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Mercure Hotel Wings Frankfurt Airport

Anton-Flettner-Strasse 8, 65479 Raunheim, Hesse, Germany
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Mercure Hotel Wings Frankfurt Airport
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299 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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  • Dutch first
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Helsinki, Finland
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

The room was spacious, clean and good air-conditioning.However the room was old and need soon some renovation. It is rather far away from the airport, but there is free shuttle bus service. Staff was very friendly. Please note that the last shuttle leaves 10pm from the airport and taxi to the hotel cost app. 35 euro at that time.

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Oklahoma
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Mercure Wings is a member of the Accor hotel chain, with whom we usually have enjoyable stays. However, our experience with this hotel made our first stay our last. We arrived on an evening flight on Lufthansa, connecting to a flight the next morning. After picking up our luggage, we called the hotel for the free shuttle service, and were... More 

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Travelers are raving about these Raunheim hotels

Maryland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Convenient if you have a car to get to the airport. Rooms quit tired looking but bathrooms were clean and functional. Bed linen seemed in good shape as well. Service felt quite impersonal, more than usual for an airport hotel. Plenty of parking but also plenty of demand for it. Popular with tour groups so be ready for the busses.... More 

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Columbus, Ohio
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Clean hotel, nice rooms, free fast wifi, friendly staff. HOWEVER, what neither the website nor the staff mentions are that there are TWO "Mercure" hotels near the Frankfurt airport. I called this place in advance to arrange everything since we had to catch our flight back to the States. They confirmed that they have a a shuttle from the airport,... More 

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1 review
2 of 5 stars Reviewed 3 weeks ago

no service, reserved parking place not available, room clean but old and television not functioning. despite reserved breakfast we had to explain twice we had booked the breakfast which is annoying. they won't see me again

Review collected in partnership with Mercure Hotels

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Andreas K, Public Relations Manager at Mercure Hotel Wings Frankfurt Airport, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Hotel Wings Frankfurt Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Kuala Lumpur, Malaysia
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There was free parking available. The wifi was free as well, staff were helpful. The room was spacious so it was the right choice to stay there as it was our last night before flying back home the next morning there fore it helped in terms of getting ready and packing. The room was clean and our stay was alright.

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Andreas K, Guest Relations Manager at Mercure Hotel Wings Frankfurt Airport, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Hotel Wings Frankfurt Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Sao Paulo, SP
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is the worse Hotel I ever been. The staff doesn´t found the pre-paid reservation took to much time to admit me on the Hotel. The Shuttle service is awful!!! Take much more than hour between buses. The room is awful, the service is awful, there´s nothing near the hotel. I hated!

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Andreas K, Guest Relations Manager at Mercure Hotel Wings Frankfurt Airport, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Hotel Wings Frankfurt Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Lahnstein
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 11, 2015

- Minus - Bus Shuttle Service We booked a room at Mercure Hotel in Raunheim for the night before our trip to decrease ‘Trip Stress’. Bus schedule states that the Hotel Shuttle bus leaves at 06:30 weekdays. However bus did not leave until 06:40 on Thursday, 7 May 2015. It took over 30 minutes to drive 15 minutes to Frankfurt... More 

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Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 26, 2015

We stayed at this hotel because we were trying to get something close to the airport for our final night. It took us over a half hour by cab to get to this hotel and there was absolutely nothing else in the area (no restaurants, cafes, etc.). The best thing I can say about this hotel is that they did... More 

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