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Ibis Frankfurt Airport

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Langer Kornweg 9a-11, 65451 Kelsterbach, Hesse, Germany
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Ibis Frankfurt Airport
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759 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Prague, Czech Republic
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed one night before heading back to the airport next morning. I had a very spacious room with comfortable bed. Everything was clean, staff helpful. Breakfast was good, but the breakfast room is very crowded and noisy in the morning, also takes a while before the staff adds missing food to choose from, so better wake up a bit earlier... More 

Was this review helpful? Yes
Sugar Land, TX USA (near Houston)
Level Contributor
89 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good: Clean hotel Cheap Shuttle service to/from airport with fixed schedule Food menu from bar (they prepped it for taking to room if you wish) Lots of cable channels including a few in English Bad: Got a $60 one night stay off a discount website but front desk said they could not apply Accor loyalty # to it...even though I... More 

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London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Let me first say: Absolutely cheap, decent hotel. We stayed for three nights in a fairly spacious three bed room (booked a double bedroom) which was pretty quiet at night, no traffic, apart from the air con in front of our window on the opposite office block. It was a hot few days and I only wish the AC in... More 

Was this review helpful? Yes 1
Scotch Plains, New Jersey
Level Contributor
143 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We did not need the shuttle and cannot comment on that service but everything was to our liking. It is located very close to the airport so if you need rest, after landing or want to be near the airport when taking off early, this is very close and satisfactory. There was a computer in the lobby for public use... More 

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ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear 1joanne-12, thank you very much for your friendly feedback regarding your stay at the Ibis Frankfurt Airport. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,... More 

Linlithgow, Scotland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Shuttle bus is far too infrequent from such a major airport. I waited 45 minutes at 5pm! Sometimes the frequency is even less (e.g., every 55 minutes later in the day). If I knew the times of the shuttle bus then I could go back into the airport and have something to eat / drink. But there's no information at... More 

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ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear David, Thank you for taking the time to tell about your experience at the ibis Frankfurt Airport. I am sorry that your experience did not meet your expectations. We also would like a better information at the hotel concerning the shuttle stop and schedule. Also the telephones at the airport we are paying for are in a bad condition;... More 

Canada
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The free shuttle bus to and from the airport is great, and makes this an excellent choice when just transiting through Frankfurt. The room was quite small and basic, but all that was needed for one night's sleep. It was also clean and quiet - I liked that there were two doors between the room and the hall. Breakfast was... More 

Was this review helpful? Yes
ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear SeeTheWorld73, we appreciate your comments regarding your stay with us. I am sorry that our breakfast offer did not meet your expectations. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope to welcome you soon again and you may tell us what kind of breakfast... More 

Trinidad
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We wanted an economical solution to overnight before catching an early flight. Stayed with my wife and infant son. Safe Clean and Well Priced. Couldn't ask for anything more. We were lucky with the free airport shuttle but it only comes once an hour so make sure to factor that in.

Was this review helpful? Yes
ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear joerepublic, We very much appreciate your comments regarding your stay at the ibis Frankfurt Airport. It is always a pleasure to receive positive feedback. Our shuttle runs daily from 5am to 11pm after a fixe schedule. In the morning, afternoon and evening times it runs every 35 minutes. We are looking forward to welcome you soon again! Kind regards... More 

Bristol, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on a work trip. Staff at reception were very helpful when I was looking to park my vehicle that was too big for the hotel car park. Very clean and tidy, the room was basic but pleasant. Good value for money. I will use this hotel again when I'm in the area for work in the future.

Was this review helpful? Yes
ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear bigrobbo86, thank you very much for the great review regarding your stay at the Ibis Frankfurt Airport. We very much appreciate your friendly comments and hope that you will be back in the area for work very soon! Kind regards Catherine Sebai General Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Really nice hotel great for airport shuttle service excellent.Very quick to airport and shops very local for drinks and snacks and bits of clothing if required.The rooms are very clean and staff very pleasant really couldn't be more helpful.

Was this review helpful? Yes
ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear Timsfamily, thank you very much for sharing your experience regarding your stay at the Ibis Frankfurt Airport It is always a pleasure to receive positive feedback. We are looking forward to welcome you soon again! Kind regards Catherine Sebai General Manager More 

Hong Kong
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 29, 2015

Perfect for a night in transit. Rooms are quiet and very comfortable - love the Sweet Beds ! Downstairs area is renovated in new Ibis design which is fresh and pleasant. Enjoyed complimentary beverage upon arrival. Staff is friendly and the buffet breakfast selection is wonderful. Perfect for one night. Do check in online, makes everything much easier. Key is... More 

Was this review helpful? Yes
ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear ManoonAntoine, We very much appreciate your comments regarding your 'perfect' stay at the ibis Frankfurt Airport. It is always a pleasure to receive positive feedback. We are glad that you are satisfied with our new offer WELCOME - to check in and out online. Your feedback will serve as an encouragement to all of our staff as we strive... More 

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