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Mercure Hotel Frankfurt Airport

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Am Weiher 20, 65451 Kelsterbach, Hesse, Germany (Formerly Novotel)
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Mercure Hotel Frankfurt Airport
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610 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Good Hotel with good Shuttle bus service. Friendly staff. Neat and clean. However Restaurant had very limited choice of food for Lunch or Dinner. Restaurnat staff was very freindly though and was ready to help. In spite of specifying bed type needed and non smoking while checking they informed me that in case I want the same type of bed... More 

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Melbourne, Australia
Top Contributor
182 reviews 182 reviews
93 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I supposed it was bound to happen at least once in 250 nights of hotel stay each year. When checking in, I was asked to email them my booking confirmation as they don't have it. I had also selected, dinner and breakfast included in the price, knowing the 'remoteness' of the hotel from restaurants. Should have printed my booking papers.... More 

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Voorburg, The Netherlands
Top Contributor
71 reviews 71 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 26, 2015

We were on a one day business trip to Frankfurt and this hotel was recommended by our Travel agent. It is at 10 min from the airport and has a free shuttle bus. The staff is nice and friendly. The restaurant staff are really friendly and made us feel comfortable after a hard day of work. The food and wine... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 19, 2015

Very friendly staff, clean and tidy hotel, close to airport Frankfurt with free shuttle bus. Evening meal buffet and breakfast excellent choice and very tasty. The room was very clean and the bed large and comfortable.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Kingston, Canada
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed May 15, 2015

We were two couples, close friends, preparing to fly back to Canada after 3 weeks in Europe. This hotel was our last stop en route. Good choice for an o/ni for the airport, quick check-in. We selected this place based on price, which was quite reasonable. Internet reservations, and it provided shuttle service to/from Frankfurt International, which was crucial after... More 

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 4, 2015

One night in this hotel in April 2014, staff was very nice, but hotel need improvements, room very old, breakfast quality/cost bad, place out of center, need a car. Just ok for a one night. Un hotel recomendable para una noche, pero lejos del centro. No puedo opinar del restaurante pues no cene en el.

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