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Stonegate Resort

Hotel website
5300 Big White Rd. | Big White Ski Resort, Big White, British Columbia V1P 1P3, Canada
Special Offer
4 for 3
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Stonegate Resort
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24 Reviews from our TripAdvisor Community

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Vancouver
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We visited for five days and the accommodation and snow did not disappoint for our visit... The accommodation was comfortable at Stonegate despite some issues with the activity area not opened for our first few nights. We travelled with grand children also friends with children and the facilities were an important factor when deciding on Stonegate. The staff were all... More 

Helpful?
Thank Taffy050
BWCR, Manager at Stonegate Resort, responded to this review

Dear Taffy050, Thank you for taking the time to provide feedback regarding your recent stay with us at Big White Ski Resort. We are pleased to hear that your stay was enjoyable and that you would recommend Stonegate Resort to others. We hope to welcome you back in the near future! More 

Big White, Canada
1 review
2 of 5 stars Reviewed December 29, 2015

Without waringing the water was brown and had a foul smell. Called at night no waster was dropped off. Had to call again to get clean drinking water. The water even jad a foul smell. Tv in the main room was broken. Red streams following everything on the TV. Stranded outside due to a faulty swipe card. Wont be back.

Helpful?
Thank aliX1460GJ
BWCR, Manager at Stonegate Resort, responded to this review

Dear aliX1460GJ, Thank you for providing your feedback and comments about your recent stay with us at Big White Ski Resort. We sincerely apologize for the inconveniences that you and your family endured in regards to the unpleasant tap water during your visit. This was a rare incident that unfortunately affected the pipes to this particular unit and has since... More 

Seattle, Washington
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 26, 2015 via mobile

We stayed here for a pre Xmas vacation. The 3rd story condo we stayed in was perfect for the three of us. The condo itself was large, up to date and tidy. We especially enjoyed the private hot tub. The location was excellent, just a few yards away from a lift.

Helpful?
3 Thank ustensai
BWCR, Manager at Stonegate Resort, responded to this review

Dear Ustensai, Thank you for sharing your comments with the travel community. We really hope you return to Stonegate next winter to allow us to host you again. More 

Greater Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 16, 2015

We have visited Big White on several occasions but our recent visit to Stonegate 3-304 was the best. The position and outlook of the condo is fantastic and the warm detail within the condo is wonderful. If you are a skier, you can ski in and out with ease. The lockers are easily accessed from the basement and after just... More 

Helpful?
3 Thank Chicko1960
BWCR, Manager at Stonegate Resort, responded to this review

Dear Chicko1960, Thank you for your thoughtful and thorough review of Stonegate 3304. We are very pleased to hear that you enjoyed the wonderful amenities of this property and the convenience of the central location of Stonegate. We look forward to being your hosts again next winter! More 

Temiskaming Shores, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 22, 2015

We rented a 2 bedroom, 2 bath condo at Stonegate (building 1) with our 13 year old son as part of an Ontario March Break special. Everything from the WestJet flight to transportation to Big White was top notch. Check-in was seamless with all ski passes, rental vouchers etc all waiting for us upon arrival. The condo is ideally located,... More 

Helpful?
1 Thank HorsesNeverLie
BWCR, Manager at Stonegate Resort, responded to this review

Dear HorsesNeverLie, Thank you for sharing your positive review on Big White Ski Resort with the rest of the online travel community. I am glad that Central Reservations was able to set you up with our Spring Break Offer and take care of all your flights, accommodations, lift tickets and rentals. Thank you also for your feedback on Stonegate resort,... More 

Sydney, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 17, 2015

We recently had a holiday at Stonegate, while the condos are a great size & everything you could need, we found that our stay could have been slightly better. The ski lockers in building 3 are located in the basement and are quiet small with difficult combination locks to manage. Once you have your skis and boots on you then... More 

Helpful?
2 Thank lauren r
BWCR, Manager at Stonegate Resort, responded to this review

Dear Lauren R, Thank you for providing your feedback and comments about your recent stay with us at Stonegate. I am concerned about some of the issues you encountered during your stay and I'd really like the opportunity to discuss this further with you at a time that is convenient for you. To this end, I have provided my direct... More 

Sydney, Australia
Level Contributor
146 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed January 23, 2015

I would be hard pressed to fault our 2br Stonegate condo in any way. The size, layout, hot tub, bed comfort, kitchen facilities, warmth (and the list goes on) get an 11/10 from me. You will not want for anything with your condo. So why didn't I rate it excellent??? There were two things that really annoyed me about Stonegate.... More 

Helpful?
6 Thank Stumpy308
BWCR, Manager at Stonegate Resort, responded to this review

Dear Stumpy308, Thank you for sharing your comments with the travel community. More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 12, 2015

We spent 10 days at Stonegate in a 3 bedroom + loft apartment with our extended family of 8. Fantastic accommodation, very comfortable and homely. Perfect after a day on the slopes. Fully self contained to give us the option to eat in or otherwise there are heaps of options to eat out within walking distance and priced reasonably. (Meals... More 

Helpful?
Thank jxn04
BWCR, Manager at Stonegate Resort, responded to this review

Dear jxn04, Thank you for your positive review of Stonegate Resort at Big White! With comfortable rooms, private hot tubs and a common amenities center, Stonegate really is a lovely accommodation to relax in or return to after a day on the slopes. I am glad you had the opportunity to eat in and make use of the fully-equipped kitchen... More 

Brisbane, Australia
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed January 1, 2015

Big white air port transfer good . Central booking check inn Perfect ( Cherie and other staff ) couldn't have helped more. They helped us and our bags to the room . The unit was so big . fire place , heating , hot tub the list goes on .Easy access to all the mountain features .Ski access beside the... More 

Helpful?
Thank Twreck
BWCR, Manager at Stonegate Resort, responded to this review

Dear Twreck, Thank you for taking the time to provide such great feedback regarding your recent stay with us at Stonegate. We are pleased to hear that your stay was so enjoyable and that you hope to return next year! More 

Edmonton, Canada
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 28, 2014 via mobile

My family & another spent 5 nights at Big White over Christmas & stayed in a condo at Stonegate. The condo was awesome with three huge bedrooms, a large kitchen & living room area. The 2 bathrooms were good, one with a steam shower & the other with a large tub & walk in shower. We had our own patio... More 

Helpful?
Thank KimDS74
BWCR, Manager at Stonegate Resort, responded to this review

Dear KimDS74, Thank you for providing such thoughtful and thorough feedback regarding your recent stay at Stonegate. We are glad you enjoyed your stay with us and we look forward to welcoming you back in the future. More 

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