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All 26 Ratingen hotels

Mercure Duesseldorf Airport

4.0 of 5 Hotel   |   Lintorfer Weg 75, 40885 Ratingen, North Rhine-Westphalia, Germany (Formerly Novotel Duesseldorf Airport)
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Mercure Duesseldorf Airport
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54%
Ranked #5 of 26 hotels in Ratingen
A recent review
4 of 5 stars reviewed 4 days ago
Jacob57 Copenhagen, Denmark
  • Overview
  • Reviews (180)
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180 people have reviewed this hotel

Traveler rating
    19
    85
    48
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    10
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84
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Panambi, RS, Brasil
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed May 28, 2014

The hotel tries to mock the gasts using the word "Airport", but it is ridiculous. After the landing in the airport one need to take a taxi and pay EUR 35,00 to get in the hotel, because it is not in Düsseldorf, but in a small town called Ratingen. Conclusion: it is NOT in Düsseldorf, and CAN NOT use the... More

Was this review helpful? Yes 1
MERAIR, Front Office Manager at Mercure Duesseldorf Airport, responded to this review

Dear Guest,thanks a lot for your time you spent in rating our services and your feedback. We are sorry for any misunderstanding regarding the location of our hotel. Usually all distances are mentioned on the homepages.Please let us know where you probably found any misleading information.With best regards from Ratingen.Your team of the Mercure Düsseldorf Airport More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 20, 2014

This hotel is not at the airport it is north of ratingen a journey of €30 . Although it was during the euroshop exhibition and so the prices seem a bit high. The hotel is very clean .the room is basic with a safe but no tea and coffee facilities . Breakfast was pretty good with usual fair . Staff... More

Was this review helpful? Yes 1
MERAIR, Manager at Mercure Duesseldorf Airport, responded to this review

Dear Guest, thanks a lot for your time you spent in rating our services and your feedback. We are sorry for any inconveniences regarding the distances. It would be helpful for us to know via which platform you made your reservation and to check if the distances are not mentioned. We would be pleased to welcome you again during your... More

Heidelberg, Germany
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed February 12, 2014

In general if a restaurant serves Amuses Bouches it suggests the food ought to be better than average / but grilled tomatoes ice cold and courgettes so salty that I needed to osmose after one bite. Also 'truffled' doesn't mean ' with some truffle oil' - note to chef. I feel sick. the pork chop was well cooked I'll give... More

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MERAIR, General Manager at Mercure Duesseldorf Airport, responded to this review

Dear Guest, thanks a lot for your time you spent in rating our services and your comments. We are terrible sorry regarding the salty courgettes and the cold tomatoe, this is not our standard. It would be helpful for us to know the day of your visit in our restaurant. Please contact me directly jo.dahmen@grandcityhotels.com I would be pleased to... More

Mesa, Arizona
Contributor
19 reviews 19 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 16, 2014

Free shuttle to and from the airport and safe reasonable parking at the hotel while you are gone. I was able to leave my car for 3 weeks. Helpful and friendly staff. Free wireless internet is a definite plus before your trip!

Was this review helpful? Yes 2
MERAIR, Manager at Mercure Duesseldorf Airport, responded to this review
Google Translation

Sehr geehrter Gast. Vielen Dank für Ihre Zeit die Sie sich genommen haben unsere Serviceleistungen zu beurteilen und Ihr positives... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 2, 2013

The room itself was very nice, except for a couple of things, there was a dubious stain on the wall by my bed (room 226) looked like some form of body fluid, which was unpleasant and if you happen to be sat on the toilet there was another dubious stain on the toilet door. That being said the staff at... More

Was this review helpful? Yes 2
West Monroe, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 2, 2013

I guess I did not do my homework on this hotel, it was about 20 minutes from the airport, which was okay, but we did spend 36 euro on the shuttle, and the only option for dinner was the hotel restaurant, and it was expensive with no charm. For anyone who lives in the US, picture driving about 20 minutes... More

Was this review helpful? Yes 2
MERAIR, Manager at Mercure Duesseldorf Airport, responded to this review

Dear Guest, thanks a lot for your time you spent in rating our services and your suggestions, which are very helpful for us to optimize our services. We would be pleased to welcome you again during your next stay in our region. With best regards from Ratingen. Your team of the Mercure Düsseldorf Airport More

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Additional Information about Mercure Duesseldorf Airport

Address: Lintorfer Weg 75, 40885 Ratingen, North Rhine-Westphalia, Germany (Formerly Novotel Duesseldorf Airport)
Location: Germany > North Rhine-Westphalia > Ratingen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Duesseldorf Airport 4*
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Also Known As:
Mercure Hotel Ratingen
Novotel Ratingen
Mercure Hotel Duesseldorf Airport

46 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Mercure Dusseldorf Airport is a 4 star hotel conveniently located at the Breitscheid interchange of the A52 and A3, close to Dusseldorf Airport (13 km) and the exhibition centres of Dusseldorf (13 km) and Essen (10 km). The hotel has 119 modern refurbished rooms and seven meeting rooms for up to 250 people. Enjoy our Kornkammer bar and Quecke restaurant with summer terrace offering a range of gourmet cuisine. Relax and keep fit with our outdoor pool and fitness area. Airport shuttle service. ... more   less 
Number of rooms
120

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