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All 11 Neu-Isenburg hotels

Holiday Inn Frankfurt Airport - Neu-Isenburg

4.0 of 5 Hotel   |   Wernher-von-Braun Strasse 12, 63263 Neu-Isenburg, Hesse, Germany
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Holiday Inn Frankfurt Airport - Neu-Isenburg
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Ranked #2 of 11 Hotels in Neu-Isenburg
A recent review
3 of 5 stars reviewed 1 week ago
Alan M Johannesburg, South Africa
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123 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

When you search for a hotel at an airport you expect it to be at the airport . When it has "airport" in its title you expect it to be at the airport and not 11 km or a €30 taxi fare away from the airport. For this reason I would not recommend this hotel to travelers coming in late... More

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HI-Neu-Isenburg, Director of Sales at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear Alan M, Thank you very much for sharing your opinion about your stay at Villa Kennedy on Tripadvisor, which has been gratefully received. Your time and your opinion are very much appreciated. I’m very sorry for the misunderstanding regarding the “airport” in our hotel name and the distance to the airport you have not been expected. I can absolutely... More

Albany New York
Top Contributor
57 reviews 57 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel the night before an international flight. It is in an isolated location but offers an fairly reasonable shuttle to the airport. We did have the odd experience of the shuttle driver stopping to drop his shirts off at the laundry, but he still got us to the airport at the time we needed to be... More

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HI-Neu-Isenburg, Director of Sales at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear reviewer86, Thank you very much for your feedback regarding your stay at the Holiday Inn Frankfurt Airport which is very much appreciated. I’m very glad to read your compliments regarding our friendly and helpful staff, the comfortable and quit rooms and our restaurant. I will forward your comments to our whole team and I’m sure they all will be... More

Hythe, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had one night at this hotel while travelling to croatia it was a pleasent stay , we had an evening meal which was good , and breakfast which was very varied and tasty, the rooms are quiet and clean

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HI-Neu-Isenburg, Director of Sales at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear mary c, Thank you very much for your feedback regarding your stay at the Holiday Inn Frankfurt Airport which is very much appreciated. I was more than glad to read that you had a pleasant time with us and it will be an honor for me to share the compliments within the whole team. I wish you all the... More

Ann Arbor, Michigan
Top Contributor
54 reviews 54 reviews
51 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Location Not far from the Autobahn in Neu Isenburg. To call this an 'airport hotel' is a bit of a stretch especially when it is 10 kms from the airport. In an industrial area with nothing interesting within walking distance. Reservation process My reservation was bit of a mess. I had booked the room for my wife and I. We... More

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HI-Neu-Isenburg, Director of Sales at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear kumarcheryl, First of all we want to thank you for your very detailed feedback. It’s always very much appreciated and it helps us to improve our service. We really regret your experience with the whole booking process and the check in. Usually it’s no problem to decide throughout the booking process, if you want to book your hotel room... More

Calgary
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 3, 2014

We stayed at this hotel for 2 nights. It is a few block walk to the city center of Neu Isenburg And a two block walk to grab a bus that will take you to the train into Frankfurt. Frankfurter by train is only 15 minutes. If you book this hotel online there is no cancellation. We had to change... More

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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 21, 2014

Lufthansa put us here for one night, after we missed our plane due to the first plane being several hours late. We were very surprised of how nice the hotel is. Desk people very nice, rooms are great. Not much to do in the area, but I nice forest with trails to walk or exercise is next door. Dinner was... More

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HI-Neu-Isenburg, Director of Sales at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear MartaSPhilippe, Thank you very much for your evaluation here on Trip Advisor, which has been gratefully received. I was more than glad to read that you had a pleasant time with us and it will be an honor for me to share the compliments within the whole team. I have as well noticed your complaint regarding our Wi-Fi. At... More

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 28, 2014

A very disappointing stay in this hotel it was. We only spent one night, and it was enough. Prior to this hotel were in four other hotels, three in Germany and one in the Czech Republic. Each provided free Wi-Fi and two had a free airport shuttle. Not here. They charge for the Internet and six Euros per person to... More

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HI-Neu-Isenburg, Director of Sales at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear Paul, Thank you very much for sharing your opinion about your stay in the Holiday Inn Frankfurt Airport on Tripadvisor. I’m sorry to see that you did not enjoy your stay with us. It’s important for us to make our guests feel “home” during their stay at our hotel, this is why we have had a full renovation of... More

Luxembourg City, Luxembourg
Top Contributor
96 reviews 96 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed June 12, 2014 via mobile

Stayed for one night and was made to feel very welcome from the moment I approached reception to checking. I love the bell system outside where you can call for a waiter. Rooms comfortable. At least 15 minutes drive to the airport just in case you preferred something closer.

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Brunswick, Georgia
Top Contributor
76 reviews 76 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed June 8, 2014

I stayed at this hotel before departing on a flight from Frankfurt. It is conveniently located to the airport and run a shuttle to it. I dropped off my rental car at the airport and caught the hotel shuttle from Baggage Claim. I am not sure if the Shuttle was supposed to be complementary but I was not asked for... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear svargasi, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future. Sincerely, Ben J Case Manager IHGCare More

Tel Aviv
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 5, 2014

A not very interesting hotel overall. Was here for a trade show in Frankfurt. Hotel had a shuttle to the trade show and back which was very helpful. There was no upgrade for IHG Platinum which was a shame. Room was a nice size and pretty comfortable, no safe in the room. Cleaning was so so. Bathroom small and basic... More

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HI-Neu-Isenburg, Front Office Manager at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear iaru, Thank you very much for your review and your past stay with us. We are happy to hear that you did like the room we provided, since we could not offer a free upgrade during your stay. It is always important to hear from our most loyal members about their experience. Of course as a Platinum member you... More

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Additional Information about Holiday Inn Frankfurt Airport - Neu-Isenburg

Address: Wernher-von-Braun Strasse 12, 63263 Neu-Isenburg, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Neu-Isenburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Frankfurt Airport - Neu-Isenburg 4*
Number of rooms: 164
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Also Known As:
Holiday Inn Frankfurt Airport - Neu-Isenburg Hotel Neu-Isenburg
Holiday Inn Neu Isenburg
Neu-Isenburg Holiday Inn

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