We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Frankfurt Airport - Neu-Isenburg

Hotel website
Hotel deals
Wernher-von-Braun Strasse 12, 63263 Neu-Isenburg, Hesse, Germany
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Frankfurt Airport - Neu-Isenburg
Professional photos View all
Browse nearby
Holiday Inn Frankfurt Airport - Neu-Isenburg
Write a Review

137 reviews from our community

Traveler rating
    18
    74
    31
    12
    2
See reviews for
5
25
19
78
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (137)
  • Mar-May only
    (27)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (35)
All months
Nottingham, United Kingdom
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

dont be put of by the outside. The hotel is standard Holiday Inn, but the staff and food are not. Stayed 2 nights as part of a large team attending a training session at the hotel. On arrival booked in with good reception, Lift a bit slow but got to room on 3rd floor which was agood size and very... More 

Was this review helpful? Yes
HI-Neu-Isenburg, Director of Sales at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear Phil P. Thank you very much for sharing your opinion about your stay in the Holiday Inn Frankfurt Airport Neu-Isenburg on Tripadvisor. I’m very glad to read your compliments regarding our good reception, the spacious and clean hotel rooms as well as your comments about the dinner in our restaurants and our breakfast. It will be an honor for... More 

Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel has good accommodations, but the Internet connection fails miserably. Being a constant guest here because of my work, I noticed, since JAN/15, that internet connection goes on and off all day long. Sold as "hi speed connection" it is but a poor imitation of what it could be. Frustrating, to say the least. The staff has been informed... More 

Was this review helpful? Yes 2
HI-Neu-Isenburg, Director of Sales at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear Rich P, Thank you very much for your feedback regarding your stay at our Holiday Inn Frankfurt Airport Neu-Isenburg. First of all we want to thank you for being a constant and loyal guest in our hotel, which is very much appreciated. We are very sorry about your bad internet experience. We are aware of the problem and I... More 

Hamburg, Germany
Top Contributor
55 reviews 55 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stay a lot at this hotel. I have read some of the reviews criticism that it is called an "Airport" hotel. Indeed it is not far from the airport and there is a shuttle which can take you to or from there at certain times. I have always found the staff to be friendly. At check in there is... More 

Was this review helpful? Yes
HI-Neu-Isenburg, Guest Relations Manager at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear Brian, Thank you very much for your nice review. We are very happy if we do the right thing for our guests and if we get a positive feedback. It's always a challenge to provide all guests completely satisfied, but with detailed reviews we have more opportunities to achieve that. We know about the situation with the internet connection... More 

Hamburg, Germany
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 17, 2015

The hotel is in a business park close to the airport (close to airport is a a 10 km ride by car, however beside a short distance it's on highways, so it's reasonably fast. Knowing where the approaches and starts at Frankfurt are going you would assume, that you hear a lot of the inbound and outbound aircrafts, but interestingly... More 

Was this review helpful? Yes
HI-Neu-Isenburg, Director of Sales at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear c0t0d0s0org, thank you very much for sharing your opinion about your stay at the Holiday Inn Frankfurt Airport which is very much appreciated. I was more than glad to read that you had a pleasant time with us! We do also want to thank you for being a loyal guest and we are looking forward to welcoming you again... More 

Sacramento, California
Top Contributor
55 reviews 55 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 20, 2015

While the hotel is typically European, the room was large and modern and well kept. You will need to catch a cab to get anywhere because of the hotel's location but the trip into Frankfurt and one last Schnitzel was worth the expense. They have a great little area to sit and visit for frequent travelers and the restaurants in... More 

Was this review helpful? Yes
HI-Neu-Isenburg, Director of Sales at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear johnwP9095WU, Thank you very much for your feedback regarding your stay at the Holiday Inn Frankfurt Airport which is very much appreciated. I was more than glad to read that you had a pleasant time with us and it will be an honor for me to share the compliments within the whole team – especially the ones regarding our... More 

Macclesfield, Cheshire
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 8, 2014

