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The Chedi Andermatt - a GHM hotel

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Gotthardstrasse 4, Andermatt 6490, Switzerland
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The Chedi Andermatt - a GHM hotel
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276 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Lausanne, Switzerland
Level Contributor
96 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful property set in the middle of Switzerland, the rooms are large and very well appointed. The hotel being fairly new it has all the bells and whistles you can expect from a 5 star establishments. Design is elegant and the public spaces are plentiful and very well maintained. Breakfast buffet is also very good and the overall level of... More 

Was this review helpful? Yes 3
TheChediAndermatt1, Directeur général at The Chedi Andermatt - a GHM hotel, responded to this review

Dear Mrs and Mr Sebmtb, Thank you so much for your kind visit and I am glad to hear that you fully enjoyed your stay. The entire team will certainly take pleasure in this positive feedback posted on Tripadvisor. Thank you again for kind visit and we are looking forward to welcoming you back to The Chedi Andermatt very soon.... More 

Stockholm, Sweden
Level Contributor
129 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed 1 week ago

I give this hotel 5 stars almost purly on the design. The common areas are very nice and large. We stayed in a suite that also had very nice decor. The service was not at all up to the standards of a five star hotel. Up on check in we where not at all feeling welcoming by one gentleman in... More 

Was this review helpful? Yes 1
TheChediAndermatt1, Directeur général at The Chedi Andermatt - a GHM hotel, responded to this review

Dear Mrs and Mr Claes71, Thank you so much for taking some of your time sharing your feedback on Tripadvisor. We really appreciate your compliments on the architecture and style of our hotel. We would like also to thank you for bringing to our attention the areas, in which we lacked. Your feedback is very important for us in order... More 

Hergiswil
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything at the Chedi is of ultimate elegance and quality. The personnel, the architecture, the decoration, the rooms, the food... It's a true jewel in the heart of the Swiss alps! Get youself positively surprised - every moment of your stay!

Review collected in partnership with GHM Hotels

Was this review helpful? Yes 3
TheChediAndermatt1, Directeur général at The Chedi Andermatt - a GHM hotel, responded to this review

Dear Mrs and Mr Pascal_Rast, Thank you so much for your kind visit and I am glad to hear that you fully enjoyed your stay. The entire team will certainly take pleasure in this positive feedback posted on Tripadvisor. Please do not hesitate to contact us anytime should you require any assistance for the organization of your next stay in... More 

Vancouer
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 1 week ago

I had high hopes for the Chedi Andermatt but essentially at every turn it failed to meet them, and worst of all when I addressed them in writing to Mr. Blatt, the GM, his response was even more disappointing. For those interested I would be more than willing to forward my correspondence with Mr. Blatt but to summarize, out of... More 

Was this review helpful? Yes
TheChediAndermatt1, Directeur général at The Chedi Andermatt - a GHM hotel, responded to this review

Dear Mr. Campbell, I am highly surprised and saddened by your feedback as I cannot understand how you could have had such a poor experience in our property. I am here daily and in contact with each and every guest in our house and I am very surprised that you have not shared with me your concerns and feedback during... More 

Hong Kong, China
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I don't know where to even start - this hotel is beyond incredible. From the impeccably knowledgable and friendly service, to the brilliant fusion food, to the personalised ski services, to the luxuriously cosy rooms that seemed to be plucked straight from a James Bond film, we loved every second of our stay in this spectacular hotel. It is worth... More 

Was this review helpful? Yes 3
TheChediAndermatt1, Directeur général at The Chedi Andermatt - a GHM hotel, responded to this review

Dear Mrs and Mr jliiplam, Thank you so much for your kind visit and I am glad to hear that you fully enjoyed your stay. The entire team will certainly take pleasure in this positive feedback posted on Tripadvisor. Please do not hesitate to contact us anytime should you require any assistance for the organization of your next vacation in... More 

Tervuren, Belgium
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Quite amazing experience of a top class hotel. Fabulous rooms, restaurants, lobby and lounges, spa...Highly professional and friendly staff. When asking for margarine at breakfast (it was not on the buffet) one of the waiters went out of the hotel to purchase it - it took less than 10 mins! Nice recommendation from the concierge for visits in the neighborhood.... More 

Was this review helpful? Yes 3
TheChediAndermatt1, Directeur général at The Chedi Andermatt - a GHM hotel, responded to this review

Dear Filip V, Thank you so much for taking some of your time sharing your feedback with us. It is always a pleasure to receive overall positive feedback. I will definitely share your kind comments with the entire team, who will certainly take pleasure in this positive confirmation of their work. Thank you again for kind visit and we are... More 

Birmingham, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you like oriental architecture and oriental food and have plenty of money this is the place for you! It appears to be a very trendy hotel but the facilities are excellent - 2 pools, two restaurants plus all the gizmos that you can think of. Hi tech with iPads to control lighting, aircon, blinds, tv and music etc for... More 

Was this review helpful? Yes 1
TheChediAndermatt1, Directeur général at The Chedi Andermatt - a GHM hotel, responded to this review

Dear Mr and Mrs billymac_10, Thank you so much for taking some of your precious time sharing your feedback on TripAdvisor. As for the interior design, we definitely wanted a more contemporary architecture with Asian touches, while respecting the authenticity of the surrounding mountains. However, we are delighted to hear that you fully enjoyed the hotel facilities and services. Thank... More 

Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Passed by for a quick lunch during our road trip. The management was kind enough to show us the full property! Amazing spa and pool facilities. The rooms are large and with great views. Had dim sum and a fish curry for lunch in their multi cuisine restaurant. Highly recommended. All in all a fantastic property and will try and... More 

Was this review helpful? Yes 2
TheChediAndermatt1, Directeur général at The Chedi Andermatt - a GHM hotel, responded to this review

Dear 94RK94, Thank you so very much for your kind feedback on your recent visit at The Chedi Andermatt. We will certainly share your kind and positive comments with our entire team. In the meantime, please do not hesitate to contact us anytime should you require any assistance in organization of your next stay in Andermatt. Again, thank you so... More 

Colombo, Sri Lanka
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Service like non other, well located. yes we had the same problem due to landslides but we were made comfortable even though it took almost 1 hour extra.but it was worth it, the hotel the service the rooms all great. andermatt is a small town so there isn't much to do in the town, there are few restaurants outside. the... More 

Was this review helpful? Yes 2
TheChediAndermatt1, Directeur général at The Chedi Andermatt - a GHM hotel, responded to this review

Dear Mrs and Mr cyrille f, Thank you so much for your kind visit and I am glad to hear that you fully enjoyed your stay. The entire team will certainly take pleasure in this positive feedback posted on Tripadvisor. Please do not hesitate to contact us should you require any assistance for the organization of your next vacation in... More 

Zurich
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We visited Andermatt while the access road was closed due to a landslide. The effort the Chedi team made to make our trip easy and enjoyable nevertheless was remarkable (valet parking at the station in göschenene, free train tickets, pick up in Andermatt etc.). They were able to keep up this level of friendliness, service and quality throughout the stay.... More 

Review collected in partnership with GHM Hotels

Was this review helpful? Yes 2
TheChediAndermatt1, Directeur général at The Chedi Andermatt - a GHM hotel, responded to this review

Dear Mrs and Mr Mamos1968, Thank you so much for taking some of your precious time sharing your feedback with us. It is always a pleasure to receive overall positive feedback. I will definitely share your kind comments with the entire team, who will certainly take pleasure in this positive confirmation of their work. Thank you again for kind visit... More 

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