External adequacies are not matched internally. On arrival there was no one in the hotel to meet and greet. After 15 mins someone turned up. Although pre-booked, the room was not ready despite arriving after 15:00 hrs that day. Once finally allocated the room was found to be dirty (bathhroom in particular toilet not cleaned). After requesting the bathroom be cleaned we were told from the owner/manager " I cannot be bothered, leave if you like".
Do not be fooled by co-operative initial phone calls and bookings!!!!!!!!!!!!!!
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