We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Hotel Duesseldorf Ratingen

An der Poent 50, 40885 Ratingen, North Rhine-Westphalia, Germany (Formerly Dorint Hotel Ratingen)
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Mercure Hotel Duesseldorf Ratingen
Professional photos View all
Browse nearby
Mercure Hotel Duesseldorf Ratingen
Add Photo Write a Review

174 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    25
    80
    48
    14
    7
See reviews for
22
37
28
79
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (174)
  • Mar-May only
    (47)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (45)
All months
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel by itself is fantastic. Very good rooms. Very good restaurant and breakfast. Has in room free WiFi. Very comfortable. However the hotel location is bad. But then again that's how the locality is and one takes an informed decision.

Was this review helpful? Yes
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Unfortunately a mistake in booking meant that two colleagues and myself ended up in 3 different hotels all vaguely called Mercure Dusseldorf. I got the short straw and ended in a place that was a 90 Euro taxi ride from the airport. The hotel itself was fine just miles way from where i intended to be! Actually the late night... More 

Was this review helpful? Yes
Gold Coast, Queensland, Australia
Level Contributor
44 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 7, 2015

The rooms are clean and comfortable but could do with a bit of modernising, the hotel is a bit out of the way but close to the airport so good for 1 night. The restaurant is quiet good but the service was a bit slow. The reception staff were very friendly and helpful.

Was this review helpful? Yes
New York City, New York
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 23, 2015

This hotel is one of the best Mercure hotels I visited. The staff is very helpful and friendly, the room had everything it needed. The free internet connection however was too slow. The 2 course restaurant offer was surely worth the money.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear Geert V, We very much appreciate your comments regarding your stay at the Mercure Hotel Düsseldorf Ratingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Manchester, United Kingdom
Level Contributor
95 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed April 20, 2015

We arrived late due to our inept airline. The hotel was quite remote from Dusseldorf airport, but as I was familiar with the area, so fairly easy to find. On arrival we received a warm welcome. The room was clean, comfortable and spacious. Apart from the hotel, the nearest food was a McDonalds. I didn't eat in the restaurant due... More 

Was this review helpful? Yes
Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear William W, We very much appreciate your comments regarding your stay at the Mercure Duesseldorf Ratingen. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,... More 

Bristol
Level Contributor
93 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed March 24, 2015

I stayed at this hotel on two occasions during a project based in the town. On arrival, you're presented with a fairly substantial and impressive looking 'manor house' style building, hopes are raised until you walk through the front-doors where a 90s-esque old-fashioned 'Faulty Towers' awaits. The hotel is situated fairly remotely with only a McDonalds and a single local... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 13, 2015

This hotel is OK. The location is motorway side, not in the heart of Ratingen or Dusseldorf or near the airport. As such, it needs a car park, and it doesn't have one. Location is not pretty, but not bad or dangerous. Rooms are clean and sufficient, but not luxurious or recently updated. The staff are helpful. The food is... More 

Was this review helpful? Yes
Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear garylawuk, thank you very much for sharing your experience at our Hotel. Your are absolutely right regarding the location of the hotel. But we are offering 2 parking lots free of charge. One directly at the hotel, its a small one but the second one 200mtr away is bigger with space for more than 75 cars or even a... More 

Carmarthenshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 19, 2014

Hardly any car parking available, and this place is only really accessible by car. The rooms are off corridors which access directly the main bar/entrance area so quite a bit of noise in the evenings. On the plus side the breakfast was good. Eating out in the evenings - across the road is a McDonalds but round the back of... More 

Was this review helpful? Yes 1
Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear Mark S, Thank you for taking the time to tell us about your experience at the Mercure Hotel Düsseldorf Ratingen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Travelers are raving about these Ratingen hotels

Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed September 21, 2014

Stayed here for 2 night for christmas market tour. Love the place, the bed was comfortable, friendly staff and good selection of breakfast. Also they have MCD around the area. Worth the money for a 3* hotel.

Was this review helpful? Yes 1
Yorkshire Dales National Park, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 5, 2014

We were going to be on an evening flight into Dusseldorf and hiring a car. Unimpressed by airport hotel prices i looked a bit further out and booked rooms at the Mercure. It was easy to find (with my SatNav), clean, quiet and comfortable - staff were helpful Had asked for 2 non smoking rooms near each other and that... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (6)
Viewed
Dining (3)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Ratingen
0.4 mi away
Mercure Duesseldorf Airport
4.8 mi away
Holiday Inn Dusseldorf Airport Ratingen
3.6 mi away
TRYP Duesseldorf Airport
TRYP Duesseldorf Airport
#6 of 26 in Ratingen
3.5 of 5 stars 150 reviews
Show Prices
Show Prices
Show Prices
4.6 mi away
Relexa Hotel Airport Dusseldorf-Ratingen
3.6 mi away
Relexa Hotel Ratingen City
0.4 mi away
Motel One Dusseldorf-Ratingen
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay