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All 18 Luneburg hotels

Hotel Altes Kaufhaus

4.0 of 5 Hotel   |   Kaufhausstrasse 5, 21335 Luneburg, Lower Saxony, Germany
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Hotel Altes Kaufhaus
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Ranked #1 of 18 hotels in Luneburg
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 weeks ago
James M Peterborough, United Kingdom
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88 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Peterborough, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I have sometimes been booked into the Altes Kaufhaus for my business stay and can honestly say that the staff and restaurant and intimacy of this hotel have always been excellent. I have yet to try the spa.

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Paris, France
Top Contributor
57 reviews 57 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 21, 2014

The hotel is greatly located, in the heart of the city, on the river. You can have a drink in the neighborhood and some restaurants are close to the hotel. The room was very normal, nothing fancy and the bathroom isn't that good. We were there in summer and without AC, it was hot. Good hotel for businessmen but not... More

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Copenhagen, Denmark
12 reviews 12 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed January 6, 2014

We have stayed in Hotel Altes Kaufhaus for four nights, during New Year 2014 celebration. The hotel has idyllic location on the river bank, close to the town center in the beautiful Luneburg. The hotel is new, kept in clean and functional design, although it was rebuild with respect to original “stock house” architecture. All of the personell, from the... More

Was this review helpful? Yes 1
Top Contributor
50 reviews 50 reviews
40 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed January 3, 2014

This is our worst experience for a long time. It began already at the reception. No other guests around. Two women behind the desk. But obviously we had become unvisible at the entrence. One was on the computer, the other one playing with her phone. After some wait we got our key, but not even a welcome. The room, a... More

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Rye, United Kingdom
1 review
5 of 5 stars Reviewed October 15, 2013

This hotel was selected because it was situated in the centre of the old city. On arrival we were greeted by friendly and helpful staff. The room was well appointed with a good view over the river and old town. It was an easy walk to shops, restaurants and the city sights.

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Melbourne, Australia
Top Contributor
141 reviews 141 reviews
141 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed September 28, 2013

We had the good fortune of booking a "French bed" room on the second floor (Room 203) on the which turned out to be the best room in the hotel, directly overlooking the old harbour, bridge and mill. The French bed is a queen sized mattress which is a rare thing to find in Germany (though with the customary two... More

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Lenham, United Kingdom
15 reviews 15 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 17, 2013

Although this hotel is nice, it is not the old hotel in the pictures. The facade at the end has been kept, but otherwise a pretty standard modern hotel. Mainly comfortable, but the aircon didn't work and there was no kettle in the room. I felt it was over-priced for what it is. It is in a good location, but... More

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Rock Hill, SC
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 26, 2013

The Hotel Altes Kaufhaus was a very nice place to stay. Well appointed rooms, by European standards. Clean and bright and recently renovated, my room overlooked the river. Great views. Note thet the some rooms are air conditioned, mine was not, necessitating leaving the windows open. That let it cool air, but also the noise of the folks enjoying the... More

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Korsoer, Denmark
1 review
5 of 5 stars Reviewed May 21, 2013

The question whether you get value for money is always our main criteria for evaluating. The price/performance ratio was very reasonable, staff was friendly, and we had no reasons for any complaints. The restaurant fully deserves its Michelin recommendation - not only was the food delicious and served very nicely, but even our wish about a modification of the menu... More

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19 reviews 19 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 18, 2013 via mobile

Nice clean, well appointed hotel. Friendly staff, great location in the old town of Luneburg. Lovely views of the river. Parking is 50 metres away. Restaurant is nice, good staff. Food is OK. Steak Poivre is served with " frozen chips" a la Mc Donald's style. Not what I expected!!! Need to improve your food and menu choice I would... More

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Additional Information about Hotel Altes Kaufhaus

Address: Kaufhausstrasse 5, 21335 Luneburg, Lower Saxony, Germany
Location: Germany > Lower Saxony > Luneburg
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 18 hotels in Luneburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Altes Kaufhaus 4*
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