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All 18 Neuss hotels

Swissotel Duesseldorf / Neuss

4.0 of 5 Hotel   |   Rheinallee 1, 41460 Neuss, North Rhine-Westphalia, Germany
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Swissotel Duesseldorf / Neuss
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80%
Ranked #2 of 18 hotels in Neuss
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
laviela La Londe Les Maures, France
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221 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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La Londe Les Maures, France
Top Contributor
65 reviews 65 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Rooms are spacious, comfortable and clean. Friendly staff at reception. Here is what is disappointing: wifi is at charge, no complimentary water, 5.70€ for a small bottle! no coffee or tea facilities in the room. breakfast, 20€ Filter coffee no personnel checking if you need anything...at 300€ per night definitely not the best value!!!

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Maike R, Assistant to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear guest, Thank you very much for taking you time to comment your last stay with us. We are glad to read your praise about our employees friendlyness because we all know that thats our biggest capital. Unfortunatelly we also had to read that we could not measure up with your expectations. Regarding the WIFI we have the following advice:... More

Stafford, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Within easy reach of the airport this hotel has all you need. Handy for the bars and restaurants of Dusseldorf but also has a very good bar and restaurant. Rooms are large and have all you need including a nespresso machine. I would not hesitate to book here for business or holiday.

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Maike R, Assistant to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear Iwom 1966, Thank you so very much for your great comments here on tripadvisor and for your recommendation. We love to see that you had a great stay with us in one of our Premier Riverview rooms. So we look forward to welcome you soon during your next business or holiday trip. Please do not hesitate to contact us... More

Frankfurt, Germany
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in mid March at the Swissotel Neuss for one night over Saturday/Sunday to visit nearby Museum Island Hombroich. Booking was directly through their webpage. The hotel is placed in a commercial zone of Neuss near a shopping center overlooking the Rhein. Access by car is easy. Parking is either in the underground garage or in an open car... More

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Maike R, Assistant to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear guest atalntic2012, Thank you very much for your fantastic comments and you recommendation here at tripadvisor. Thank you so much for being Swissôtel Circle member and for your very detailed discription of our hotel and the surrounding area. We are really happy that you had a pleasant stay with us and that you enjoyed the fantastic view over the... More

Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice hotel, good service but located a bit away from the city centre. Rooms were comfortable, well maintained with a nice view of Rhine. Check in, check out was quick as well. Overall impressed by the beautiful hotel.

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Maike R, Assistant to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear LeoDubai, Thank you very much for your positive comments here on tripadvisor especially for the praise about our staff and our service. We look forward to welcome you again to prepare you another wonderful stay. See you soon! All the best, your Swissôtel Team More

Istanbul, Turkey
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 24, 2014

A nice hotel for relaxation and simply enjoy! I got on a very nice room in floor 14 with a fantastic view on the Rhine! Check in and check out quick and easy. Room very well maintained, really clean and with everything which one wishes itself decorated. There is wellness and spa area but I haven’t seen it. In the... More

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Maike R, Assistant to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear Salih Ahmed, Thank you very much for your recommendation and for sharing your experiences in one of our "Premier Riverview rooms" with our prospective guests. We always are very happy to read when guests enjoy their stay with us! You are right that we do not serve our full menue all night long but after 10.30pm you can order... More

Derbyshire
Top Contributor
60 reviews 60 reviews
53 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 23, 2014

I have stayed at this hotel few times on business and have never had a bad stay. My room was on the 10th floor and looked out onto the river. The room was extremely clean, well maintained and comfortable. The bed was really comfortable too. We had drinks at the bar and the staff were really helpful. In fact all... More

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Maike R, Assistant to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear Derbyshire, Thank you very much for taking you time to share your positive experiences you made with us here on tripadvisor. Especially your praise about our very nice and helpul staff we already forwarded to our colleagues. We hope to welcome you soon again to prepare you another excellent stay. Kind regards, Your Swissôtel Team More

Gross-Gerau, Germany
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 9, 2014

Well you wont do anything wrong with this hotel when in Neuss for a business trip. Good Service and great rooms with a nice view ofer the Rhein. Only thing that is bothering me is the so called gym. Not really worth beeing called so with just a bike and a small tower to train there. The breakfast however is... More

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Maike R, Assistant to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear Marc T., Thank you very much for your recommendation. We are glad to see that you had a very pleasant stay with us and that you especially enjoined our delicious food and our rich breakfast buffet in our nice Riverside restaurant very much. We hope we can welcome you again very soon to prepare you another very nice stay... More

Thomaston, Georgia, USA
Contributor
14 reviews 14 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 5, 2014

Due to a large convention in the area I was booked for one night until rooms became available at my usual hotel. The staff were very friendly, and the room was roomy yet sparse on furniture, more of a contemporary decor. It was comfortable to say the least. One thing I really enjoyed was the shower arrangement in the bath.... More

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Maike R, Assistant to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear Skykevver, Thank you very much for taking you time to recommend our hotel here on tripadvisor. We are really heappy to read that you enjoined your stay with us that much. Please do not hesitate to contact us in advance to your next booking via email (maike.roesner-kunze@swissotel.com) if we can arrange anything for you to make your time with... More

Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 26, 2014

Location is out of the way, but nice rooms, clean and comfortable. Very nice breakfast - a large spread for a fair price. About 20 rooms per floor with 3 lifts - never waited long going up or down. Lots of TV stations but few in English - mainly CNN, BBC, & such. Quite a strong internet signal - video... More

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Maike R, Assistant to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear guest, Thank you very much for you recommendation! We are really happy to see that you had a pleasant stay with us so we really look forward to welcome you again soon in one of our "Premier Riverview Rooms", which is our higher room category. Please feel free to contact us anytime for example by mail under maike.roesner-kunze@swissotel-duesseldorf.de if... More

Moncton
Top Contributor
138 reviews 138 reviews
30 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed January 18, 2014

Very nice hotel, very clean, great decor in room/ lobby/ restaurants. NOT so great for tourists as it's a fair distance from the main tourist area in Dusseldorf. Managed to find our way across the river via train, but not convenient. That being said, totally our fault for not google-mapping it. Found the customer service and views to be fantastic!... More

Was this review helpful? Yes
Maike R, Assistent to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear guest, thank you very much for your nice comments here on tripadvisor. We love to see that you enjoined the views and our customers services! We really look forward to welcome you again soon. Please do not hesitate to contact us by maike.roesner-kunze@swissotel--duesseldorf.de if we can arrange anything in advance to make your stay more comfortable. Best wishes from... More

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Additional Information about Swissotel Duesseldorf / Neuss

Also Known As:
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Duesseldorf / Neuss Hotel
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf Hotel Neuss
Address: Rheinallee 1, 41460 Neuss, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Neuss
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Neuss
#2 Luxury Hotel in Neuss
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swissotel Duesseldorf / Neuss 4*
Official Description (provided by the hotel):
Situated directly to the banks of the river Rhine, the Swissotel Düsseldorf/Neuss boasts magnificent views of the city. Just 14 km from the airport and 10 minutes to downtown, the hotel offers easy access to major motorways and Düsseldorf exhibition grounds. The rail network to Cologne, to the whole Rhine-Ruhr area and beyond can be reached within walking distance. ... more   less 
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