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BEST WESTERN Grand City Hotel Duesseldorf Mettmann

4.0 of 5
Peckhauser Strasse 5, 40822 Mettmann, North Rhine-Westphalia, Germany
Hotel amenities
BEST WESTERN Grand City Hotel Duesseldorf Mettmann
Ranked #3 of 6 hotels in Mettmann
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78 reviews from our community

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Traveler rating
    9
    25
    29
    11
    4
Date Rating
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 12, 2013

This is a comfortable hotel with lots of facilities. I had a great price for a large room. Breakfast(€12.50) and Evening meals (€15) were both buffet with very good selection. I had minor grumbles. The double bed had two single duvets and the internet was a bit flaky. There is a limited amount of parking and I had to park... More

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MET21, Manager at BEST WESTERN Grand City Hotel Duesseldorf Mettmann, responded to this review
May 14, 2013

Dear Guest, thank you for your review. We are pleased, that you felt comfortable in our hotel and we hope to welcome you soon again. With best regards, Your Team from BEST WESTERN Grand City Hotel Düsseldorf Mettmann. More

Varese, Italy
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 7, 2013

This hotel is good for short period to stay,not far from dusseldorf and close to Mettman . Nearest can find market and other shops,Mc Donald's is close and easy to reach by walk.Pubblic transportation are just out the hotel,in Mettman there is a frequent train service for dusseldorf . The staff in the hotel is professional,(except a girl),the rooms are... More

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MET21, Manager at BEST WESTERN Grand City Hotel Duesseldorf Mettmann, responded to this review
May 14, 2013

Dear Guest, thank you for your review. We are delighted that you enjoyed your stay in our hotel. We hope to welcome you soon again. With best regards, Your Team from BEST WESTERN Grand City Hotel Düsseldorf Mettmann. More

Hereford, United Kingdom
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 25, 2013

This hotel is just outside Dusseldorf and accessible by public transport but probably more useful if you have a car. There is more than adequate parking (most of it behind the hotel) I have stayed there many times because it is cheap for the quality. The rooms are standard four star level. There are some extra facilities (sauna, fitness) which... More

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MET21, Manager at BEST WESTERN Grand City Hotel Duesseldorf Mettmann, responded to this review
April 5, 2013

Dear Guest, thank you for your review at tripadvisor. We are delighted that you enjoyed your stay at our hotel. We do everything to make the stay of our guests so pleasant as possible. We hope you will come back and see us again. With best regards, Your Team from BEST WESTERN Grand City Hotel Düsseldorf Mettmann. More

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 25, 2013

On a business trip, we found the staff friendly and very helpful. Most rooms are relatively small, but they do have large one if you ask and they are available. Clean, quiet, close to the highway it was a nice oasis to come back to after a fair in Dusseldorf.

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MET21, Manager at BEST WESTERN Grand City Hotel Duesseldorf Mettmann, responded to this review
April 5, 2013

Dear Guest, thank you for your review at tripadvisor. We are glad that you enjoyed your stay at our hotel. Should your travel plans bring you to Mettmann again, we would be delighted to welcome you again in our hotel. With best regards, Your Team from BEST WESTERN Grand City Hotel Düsseldorf Mettmann. More

northampton
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 20, 2013

stayed in december for the xmas markets, found the staff really nice and helpful. Rooms clean, beds a bit hard, small bathroom but it ideal for a stop off and short stay. Breakfast ok- usual buffet style with not so good cooked breakfast. Free wi fi although the guide in the room advises a fee but it is free -... More

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MET21, Manager at BEST WESTERN Grand City Hotel Duesseldorf Mettmann, responded to this review
February 21, 2013

Dear Guest, thank you for your review at tripadvisor. We are delighted that you enjoyed your stay at our hotel and we hope you will come back and see us again soon. With best regards, Your Team from BEST WESTERN Grand City Hotel Düsseldorf Mettmann. More

Barcelona
Top Contributor
59 reviews 59 reviews
40 hotel reviews
Reviews in 39 cities Reviews in 39 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed February 2, 2013

Best Westerns are not really my favourite hotels. This is a typical BW hotel. Good: -Good shower -Breakfast is nice. Good variety Not so good: -Rooms were very minimalistic. No plugs. -Arrived late. No way of getting anything to eat.

