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Holiday Inn Dusseldorf-Neuss

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Anton-Kux-Strasse 1, 41460 Neuss, North Rhine-Westphalia, Germany
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Holiday Inn Dusseldorf-Neuss
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Holiday Inn Dusseldorf-Neuss
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139 reviews from our community

Traveler rating
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    39
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Senior Contributor
35 reviews 35 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have used this hotel twice now in the last month having 6 rooms each time. All rooms are nice and clean well decorated only fault really is the internet you can only log on 1 device so if you have your phone connected then cant use ipad or computer also have to keep logging on because it just disconnects... More 

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HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear Paulisa69, Thank you for your positive feedback. We sincerely appreciate you rating the Holiday Inn Dusseldorf-Neuss and are happy to hear, that you enjoyed your stay. We regret very much for falling short of your expectations concerning our free internet offers. Therefore we recommend to you to become an IHG Rewards Club member. You will earn loyalty points and... More 

Top Contributor
53 reviews 53 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in room 116 from 9-12 May. Again I think our room was given away but this was ok it was a smoking room with a small bed but the air con worked the offered to change it next day, anyway it was a good stay. Great restaurant and bar staff. We will be back.

Was this review helpful? Yes 1
HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear 01480, Thank you very much for being such a loyal guest and again for your feedback. We really appreciate this. It is good to know that you enjoyed your stay with us at the Holiday Inn Dusseldorf-Neuss. We will forward your kind words to our staff. Our apologies that we couldn't offer you your preferred roomtype. Please contact us... More 

Rigby, Idaho
Top Contributor
219 reviews 219 reviews
211 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Holiday Inn is a full-service hotel in a business area of Neuss. You can walk to the center of Neuss in 10-15 minutes, or take advantage of the hotel bicycle at no cost as I did. Dusseldorf is about 5-10 minutes from the hotel by car. I had a good stay, here are my pros and cons: PROS: As... More 

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HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear ajnuff, First of all thank you for being IHG Rewards Club Platinum Member and for providing us with such thorough feedback. We are always interested in our guests’ feedback to improve our services. We're very glad to hear you liked the size of our guest rooms and you liked our service and the team. It is always very motivating... More 

Vancouver
Contributor
12 reviews 12 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

quick and friendly checkin yet a bit standardized phrases from the girl at reception. after two nights and two breakfast I wonder if it is really necessary that guest area greating the breakfast waitresses with a hug and "hey sugar how are things this morning..." Somewhat weird. After the first night I had left two refundable bottles in my room,... More 

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HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear comesgoes, Thank you very much for being our guest and sharing your feedback online. We sincerely regret that we did not exceed your expectations during your present stay. We already shared and discussed your comments with the respective departments in order to prevent this from happening in the future. We hope you won't hesitate to mention such issues to... More 

Top Contributor
83 reviews 83 reviews
35 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Check-in was very quick. Easily found parking in front of the hotel. Hotel room was comfortable. Nothing around the hotel. Need to drive to get anywhere. Surrounded by office buildings and no access to public transportation.

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HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear H_Ahmad, Thank you very much for your feedback. We really appreciate this. It is good to know that you enjoyed your stay with us at the Holiday Inn Dusseldorf-Neuss. Concerning our location we regret to hear, that here we fell below your expectation. At the same time information regarding our location is readily available on the internet. However, the... More 

Manchester, United Kingdom
Top Contributor
240 reviews 240 reviews
42 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed April 15, 2015 via mobile

We had booked a suite with kitchenette for 4 persons (on the app it was for 4 adults, however we had 2 adults and 2 children - primary age) we thought this was not going to be a problem - however it appeared to be a issue!! After a 10 hour drive and a 5 hour football tournament we arrived... More 

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HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear extratowelsplease, Thank you for taking the time to leave a review on your most recent stay with us. I am sorry to hear that your stay with us was such a disappointment to you. We have taken on board your suggestions for future reference. I am however glad that you enjoyed your breakfast the next morning. We hope that... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 15, 2015 via mobile

Let's start with the positive points: a very dedicated and friendly staff associated to clean and rather large rooms. Then I spent 3 nights at the hotel. Overheated room, not able to sleep properly during the first one. Apparently they were still in deep winter mode. Second night I manage them to have air conditioning on but then you have... More 

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HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear David L, Thank you for being our guest and taking the time to post a review of our property. The comments of our guests help us to improve our service constantly. We hope to be able to welcome you as a guest again in the future! With best regards, Arnd Hagemeier General Manager More 

Bengaluru (Bangalore), India
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 15, 2015

Stayed there a week. Friendly and helpful front desk. Room was spacious...Was disappointed to see no water in the room on arrival. As a vegetarian, I was carrying some packed food and they helped to me with heating it in the kitchen ... That was very nice of them. Breakfast was quite good...Free internet was also a plus. Only down... More 

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HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear ypnimmi, We're so glad you enjoyed your stay with us and found our team, breakfast and the hotel so great. Just as a point of reference for your next stay with us: in case you need an iron and board, please just let us know and we will bring one to your room. Thank you once again for recommending... More 

Krakow, Poland
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 15, 2015

Good hotel. Friendly staff, big and clean rooms, I got 2 hours of Internet free of charge. The area is industrial, and there's not much happening nearby. A little minus for no free water as a welcome. You have to pay the mini-bar if thirsty.

Was this review helpful? Yes
HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear KrowkaMleczna, It's our pleasure to read that you enjoyed your stay and we lived up to your expectations. Thank you for your lovely feedback and further recommendation. We truly appreciate this. Thank you once again for staying with us. We are looking forward to welcoming you back soon! With best regards, Arnd Hagemeier General Manager More 

Luxembourg City, Luxembourg
Top Contributor
84 reviews 84 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 6, 2015

The hotel is in teh city but in a business area. SO tehre is nobody and no traffic during week end, whcih allow you to park your car in the street for feee ;-)) As we were in there with my kids we have a suite. With 2 youngs kids we has enough space and one single bathroom was sufficient.... More 

Was this review helpful? Yes
HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear MhLuxembourg, Thank you so much for taking the time to leave us your feedback. We're so glad to see that you enjoyed your stay with us and found the staff and facilities good. Just as a point of reference for your next stay with us: in case our Restaurant Amaroso is already closed we serve also small bites from... More 

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