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Ibis Frankfurt Airport

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Langer Kornweg 9a-11, 65451 Kelsterbach, Hesse, Germany
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1 room 1 adult
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Ibis Frankfurt Airport
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853 Reviews from our TripAdvisor Community

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Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We used this hotel as it was just off the motorway. We used Frankfurt as a stop off on our journey to Austria in order to enjoy our annual skiing holiday. Great breakfast and nice quiet rooms. We found a gem of a restaurant about 10 mins walk away. Would recommend this hotel.

Helpful?
Thank David M
ibisfairport, General Manager at Ibis Frankfurt Airport, responded to this review

Dear David M, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Catherine Sebai General Manager More 

Helsinki, Finland
Level Contributor
253 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has common airport shuttle with Hotel Mercure. Shuttle is big enough bus, so no worries that you would not fit in. Hotel located in Kelsterbach close to airport. Area looks partly industrial area, but Lidl (food discount store) is very close. Shuttle stopped at the street, so you need to walk some 50m to reception, where staff welcomed... More 

Helpful?
Thank mWrite
ibisfairport, General Manager at Ibis Frankfurt Airport, responded to this review

Dear mWrite, thank you for your detailed and friendly feedback. I agree that the TV's are quite small and we will offer bigger ones soon. We hope to welcome you again in the not too far distant future. Kind regards Catherine Sebai General Manager More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Very good and basic clean hotel, very good breakfast, 24 Hours restaurant and bar, very important if you are arriving late. Dissent price actually I've checked the price with other hotels around all of the other hotels prices where double.

Helpful?
Thank מאיר ו
ibisfairport, General Manager at Ibis Frankfurt Airport, responded to this review

Dear Ibis-Guest, we appreciate your comments about your stay at the Ibis Frankfurt Airport and hope to welcome you soon again. Sincerely, Catherine Sebai General Manager More 

Bochum, Germany
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had to get a hotel short-term as we had a problem with our flight in Frankfurt. Even without reservation the regular price without reservation was cheaper that the special offers that are "only available today" at a very famous booking website. Maybe it was because there was no exhibition at "Messe Frankfurt". Be careful when booking while exhibitions, otherwise... More 

Helpful?
Thank Viktor H
ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear Viktor H, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Catherine Sebai General Manager More 

Port Harcourt, Nigeria
1 review
5 of 5 stars Reviewed 3 weeks ago

Easy way to book by website, nice staff, clean and comfortable rooms, wifi, restaurant and excellent beer......what else with that price list? My budget is important when I am moving and Ibis is really helping to reduce costs.

Review collected in partnership with Accorhotels.com

Helpful?
Thank luigi_port_harcourt
ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear luigi_port_Harcourt, We very much appreciate your comments regarding your stay at the ibis Frankfurt Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Semarang, Indonesia
Level Contributor
279 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I would like to share my recent experience in staying at Ibis Frankfurt Airport early December last year. After landed at Frankfurt International Airport that evening, we both collected our baggage from left baggage service and proceeded outside via entrance # 4 without having idea on what to expect. According to the guy who worked in the information desk, the... More 

Helpful?
Thank Bambang S
ibisfairport, General Manager at Ibis Frankfurt Airport, responded to this review

Dear Bambang S, we appreciate you sharing your review. I feel sorry for the habitude of the taxi driver. There is no parking fee to pay if a taxi drops you off in front of the hotel's entrance. A schedule for the shuttle is available at every time at the hotel. We hope to welcome you again at the Ibis... More 

Henderson, Nevada
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

stayed there on the first day & last day of our trip. Free shuttle from airport took forever as it stopped at other properties. Staff didn't want to be bothered. Long walk to reach public transportation. Shower leaked & towels were thin. However, it was very quiet even though it was close to the airport. While the room was small... More 

Helpful?
Thank MaryDu2014
ibisfairport, General Manager at Ibis Frankfurt Airport, responded to this review

Dear MaryDu, thank you for leaving your review on different websites. As I already wrote we feel sorry that our services and offers could not satisfy your needs. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I can assure you that we do our best to give the great... More 

Morges, Switzerland
Level Contributor
3 reviews
4 of 5 stars Reviewed December 18, 2015

The IBIS Frankfurt Airport was my choice for a two-days work-related visit that included activity at the airport as well as meetings in a location within walking distance from the hotel. The hotel operates a convenient shuttle bus service to the airport. It's only downside: with 30 minutes waiting time between rides you need to watch your timing closely. The... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Enno G
ibisfairport, General Manager at Ibis Frankfurt Airport, responded to this review

Dear Enno G, I very much appreciate your comments regarding your stay at the ibis Frankfurt Airport. It is always a pleasure to receive positive feedback. I will also share your comments about the discussions between the staff members with my team. It is absolutely correct that either personal or professional discussions have not to take place in front of... More 

Singapore, Singapore
Level Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 7, 2015

I'm giving this 4-stars simply because this is good value for money. When my travel agent booked this hotel for me, I'd thought I would be staying in a backpackers lodging. But this is a proper hotel. The room isn't large but larger than some Zurich airport hotel rooms. The toilet seat had many stains. Other than that, the room... More 

Helpful?
Thank Richard T
ibisfairport, Manager at Ibis Frankfurt Airport, responded to this review

Dear Richard T, thank you for your 4*-review. While I wish you had a better experience with the friendliness of my team and a proper t-seat, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case we could have done better. If... More 

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