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Ibis Frankfurt Airport

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Langer Kornweg 9a-11, 65451 Kelsterbach, Hesse, Germany
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Ibis Frankfurt Airport
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Ibis Frankfurt Airport
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715 reviews from our community

Traveler rating
    150
    355
    163
    39
    8
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131
236
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169
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (715)
  • Mar-May only
    (152)
  • Jun-Aug only
    (191)
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    (221)
  • Dec-Feb only
    (151)
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Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed yesterday NEW

Due to unexpected plans, my co-worker and I ended up staying one night in Frankfurt. The airport had a visitor and information desk, where they assisted us with finding a hotel for the night. Due to a "fair" going on, rooms were limited and prices were increased, per the lady at the visitors center at airport. She managed to find... More 

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Portland, Oregon
Top Contributor
92 reviews 92 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived early in the morning from South Asia, and took the free shuttle to the hotel with no hassle. Upon e-mailing ibis, I received both a schedule of the shuttle times and where I should catch the shuttle (Terminal One, A 1). Check in and check out were hassle free, and the room we crashed in for the day was... More 

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Lennik
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My experiences are as following: Positives: + great location versus the Frankfurt Airport + free hotel shuttle + perfect value for money: room size ok, breakfast more then ok for the only 10EUR you pay + free Wi-Fi + free parking nearby (5EUR per day per car when you park your car on the hotel's dedicated parking) + small but... More 

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ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear Tommy D, I very much appreciate your comments regarding your stay at the ibis Frankfurt Airport. It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Jacksonville, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in a single occupancy room in February 2015. Price was Euro 79.- (about US $ 85.-) including all fees/tax and free breakfast. Free WiFi and business center where I was able to use a computer to check-in to my airline electronically and print my boarding passes for free. My single room was of sufficient size (not supersized) which... More 

Was this review helpful? Yes 1
ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear 1Oceanblue, I must say that I am impresses by your review regarding your stay with us at the Ibis Frankfurt Airport. I do appreciate your detailed and positive comments. It will be a pleasure for me to share your feedback with my team. Thank you again and I truly hope to welcome you soon again! Kind regards to North... More 

Hickory Creek, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

I highly recommend this hotel. It is close to the Frankfort Airport and they have a good shuttle to and from the airport. The drive is only minutes away. The food was good and it is in walking distance from a few good restaurants. The rooms are very clean and quite. The WiFi works great. You can take the shuttle... More 

Was this review helpful? Yes 1
ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear Texas_Sage1492, We very much appreciate your review (wow! 5/5) and your comments regarding your stay at the ibis Frankfurt Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Brisbane, Australia
Top Contributor
86 reviews 86 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed January 9, 2015

Staying only 1 night was the best thing about this choice of hotels while I have stayed at many Ibis Hotels I found this one to be the worst The staff were not helpful or friendly The restaurant there only serves snacks and on a Sunday there is no where else close by to get anything to eat The Kitchen... More 

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ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear ELILANG, Thank you for taking the time to tell us about your experience at the ibis Frankfurt Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

London, United Kingdom
Top Contributor
55 reviews 55 reviews
33 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed January 9, 2015

Stayed in this simple, comfortable accommodation on 17th December and 5th January en-route during my flight journeys to Australia and back. Very impressive with the staff members and their handling in the delivery of services in which I found them very easy to get along! Room so warm, clean and comfortable - nothing else I would need to be added... More 

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ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear SmileyDes, thank you very much for the great review concerning your experience with us at the Ibis Frankfurt Airport. We like every feedback - but we love the positive ones..... Unfortunately it is not allowed to provide the shuttle timetable on the Accor Websites. We are trying it since years with the headquarter in Paris. In the meanwhile please... More 

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