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Hotel de Gruyeres

3.0 of 5 Ruelle des Chevaliers, Gruyeres CH-1663, Switzerland
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Certificate of Excellence 2014
Hotel de Gruyeres
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Hotel de Gruyeres
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141 reviews from our community

Traveler rating
    39
    67
    26
    7
    2
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32
66
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4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reading, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here for 4 nights at the beginning of February ,rooms were basic but comfortable ,we upgraded to a room with a mountain view ! Bed was comfortable but was twin beds pushed together as opposed to a double but we were ok with this ! Reception staff very helpful ,our European adapter did not fit so they quickly... More 

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Zurich, Switzerland
Top Contributor
207 reviews 207 reviews
34 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

We came here for lunch and we had two different soups and merengue with crème de la Gruyère. The veranda is nicely located with a good view. The soupe de chalet was very tasty but overpriced. The merengues with crème de Gruyère was amazing! Overall a good choice in Gruyère.

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Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review

Dear James, Thank you for taking the time to write this comment. We are very please that you enjoyed your lunch in one of the restaurant of our group. We just wish to emphasise that the Hôtel de Gruyères doesn't have a restaurant in the building, but we offer special conditions in the consumption in one of our 3 restaurants... More 

Genoa, Italy
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We spent 153 euros/ 175 US dollars for one night at this hotel. We chose the standard room. I have to say I have been awake since 3 AM due to not being able to sleep. The bed is super small for two people. I would have preferred two twin beds and sleep apart from my husband rather than being... More 

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Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review

Dear Guest, Thank you for the review of your stay at Hôtel de Gruyères, your feedback is essential to how we constantly improve our service. We are sorry that you couldn't sleep well, what a pitty that you did not ask us to change the room during your stay: the rates are the same per category in double bed and... More 

Cape Town
Contributor
16 reviews 16 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed January 22, 2015

No way! Do not stay!! I told the receptionist I would be writing about her disgusting behavior on tripadvisor and she told me to go ahead. So here goes. The lady I am referring to from Hotel Gruyeres, with the brown hair that can speak 5 languages but not the universal language of kindness, respect and helpfulness is not only... More 

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Rome, Italy
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2015 via mobile

We had a great stay at the Hotel de Gruyeres the rooms off the back have stunning views of the Mountains...the hotel was clean the breakfast was ample and tasty and the location ideal. Nothing negative regarding our stay

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Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review
Google Translation

Gentille Sig. Bradley, in primo luogo grazie per la sua visita e per la sua ottima recensione. Ci fa piacere... More 

California
Senior Contributor
46 reviews 46 reviews
33 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed December 29, 2014

I stayed one night at this hotel as part of a cycling tour I was on. My experience is based on this one night, so maybe on a different occasion I would've had a different experience. It was basically fine, but not great. I must've had the smallest room they had -- it was room #1 I believe -- and... More 

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Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review

Dear guest, We thank you for the time to share your comments with us, it helps us to improve our services. Referring to the size of our rooms, we offer different categories according to the clients budget and needs, the room #1 it is one of our economic rooms and it is really appreciate. We are sorry that you didn't... More 

Edmonton
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 16, 2014

Gruyeres was everything we had hoped for and more. We arrived the day after their annual Cheese Festival so the town was quiet, which was lovely. There was a bit of confusion over our hotel booking as I had booked and paid for a mountain view room but we we were put in a front facing room by the parking... More 

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Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review

Dear Guest, Thank you for taking the time to provide your comments in regards to your stay at the hotel de Gruyères. We are happy to learn that our staff was able to accommodate your needs and that your appreciated our prompt response. We look forward to your next visit to the area so that we can help to provide... More 

Saint Pete Beach, Florida
Top Contributor
96 reviews 96 reviews
20 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed August 24, 2014

We decided to stay in Gruyeres as we travelled in the region and we lucky to find Hotel Gruyeres which had a cancellation. They had one room with a balcony overlooking the mountain. We immediately headed to the balcony and watched the sun peeking through the low hanging clouds when a large herd of about 30 deer appeared with their... More 

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Frederic V, Responsable réception at Hotel de Gruyeres, responded to this review

Dear Michele, Thank you to take time to send us your feedback. We are pleased to learn that you really enjoy your stay in our hotel. We hope to welcome you again in this wonderfull region. Best regards Denhí Wilhelm Front Office Manager More 

Leeds, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 3, 2014

beautiful peaceful relaxing wonderful rooms good parking for cars ,1 minute walk to the town centre the most beautiful in Europe ,would not hesitate to tell any body to go there at all ,great breakfast what more could you ask for

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Frederic V, Responsable réception at Hotel de Gruyeres, responded to this review

Dear Kevin, Thank you for your feedback! We are really pleased to learn that you have enjoy your stay in our hotel. We hope to welcome you again in this beautiful region. Best regards Denhí Wilhelm Front Office Manager More 

philadelphia, PA
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 12, 2014

Firstly, this town is awesome. Incredible views and a great small town medieval feel. The staff and rooms were very nice, but the real gem was the town. The internet did not work well in our room, but fine in the lobby.

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Frederic V, Directeur général at Hotel de Gruyeres, responded to this review

Dear guest, We thank you for your comments, it helps us to improve our services. We are pleased to know that you have enjoyed visinting Gruyères. Referring our internet, since we are in the alps region we have on the one side the quiet and beautiful surroundings, on the other side the connection of internet it is very sensible to... More 

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Additional Information about Hotel de Gruyeres

Address: Ruelle des Chevaliers, Gruyeres CH-1663, Switzerland
Phone Number:
Location: Switzerland > Canton of Fribourg > La Gruyere > Gruyeres
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel de Gruyeres 3*
Number of rooms: 34
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Also Known As:
Hostellerie Des Chevaliers Gruyères
Hotel De Gruyeres Switzerland - La Gruyere

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