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All 17 Neuss hotels

Holiday Inn Dusseldorf-Neuss

4.0 of 5 Hotel   |   Anton-Kux-Strasse 1, 41460 Neuss, North Rhine-Westphalia, Germany
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Ranked #4 of 17 Hotels in Neuss
A recent review
4 of 5 stars reviewed 3 weeks ago
Luke R Reading, United Kingdom
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112 reviews from our community

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    5
    1
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reading, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked in here for a work conference and was surprised by the generous size of the rooms. They put me in a smoking room on the first floor which was a bit off as I'm a non smoker but I know they were completely full that week due to the conference. I ordered room service one night and had... More

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HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear Luke R, Thank you for taking the time to write a review. We're glad to see that you enjoyed your stay with us and found the staff and facilities so good. Just as a point of reference for your next stay with us: in case you need an iron and board, please just let us know and we will... More

Top Contributor
51 reviews 51 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed September 23, 2014

Booked a smoking room and the reservation confirmed it also but was denied one at check in. The housekeeping was forgetful at replacing the coffee tea supplies. We stayed there 3 days at never replaced. While checking in to the room there was an empty bottle cap on the floor, not a big deal but cleaning was not thorough. The... More

Was this review helpful? Yes 2
HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear 01480, Thank you for having chosen our hotel and I'd also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests feel it is necessary. We strive to provide the best possible service and experience and it is... More

Kuala Lumpur, Malaysia
Top Contributor
106 reviews 106 reviews
61 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 15, 2014

Arriving by car at night, it can be a bit tricky to know where to park your car. There is an underground car park that costs 14 euro per night. Reception is fast and friendly. I was upgraded to a suite as i am a platinum member which was good and wifi is free of charge to IHG members. The... More

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HIDUSNS, General Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear roryjdoyle, We appreciate the time you have taken to provide us with your kind review and we're glad to see that you enjoyed your stay with us and found the staff and facilities good. Our apologies that the connection to the internet didn' t work as fast as expected. In order to ensure this very important service it is... More

Dlugoleka, Poland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 1, 2014

Typical Holiday Inn quality, very helpful staff, only two issues you should be aware of: - distance from the city - if you plan to go out in the evening you need a car or a cab (in front of the hotel usually so no real hassle) - currently (end Aug 2014) they were experiencing some issues with the elevators... More

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HIDUSNS, Sales Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear Rushcall, Firstly we would like to thank you for taking the time to leave feedback, we appreciate all comments as it helps us recognise ways we can improve to achieve our aim of 100% guest satisfaction. We are glad to read that you liked our Hotel and specially our team. It is always very motivating to be able to... More

1 review
5 of 5 stars Reviewed July 21, 2014

We have stayed in THE hotel for two nights! It was awsome... Everywere you see its clean THE staf very very very nice! Super barkeeper.. ;-) we are sure to come back again. It was a weekend to never forget! Thans staff of holiday inn Neuss.. Greets! Yves and Naomi

Was this review helpful? Yes
HIDUSNS, Sales Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear Naomi L, It's our pleasure to read that you enjoyed your stay and we lived upto your expectations. Thank you for your lovely feedback and further recommendation. We truly appreciate it and we are looking forward to having the honor of hosting you again. With best regards, Your team of the Holiday Inn Duesseldorf-Neuss More

Gent
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 17, 2014

A nice hotel, friendly staff and good restaurant. The hotel is located in an industrial zone, so there is nothing to do outside... There was a problem with the airconditioning/heating, so I kept the windows open during the night. Luckely there was almost no street noice. When mentioning this at check-out, they said they knew about the problem, and that... More

Was this review helpful? Yes 1
HIDUSNS, Sales Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear ebas380, We appreciate the time you have taken to provide us with your kind review and thank you so much for your positive comments regarding cleanliness and bar team, it is always very motivating to be able to pass on such comments. We're sorry that you could not get the room to the correct temperature for you to sleep,... More

Brno, Czech Republic
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 8, 2014

We have stayed in Holiday Inn Hotel for two nights on weekends during our trip to Düsseldorf. Location - bussines area, close to the town of Düsseldorf (~8km), a lot of free parking places around the hotel, noise from roads if you stay window opened during the night. Room - spacious, clean, good equipped (fridge, air-condition, tv with chanels in... More

Was this review helpful? Yes 1
HIDUSNS, Sales Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear Marina M., Thank you for taking the time to provide us with such thorough feedback. We're so glad that you enjoyed your breakfast so much - we all take great pride in the breakfast we serve at the hotel. It is good to know that you enjoyed your entire stay. We really appreciate this and we'll forward your kind... More

Istanbul, Turkey
Top Contributor
65 reviews 65 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 7, 2014 via mobile

Std quality with all holiday inn hotels. Reception is very helpful. Restaurant is very good as well. The bar is very nice and you can enjoy a cold drink or snack. We had very pleasant evenings during champions league games. Location is good if your business trip requires to go Neuss area. Actually you can take a taxi to Dusseldorf... More

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HIDUSNS, Sales Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear Atacan, Thank you very much for your feedback. We really appreciate this. It is good to know that you enjoyed your stay with us at the Holiday Inn Dusseldorf-Neuss. We will forward your kind words to our staff and we are looking forward to welcoming you back in our hotel soon! With best regards, Your team of the Holiday... More

Toronto, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 10, 2014

Stayed here on a business trip in March 2014. The staff was very friendly, the location is easy to find. However, it is located in a business area with mainly offices around, so not necessarily the best location for visiting the area. Parking is owned by the hotel, so the garage-elevator-reception route is very simple. I was given a suite,... More

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HIDUSNS, Sales Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear 13Mark13, Thank you so much for your excellent review and for taking the time to provide us with such thorough feedback. We really appreciate this. It is good to know that you enjoyed your stay with us at the Holiday Inn Duesseldorf-Neuss. We will forward your kind words to our staff. If you come back to Neuss, we would... More

Hong Kong, China
Top Contributor
66 reviews 66 reviews
22 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed February 20, 2014

clean and nice hotel, I hacve seen some bad reviews, so I was on allert as one might say. could not find a thing that I did not like, Room was spacious, the beds for the kids made up, all clean and correct. evening meal is of course not the vbest of town, but sufficient for a family and a... More

Was this review helpful? Yes
HIDUSNS, Sales Manager at Holiday Inn Dusseldorf-Neuss, responded to this review

Dear bob s, Thank you so much for this wonderful review. It seems that this stay was a real good experience for you and your family. We're so glad to see that overall you enjoyed your stay with us and found the staff and facilities so good. If you come back to Neuss, we would be happy to welcome you... More

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Additional Information about Holiday Inn Dusseldorf-Neuss

Address: Anton-Kux-Strasse 1, 41460 Neuss, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Neuss
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Dusseldorf-Neuss 4*
Number of rooms: 220
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Also Known As:
Holiday Inn Dusseldorf-Neuss Hotel Neuss
Holiday Inn Neuss
Neuss Holiday Inn

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