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All 18 Neuss hotels

Hotel Fire & Ice

4.5 of 5 Hotel   |   An der Skihalle 1, 41472 Neuss, North Rhine-Westphalia, Germany
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Ranked #1 of 18 hotels in Neuss
A recent review
5 of 5 stars reviewed 6 days ago
  • Reviews (42)
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42 people have reviewed this hotel

Traveler rating
    28
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    2
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • English first
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English first
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 2 nights. Very nice rooms with good bed and shower al very new, nice people. The breakfast is also good, lot of choice with even fresh orange juice, fish, lots of fruit. Good restaurant with a view on the ski slope. I would recommend this hotel highly to anyone.

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Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear Roy, thank you very much for your kind review. We are looking forward to welcoming you back, soon. Best Regards More

Thessaloniki
Contributor
15 reviews 15 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Cozy & clean rooms with inspired decorations! Well trained staff and value for money. The restaurant was excellent with a lot of choices and thanks god a lot of working hours!! We have booked 3 rooms for business purposes and all guests were similar satisfied. Spa area also comfortable but can be improved

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Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear Intertruck, thank you very much for your stay at the Hotel Fire & Ice. We are looking forward to welcoming you back, soon. Best Regards More

Cape Town, South Africa
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 24, 2014

Unsure of what to expect at a hotel attached to an indoor ski-hall, I was pleasantly surprised. The breakfast was great, the room and bathroom comfortable and exceeded expectation. Dinner at the restaurant was average and expensive. Lunch was good and reasonable. Wifi was free, bonus. The staff were helpful. Skiing was good and the South African instructor brilliant. We... More

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Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear Bernadette, thank you very much for being guest at the Hotel Fire & Ice. We are very glad to hear that you enjoyed your stay with us and that you use the skiing facilities. We are looking forward to welcome you back, soon. Best Regards More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 20, 2014

Took a space booked by a colleague at the last minute and had no idea what the place was like - wasn't even aware of the indoor ski slope, which is enormous and visible for miles. Terrific rooms, very eccentric design and the ski slope make it a different experience to most hotels. There is a theme park element to... More

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Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear guest, thank you very muh for being guest at the Hotel Fire & Ice. We are very glad to hear that you enjoyed your stay with us. We are looking forward to welcome you back, soon. Best Regards More

Wiesbaden, Germany
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 30, 2013

This is a great hotel for the price in Germany. The rooms are big and so is the bathroom and shower, not your typical German Hotel. Staff was super friendly and helpful. The Skihalle is an indoor ski arena where you can ski 360 days out of the year and it is perfect for beginners. Once you are done, you... More

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Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear R0mer0Family, thank you very much for your stay at the Hotel Fire & Ice and your very positive review. We are glad to read that your family enjoyed their stay so much. We are looking forward to welcoming you back, soon. Best Regards from Neuss More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 14, 2013

This is a very interesting place - the hotel is adjacent to the indoor skiing at Neuss - the bar / lobby overlooks the beginner´s slopes, the main restaurant overlooks the lift. The style of the hotel is strictly alpine with theme rooms and real aged wood - imported from Austria. One really gets the feeling of entering another world.... More

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Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear Stefan, thank you very much for your stay and your review. We are glad to hear that Hotel Fire & Ice Düsseldorf/Neuss is one of your favourites. We are looking forward to welcome you back, soon. Best Regards More

location, location. location...
Top Contributor
77 reviews 77 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 27, 2013

This is the second year our company has met at this location. Very nice rooms, comfortable beds and a great staff. Typical European breakfast with meats, cheeses, excellent breads, yogurt, eggs. Excellent full service restaurant (Salzburger Hochalm) on site as well as a cafeteria style dining facility. Didn't have time to ski :-( but it looked fun and there were... More

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Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear guest, thank you very much for staying at the Hotel Fire & Ice und thank you for your review here at Tripadvisor. We are looking forward to welcome you back, soon. More

PA
Top Contributor
111 reviews 111 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 28, 2013

If you are looking for a place to stay in the Dusseldorf area, you won't be disappointed in this hotel. The hotel is part of a ski/sports complex. They have an indoor ski slope, a rock climbing area, and a outdoor recreation area that's great for kids. The rooms were clean and a nice size. They have a nice restaurant,... More

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Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear Guest, thank you very much for your stay at the Hotel Fire & Ice. We are glad to hear that you enjoy your stay in Neuss. We are looking forward to welcome you back again. Best Regards More

Los Angeles
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 13, 2013

This was an excellent experience for our family. Two nights was simply too short. We departed from Dusseldorf and wanted a nearby hotel. The location was perfect--about 20 minutes from the hotel to the airport. The theme is fun and whimsical. Our room was very spacious, quiet, clean and comfortable. There is complimentary bottled water in the room. The bathroom... More

Was this review helpful? Yes 1
Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear NDfan2, thank you very much for your stay at the Hotel Fire & Ice and your review here on TripAdvisor. We are looking forward to welcome you back, soon. Best Regards from Neuss, Germany More

Athens, Greece
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 21, 2013

Stayed in October 2012 for three days. The whole concept/experince was unique. I really edenjoy the concept of having so many activities, including skiing, within the hotel and actually i tried out the ski center. Also the bars were very nice with good German Food. The negative side was the poor wi-fi connection.

Was this review helpful? Yes
Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear Guest, thank you so much for your very nice review. We are looking forward to welcome you back, soon. Greetings from Neuss, Germany More

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Additional Information about Hotel Fire & Ice

Address: An der Skihalle 1, 41472 Neuss, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Neuss
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 18 hotels in Neuss
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Fire & Ice 4.5*
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Luxury Hotel in Neuss #3 Family Hotel in Neuss
Hotel Class
Number of rooms
79

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