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All 18 Neuss hotels

Swissotel Duesseldorf / Neuss

4.0 of 5 Hotel   |   Rheinallee 1, 41460 Neuss, North Rhine-Westphalia, Germany
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Swissotel Duesseldorf / Neuss
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Ranked #3 of 18 hotels in Neuss
A recent review
4 of 5 stars reviewed 1 week ago
ormsklad liverpool
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239 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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liverpool
Top Contributor
111 reviews 111 reviews
49 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located along the rhine and is around a ten min walk to either the Sbahn or tram. There is a good shopping centre about five mins from the hotel. Check in was reasonable and allocated a room on the ninth floor. Massive room very comfy beds but very warm even with the AC. Bathroom needs a facelift... More

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Rotterdam
1 review
4 of 5 stars Reviewed 2 weeks ago

Great hotel with clean environment, all services provided, swimming pool, sauna, fitness environment. Great! Only problem is you have to pay for internet access. If you have to work that's a problem!!

Review collected in partnership with Swissotel Hotels & Resorts

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Maike R, Assistant to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear Guest, Thank you very much for taking you time to fill in our guest satisfaction survey. Regarding your comment about internet costs I have good news for you: From 2015 on we are able to offer all our hotel guests WLAN free of charge after changing our contracts for the next years. Please feel free to contact me any... More

Woodbury
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has a wonderful location right no the Rhine River. It is close to the city center, a short taxi ride away or a nice walk. Downtown Neuss has a good variety of restaurants and is much quieter and easier to get around then sister city Dusseldorf. There is a mall and REAL grocery within walking distance. The room... More

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Maike R, Assistant to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Thank you very much for your helpful comments regarding the room temperature. I will forward this to our maintenance department to let them check our opportunities. Regarding the internet I have good news. After changing our provider contracts we are happy... More

Hasselt
1 review
5 of 5 stars Reviewed July 25, 2014

Good hotel,perfect stay!Very nice breakfast,good rooms,great wellness. Not so far from Dusseldorf city with good restaurants and great shops. When you come in the hotel you can go to relaxe in the wellness.

Review collected in partnership with Swissotel Hotels & Resorts

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Maike R, Assistant to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear guest, Thank you very much for the excellent review you gave to our hotel. We are really happy to see that you enjoyed your stay that much. So we all look forward to welcome you very soon to prepare you another perfect stay here in Neuss, Warm regards from Germany, Your Swissôtel Team More

Istanbul, Turkey
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 15, 2014

Hotel is located right across the river and very nice surroundings. Parking is easy. A paid parking space is available next to the hotel and many free spaces around the clock. Neuss Rhine Center is 5 minutes walk from the hotel and you can make shopping and spend some time for various purposes.Easy highway connections and friendly staff.

Review collected in partnership with Swissotel Hotels & Resorts

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Maike R, Assistant to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear guest, Thank you very much for your recommendation and for your nice words especially about our staff. We are glad to read that you had a pleasant stay with as and look forward to welcome you very soon. Best wishes from Germany Your Swissôtel Team More

West Sussex
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 15, 2014

Again another Swissotel and another excellent experience - in fact I may be looking at where their hotels are located just so that I know I will end up with an excellent stay. We stayed here in May 2014 with two small children, we had interconnecting rooms and they had made up the children's room with toys an games. The... More

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Maike R, Assistant to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear guetst, Thank you so very much for your kind words. They really made our day! We are glad that you enjoyed your stay with us that much und look forward to welcome you very soon! All the best and warm regards from Germany, Your Swissôtel Team More

Osnabruck, Germany
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 27, 2014 via mobile

The hotel inside is very sleek and beautifully decorated ( something i wouldn't have expected from the external aspect) Spacious modern room with bathtub and safe. My room had a view over the Rheine. Friendly and helpful staff. Breakfast surprisingly offered a good variety. The conference room i was in was very spacious and very well equipped, with the staff... More

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Maike R, Assistant to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear guest, Thank you very much for your recommendation here on tripadvisor. We are glad to read that you enjoyed your stay in every area: room with fantastic view, professional conference assistance and friendly employees. But we also had to read that you missed coffee & tea facilities. We offer them free of charge in our higher room category which... More

Almere, The Netherlands
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 5, 2014

we booked this hotel at a discount broker for €60 a night including breakfast. We were pleasantly surprised by our room in the 12th stock. The rooms are clearly renovated and have a nice feel, just the wooden panelling on the doors and -frames showed the age of the hotel. The failing design of the glass panel makes the bathroom... More

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Maike R, Assistant to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear guest, Thank you very much for sharing your feedback on your stay at Swissôtel Düsseldorf / Neuss. We are glad that you like our nice hotel and that you enjoyed your stay. We also have well noted of your comments and suggestions regarding the breakfast buffet times and will discuss about it during our next internal meeting. We would... More

La Londe Les Maures, France
Top Contributor
72 reviews 72 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 12, 2014 via mobile

Rooms are spacious, comfortable and clean. Friendly staff at reception. Here is what is disappointing: wifi is at charge, no complimentary water, 5.70€ for a small bottle! no coffee or tea facilities in the room. breakfast, 20€ Filter coffee no personnel checking if you need anything...at 300€ per night definitely not the best value!!!

Was this review helpful? Yes
Maike R, Assistant to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear guest, Thank you very much for taking you time to comment your last stay with us. We are glad to read your praise about our employees friendlyness because we all know that thats our biggest capital. Unfortunatelly we also had to read that we could not measure up with your expectations. Regarding the WIFI we have the following advice:... More

Stafford, United Kingdom
Top Contributor
57 reviews 57 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 9, 2014

Within easy reach of the airport this hotel has all you need. Handy for the bars and restaurants of Dusseldorf but also has a very good bar and restaurant. Rooms are large and have all you need including a nespresso machine. I would not hesitate to book here for business or holiday.

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Maike R, Assistant to General Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear Iwom 1966, Thank you so very much for your great comments here on tripadvisor and for your recommendation. We love to see that you had a great stay with us in one of our Premier Riverview rooms. So we look forward to welcome you soon during your next business or holiday trip. Please do not hesitate to contact us... More

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Additional Information about Swissotel Duesseldorf / Neuss

Address: Rheinallee 1, 41460 Neuss, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Neuss
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swissotel Duesseldorf / Neuss 4*
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Also Known As:
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf Hotel Neuss

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Neuss
Hotel Class
Official Description (provided by the hotel)
Situated directly to the banks of the river Rhine, the Swissotel Düsseldorf/Neuss boasts magnificent views of the city. Just 14 km from the airport and 10 minutes to downtown, the hotel offers easy access to major motorways and Düsseldorf exhibition grounds. The rail network to Cologne, to the whole Rhine-Ruhr area and beyond can be reached within walking distance. ... more   less 
Number of rooms
246

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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