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Swissotel Duesseldorf / Neuss

Rheinallee 1, 41460 Neuss, North Rhine-Westphalia, Germany
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Swissotel Duesseldorf / Neuss
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Swissotel Duesseldorf / Neuss
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336 reviews from our community

Traveler rating
    84
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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    (75)
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    (78)
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Berkeley
1 review
4 of 5 stars Reviewed 1 week ago

Swissotel has a reputation for reasonable proced hotels of quality. I was at a conference in Dusseldorf and so was "forced" to stay at the venue. The hotel was good but the location required a train ride to get into Dusseldorf. Not the best location but it was a business trip.

Review collected in partnership with Swissotel Hotels & Resorts

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Gaithersburg
Contributor
17 reviews 17 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Good rooms, clean and well managed. Boring area, far away from everything. Extremely slow internet. Worst free WiFi I have seen in many years. Breakfast buffet good. Dinner buffet very average. Weird faucets in bathroom. Very difficult to adjust. Changed from cold to super hot in a fraction of an inch. Even three days into my stay I couldn't quite... More 

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Hampshire
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 18, 2015

This is a great corporate hotel serving really excellent food at the bar. The rooms are very comfortable with good firm beds kept at a perfect temperature throughout the night and day. Staff are really helpful and always seem ready to help in anyway possible. Although it is remote, it is only a few stops on the tram into Neuss... More 

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Barbara B, Communications Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear homerobscura, Thank you very much for this amazing evaluation of your stay here at the Siwssôtel. We are glad to hear that you liked the food at the bar and were able to relax in our well temperatured rooms. Your compliment to our staff has been forwarded. They send you their greetings and hope to welcome you back soon.... More 

Nieder-olm
1 review
5 of 5 stars Reviewed March 16, 2015

I spent one night in this hotel while on a business trip and really enjoyed my stay. I was greeted with a bright, modern interior when I entered the hotel and was met by very friendly staff. There is a shopping center nearby where one can pass the time in the evenings if the time permits. Breakfast was also very... More 

Review collected in partnership with Swissotel Hotels & Resorts

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Barbara B, Communications Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear Louise S., thank you very much for your amazing reply on your stay during your business trip here at the Swissôtel Düsseldorf/Neuss. We are happy to learn that you felt welcomed by the atmosphere of the hotel and especially our staff. And it's also nice to know, that you had time to enjoy the shopping center close by and... More 

Diest
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 15, 2015

When you don't care about the surroundings, when you are in and out for business, this hotel is a good choice.Located in a business area quite away from Dusseldorf center. Wifi works well and included in my rate. Good breakfast with many choices. Only the orange juice could be better. Rooms are comfortable, fridge and safe availabe (no minibar). .... More 

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Barbara B, Communications Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear Vince816, thank you very much for your positive reply on your stay here at the Swissôtel Dusseldorf/Neuss. You are right, we are not located in the city center of Dusseldorf, but by public transport or by car, it takes you between 10-15 min to get there. The advantage of our location here is definitely the view on the Skyline... More 

Rio de Janeiro, RJ
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 7, 2015

Hotel is great, very clean and tidy. Reception desk is very informative and eager to help. Restaurant is also very great with a variety of options and they were all delicious. Nice location, close to train station and shopping center. Only dowside was wifi. Not free and btw very expensive.

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Barbara B, Communications Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear thiagop1982, thank you very much for the brilliant evaluation of your stay here at the Swissôtel Dusseldorf/Neuss. We are glad to learn, that you enjoyed your stay here so much. Our teams from the reception and of our restaurant send you their thank you for the compliments. We are also pleased to hear, that you had a nice shopping... More 

Mansfield, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 4, 2015

Stayed here many times for business trips. The hotel is excellent, modern, clean and well maintained. The staff are very helpful, polite and accomodating. Nice spacious and comfortable rooms which now have free wifi which was great although not free for VPN lines. Breakfast is really good with a huge selection on offer. Would recommend.

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Barbara B, Communications Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear leisajd, thank you so much for your brilliant evaluation of your stays here at the Swissôtel Dusseldorf/Neuss and we appreciate your recommendation. Every guest comment is important to us, but if a a repeated guests gives us a feedback this is a bit more significant, because they know us and the hotel very well. Our team send you our... More 

France/Germany
1 review
3 of 5 stars Reviewed March 2, 2015

Superb room and interior design. Very nice conferencing facilities. Unfortunately, no warm water in the morning on two days. Hotel is located in an industrial area, so no good if you want to dine outside.

Review collected in partnership with Swissotel Hotels & Resorts

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Barbara B, Communications Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear Lothar W., thank you very much for your positive evaluation of your trip to the Swissôtel Dusseldorf/Neuss. Unfortunately you have been one of the guests that have been affected by the incident with our heating system. There was a drop of the gas pressure at our local gas supplier. This caused that our system shut down without sending out... More 

Arona, Italy
Top Contributor
104 reviews 104 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 27, 2015

I was at the Swiss Hotel for a two days business meeting and appreciated the efficiency of all the personell, the cleanines and dimensions of my room and the fitness center in the basement. What i did not like was the extra 12€ if you wanted a decent wi-fi connection, and the position far away from the Duesseldorf. Breakfast wasvery... More 

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Barbara B, Communications Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear acolombo66, thank you very much for you positive comment of your stay here at the Swissôtel Dusseldorf/Neuss. Your compliment about our staff will be communicated in the next quality meeting. As well as your positive remark on our rooms and our Spa. We hope you were able to enjoy the pool as well? We are also happy that you... More 

Utrecht, The Netherlands
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 18, 2015

I stayed here for a night to visit Dusseldorf, the location is close if you got your own transportation but not sure if it is easy accessible by public transport. You can notice that the target group for the hotel is business people. As the communication is really straightforward and formal. I had email communication with the hotel staff and... More 

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Barbara B, Communications Manager at Swissotel Duesseldorf / Neuss, responded to this review

Dear Kitlung, thank you very much for taking your time to evaluate your stay here at the Swissôtel. We are glad to hear that you enjoyed your stay. You're right that one focus of our hotel is the business sector. But we are happy to welcome all guests and try to level up to their individual expectations. We are really... More 

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