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All 4 Kleve hotels

Hotel Cleve by Rilano

3.0 of 5 Hotel   |   Tichelstrasse 11, 47533 Kleve, North Rhine-Westphalia, Germany
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Hotel Cleve by Rilano
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Ranked #2 of 4 hotels in Kleve
A recent review
4 of 5 stars Reviewed November 23, 2013
SJPONeill Raurimu, New Zealand
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33 people have reviewed this hotel

Traveler rating
    7
    13
    5
    4
    4
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1
14
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10
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Raurimu, New Zealand
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 23, 2013

Stayed here for six nights. Room was clean, quiet and tidy. Not irons or boards in the room but the staff will provide one on request but use if right away as they will take it away the next day. 30 minutes/day is available free with a code from the desk or mailed to your phone. Free parking is available.... More

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Michigan
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 11, 2013

I booked a reservation through Expedia and was confirmed for three nights at this hotel for which I prepaid in full, almost three weeks in advance. Then, three days before I was to arrive, I was informed that my reservation was cancelled. Obviously, this hotel's concept of a contract is only that which benefits it.

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Kleve
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2013

Excellent hotel, but a bit far from the centre. Rooms are a decent size and clean. Breakfast at 14.50 euro was too expensive. Good parking on site (free). Staff extremely friendly. I would definately stay here again.

Review collected in partnership with Easytobook.com

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Stefanie M, Manager at Hotel Cleve by Rilano, responded to this review

Dear Phil T, thank you for your positive feedback - we are happy to hear that you had a nice stay at The Rilano Hotel Cleve. Regarding the location - in summer we will move to the city centre of Kleve - the brand new The Rilano Hotel Cleve City will be opened. Our breakfast buffet offers high quality food... More

Kleve
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 9, 2013

In general a good hotel. What we missed was "Glutenfreies bread' " at breakfast. The dinnercard had a "Glutenfreies menu" which was very good. However "normal" bread was served with it , which was not good for my wife who has to eat "glutenfrei.

Review collected in partnership with Easytobook.com

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Stefanie M, Manager at Hotel Cleve by Rilano, responded to this review

Dear Kees P, thank you for your feedback. We are happy that you had a comfortable stay at the Rilano Hotel Cleve. Thank you for your advice regarding the glutenfrei bread. I am sure that in the near future we are able to offer it to our guests. We are looking forward to welcoming you very soon in one of... More

Budapest, Hungary
Top Contributor
195 reviews 195 reviews
154 hotel reviews
160 helpful votes 160 helpful votes
3 of 5 stars Reviewed November 26, 2012

The name of this hotel makes it sound much better then it really is. I guess they did not do much remodelling since it opened around 20 years ago. It look old and outdated. Its a 4 star but in reality its a solid 3 star. Nothing more. It has a nice swimming pool area and also a good sauna... More

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Stefanie M, Manager at Hotel Cleve by Rilano, responded to this review

Dear GPeto, thank you for your feedback. It´s too bad that you did not like The Rilano Hotel Cleve. You are quite right: The hotel is not the newest. But it has always been renovated on a regular base. It is well equipped, clean and the service for our guests is on a very high level. In May 2013 our... More

Almere-Stad, Flevoland, Netherlands
1 review
4 of 5 stars Reviewed November 13, 2012

Great hotel, nice breakfast buffet and all around great staff. Just two small remarks. There were no dutch televison channels, while the hotel had a lot of dutch people staying as a guest. And the staff in the restaurant was not as efficient as they should be. It took 1.5 hours before we got our dinner and I only had... More

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Stefanie M, Manager at Hotel Cleve by Rilano, responded to this review

Dear Alexandra S, thank you for your feedback. We are very happy to read that you had a nice stay at The Rilano Hotel Cleve. Also we would like to apologize for the long waiting time you had at the restaurant and the bad quality of the served food. Our kitchen is very well known for its excellent food. Please... More

Doncaster, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2012

Booked Through Booking.com and got rock bottom price, stayed at hotel during our visit to nearby Q-Base in Weeze found this hotel to be very pleasant, clean and the staff to be very helpful, nothing was too much of a trouble. forgot my travel charger and one was provided free of charge for the weekend. the beer was slightly over... More

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Stefanie M, Manager at Hotel Cleve by Rilano, responded to this review

Dear Andy Y, thank you so much for your positive feedback. Great to hear, that you enjoyed your stay at The Rilano Hotel Cleve. You are right - the TVs in the rooms are some kind of old fashion, but they work very well. We are going to open a new hotel in Kleve at the beginning of next year,... More

Chartres, France
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 22, 2012

Let me add some very specific points to the review from Lazenby_9. I've stayed at at this hotel for the last 11 years, simply because it's the closest hotel to my work, and the other two main hotels in Kleve are even worse (the Parkhotel and the Akzent). - A very high percentage of travellers in the hotel are international,... More

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Stefanie M, Manager at Hotel Cleve by Rilano, responded to this review

Dear stuart g, thank you for your feedback. In February we received from the Rilano Hotel Munich another TV System - now we are able to receive 3 foreign TV Channels: one english, french and arabic. You are right, The Rilano Hotel Cleve is not a very modern hotel, but the cleanliness is very important for us. Therefore we are... More

North Yorkshire
Contributor
20 reviews 20 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 6, 2011

I have used this hotel over the past 12 years and was disappointed this time around. I notice that the staff are in experienced and the hotel seems to be run down. A real shame. It was an excellent place to stay in this area I am afraid that I can't say this now. Restauarnt still good value for money.

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Stefanie M, Manager at Hotel Cleve by Rilano, responded to this review

Dear Lazenby_9, thank you for your honest feedback. We are really sorry that you did not enjoy your stay in The Rilano Hotel Cleve. For your information: this hotel will be closed by the end of 2012 - we are going to open a brand new Rilano hotel in Cleve in 2012. We really hope to welcoming you again in... More

Brussels, Belgium
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 18, 2011

As the subject says, it's my place-of-choice in this city. It's super-clean, and breakfast & restaurant are quite good. Rooms are not very big but OK. It's very quiet for sleeping, and there are cinemas, bowling and other restaurants close by, but out of the city. Has Spa and swimming pool.

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Additional Information about Hotel Cleve by Rilano

Address: Tichelstrasse 11, 47533 Kleve, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Kleve
Amenities:
Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Kleve
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Cleve by Rilano 3*
Official Description (provided by the hotel):
Hotel Cleve by Rilano – our western-most hotel, close to the Dutch border and near Düsseldorf, is idyllic yet conveniently centrally located in the verdant Lower Rhine area. Partially renovated in 2010, we offer our guests comfort, a motivated, friendly service team, a sophisticated restaurant with a hotel bar. ... more   less 
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