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Hotel de Gruyeres

Certificate of Excellence
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Ruelle des Chevaliers 1, Gruyeres CH-1663, Switzerland
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Hotel de Gruyeres
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Hotel de Gruyeres
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148 reviews from our community

Traveler rating
    41
    71
    27
    7
    2
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33
70
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5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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bardolino
Top Contributor
85 reviews 85 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Small hotel with free parking and wifi. I stayed in a double room, and it was very small for me alone. Very quiet, but so is all of Gruyėres. Ample and good breakfast. I can recommend the hotel for a short stopover on your way to somewhere else, but not more than that.

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Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review

Dear Guest, We thank you for taking the time to share your impressions in Tripadvisor. We are glad to hear that it was a pleasant stay despite of finding the village very calm. From November to March it's low season in the region, since just few people know about the ski area, the chocolate fabric, the cheese factory, and the... More 

Weymouth
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2015

Turned up on afternoon and spotted hotel on way into visiting Medieval town of Gruyere. Made enquiry for stay that night and was given a last minute rates. Had choice of several rooms with different rates. Chose superior with large balcony overlooking mountains. Excellent facilities and breakfast was worth writing home about. Receptionist went out of her way to be... More 

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Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review

Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Denhí Martinez-Wilhelm Front Office Manager More 

Reading, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 28, 2015

We stayed here for 4 nights at the beginning of February ,rooms were basic but comfortable ,we upgraded to a room with a mountain view ! Bed was comfortable but was twin beds pushed together as opposed to a double but we were ok with this ! Reception staff very helpful ,our European adapter did not fit so they quickly... More 

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Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review

Dear Sarah, Thank you for sharing your impressions during your stay in Hôtel de Gruyères. We really appreciate your feedback, and are pleased to learn that you have had a confortable stay. Referring the drink offer, I am sincerely sorry to see that you could not get the drinks direct at the hotel. In fact the hotel doesn't have a... More 

Zurich, Switzerland
Top Contributor
234 reviews 234 reviews
39 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed February 21, 2015

We came here for lunch and we had two different soups and merengue with crème de la Gruyère. The veranda is nicely located with a good view. The soupe de chalet was very tasty but overpriced. The merengues with crème de Gruyère was amazing! Overall a good choice in Gruyère.

Was this review helpful? Yes 1
Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review

Dear James, Thank you for taking the time to write this comment. We are very please that you enjoyed your lunch in one of the restaurant of our group. We just wish to emphasise that the Hôtel de Gruyères doesn't have a restaurant in the building, but we offer special conditions in the consumption in one of our 3 restaurants... More 

Genoa, Italy
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 1, 2015 via mobile

We spent 153 euros/ 175 US dollars for one night at this hotel. We chose the standard room. I have to say I have been awake since 3 AM due to not being able to sleep. The bed is super small for two people. I would have preferred two twin beds and sleep apart from my husband rather than being... More 

Was this review helpful? Yes 1
Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review

Dear Guest, Thank you for the review of your stay at Hôtel de Gruyères, your feedback is essential to how we constantly improve our service. We are sorry that you couldn't sleep well, what a pitty that you did not ask us to change the room during your stay: the rates are the same per category in double bed and... More 

Cape Town
Contributor
16 reviews 16 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed January 22, 2015

No way! Do not stay!! I told the receptionist I would be writing about her disgusting behavior on tripadvisor and she told me to go ahead. So here goes. The lady I am referring to from Hotel Gruyeres, with the brown hair that can speak 5 languages but not the universal language of kindness, respect and helpfulness is not only... More 

Was this review helpful? Yes 5
Rome, Italy
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 7, 2015

We had a great stay at the Hotel de Gruyeres the rooms off the back have stunning views of the Mountains...the hotel was clean the breakfast was ample and tasty and the location ideal. Nothing negative regarding our stay

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Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review
Google Translation

Gentille Sig. Bradley, in primo luogo grazie per la sua visita e per la sua ottima recensione. Ci fa piacere... More 

California
Senior Contributor
48 reviews 48 reviews
35 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed December 29, 2014

I stayed one night at this hotel as part of a cycling tour I was on. My experience is based on this one night, so maybe on a different occasion I would've had a different experience. It was basically fine, but not great. I must've had the smallest room they had -- it was room #1 I believe -- and... More 

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Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review

Dear guest, We thank you for the time to share your comments with us, it helps us to improve our services. Referring to the size of our rooms, we offer different categories according to the clients budget and needs, the room #1 it is one of our economic rooms and it is really appreciate. We are sorry that you didn't... More 

Edmonton
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 16, 2014

Gruyeres was everything we had hoped for and more. We arrived the day after their annual Cheese Festival so the town was quiet, which was lovely. There was a bit of confusion over our hotel booking as I had booked and paid for a mountain view room but we we were put in a front facing room by the parking... More 

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Denhi W, Responsable réception at Hotel de Gruyeres, responded to this review

Dear Guest, Thank you for taking the time to provide your comments in regards to your stay at the hotel de Gruyères. We are happy to learn that our staff was able to accommodate your needs and that your appreciated our prompt response. We look forward to your next visit to the area so that we can help to provide... More 

Saint Pete Beach, Florida
Top Contributor
95 reviews 95 reviews
19 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed August 24, 2014

We decided to stay in Gruyeres as we travelled in the region and we lucky to find Hotel Gruyeres which had a cancellation. They had one room with a balcony overlooking the mountain. We immediately headed to the balcony and watched the sun peeking through the low hanging clouds when a large herd of about 30 deer appeared with their... More 

Was this review helpful? Yes
Frederic V, Responsable réception at Hotel de Gruyeres, responded to this review

Dear Michele, Thank you to take time to send us your feedback. We are pleased to learn that you really enjoy your stay in our hotel. We hope to welcome you again in this wonderfull region. Best regards Denhí Wilhelm Front Office Manager More 

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