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Castaways Resort

Certificate of Excellence
685 Karioitahi Road | Karioitahi Beach, Waiuku, New Zealand
Hotel amenities
1 room 1 adult
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Castaways Resort
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122 Reviews from our TripAdvisor Community

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Auckland, New Zealand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Clamping package was perfect we stayed at the toi toi tent. If you can select your site this would be pick of the three locations. Food was great couldn't get through it all Very comfortable bed. Outdoor bath was the hi-light with such fantastic views and privacy.

Helpful?
Thank 540damon
Drury, NZ
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I wasn't into camping - but I am now. We couldn't eat all the food they had there for us - and what we did eat was first class. The bed was comfortable, the outside bath is superb and even the hammock did the trick. We loved it - right down to the golf buggy ride. Next we want to... More 

Helpful?
1 Thank SandyMichaelDrury_NZ
Rotorua, New Zealand
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here on the "anniversary package" and got upgraded from a studio to a two bedroom villa. The villa was very nice and the view from the balcony and lounge was spectacular. It's in a very isolated spot with a fantastic view of the ocean, and each unit is situated so it's independent of the other units. We had... More 

Helpful?
Thank paw0308
Kylie H, Director of Sales at Castaways Resort, responded to this review

Hello there! Thank you so much for your fantastic review. You are right, the views at Castaways Resort are simply stunning and we feel very fortunate to be able to showcase such a special part of New Zealand to our customers. I hope we have the pleasure of being of service to you again sometime in the future. Warm, regards, More 

Olympia, WA
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We arrived in NZ from Hawaii and wanted to find a place not too far from the Auckland airport to relax and shake off the jet lag. Castaways was the right spot to rebalance. We had a lovely, comfortable studio overlooking the water. We walked the beach, had massages at the spa and some great meals at Agave. Roddy was... More 

Helpful?
Thank Mark K
Kylie H, Director of Sales at Castaways Resort, responded to this review

Hello Mark. Thanks so much for your great review - we really appreciate your feedback! Our location is the perfect stopover to relax and recharge, so I'm glad you fully enjoyed your stay with us and took advantage of the wonderful treatments available at our Bersantai Day Spa. I am travelling to Hawaii later this year, so I look forward... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My partner and I booked a number of months ago to do the two night Glam camping option over anniversary weekend. The service we received right through the booking process was fantastic, thanks for making the changes! We loved our first night on the cliff overlooking a stunning Tasman Sea. It was magic to have a bath under the stars.... More 

Helpful?
Thank FreeJen
Kylie H, Director of Sales at Castaways Resort, responded to this review

Hi FreeJen. Thanks for your great review. A two night escape is just what so many of us need and you're right, the outdoor baths at our Glam Camps are just heaven! Thanks for choosing Castaways Resort for your getaway and we hope to have the pleasure of being of service to you again in the future. Warm regards, More 

South Mission Beach, Queensland, Australia
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We booked a package for xmas eve/xmas morning which included dinner and breakfast. We booked a month ahead. When we arrived we were informed the restaurant was closed xmas day. We were astonished that we were only being told on check in. This was a special treat as we had nothing on until later xmas day so we're excited to... More 

Helpful?
Thank Sonia B
Kylie H, Director of Sales at Castaways Resort, responded to this review

Hi Sonia. Thanks for your review. Great to hear that you had an enjoyable dinner at our Agave Restaurant and enjoyed our fab location. Our restaurant is closed on Christmas Day as this is the one day we allow all of our staff to spend special time with their families. All guests booked in on Christmas Eve are advised of... More 

Christchurch
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have been living in Auckland for 5 years and had never even heard of this place, we were looking for somewhere for a night to getaway, with a spa, and this was everything we were looking for and more. Website could be a little better but staff were really friendly with the booking and the accommodation, high up on... More 

Helpful?
Thank wellsynz
Kylie H, Director of Sales at Castaways Resort, responded to this review

Hello Wellsynz. Thanks for your fantastic review! Yes we are still a little hidden gem that is being discovered and we're loving sharing our wonderful resort with so many new customers like yourselves. Love it that you enjoyed so many of our facilities - we have so much on offer and are the perfect spot for an indulgent getaway. We... More 

Pukekohe, New Zealand
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

We've stayed at Castaways on multiple occasions and as usual the rugged Westcoast delivered. It was raining and blowing hard and it was beautiful. The chalet was fine, having been there often, I'd have to say they're showing some wear but this in no way affected our stay. It's not a cheap stay and we make sure it's a special... More 

Helpful?
Thank Shadjet
Kylie H, Director of Sales at Castaways Resort, responded to this review

Hello Shadjet and thank you for your review. Those stormy scenes are amazing - we love them too, especially when you're able to watch the scene unfold from such a fabulous spot as one of our elevated chalet decks. We have installed heat pump/air conditioning in all of the chalets now too which provides additional comfort for guests. We look... More 

Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 31, 2015

I grew up in the area but have lived overseas for an extended period and had not returned for many years. I thought I'd try staying locally rather than driving down from Auckland on my most recent trip and ended up here primarily for reasons of nostalgia as the complex overlooks the beach on which I learned to surf. I... More 

Helpful?
Thank Dyscr
Kylie H, Director of Sales at Castaways Resort, responded to this review

Hello Leigh and thank you for your review. Fantastic that you picked our little slice of paradise to enjoy - I'm sure it would have been wonderful to reconnect with the rugged west coast and enjoy the striking scenery. We receive fabulous feedback on our Glam Camping experiences, so I would highly recommend this for a future stay. I hope... More 

Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 28, 2015

We stayed just a day and we were handed a disgusting experience. The attitude of one of the male receptionist - was absolutely in-hospitable. Requested for help to remove the cloth from the washing machine, the receptionist arrived late and started complaining. A 10-15 minutes delay from their side was completely turned on us and started abusing. You don't expect... More 

Helpful?
1 Thank hebballi_p
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