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All 11 Neu-Isenburg hotels

Mercure Hotel Frankfurt Airport Neu-Isenburg

4.0 of 5 Hotel   |   Frankfurter Strasse 190, 63263 Neu-Isenburg, Hesse, Germany
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Mercure Hotel Frankfurt Airport Neu-Isenburg
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67%
Ranked #3 of 11 hotels in Neu-Isenburg
A recent review
3 of 5 stars Reviewed July 16, 2014
Braddockrd Singapore, Singapore
  • Reviews (122)
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122 people have reviewed this hotel

Traveler rating
    13
    67
    35
    6
    1
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • English first
  • French first
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English first
Singapore, Singapore
Top Contributor
214 reviews 214 reviews
105 hotel reviews
242 helpful votes 242 helpful votes
3 of 5 stars Reviewed July 16, 2014

This is located outside of Frankfurt and too far away from the train station. It is just a lame 3 star business hotel. The staff is nice and helpfu. I see no point I'm staying here unless you are on a business trip in the area or if you want to be near the airport, but I think there are... More

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mercure99, Manager at Mercure Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Thank you very much for your stay at the Mercure Hotel Frankfurt Airport Neu-Isenburg and for your comment. Your comment is very important for us and will enable us to improve our quality in the future. Neu-Isenburg is a small city near Frankfurt, with 30.000 inhabitants. We have a nice shopping mall nearby (Isenburg Zentrum) with more than 120 shops... More

Astana, Kazakhstan
Top Contributor
131 reviews 131 reviews
26 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed July 14, 2014

Arrived at the hotel ahead of a 2 week tour of Germany. Fast efficient check-in. Wifi worked right away and the rooms were clean, roomy and well appointed. Trafalgar uses the hotel as a collection point for tourists going on excursions. This creates a large backlog on checking out in the morning, best to settle bills the night before. The... More

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mercure99, Manager at Mercure Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Thank you very much for your stay at the Mercure Hotel Frankfurt Airport Neu-Isenburg and for your comment. We are pleased that you enjoyed your stay here and would be glad to have the opportunity to welcome you again. Kind regards, Your Team from Mercure Hotel Frankfurt Airport Neu-Isenburg / Germany More

Dayton, Ohio
Top Contributor
73 reviews 73 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 5, 2014

We stayed there one night pre and post travel for a Trafalgar trip, and then before and after a trip to Paris. Looks like we will be booking another night before we head home to the States. Overall clean and spacious rooms. We like this chain much better than Ibis. Marlene in reception is so helpful! Breakfast is 19 euros... More

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mercure99, Manager at Mercure Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Thank you very much for your stay at the Mercure Hotel Frankfurt Airport Neu-Isenburg and for your comment. We are pleased that you enjoyed your stay here and would be glad to have the opportunity to welcome you again. Kind regards, Your Team from Mercure Hotel Frankfurt Airport Neu-Isenburg / Germany More

Twyford, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 2, 2014

I think most of the other reviews have captured this well. Comfortable and clean. Scores 2 out of 3 on my hotel basics test - good showers, good electronic sockets but no iron in the room. The rooms are ok but slightly smaller than other chain hotels in the area. The location is also good because there are a number... More

Was this review helpful? Yes 1
mercure99, Manager at Mercure Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Thank you very much for your stay at the Mercure Hotel Frankfurt Airport Neu-Isenburg and for your comment. We are pleased that you enjoyed your stay here and would be glad to have the opportunity to welcome you again. Kind regards, Your Team from Mercure Hotel Frankfurt Airport Neu-Isenburg / Germany More

Paris, France
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 5, 2014 via mobile

Situated very close to our offices, this hotel is efficient, clean, no nonsense, simple . Windows open on the street but it can get a bit noisy in the street. Close to the restaurants in town. Breakfast is simple but reasonable. Small but pleasant bar near the lobby. This a good business hotel. Reserve in advance to be sure to... More

Was this review helpful? Yes
mercure99, Manager at Mercure Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Thank you very much for your stay at the Mercure Hotel Frankfurt Airport Neu-Isenburg and for your comment. We are pleased that you enjoyed your stay here and would be glad to have the opportunity to welcome you again. Kind regards, Your Team from Mercure Hotel Frankfurt Airport Neu-Isenburg / Germany More

Reading, United Kingdom
Top Contributor
61 reviews 61 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 20, 2014 via mobile

Not a great experience. Room was clear, good sized and with all amenities. Breakfast good and bar very lively for week night. However air on blew hot air, drains smelts, outside of hotel was being renovated and something in extraction system moved cigarette smoke round hotel. Really not great.

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mercure99, Manager at Mercure Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Thank you very much for your stay at the Mercure Hotel Frankfurt Airport Neu-Isenburg and for your comment. We are very sorry about the technical issues you experienced in the room and apologize for any inconvenience caused. Your comments are very important for us and will enable us to improve our service in the future. We would be glad to... More

Surrey
Top Contributor
69 reviews 69 reviews
55 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 30, 2014

The hotel is modern, very clean, quiet and everything works. I did not eat an evening meal there but the breakfast had a lot of choice and no delays getting coffee etc. The bar is fine with plenty of choice of beers and wine. Not really any character , just an efficiently functioning hotel. One point to be careful about... More

Was this review helpful? Yes 3
mercure99, Manager at Mercure Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Thank you very much for your stay at the Mercure Hotel Frankfurt Airport Neu-Isenburg and for your comment. We are pleased that you enjoyed your stay here. Your comments are very important for us and will help us to enhance our service in the future. Your precision is important that we have several hotels in the area with "airport" in... More

Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 16, 2014 via mobile

I stayed at this Mercure while visiting DuPont in Neu Isenburg. I had a very pleasant stay. The accommodations were clean and comfortable. The staff was helpful and pleasant. The food was good. I'd highly recommend this hotel. It was a short taxi ride from the airport too.

Was this review helpful? Yes 1
mercure99, Manager at Mercure Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Thank you very much for your stay at the Mercure Hotel Frankfurt Airport Neu-Isenburg and for your comment. We are pleased that you enjoyed your stay here. Your comments are very important for us and will help us to enhance our service in the future. We would be glad to have the opportunity to welcome you again. Kind regards, Your... More

Germany
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 23, 2013

...then your stay at the Mercure hotel might be helpful not to get frustrated too much. Clean and rather minimalistly styled rooms, very tasty breakfast and helpful staff - all together helpful to 'survive' in this unattractive place on earth. But you might have a reason to go there...

Was this review helpful? Yes 1
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Additional Information about Mercure Hotel Frankfurt Airport Neu-Isenburg

Address: Frankfurter Strasse 190, 63263 Neu-Isenburg, Hesse, Germany
Location: Germany > Hesse > Neu-Isenburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel Frankfurt Airport Neu-Isenburg 4*
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Also Known As:
Mercure Neu Isenburg

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The modern 4 star Mercure Hotel Frankfurt Airport Neu Isenburg is close to Frankfurt am Main and only 9 km from the exhibition centre and Frankfurt Airport. Offering 143 well appointed rooms, the hotel benefits from excellent transport connections and direct access to the A3, A5 and A661. Enjoy regional and international cuisine in our Olive Tree restaurant and Mainhatten bar or out on the terrace. The hotel also features five conference rooms and a smoking room. ... more   less 
Number of rooms
143

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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