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Holiday Inn Dusseldorf-Neuss

4.0 of 5 Anton-Kux-Strasse 1, 41460 Neuss, North Rhine-Westphalia, Germany
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Holiday Inn Dusseldorf-Neuss
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Holiday Inn Dusseldorf-Neuss
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129 reviews from our community

Traveler rating
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    67
    33
    7
    1
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13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Krakow, Poland
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel. Friendly staff, big and clean rooms, I got 2 hours of Internet free of charge. The area is industrial, and there's not much happening nearby. A little minus for no free water as a welcome. You have to pay the mini-bar if thirsty.

Was this review helpful? Yes
HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear KrowkaMleczna, It's our pleasure to read that you enjoyed your stay and we lived up to your expectations. Thank you for your lovely feedback and further recommendation. We truly appreciate this. Thank you once again for staying with us. We are looking forward to welcoming you back soon! With best regards, Arnd Hagemeier General Manager More 

Luxembourg City, Luxembourg
Top Contributor
75 reviews 75 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is in teh city but in a business area. SO tehre is nobody and no traffic during week end, whcih allow you to park your car in the street for feee ;-)) As we were in there with my kids we have a suite. With 2 youngs kids we has enough space and one single bathroom was sufficient.... More 

Was this review helpful? Yes
HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear MhLuxembourg, Thank you so much for taking the time to leave us your feedback. We're so glad to see that you enjoyed your stay with us and found the staff and facilities good. Just as a point of reference for your next stay with us: in case our Restaurant Amaroso is already closed we serve also small bites from... More 

Rogers, Minnesota
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I generally try to stay at Holiday Inn hotels when traveling either domestiacally or internationally because they are all very standardized, and this one is no exception. The only thing that that I should have done more research on is restaurants in the area. Luckily there is a train station about 1/2 mile away so I will use that to... More 

Was this review helpful? Yes
HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear 326brentl, Thank you for your review and for staying at the HOLIDAY INN Dusseldorf-Neuss. It is great to hear that you enjoyed your stay and we are looking forward to having the honor of hosting you again. With kind regards, Arnd Hagemeier General Manager More 

Greater London
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here for 1 night and had booked a double room. The room itself was spacious and tidy, however the bed was very small for a double (I think it was only 120cm wide), and extremely uncomfortable. The aircon wasn't working and we had to keep the window open to cool down the room a bit, making it quite... More 

Was this review helpful? Yes
HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear adtap, First of all thank you for bringing your experience to my attention. We are always interested in our guests’ feedback to improve our services. We regret that your stay with us has not been to your satisfaction. Our apologies that you didn't receive a double room. It seems that we made a mistake with the room assignement at... More 

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I just stayed here for 4 nights on a business trip to Cologne... What a super hotel! A lovely warm welcome, happy smiling helpful polite staff! Just what a weary traveler needs. Check in smooth... All extra items I requested delivered to my room within 12 minutes. Room upgrade :-) Thanks Arnd & team for that! i had a room... More 

Was this review helpful? Yes
HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear HerrFUDGE, Thank you so much for your feedback and the full points for the HOLIDAY INN Dusseldorf-Neuss. My team and I are really happy that your stay with us was memorable. Hopefully we see you soon! Please contact us for a new reservation or any other questions: info@hi-neuss.de Yours sincerely, Arnd Hagemeier General Manager More 

Lincolnshire, United Kingdom
1 review
4 of 5 stars Reviewed 5 weeks ago

Very clean and pleasant room. Dusseldorf nice place to visit,ideal for a weekend trip. Hotel was a 15 minutes taxi journey to the city centre. The old town is the place to go with plenty of bars and resteraunts in a very picturesque setting.

Was this review helpful? Yes
HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear mjrogers1965, thank you for your review and for staying at the HOLIDAY INN Dusseldorf-Neuss. It is great to hear that you enjoyed your stay and we are looking forward to having the honor of hosting you again. With kind regards, Arnd Hagemeier General Manager More 

Watford, United Kingdom
Top Contributor
120 reviews 120 reviews
15 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed January 21, 2015

Lovely clean hotel. Staff always happy to help book anything you need. Restaurant serves breakfast, lunch and dinner all at a good price, fresh and yum. I had breakfast included and I found it exceptional. Also a nice calm bar to enjoy a glass of wine in the evening can't go wrong.

Was this review helpful? Yes
HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear LadyDogChampion85, We're so glad you enjoyed your stay with us and found our team and the hotel so great. Thank you so much for taking the time to write a review! We look forward to welcoming you back soon! With kind regards, Arnd Hagemeier General Manager More 

Eindhoven, The Netherlands
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 30, 2014

Looking for a hotel within reach of a large mall and quick access to the Dusseldorf center, you may be interested in this hotel, although having a car is recommended if traveling with children (due to relative large walking distance). Reception: Friendly and helpful, and where able to attend clients in English. The hotel: Clean but looks a bit old.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear pat_sanders, Thank you for sharing your experience online. We appreciate you choosing our hotel during your recent travel. We are very pleased to read that you like our room accommodation and a nice pillow selection for a comfortable sleep. However, we apologize for any inconvenience for some our facilities and guest services fell below your expectations. Your feedback regarding... More 

Reading, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 4, 2014

I booked in here for a work conference and was surprised by the generous size of the rooms. They put me in a smoking room on the first floor which was a bit off as I'm a non smoker but I know they were completely full that week due to the conference. I ordered room service one night and had... More 

Was this review helpful? Yes
HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear Luke R, Thank you for taking the time to write a review. We're glad to see that you enjoyed your stay with us and found the staff and facilities so good. Just as a point of reference for your next stay with us: in case you need an iron and board, please just let us know and we will... More 

Top Contributor
51 reviews 51 reviews
17 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed September 23, 2014

Booked a smoking room and the reservation confirmed it also but was denied one at check in. The housekeeping was forgetful at replacing the coffee tea supplies. We stayed there 3 days at never replaced. While checking in to the room there was an empty bottle cap on the floor, not a big deal but cleaning was not thorough. The... More 

Was this review helpful? Yes 2
HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear 01480, Thank you for having chosen our hotel and I'd also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests feel it is necessary. We strive to provide the best possible service and experience and it is... More 

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Additional Information about Holiday Inn Dusseldorf-Neuss

Address: Anton-Kux-Strasse 1, 41460 Neuss, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Neuss
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Dusseldorf-Neuss 4*
Number of rooms: 220
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Also Known As:
Holiday Inn Dusseldorf-Neuss Hotel Neuss
Holiday Inn Neuss
Neuss Holiday Inn

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