review

Dear Guest, Thank you for the review of your stay at Hôtel de Gruyères, your feedback is essential to how we constantly improve our service. We are sorry that you couldn't sleep well, what a pitty that you did not ask us to change the room during your stay: the rates are the same per category in double bed and... More 

Cape Town
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed January 22, 2015

No way! Do not stay!! I told the receptionist I would be writing about her disgusting behavior on tripadvisor and she told me to go ahead. So here goes. The lady I am referring to from Hotel Gruyeres, with the brown hair that can speak 5 languages but not the universal language of kindness, respect and helpfulness is not only... More 

Was this review helpful? Yes 8
Rome, Italy
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 7, 2015

We had a great stay at the Hotel de Gruyeres the rooms off the back have stunning views of the Mountains...the hotel was clean the breakfast was ample and tasty and the location ideal. Nothing negative regarding our stay

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Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review
Google Translation

Gentille Sig. Bradley, in primo luogo grazie per la sua visita e per la sua ottima recensione. Ci fa piacere... More 

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