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All 7 Kelsterbach hotels

Ibis Frankfurt Airport

2.0 of 5 Hotel   |   Langer Kornweg 9a-11, 65451 Kelsterbach, Hesse, Germany
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Ibis Frankfurt Airport
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Ranked #1 of 7 Hotels in Kelsterbach
A recent review
4 of 5 stars reviewed 4 days ago
Geoff W Australia
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614 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Top Contributor
122 reviews 122 reviews
68 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We did know going in that this was a budget hotel. Rooms very small but clean and quiet. The location is out there and not easy to find, cab had an issue. There is a lidol supermarket nearby for snacks as well as a good Italian restaurant within 15 minutes walking. Staff were ok, bus service to airport right on... More

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ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear quicktraveller91, thank you very much for your feedback following your recent stay with us at Ibis Frankfurt Airport. We are very happy to hear that in general you have enjoyed your stay with us and hope to have the pleasure of welcoming you back in the not too distant future and that you will try our great breakfast! Kind... More

ithaca
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This is certainly not a five star hotel, but it is really wonderful given the price. It appears to be rated a 2 star hotel, but certainly deserves to be 3 stars. It was very clean and the staff were extremely helpful in printing our boarding passes and pointing us towards restaurants in the area. The location is in a... More

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ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear Daves111, We very much appreciate your comments regarding your stay at the ibis Frankfurt Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Due West, South Carolina
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Ibis Frankfurt Airport is a clean, quiet and comfortable hotel. It is not luxurious, but I did not expect that. There is a large grocery story nearby, and several restaurants are within walking distance. My main complaint is that in the early afternoon the shuttle runs from the airport only once an hour, and I hit it so I... More

Was this review helpful? Yes 1
ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear dgrier, We very much appreciate your comments regarding your stay at the ibis Frankfurt Airport. I will share your feedback with my team. It will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. We hardly try to offer the shuttle from and to the airport free of charge... More

Pueblo, Colorado
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We asked for directions to a nearby restaurant, the paper with directions took us to a restaurant that had been torn down and was at least half an hour away in downtown Frankfurt! The next one we tried off of their paper was supposed to be a pizza place and ended up being an upscale Greek restaurant! What a fiasco!... More

Was this review helpful? Yes 1
ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear Sally12748, Thank you for taking the time to valuate the ibis Frankfurt Airport. I am sorry that you had problems with the restaurant recommendations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the... More

McDonough, Georgia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It was sparsely furnished with a very hard bed. It definitely was not for me. I would not book that hotel again. The lobby was not inviting. The staff was not friendly...not unfriendly just not friendly at all.

Was this review helpful? Yes 1
ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear Rtomascik, thank you for taking the time to share your experience on TripAdvisor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns,... More

1 review
1 of 5 stars Reviewed 2 weeks ago

Where do I begin? Our whole stay at this hotel was terrible. When we checked in, our room looked like someone was staying in it. The chair was pulled out, there was a used kleenex on the night stand, and a water bottle tossed on the floor. On top of that, there were numerous strands of hair in the bed... More

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ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear Ms Sarina S, thank you that you also share your experience on Trip Advisor. I was there the day when you complained that the first room we advised to you at arrival was not cleaned up by mistake from the housekeeping. My front desk employee and the housekeeping supervisor went up with you to check the room and advised... More

HKG
Contributor
19 reviews 19 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here 1 night for an early flight the following morning. Nice standard Ibis room with a comfy bed, clean bathroom with towels, toiletries & hair dryer, free in-room wifi. Free shuttle to / from Frankfurt Airport (Terminal 1, Arrival A, Exit 1), it’s a 15 mins’ ride. Nice breakfast with plenty of selection at Euro 10.

Was this review helpful? Yes 1
ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear, Jad0reV0yager, hurray - we love your feedback!!! I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant... More

Fayetteville, Georgia
Top Contributor
51 reviews 51 reviews
47 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Usual Ibis standard - clean, comfortable, convenient. Fairly close to airport with shuttle service. Not a lot of interest in the immediate area but since we were just there for the night while in transit that did not matter.

Was this review helpful? Yes 2
ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear Brobb100, thank you very much for your positive feedback regarding you stay at the Ibis Frankfurt Airport. We are glad that you appreciate the Ibis Quality with its clean, comfortable and convenient accommodation. Thank you for sharing your experience and we hope to welcome you soon again. Kind regards, Catherine Sebai General Manager More

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Additional Information about Ibis Frankfurt Airport

Address: Langer Kornweg 9a-11, 65451 Kelsterbach, Hesse, Germany
Location: Germany > Hesse > Kelsterbach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Frankfurt Airport 2*
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Also Known As:
Ibis Frankfurt Airport Hotel Kelsterbach
Ibis Hotel Kelsterbach

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