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Mercure Hotel Duesseldorf Ratingen

An der Poent 50, 40885 Ratingen, North Rhine-Westphalia, Germany (Formerly Dorint Hotel Ratingen)
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1 room 1 adult
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Mercure Hotel Duesseldorf Ratingen
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194 Reviews from our TripAdvisor Community

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Oss, The Netherlands
Level Contributor
88 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed December 24, 2015

Hotel: The hotel has a good location next to the highway and close to the airport. It looks nice and has free parking next to it. The free wifi is also good. Price: Low price for what you get if you look around a bit. It feels like avarage until you check the prices close to the airport. Room: The... More 

Helpful?
Thank Niels W
Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear Niels, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Ratingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Istanbul, Turkey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 17, 2015

Nice room, friendly people. Breakfast way to expensive by bad service. During breakfast time just 2 friendly ladies running around but couldn't handle all tables. Ending up in tables packed with dishes etc. Good location, easy to find.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Serge V
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 23, 2015

Clean hotel, just as we expected. No unpleasant surprises. Perfect hotel for a visit to Movie Park WB. There is a McDonald's across the street. Free parking. Good Wifi. We went there with the family. There's plenty of space for the kids to run around.

Helpful?
Thank Vladimir H
Hinterbruhl, Austria
Level Contributor
344 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
3 of 5 stars Reviewed September 15, 2015

We stayed here overnight before an early flight to Vienna. The room was ok - Tv did not work though (reported to staff) and the heating was a little temperamental. We had dinner before arriving so just had a nightcap before turning in. It seemed as if half the flies in North Rhine Westphalia were in the bar too -... More 

Helpful?
Thank Sissy55
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 25, 2015 via mobile

The hotel by itself is fantastic. Very good rooms. Very good restaurant and breakfast. Has in room free WiFi. Very comfortable. However the hotel location is bad. But then again that's how the locality is and one takes an informed decision.

Helpful?
Thank Santanu D
Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear Santanu, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Ratingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed July 24, 2015

Unfortunately a mistake in booking meant that two colleagues and myself ended up in 3 different hotels all vaguely called Mercure Dusseldorf. I got the short straw and ended in a place that was a 90 Euro taxi ride from the airport. The hotel itself was fine just miles way from where i intended to be! Actually the late night... More 

Helpful?
Thank Sdbsjb
Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear Sdbsjb, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Ratingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Gold Coast, Queensland, Australia
Level Contributor
148 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed June 7, 2015

The rooms are clean and comfortable but could do with a bit of modernising, the hotel is a bit out of the way but close to the airport so good for 1 night. The restaurant is quiet good but the service was a bit slow. The reception staff were very friendly and helpful.

Helpful?
Thank Sue M
Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear Sue We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Ratingen. It is always a pleasure to receive positive feedback although we did not meet all your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

New York City, New York
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 23, 2015

This hotel is one of the best Mercure hotels I visited. The staff is very helpful and friendly, the room had everything it needed. The free internet connection however was too slow. The 2 course restaurant offer was surely worth the money.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Geert V
Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear Geert V, We very much appreciate your comments regarding your stay at the Mercure Hotel Düsseldorf Ratingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Manchester, United Kingdom
Level Contributor
103 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed April 20, 2015

We arrived late due to our inept airline. The hotel was quite remote from Dusseldorf airport, but as I was familiar with the area, so fairly easy to find. On arrival we received a warm welcome. The room was clean, comfortable and spacious. Apart from the hotel, the nearest food was a McDonalds. I didn't eat in the restaurant due... More 

Helpful?
Thank William W
Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear William W, We very much appreciate your comments regarding your stay at the Mercure Duesseldorf Ratingen. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,... More 

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