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Grand Resort Bad Ragaz

Certificate of Excellence
Bernhard Simon Strasse, Bad Ragaz CH 7310, Switzerland
Hotel amenities
Grand Resort Bad Ragaz
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Ranked #5 of 14 Hotels in Bad Ragaz
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Swissurfer
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68 reviews from our community

Traveler rating
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13
25
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Contributor
34 reviews 34 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What a venue! In a amazing location. Been here a few times and this is the best Spa I have been. There is so much to offer and everything has an amazing level of attention. There is a great choice of restaurants that are all worth trying. The spa is stunning and has so much to offer. Basically if you... More 

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Geneva, Switzerland
Top Contributor
331 reviews 331 reviews
105 hotel reviews
607 helpful votes 607 helpful votes
4 of 5 stars Reviewed 1 week ago

At just over 2 hours from Zurich it is not the easiest to get to on the road there is a train station not to far from the hotel and that would be my advice to get there. The resort has the wow factor and the presentation is really great. I did find the service a little slow and the... More 

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GrandResortBadRagaz, Manager at Grand Resort Bad Ragaz, responded to this review

Dear guest We really appreciate your comments on TripAdvisor, thank you very much for the time you have taken. There is the possibility to arrive easily by car or train. On the direct route it takes by car about 1 hour and 15 minutes from Zürich to Bad Ragaz. We are sorry to hear, that your ride was way longer... More 

Hong Kong
Top Contributor
99 reviews 99 reviews
95 hotel reviews
162 helpful votes 162 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Details - 1.5 to 2 hours away from Zurich Airport, depending on traffic - only 5 minutes taxi to the nearest ski slopes, and another 30 minutes to larger ski slopes like LAAX - Transfer to Zurich airport cost CHF 420 for taxi, and CHF 240 for private car transfer if you book online yourself at various websites Pros -... More 

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GrandResortBadRagaz, Manager at Grand Resort Bad Ragaz, responded to this review

Dear Mr. kceesse We really appreciate your comments especially all the “Pros” regarding your stay at our resort, who you think is an “absolutely gorgeous property”. It is a big pleasure for the entire team, to receive positive feedbacks like yours. Your feedback is a motivation for all of us. Thank you again for sharing your experience, and we look... More 

Miami Beach, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2015

Bad Ragaz is a wonderful "experience". We booked a junior suite which was on the ground floor. The room was spacious and comfortably furnished to a high standard. The marble bathroom was exceptionally large. My husband had to leave for Zurich for the day as such I took a spa day. The thermal indoor pool was relaxing with various sections... More 

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GrandResortBadRagaz, Manager at Grand Resort Bad Ragaz, responded to this review

Dear Peggy M, we appreciate your comments on TripAdvisor regarding your stay at Grand Resort Bad Ragaz. It is always a pleasure to receive positive feedback. We will share all of your comments with the entire team, who I am certain will be encouraged by your remarks. We would be pleased to soon welcome you again in Bad Ragaz. In... More 

DUBAI, UAE
Contributor
20 reviews 20 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 4, 2014 via mobile

Overall services are excellent, it's highly recommended for couples who wants to spend quit time in Switzerland. The SPA is excellent, they have all type of swimming pools for old and young people. The rooms are very clean and the restaurants which they have are excellent and they provide high quality and healthy food. It's sort of health club as... More 

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GrandResortBadRagaz, Manager at Grand Resort Bad Ragaz, responded to this review

Dear guest, thank you very much for your recent stay at the Grand Resort Bad Ragaz as well as for sharing your thoughts with us. With pleasure I will share all your positive comments about your last stay with the entire team. We will keep on trying to improve our service quality every single day in order to exceed our... More 

Zurich, Switzerland
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 3, 2014

We have stayed a couple of times at the Quellenhof in winter times, mostly for following reasons: to enjoy relaxing days in a luxurious hotel of very high standard with an outstanding spa (for European standards). Excellent service already starts by making your reservation either by internet or phone. You will be received by helpful and competent staff when you... More 

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GrandResortBadRagaz, Manager at Grand Resort Bad Ragaz, responded to this review

Dear guest, we really appreciate your comments regarding your stay at Grand Resort Bad Ragaz. It is always a pleasure to receive positive feedback from our guests. We will share your comments with the entire team. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for... More 

1 review
1 of 5 stars Reviewed November 23, 2014 via mobile

There is one that the hotel is not the latest infra any more, but service and hospitality was one of the worst and most incapable staff I have visited since long and traveling 4 days per week and being a elite member of most large hotel groups, incl. LHW, this hotel should be immediately be downgraded from 5 stars and... More 

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GrandResortBadRagaz, Manager at Grand Resort Bad Ragaz, responded to this review

Dear guest, Thank you for taking the time to share your impressions about your stay at Grand Resort Bad Ragaz. Apparently our Resort and specially our service level did not meet your expectations. This is very sad to hear, as generally our guest satisfaction is very high and our staff tries its outmost to fulfil our guest’s wishes every single... More 

Zurich
Contributor
17 reviews 17 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 2, 2014

Gave us an impression that this hotel is living off with new riches from Russia and those regular guests averaged 60 years and above, and couldn't care less about 4 women who came to stay for a night from Zurich just to enjoy a girls weekend with a relaxing spa time. It already gave me a bad feeling somehow when... More 

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GrandResortBadRagaz, Manager at Grand Resort Bad Ragaz, responded to this review

Dear guest, Thank you for taking the time to share your impressions about your stay at Grand Resort Bad Ragaz with us. I am very sorry to hear, that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At the Grand Resort Bad Ragaz, one of The Leading Hotels of the World, we continuously... More 

Shanghai
Top Contributor
70 reviews 70 reviews
56 hotel reviews
158 helpful votes 158 helpful votes
1 of 5 stars Reviewed October 31, 2014

With a rising interest in making a reservation, I called this hotel for an enquiry only to encounter the RUDEST female operator in the world. When the line got through, I asked her in a gentle tone “What is the difference between Grand Resort Bad Ragaz and Grand Resort Hof Ragaz – because I saw on TripAdvisor that these two... More 

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GrandResortBadRagaz, Manager at Grand Resort Bad Ragaz, responded to this review

Dear Mr. Duncan J. thank you very much for your feedback regarding your contact with our telephone operator. I would like to offer you my most sincere apologies for the fact, that you felt treated this way. Please allow me to check with our Head of Department and with Mrs. Marian on the mentioned points in order to understand what... More 

Moscow, Russia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 13, 2014

Everything is top quality- service, food, treatments. A lot to do . From bicycles and tennis to golf and termal water. 8 restaurants, each is very good. Very quite atmosphere, luxury surroundings. Suitable only for those who need rest and relax. Mainly after 45 years old.

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