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Hotel Fire & Ice

#1 of 17 Hotels in Neuss
Certificate of Excellence
An der Skihalle 1 | 41472 Neuss, 41472 Neuss, North Rhine-Westphalia, Germany
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1 room 1 adult
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Hotel Fire & Ice
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90 Reviews from our TripAdvisor Community

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Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We came here just before Xmas after a night in Cologne to visit Xmas markets. The suite we had was lovely, beautifully decorated and spotlessly clean. The beds we're comfy and the fire was cosy. The coffee machine in the room was a nice touch. The skihalle is great for a day or two activity and quite well priced. Unfortunately... More 

Helpful?
Thank Charly78x
Level Contributor
11 reviews
7 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This unique Hotel is not just a place where the service team reads all your need without saying, the rooms have style, the beds are very comfortable, the Restaurant (Hochalm) has a spirit of Austria and "urig" . The Spa area is very well maintained, has long opening hours and gives you the privacy and relaxing feeling you look for.... More 

Helpful?
Thank Wilhelm S
Huntington Beach
Level Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed October 21, 2015

I do business in Cologne and Dusseldorf and often look for a convenient hotel that let's me take public transport to either. Neuss can be really convenient that way and I have stayed in most of the hotels. I always thought Fire and Ice seemed a little odd and avoided it. This past summer they had an internet special that... More 

Helpful?
Thank HBSponger
Bucharest, Romania
1 review
3 of 5 stars Reviewed October 14, 2015

I stayed 4 days in the hotel. Services were ok except the internet... if you like to go back in time in dial-up era its the best place to go.. I will not come back there until they will fix the internet services (internal infrastructure and ISP)

Helpful?
Thank Liviu C
Zurich, Switzerland
Level Contributor
456 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 1,359 helpful votes
4 of 5 stars Reviewed October 11, 2015 via mobile

We came to the Fire and Ice hotel as part of a larger group. The hotel has a direct connection to the skiing hall as well as the party places nearby. All rooms were very clean, neat and well maintained. Serve was very attentive and friendly. Need to come back!

Helpful?
Thank FrankGeisler
Kuwait City, Kuwait
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 30, 2015 via mobile

We stayed in Hotel Fire and Ice for four nights. Since we were traveling with our three children, we took two rooms with a connecting door. The rooms were large, clean and with comfortable beds. The staff are very nice and very helpful. Great quite location. Housekeeping was PERFECT. And I can say for sure it is a highly recommended... More 

Helpful?
Thank Yaqoub81
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed August 2, 2015 via mobile

It is quite good hotel .. But it is in the middle of nowhere location wise..If you ski , that's good but if you not do not spend time there.. It is also good option for business meeting as I attended..I wish they would help more food options for non locals..

Helpful?
Thank Wertyui
Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear Guest, thank you very much for your kind review. We are looking forward to welcoming you back, soon. Best Regards More 

Wiesbaden, Germany
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 8, 2015

I was skeptical by the pictures on booking.com, but the hotel room was really nicely decorated in Alpine style with a modern feel. Very family and pet friendly. There was a separate bedroom with bunk beds for kids and a separate kid height sink in the bathroom. The room had some kids games and books. There was plenty of hiking/fitness... More 

Helpful?
Thank Joey P
Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear Joey, thank you very much for your kind review. We are glad to read, that you enjoyed your stay at the Hotel Fire & Ice. Best Regards More 

Sandbach, United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 3, 2015

We are currently staying in the Hotel Fire and Ice, we choose it because it offers a range of opportunities to keep our youngest daughter occupied. There is a brilliant indoor 300m ski-slope complete with chair lifts, significantly longer than Chill Factor in Manchester. The hotel itself has a very impressive spa and a small gym. The reception/bar area is... More 

Helpful?
1 Thank RamblingAroundAgain
Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear RamblingA., thank you very much for your stay at the Hotel Fire & Ice and your kind review here on TripAdvisor. We are looking forward to welcome you back, soon. Best Regards More 

St. Catharines, Canada
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 28, 2015

This hotel was your average upscale venue but with a 'cool' advantage.....an indoor ski hill. Although I did not participate in the downhill adventure, it was fun to watch the some of the guest try out the slopes from the bar in the lobby. The large hill is quite spectacular and is bigger than you think at first glance. The... More 

Helpful?
Thank DavidDwightPrentice
Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear DavidDwig, thank you very much for your review. We are looking forward to welcome you back soon. Best regards from Neuss More 

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