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MET21, Manager at BEST WESTERN Grand City Hotel Duesseldorf Mettmann, responded to this review
February 4, 2013

Dear Guest, thank you for your review at tripadvisor. We would like to apologize to you that we could not satisfy your expectations. We have taken your comments and we will use to improve. With best regards, Your Team from BEST WESTERN Grand City Hotel Düsseldorf Mettmann. More

Travelers are raving about these Mettmann hotels

Curitiba, PR
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 21, 2013 via mobile

Small room, small tv, small bathroom. But clean , some amenities, good shower, free parking, free internet, not fast enough, good quality linens. 15 km from city center (altstadt) but fast and Easy access

Was this review helpful? Yes 1
MET21, Manager at BEST WESTERN Grand City Hotel Duesseldorf Mettmann, responded to this review
January 23, 2013

Dear Guest, thank you for your review on tripadvisor. Your feedback is very much important for us because only then it is possible for us to work on mistakes to avoid them in the future. We hope you will come back and see us again soon. Your Team from BEST WESTERN Grand City Hotel Düsseldorf Mettmann. More

York, United Kingdom
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
Reviews in 21 cities Reviews in 21 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 19, 2012

Stayed here twice now with Leger for christmas markets Found the hotel to be very good food is ok plenty of choice Beds nice but pillows a bit soft Staff frendly Towels changed every dayYou can get a bus to Mettmann which is a short ride This is a nice little town with nice shops and eating places the christmas... More

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MET21, Manager at BEST WESTERN Grand City Hotel Duesseldorf Mettmann, responded to this review
December 27, 2012

Dear Guest, thank you for your review on tripadvisor. We were very pleased that you enjoyed your stay at our hotel. We look forward to welcoming you soon again in our hotel. With best regards Your Team from BEST WESTERN Grand City Hotel Düsseldorf Mettmann More

Eastbourne, United Kingdom
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 15, 2012 via mobile

Writing this review whilst still at the hotel. I'll start of with the lobby: clean, bright, staff friendly. Only one lift working which can cause queues if a lot of people want to use it at the same time. Room: could do with some improvement! TV outdated and needs more English channels. Beds not the comfiest for my taste, pillows... More

Was this review helpful? Yes
MET21, Manager at BEST WESTERN Grand City Hotel Duesseldorf Mettmann, responded to this review
December 19, 2012

Dear Guest, thank you very much for your review on Tripadvisor. We would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with... More

Bucharest, Romania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 25, 2012

Bad points: Those 4 stars are just on paper: the smallest bathroom I ever saw, no slippers and bathrobe from the beginning, old furniture. When I asked for slippers and bathrobe, the lady from the reception said (in a rude manner) that there are no available because were given to other customers (as if we were some aliens not customers... More

Was this review helpful? Yes 1
MET21, Manager at BEST WESTERN Grand City Hotel Duesseldorf Mettmann, responded to this review
October 29, 2012

Dear Guest, thank you for your review on Tripadvisor. We really regret, that you have not been satisfied with our service and quality during your stay at our hotel. To avoid the same mistakes in the future, we have already spoken to the responsible staff. Excuse me again for the inconvenience during your stay. We are looking forward to welcoming... More

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Additional Information about BEST WESTERN Grand City Hotel Duesseldorf Mettmann

Also Known As:
Best Western Mettmann
Ramada Mettmann
Mettmann Ramada
Address: Peckhauser Strasse 5, 40822 Mettmann, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Mettmann
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 6 hotels in Mettmann
Price Range: $
Hotel Class:4 star (4*)
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BEST WESTERN Grand City Hotel Duesseldorf Mettmann
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