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Victor's Residenz-Hotel Saarlouis

Bahnhofsallee 4, 66740 SaarLouis, Saarland, Germany (Formerly Panorama Hotel)
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42 Reviews from our TripAdvisor Community

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Trowbridge
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed October 14, 2015

Stayed at this hotel on our out wood bound coach trip and also on our despite our late arrival on both occasions the check in was super fast and the hotel was definitely of a superior rating the rooms were clean and comfortable especially the beds. the bathroom was spotless small amount of freebies but more than enough. would go... More 

Helpful?
Thank toeragTrowbridge
Victor's S, Leiter Gästebetreuung at Victor's Residenz-Hotel Saarlouis, responded to this review

Thank you very much for your visit and for taking time to fill out our questionnaire. We are delighted that you enjoy your stay with us and are glad to have you as our guest. We hope to see you again. Best regards, your Victor's-team More 

Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 15, 2015

I have stayed at this hotel for over a week. The staff are friendly, the food is great and the rooms are clean and fresh. There are plenty of shops, restaurants and bars in the town.The town is a ten minute walk away and well worth a visit with plenty of parking if you wish to travel by car.

Helpful?
Thank Tim R
Victor's S, Leiter Gästebetreuung at Victor's Residenz-Hotel Saarlouis, responded to this review

Great!!! Comments like yours have a positiv effect for all employees. Thank you very much for your support. We are looking forward to welcome you again. Your team at Victor's Residenz-Hotel Saarlouis More 

hedley hill
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 4, 2015

We were enroute on a driving trip between Bavaria and Luxembourg and had booked Saarlouis as a convenient stop-over. On paper the Victor's looked good and was very reasonably priced. Having arrived and stayed, our expectations were vastly exceeded. The staff gave us a lovely welcome and were most helpful and courteous. The room was excellent for a 3* hotel... More 

Helpful?
Thank pjdscott
Victor's S, Leiter Gästebetreuung at Victor's Residenz-Hotel Saarlouis, responded to this review
Google Translation

Großartig!!! Vielen Dank für dieses schöne Lob, das macht uns sehr stolz. Man "hört" richtig, wie wohl Sie sich bei... More 

Level Contributor
105 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

A great location. Friendly staff. Comfortable, clean room. There is lots to recommend about this hotel. As far as I could tell from my two-night stay here the only downside is the annoying WiFi that kept cutting out despite having a strong signal. Otherwise this place is lovely.

Helpful?
Thank Andrew C
Victor's S, Leiter Front Office at Victor's Residenz-Hotel Saarlouis, responded to this review

We are very glad to have you as our guest. We are delighted that you enjoyed your stay with us. We already knew about the difficulties with wifi and look for a solution. We are looking forward to seeing you again in the close future. Your team at the Victor's Residenz-Hotel Saarlouis Kind regards More 

Budel, The Netherlands
Level Contributor
72 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 24, 2015

Used this Hotel on short notice on a business trip,very friendly and helpful staff ,Hotel very close to railway station but about 1.5 kms from the town centre ,Wifi was a bit slow but adequate for work mails and such ,Bed was great shower basin didn't drain very quickly which was just an inconvenience ,Restaurant was excellent both for Evening... More 

Helpful?
Thank RayCar2013
Victor's S, Leiter Front Office at Victor's Residenz-Hotel Saarlouis, responded to this review

Thank you very much for your visit and the kind review. We are thankful for all hints and pieces of advice to improve our service and quality. We are looking forward to welcome you again. Your team at the Victor's Residenz-Hotel Saarlouis Kind regards More 

Sheffield, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 18, 2015 via mobile

Needed a room at short notice when visiting a customer at close by Dillingen. Victor's Residenz was the perfect place. Modern, clean room, friendly staff and excellent breakfast. The Altstadt was just a half hours walk and has a wonderful choice of restaurants and bars. Highly recommend this place and will definitely stay again.

Helpful?
Thank Steve S
Victor's S, Leiter Front Office at Victor's Residenz-Hotel Saarlouis, responded to this review

Thank you very much for your visit and the kind review. We are looking forward to welcome you again. Your team at the Victor's Residenz-Hotel Saarlouis Kind regards More 

Leigh-on Sea, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 28, 2015

The hotel itself is really nice, the breakfast was brilliant and I enjoyed my stay. However the receptionist that worked during the day (every day I was there, 4 days in total) was incredibly rude and made me want to avoid the reception bar area. On asking for her to book a taxi for us my fiance was shussed and... More 

Helpful?
2 Thank sophie7737
Victor's S, Leiter Front Office at Victor's Residenz-Hotel Saarlouis, responded to this review

Thank you very much for your visit and the kind review. We apologize for the inconvience you had during your stay. We will talk to the employee to guarantee that something like that will never happen again. We are really sorry. We hope you want to give us another chance. Kind regards Your Team at the Victor's Residenz-Hotel Saarlouis More 

Gothenburg, Sweden
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 14, 2014

Nice quiet and clean place just outside city. Walking distance to city, free umbrellas if it should rain during the walk , just 10 min by the way. Good parking inside and the breakfast was ok. Friendly and helpful staff. Couldnt ask for more. We might be back. Greeting from Göteborg Thomas D

Helpful?
Thank Thomas D
Victor's S, Leiter Front Office at Victor's Residenz-Hotel Saarlouis, responded to this review

Thank you very much for your visit and the kind review. We are delighted that you enjoyed your stay with us. We are looking forward to seeing you again in the close future. Your team at the Victor's Residenz-Hotel Saarlouis Best regards More 

Belfast
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed September 16, 2014

Just back from an Ulsterbus tour, stayed one night in room 502. Wow... it was beautiful!! room was massive, spotless, and very well equipped... TV with over 100 channels, hair dryer, shampoo, towels, fridge, slippers, bath robes, shower cap, sewing kit. The only thing that wasn't great was the food as there wasn't a good selection. Plus it cost 5... More 

Helpful?
Thank Emz1791
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

We loved the Hotel! Spacious rooms in an exciting designhotel, that all are individually designed in special themes. Choose your own style. Great resturant and the hotel is just 15 minutes walk from the city centre. Highly recomended!

Helpful?
1 Thank Ivar_jensen
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