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All 26 Ratingen hotels

Mercure Duesseldorf Airport

4.0 of 5 Hotel   |   Lintorfer Weg 75, 40885 Ratingen, North Rhine-Westphalia, Germany (Formerly Novotel Duesseldorf Airport)
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Mercure Duesseldorf Airport
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Ranked #7 of 26 hotels in Ratingen
A recent review
3 of 5 stars reviewed 2 days ago
Aviator24 Vienna, Austria
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175 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vienna, Austria
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

As my family lives nearby, I stay often here over the weekend. The rooms are okay, but they lack a minibar or a small fridge. furthermore compared to other Mercure hotels it feels a bit unpersonal. stayed there during the christmas days, where everything in the hotel is closed and cleaning is only provided until 10am. So I stayed there... More

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MERAIR, Front Office Manager at Mercure Duesseldorf Airport, responded to this review

Dear Guest, thanks a lot for your time you spent in rating our services and your comments. However, you have rated wrong hotel since our hotel is always closed during christmas days. Due to this fact we are very sure that you stayed in another Mercure Hotel. Please note, there are three Mercure Hotels around here. For this reason we... More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2014

This hotel is not at the airport it is north of ratingen a journey of €30 . Although it was during the euroshop exhibition and so the prices seem a bit high. The hotel is very clean .the room is basic with a safe but no tea and coffee facilities . Breakfast was pretty good with usual fair . Staff... More

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MERAIR, Manager at Mercure Duesseldorf Airport, responded to this review

Dear Guest, thanks a lot for your time you spent in rating our services and your feedback. We are sorry for any inconveniences regarding the distances. It would be helpful for us to know via which platform you made your reservation and to check if the distances are not mentioned. We would be pleased to welcome you again during your... More

Heidelberg, Germany
Senior Contributor
47 reviews 47 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 12, 2014

In general if a restaurant serves Amuses Bouches it suggests the food ought to be better than average / but grilled tomatoes ice cold and courgettes so salty that I needed to osmose after one bite. Also 'truffled' doesn't mean ' with some truffle oil' - note to chef. I feel sick. the pork chop was well cooked I'll give... More

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MERAIR, General Manager at Mercure Duesseldorf Airport, responded to this review

Dear Guest, thanks a lot for your time you spent in rating our services and your comments. We are terrible sorry regarding the salty courgettes and the cold tomatoe, this is not our standard. It would be helpful for us to know the day of your visit in our restaurant. Please contact me directly jo.dahmen@grandcityhotels.com I would be pleased to... More

Mesa, Arizona
Contributor
16 reviews 16 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 16, 2014

Free shuttle to and from the airport and safe reasonable parking at the hotel while you are gone. I was able to leave my car for 3 weeks. Helpful and friendly staff. Free wireless internet is a definite plus before your trip!

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MERAIR, Manager at Mercure Duesseldorf Airport, responded to this review
Google Translation

Sehr geehrter Gast. Vielen Dank für Ihre Zeit die Sie sich genommen haben unsere Serviceleistungen zu beurteilen und Ihr positives... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 2, 2013

The room itself was very nice, except for a couple of things, there was a dubious stain on the wall by my bed (room 226) looked like some form of body fluid, which was unpleasant and if you happen to be sat on the toilet there was another dubious stain on the toilet door. That being said the staff at... More

Was this review helpful? Yes 2
West Monroe, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 2, 2013

I guess I did not do my homework on this hotel, it was about 20 minutes from the airport, which was okay, but we did spend 36 euro on the shuttle, and the only option for dinner was the hotel restaurant, and it was expensive with no charm. For anyone who lives in the US, picture driving about 20 minutes... More

Was this review helpful? Yes 2
MERAIR, Manager at Mercure Duesseldorf Airport, responded to this review

Dear Guest, thanks a lot for your time you spent in rating our services and your suggestions, which are very helpful for us to optimize our services. We would be pleased to welcome you again during your next stay in our region. With best regards from Ratingen. Your team of the Mercure Düsseldorf Airport More

IL
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 19, 2013

Location: As noted – Not an airport hotel, but convenient enough if you arrive with your own car. Without a car – I’d choose a different hotel closer to the airport or in the city. Reception: Very friendly and welcoming. Hotel and Room – Seemed a bit “oldish”, but room was clean and pleasant. WIFI – Was included in my... More

Was this review helpful? Yes 1
MERAIR, Manager at Mercure Duesseldorf Airport, responded to this review

Dear Guest, thanks a lot for your time you spent in rating our services and your suggestions, which are very helpful for us to optimize our services. We would be pleased to welcome you again during your next stay in our region. With best regards from Ratingen. Your team of the Mercure Düsseldorf Airport More

Whangarei, New Zealand
Top Contributor
338 reviews 338 reviews
28 hotel reviews
257 helpful votes 257 helpful votes
4 of 5 stars Reviewed October 15, 2013

Like other reviewers have noted, this is fine as a very reasonably priced hotel with pleasant and efficient staff BUT, as much as this is all wonderful, there is no way this should style itself in any way as an "airport" hotel. It is a 13km, 30€ taxi ride from the airport so it is not an airport hotel at... More

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MERAIR, Manager at Mercure Duesseldorf Airport, responded to this review

Dear Guest, thanks a lot for your time you spent in rating our services and your suggestions. We are sorry for misleading information regarding the name of the hotel , distances to all important places in the area like, downtown Düsseldorf, fairground and airport are all mentioned on our public website and the homepages of our partners.Probably not obvious enough.... More

Bielefeld
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 16, 2013

The name suggests its a hotel located near Dusseldorf Airport but don't be mislead as its actually out at Ratingen. It's Dusseldorf Airport in a kind of Ryanair way i.e. it's not. A taxi from the airport will set you back approx €30+ and the 'courtesy bus' one way is €9. That said the hotel clean & comfortable and I... More

Was this review helpful? Yes
MERAIR, Manager at Mercure Duesseldorf Airport, responded to this review

Dear Guest, thanks a lot for your time you spent in rating our services and your suggestions, which are very helpful for us to optimize our services. We are sorry for any misleading Information regarding the location of our Hotel. We would be pleased to welcome you again during your next stay in our region. With best regards from Ratingen.... More

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Additional Information about Mercure Duesseldorf Airport

Also Known As:
Mercure Hotel Ratingen
Novotel Ratingen
Mercure Hotel Duesseldorf Airport
Address: Lintorfer Weg 75, 40885 Ratingen, North Rhine-Westphalia, Germany (Formerly Novotel Duesseldorf Airport)
Location: Germany > North Rhine-Westphalia > Ratingen
Amenities:
Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 26 hotels in Ratingen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Duesseldorf Airport 4*
Official Description (provided by the hotel):
The Mercure Dusseldorf Airport is a 4 star hotel conveniently located at the Breitscheid interchange of the A52 and A3, close to Dusseldorf Airport (13 km) and the exhibition centres of Dusseldorf (13 km) and Essen (10 km). The hotel has 119 modern refurbished rooms and seven meeting rooms for up to 250 people. Enjoy our Kornkammer bar and Quecke restaurant with summer terrace offering a range of gourmet cuisine. Relax and keep fit with our outdoor pool and fitness area. Airport shuttle service. ... more   less 
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