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Mercure Hotel Wings Frankfurt Airport

Anton-Flettner-Strasse 8, 65479 Raunheim, Hesse, Germany
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1 room 1 guest
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Mercure Hotel Wings Frankfurt Airport
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304 Reviews from our TripAdvisor Community

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Traveler rating
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    116
    94
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Korean first
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    (304)
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    (74)
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    (83)
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    (83)
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    (64)
All months
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I spent my vacation with my family in Palma de Mallorca and came over to Frankfurt for last minute shopping before the summer is over. Wings hotel is very convinient in terms of location and logistics. A hotel Bus goes to and from the airport almost every hour, which means you can connect with the train to anywhere. There is... More 

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Lohmar, Germany
Level Contributor
44 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was just about OK for everything. It was clean, the place was clean and the price was OK One thing that stood out was the friendliness of the staff who were always helpful with a smile. Breakfast was fine. I agree with some comments that the rooms are very basic One thing I find a little exagerated is... More 

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Istanbul, Turkey
Level Contributor
2 reviews
1 of 5 stars Reviewed 2 weeks ago

One of the worst and old generation hotel room I ever saw and stayed. Never again. Reasonable breakfast, old elevator. Sometimes not working elevator. Far away to city centre. Nice working airport shuttle. Polite workers. 55 € taxi fare to the city centre

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Travelers are raving about these Raunheim hotels

Helsinki, Finland
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was spacious, clean and good air-conditioning.However the room was old and need soon some renovation. It is rather far away from the airport, but there is free shuttle bus service. Staff was very friendly. Please note that the last shuttle leaves 10pm from the airport and taxi to the hotel cost app. 35 euro at that time.

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Andreas K, Rooms Division Manager at Mercure Hotel Wings Frankfurt Airport, responded to this review

Dear MarkoHiski, We very much appreciate your comments regarding your stay at the Mercure Hotel Wings Frankfurt Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Oklahoma
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Mercure Wings is a member of the Accor hotel chain, with whom we usually have enjoyable stays. However, our experience with this hotel made our first stay our last. We arrived on an evening flight on Lufthansa, connecting to a flight the next morning. After picking up our luggage, we called the hotel for the free shuttle service, and were... More 

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Maryland
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Convenient if you have a car to get to the airport. Rooms quit tired looking but bathrooms were clean and functional. Bed linen seemed in good shape as well. Service felt quite impersonal, more than usual for an airport hotel. Plenty of parking but also plenty of demand for it. Popular with tour groups so be ready for the busses.... More 

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Andreas K, Rooms Division Manager at Mercure Hotel Wings Frankfurt Airport, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Hotel Wings Frankfurt Airport. I am sorry that your experience did not meet all your expectations. We offer a free shuttle bus to and from the airport, weekday between 06:30 am until 10 pm and weekend from 06:30 am until 8:00 pm. For your next... More 

Columbus, Ohio
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 17, 2015

Clean hotel, nice rooms, free fast wifi, friendly staff. HOWEVER, what neither the website nor the staff mentions are that there are TWO "Mercure" hotels near the Frankfurt airport. I called this place in advance to arrange everything since we had to catch our flight back to the States. They confirmed that they have a a shuttle from the airport,... More 

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2 reviews
2 of 5 stars Reviewed July 13, 2015

no service, reserved parking place not available, room clean but old and television not functioning. despite reserved breakfast we had to explain twice we had booked the breakfast which is annoying. they won't see me again

Review collected in partnership with Mercure Hotels

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Andreas K, Public Relations Manager at Mercure Hotel Wings Frankfurt Airport, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Hotel Wings Frankfurt Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Kuala Lumpur, Malaysia
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 3, 2015

There was free parking available. The wifi was free as well, staff were helpful. The room was spacious so it was the right choice to stay there as it was our last night before flying back home the next morning there fore it helped in terms of getting ready and packing. The room was clean and our stay was alright.

Was this review helpful? Yes
Andreas K, Guest Relations Manager at Mercure Hotel Wings Frankfurt Airport, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Hotel Wings Frankfurt Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Sao Paulo, SP
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 2, 2015

This is the worse Hotel I ever been. The staff doesn´t found the pre-paid reservation took to much time to admit me on the Hotel. The Shuttle service is awful!!! Take much more than hour between buses. The room is awful, the service is awful, there´s nothing near the hotel. I hated!

Was this review helpful? Yes
Andreas K, Guest Relations Manager at Mercure Hotel Wings Frankfurt Airport, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Hotel Wings Frankfurt Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

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