We drove here from the airport for a 1 night stay before driving to Rothenburg the next day. It wasn't too easy to find (We actually ended up at the other Holiday Inn at first!) But the drive was only 15 mins. To the people complaining saying it's not an airport hotel, it's a good idea to look up a... More 

Was this review helpful? Yes
HI-Neu-Isenburg, Director of Sales at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear Samcheese, Thank you very much for your feedback regarding your stay at the Holiday Inn Frankfurt Airport which is very much appreciated. I’m very glad to read your compliments regarding our pleasant staff and the great beakfast in the morning. I will forward your comments to our whole team and I’m sure they all will be happy about your... More 

Toronto, Canada
Top Contributor
231 reviews 231 reviews
62 hotel reviews
145 helpful votes 145 helpful votes
3 of 5 stars Reviewed November 14, 2014

Calling this an airport hotel is a far stretch but i am leaning more towards fraudulent. Hotel is nowhere close to the airport. With this reasoning any hotel can be a airport hotel. Very hard to find the hotel driveway as it is hidden. Limited amount of free outdoor parking and if that fails you can pay 12 Euros to... More 

Was this review helpful? Yes
HI-Neu-Isenburg, Director of Sales at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear Toishome, Thank you very much for taking the time to write about your stay here on Tripadvisor. We are always glad to receive the feedback from our guests, even if it’s not always positive. I’m very sorry for the misunderstanding regarding the “airport” in our hotel name. We are officially declared as an “airport hotel”, that means that we... More 

Northamptonshire
Top Contributor
52 reviews 52 reviews
40 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed November 7, 2014

OK location for an overnight stay en-route to Prague but very expensive for what you get. The room and hotel was clean, the bed was comfortable with clean bedding and we all slept well. However, it's obvious the hotel management / holiday inn brand have cut back on outlay for anything other than the essentials. Wifi is also chargeable which... More 

Was this review helpful? Yes 1
HI-Neu-Isenburg, Director of Sales at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear Jessicabunny, Thank you very much for sharing your opinion about your stay at our Holiday Inn Frankfurt Airport on Tripadvisor, which has been gratefully received. Your time and your opinion are very much appreciated. I’m very sorry to read that your experience did not meet your expectations and that you couldn’t enjoy your stay with us. I have well... More 

Amman, Jordan
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed November 4, 2014

This should not be branded as holiday inn This is more like budget hotel The room furniture is very poor No complimentary water The toilet supplies are very poor The towels are very poor quality The breakfast was good The location is misleading for people outside the country There is a nice surrounding tree area for a nice walk The... More 

Was this review helpful? Yes
HI-Neu-Isenburg, Director of Sales at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear Asem Y, First of all we want to thank you for your detailed feedback regarding your stay at our Holiday Inn Frankfurt Airport Neu-Isenburg. It’s always very much appreciated and it helps us to improve our service. I’m very sorry to read that your experience did not meet your expectations and that you couldn’t enjoy your stay with us.... More 

Johannesburg, South Africa
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 14, 2014

When you search for a hotel at an airport you expect it to be at the airport . When it has "airport" in its title you expect it to be at the airport and not 11 km or a €30 taxi fare away from the airport. For this reason I would not recommend this hotel to travelers coming in late... More 

Was this review helpful? Yes 1
HI-Neu-Isenburg, Director of Sales at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear Alan M, Thank you very much for sharing your opinion about your stay at Villa Kennedy on Tripadvisor, which has been gratefully received. Your time and your opinion are very much appreciated. I’m very sorry for the misunderstanding regarding the “airport” in our hotel name and the distance to the airport you have not been expected. I can absolutely... More 

Questions? Get answers from hotel staff and past guests. Ask a question

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (52)
Viewed
Room/suite (17)
Viewed
Dining (1)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (1)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Hotel & grounds (6)
Viewed
Dining (3)
Viewed
Room/suite (8)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Holiday Inn Frankfurt Airport - Neu-Isenburg

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question