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Swissotel Dusseldorf/Neuss

Rheinallee 1, 41460 Neuss, North Rhine-Westphalia, Germany
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Swissotel Dusseldorf/Neuss
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356 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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  • Italian first
  • Norwegian first
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  • All months
    (356)
  • Mar-May only
    (84)
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London, United Kingdom
Level Contributor
540 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 302 helpful votes
4 of 5 stars Reviewed May 15, 2015

If you are in business in Neuss, this is my favourite business hotel in the area, of course if you want a hotel in a vibrant place, this is not for you but if you want something comfortable, mother, with good service and very good breakfast, you will find this hotel more than adequate

Was this review helpful? Yes
Barbara B, Communications Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear Ricardo, thank you so much for your brilliant and lively description of the Swissôtel and why you like it here so much. Always good to hear that our business guests feel comfortable here as well, even if they have to work. A perfect day at work, has to start with a good breakfast and end with a good night... More 

Nodebais
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 6, 2015

Last time i was in this hotel was several years ago. It has been very well refreshed. More space and light at reception and bar. A lot of parking. I saw some comments on the internet, but i had the paid version and the connection was very good. You need to have a car or transport to go downtown. But... More 

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Barbara B, Communications Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear Yannick B., thank you very much for the very positive evaluation of your stay. It is always interesting to get a feedback from people who have been here before and especially who have seen the house before it was renovated. We are glad to hear that you liked it. We are quite proud of the atmosphere as well. There... More 

Berkeley
1 review
4 of 5 stars Reviewed April 20, 2015

Swissotel has a reputation for reasonable proced hotels of quality. I was at a conference in Dusseldorf and so was "forced" to stay at the venue. The hotel was good but the location required a train ride to get into Dusseldorf. Not the best location but it was a business trip.

Review collected in partnership with Swissotel Hotels & Resorts

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Barbara B, Communications Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear Peter, thank you very much for commenting on your stay here at the Swissôtel. But we are sorry to hear you were forced to stay here. We hope you were able to enjoy it anyway. You are right, we are at the opposite side of the Rhine, than Duesseldorf. But this gives our guests the opportunity to enjoy a... More 

Gaithersburg
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 16, 2015 via mobile

Good rooms, clean and well managed. Boring area, far away from everything. Extremely slow internet. Worst free WiFi I have seen in many years. Breakfast buffet good. Dinner buffet very average. Weird faucets in bathroom. Very difficult to adjust. Changed from cold to super hot in a fraction of an inch. Even three days into my stay I couldn't quite... More 

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Barbara B, Communications Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear Peter, thank you very much for your positive reply on your stay here at the Swissôtel Dusseldorf/Neuss. We are glad to learn, that our rooms met you expectations. Unfortunately the surrounding of the hotel didn't quite. You are right that it might seem not as interesting as city centre, but we can offer a big shopping mall just around... More 

Hampshire
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 18, 2015

This is a great corporate hotel serving really excellent food at the bar. The rooms are very comfortable with good firm beds kept at a perfect temperature throughout the night and day. Staff are really helpful and always seem ready to help in anyway possible. Although it is remote, it is only a few stops on the tram into Neuss... More 

Was this review helpful? Yes 1
Barbara B, Communications Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear homerobscura, Thank you very much for this amazing evaluation of your stay here at the Siwssôtel. We are glad to hear that you liked the food at the bar and were able to relax in our well temperatured rooms. Your compliment to our staff has been forwarded. They send you their greetings and hope to welcome you back soon.... More 

Nieder-olm
1 review
5 of 5 stars Reviewed March 16, 2015

I spent one night in this hotel while on a business trip and really enjoyed my stay. I was greeted with a bright, modern interior when I entered the hotel and was met by very friendly staff. There is a shopping center nearby where one can pass the time in the evenings if the time permits. Breakfast was also very... More 

Review collected in partnership with Swissotel Hotels & Resorts

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Barbara B, Communications Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear Louise S., thank you very much for your amazing reply on your stay during your business trip here at the Swissôtel Düsseldorf/Neuss. We are happy to learn that you felt welcomed by the atmosphere of the hotel and especially our staff. And it's also nice to know, that you had time to enjoy the shopping center close by and... More 

Diest
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed March 15, 2015

When you don't care about the surroundings, when you are in and out for business, this hotel is a good choice.Located in a business area quite away from Dusseldorf center. Wifi works well and included in my rate. Good breakfast with many choices. Only the orange juice could be better. Rooms are comfortable, fridge and safe availabe (no minibar). .... More 

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Barbara B, Communications Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear Vince816, thank you very much for your positive reply on your stay here at the Swissôtel Dusseldorf/Neuss. You are right, we are not located in the city center of Dusseldorf, but by public transport or by car, it takes you between 10-15 min to get there. The advantage of our location here is definitely the view on the Skyline... More 

Rio de Janeiro, RJ
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed March 7, 2015

Hotel is great, very clean and tidy. Reception desk is very informative and eager to help. Restaurant is also very great with a variety of options and they were all delicious. Nice location, close to train station and shopping center. Only dowside was wifi. Not free and btw very expensive.

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Barbara B, Communications Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear thiagop1982, thank you very much for the brilliant evaluation of your stay here at the Swissôtel Dusseldorf/Neuss. We are glad to learn, that you enjoyed your stay here so much. Our teams from the reception and of our restaurant send you their thank you for the compliments. We are also pleased to hear, that you had a nice shopping... More 

Mansfield, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 4, 2015

Stayed here many times for business trips. The hotel is excellent, modern, clean and well maintained. The staff are very helpful, polite and accomodating. Nice spacious and comfortable rooms which now have free wifi which was great although not free for VPN lines. Breakfast is really good with a huge selection on offer. Would recommend.

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Barbara B, Communications Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear leisajd, thank you so much for your brilliant evaluation of your stays here at the Swissôtel Dusseldorf/Neuss and we appreciate your recommendation. Every guest comment is important to us, but if a a repeated guests gives us a feedback this is a bit more significant, because they know us and the hotel very well. Our team send you our... More 

France/Germany
1 review
3 of 5 stars Reviewed March 2, 2015

Superb room and interior design. Very nice conferencing facilities. Unfortunately, no warm water in the morning on two days. Hotel is located in an industrial area, so no good if you want to dine outside.

Review collected in partnership with Swissotel Hotels & Resorts

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Barbara B, Communications Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear Lothar W., thank you very much for your positive evaluation of your trip to the Swissôtel Dusseldorf/Neuss. Unfortunately you have been one of the guests that have been affected by the incident with our heating system. There was a drop of the gas pressure at our local gas supplier. This caused that our system shut down without sending out... More 

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