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All 3 Big White hotels

White Crystal Inn

3.5 of 5 Hotel   |   5275 Big White Road Big White, Big White, British Columbia VIP IP3, Canada
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White Crystal Inn
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72%
Ranked #2 of 3 hotels in Big White
A recent review
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23 people have reviewed this hotel

Traveler rating
    5
    9
    6
    2
    1
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9
10
2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
Toronto, Canada
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

When I got to my room everything seemed ok, til I went to get a drink of water. Both glass cups in the bathroom were dirty. I mean like, DIRTY. They were grimy to the touch (inside and outside) and both had obvious chapstick lip marks on the cup rims. I washed them using the bathroom soap and they were... More

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Vancouver, Canada
1 review
1 of 5 stars Reviewed February 19, 2014

Sleeping here was literally painful - I could not find a comfortable position. And I like a hard mattress! But this was like sleeping on a concrete pad, covered with the scratchiest, cheapest sheets I've ever encountered in a hotel room. It's like prison beds in an otherwise lovely room. Seriously, I had to eventually line up rows of pillows... More

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BWCR, Manager at White Crystal Inn, responded to this review

Dear Rebekah, Thank you for providing your feedback and comments about your recent stay with us at the White Crystal Inn. I am concerned about the issue with the hotel bed which you encountered during your stay and I'd really like the opportunity to discuss this further at a time that is convenient for you. To this end, I have... More

brisbane
Top Contributor
53 reviews 53 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 30, 2014

We recently took up a deal for 7 nights and 6 days skiing, and for the price we thought things might be quite budget, however we were pleasantly surprised at what we got and where we were for the money. this our 6th time to big white and went because of the value deal on the big white webite for... More

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BWCR, Manager at White Crystal Inn, responded to this review

Dear Brissietravellers, Thank you for taking the time to provide such great feedback regarding your recent stay with us at White Crystal Inn. We are pleased to hear that your stay was so enjoyable and that you appreciated the Neutrogena amenity package. We hope we have the opportunity to host your visit again soon! More

Vancouver Island
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2014

Comfortable, well equipped room....competent, friendly staff....good pub and separate restaurant next door...ski in and ski out....didn't use fitness room or other amenities such as sauna and hot tub.

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BWCR, Manager at White Crystal Inn, responded to this review

Dear Killiansdad, Thank you for sharing your review with the travel community, we really appreciate your feedback. More

Ottawa, Ontario, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 24, 2013

My wife and I stayed here for 7 days in early February 2013 and had an excellent time. The room is very spacious and well equipped. While we would have loved to have an oven in the kitchenette we found everything to be just about perfect. Our room looked out over the valley (i.e. away from the hill), and noise... More

Was this review helpful? Yes 1
BWCR, General Manager at White Crystal Inn, responded to this review

Hello Chris B, Thank you for taking the time to provide such great feedback regarding your recent stay with us at Big White Ski Resort. We are pleased to hear that your stay at the White Crystal Inn was so enjoyable and that you hope to return soon. Thanks again! More

Richmond
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 16, 2013

Stayed for 4 nights, taking advantage of a pay for 3 stay for 4 nights promo. We had a unit on the second floor, superior kitchenette. We arrived at 3:30, check-in was at 4pm. Unfortunatley our room and the room of ther firends we were travelling with was not available until 4:30, so things did not start out well as... More

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BWCR, General Manager at White Crystal Inn, responded to this review

Hello Jay_&_Barb, Thank you for providing such thoughtful and thorough feedback regarding your recent stay at Big White Ski Resort. We are glad you enjoyed your stay with us and we look forward to welcoming you back in the near future. I'm sorry to hear that your units were not ready for our advertised check-in time, we do strive to... More

malaysia
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 23, 2013

We stay in a two bedrooms two bathroom unit on the second floor for five nights till Christmas eve. The unit is very spacious with a good functioning kitchen that is equipped to do basic cooking. Laundry room is where the underground car park is, it is coin operated. It is like a self contained vacation rental yet with daily... More

Was this review helpful? Yes 1
BWCR, General Manager at White Crystal Inn, responded to this review

Hello Anaest, Thank you for the review of your recent vacation at the White Crystal Inn. I am glad to hear that you and your family had such a great stay. I'm sorry to hear that we had a slight issue with the TV in your unit and that it took a couple of days to rectify. I hope to... More

New forest
Top Contributor
51 reviews 51 reviews
51 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 3, 2013

This hotel is located next to the piste, next to the main day lodge (ticket office, ski hire etc). We had a lovely family room, with a loft, and a amazing view over the pistes and mountainside. There is a fre car park on the ground floor and a ski locker room. On the down side, when we checked in... More

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BWCR, General Manager at White Crystal Inn, responded to this review

Dear OwlNewforest, Thank you for providing such thoughtful and thorough feedback regarding your recent stay at Big White Ski Resort. We are glad you enjoyed your stay with us and we look forward to welcoming you back in the near future. The restaurant at the White Crystal Inn is privately owned and operated, unfortunately during some periods of the season... More

Montreal, Canada
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed December 27, 2012 via mobile

Very friendly staff, centrally located. Park your car underground and leave it there. Restaurant in the hotel is very good and very convenient for breakfast before heading out to ski. Well soundproofed room, well furnished with little fridge and microwave, and good heating system; beautiful view from room! Downside: Wi-Fi does not always work, cannot stream YouTube videos even when... More

Was this review helpful? Yes 1
BWCR, General Manager at White Crystal Inn, responded to this review

Hello Guliverstravels, Thank you for your recent review. I am glad to here you enjoyed your stay at the White Crystal Inn and your meals at Sante Bar and Grill. I will also be looking into ways of improving on the few negative points of your stay as I understand that these minor issues can deter from an otherwise great... More

Vancouver, British Columbia, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 19, 2012

I travelled with my 11 yr old son and it was perfect for us. I would return in a heartbeat. Excellent location for ski in and out as well as 50 yards to ski school and guest services. We faced the valley and had awesome views. Spacious and very clean with bonuses like fireplace and what we really appreciated: a... More

Was this review helpful? Yes 1
BWCR, General Manager at White Crystal Inn, responded to this review

Dear Ann K, Thank you for taking the time to provide such great feedback regarding your recent stay with us at Big White Ski Resort. We are pleased to hear that you and your son enjoyed your stay with us. We hope to see you both again soon. More

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Additional Information about White Crystal Inn

Also Known As:
White Crystal Hotel Big White
Address: 5275 Big White Road Big White, Big White, British Columbia VIP IP3, Canada
Location: Canada > British Columbia > Okanagan Valley > Big White
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #2 of 3 hotels in Big White
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — White Crystal Inn 3.5*
Reservation Options:
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