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Gasthaus Sonnenmatte

Spriegelsbach 5-8, 79822 Titisee-Neustadt, Baden-Wurttemberg, Germany
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Gasthaus Sonnenmatte
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66 reviews from our community

Traveler rating
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    21
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    26
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17
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3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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London, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 28, 2014

When we got to the hotel it looked nice on the outside although slightly run-down. After opening the door the smell of cigarettes and dust immediately hit me. The room was dirty, full of bugs, insects and what I think were animal droppings. Our room was right on the bottom floor and after dragging our luggage down narrow, slippery steps... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed September 3, 2014

From seeing the reviews before actually going to this hotel, I was concerned about how clean it was going to be which I have to say it was a lot better than expected. There was the odd moth/fly but nothing as bad as some people had stated it was. The beds were clean (and comfortable) and so were the sheets,... More 

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 26, 2014

From the reviews and price we had low expectations and that's just as well. Not bad for a cheap one night stay. Breakfast was adequate but boring. Free wifi works well in breakfast room but not in bedrooms. A tired hotel which needs a bit of a refurb. New towels would be nice too

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Torremolinos, Spain
2 reviews
5 of 5 stars Reviewed August 15, 2014

This is such a nice hotel for school trips. Yes, it's not got the perfection of an ikea showroom but it has the character of a real Black Forest house and is so convenient for visits in the beautiful surroundings. The views are stunning and the owners are so friendly that we go back year after year - even the... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 25, 2014

As a coach driver I stay in lots of different places all over Europe and I must say this is one of the best places I've stayed and the staff were very friendly and kind I will be staying here away from work. It's a must to come here.

Was this review helpful? Yes 1
Germany
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 28, 2014

We needed a room for a night for our family of four and found this hotel in the internet. As the whole Blackforest area is touristic, room rates were high. We booked this hotel primarily because of the relatively cheaper rates. For 80 euro, we had a room with four beds including breakfast. The hotel is rather run-down. The big... More 

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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 6, 2014

We came here in May on a school trip, and the school were promised it would be refurbished 2 weeks before we arrived. However- the rooms we stayed in were supposed to have 4 beds there were 2 single beds for 4 girls, so we requested 2 more- which were camp beds. There was a cracked toilet seat, the shower... More 

Was this review helpful? Yes 4
Hans B, Manager at Gasthaus Sonnenmatte, responded to this review
Google Translation

hallo und guten morgen Es freut mich immer wieder wenn unsere Gäste uns bei der Verbesserung unseres Hauses weiterhelfen Danke... More 

New York City, New York
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed December 31, 2013

We booked this hotel at the last minute when there wasn't much available, and it was fine. But even though the price was reasonable, it could really do with some better upkeep! Overall it was somewhat run down, and the staff were almost non-existent (and not very helpful when we did find them). Location was inconvenient, and the restaurant didn't... More 

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Hans B, Manager at Gasthaus Sonnenmatte, responded to this review
Google Translation

Schade Vielleicht ein anderes mal doch noch kann mir diesen Eindruck nicht erklären war gut aber doch nicht oder doch... More 

Peterborough, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 30, 2013

I stayed here recently, when i got there i was given room 8,there was dead bugs everywhere, the door was broken and the windows rattled in the wind. we were allowed to use the pool, which was filled with algae. On the brighter side, the food was alright, not a huge selection but some of the food wasnt cooked well.... More 

Was this review helpful? Yes 3
Hans B, Manager at Gasthaus Sonnenmatte, responded to this review
Google Translation

Schwer nachvollziehbar Das Essen war gut aber doch nicht ?? Wenn etwas nicht in Ordnung war warum dann nicht zurückgeben... More 

Seasider in Scunthorpe
Senior Contributor
48 reviews 48 reviews
36 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed September 20, 2013

My wife & I booked a room here on a motorbiking tour with a small group of friends (also bikers), thinking it would be srecluded & private, We were shown our rooms &, within 1 minute, decided to leave! I would never consider this place again. It's a disgrace to the area. We left & easily found a wonderful hotel... More 

Was this review helpful? Yes 10
Hans B, Manager at Gasthaus Sonnenmatte, responded to this review
Google Translation

Schade sie Waren gar nicht hier geblieben und dann diese Bewertung Schade und tut uns leid Grüße More 

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