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White Crystal Inn

3.5 of 5 5275 Big White Road Big White, Big White, British Columbia VIP IP3, Canada
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White Crystal Inn
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White Crystal Inn
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27 reviews from our community

Traveler rating
    8
    9
    7
    2
    1
See reviews for
13
10
2
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (27)
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Vancouver
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed during Xmas and new years time. Room was good size for a hotel room. Great location. Nothing too fancy but high ceilings and view were nice. Was a bit put off that they tried to charge for the phone calls to room service when there is already service charge for room service. All in all was decent for what... More 

Was this review helpful? Yes 1
BWCR, Manager at White Crystal Inn, responded to this review

Dear Frank T, Thank you for providing your feedback and comments about your recent stay with us at White Crystal Inn. I am pleased to hear that you liked the central location of the hotel immediately adjacent to the ski slope. I trust we corrected the phone charges for you. If not, please send me a message so I can... More 

Top Contributor
61 reviews 61 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Best spot for a resort available! We booked the beautiful 2 bedroom corner unit and with a baby spent a huge duration of our time in the room. Perfect room! Perfect view from all windows! Right next to lifts and main lodge. The teenagers snowboarded right to our door and we could see them perfectly as they came down. The... More 

Was this review helpful? Yes
BWCR, Manager at White Crystal Inn, responded to this review

Dear Charwarner, Thank you for sharing your review with the travel community, we really appreciate your feedback. More 

Seattle
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed July 21, 2014

Stayed here for a Christmas week ski trip this past Christmas (Dec. 2013). Fantastic location with excellent ski in/out access and right in the village. Super friendly staff. The room was clean and comfortable with good mattresses and a nice spacious bathroom. We would absolutely pick this hotel again if we come back here!

Was this review helpful? Yes 1
BWCR, Manager at White Crystal Inn, responded to this review

Dear Rainlvr, Thank you for taking the time to provide such great feedback regarding your Christmas stay with us at the White Crystal Inn. We are pleased to hear that your stay was so enjoyable and that you found our staff so friendly. We really hope you will visit us again soon. More 

Dunham, Quebec
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 23, 2014

Great snow, a huge mountain with incredibly interesting terrain variation and scenery. The free ski hosts were fantastic. The hotel measured up to the mountain. It is not a new hotel but it was clean, orderly and everything was convenient. Friendly staff that gave prompt and effective service. We agree with a previous reviewer: "Unbelievable value and quality". We will... More 

Was this review helpful? Yes
BWCR, Manager at White Crystal Inn, responded to this review

Dear Kentana, Thanks for your thoughtful review of the White Crystal Inn. We are please to know that you enjoyed your stay with us and that you felt you received great value. We certainly welcome the chance to host you again! More 

Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 14, 2014

When I got to my room everything seemed ok, til I went to get a drink of water. Both glass cups in the bathroom were dirty. I mean like, DIRTY. They were grimy to the touch (inside and outside) and both had obvious chapstick lip marks on the cup rims. I washed them using the bathroom soap and they were... More 

Was this review helpful? Yes 1
BWCR, Manager at White Crystal Inn, responded to this review

Dear Kazfire, Thank you for your comments on your April stay with us at the White Crystal Inn. Please be assured that we are taking your concerns seriously and are taking steps to rectify these issues. If you would like to discuss this further at a time that is convenient to you, I have provided my direct line and email... More 

Vancouver, Canada
1 review
1 of 5 stars Reviewed February 19, 2014

Sleeping here was literally painful - I could not find a comfortable position. And I like a hard mattress! But this was like sleeping on a concrete pad, covered with the scratchiest, cheapest sheets I've ever encountered in a hotel room. It's like prison beds in an otherwise lovely room. Seriously, I had to eventually line up rows of pillows... More 

Was this review helpful? Yes
BWCR, Manager at White Crystal Inn, responded to this review

Dear Rebekah, Thank you for providing your feedback and comments about your recent stay with us at the White Crystal Inn. I am concerned about the issue with the hotel bed which you encountered during your stay and I'd really like the opportunity to discuss this further at a time that is convenient for you. To this end, I have... More 

brisbane
Top Contributor
51 reviews 51 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 30, 2014

We recently took up a deal for 7 nights and 6 days skiing, and for the price we thought things might be quite budget, however we were pleasantly surprised at what we got and where we were for the money. this our 6th time to big white and went because of the value deal on the big white webite for... More 

Was this review helpful? Yes
BWCR, Manager at White Crystal Inn, responded to this review

Dear Brissietravellers, Thank you for taking the time to provide such great feedback regarding your recent stay with us at White Crystal Inn. We are pleased to hear that your stay was so enjoyable and that you appreciated the Neutrogena amenity package. We hope we have the opportunity to host your visit again soon! More 

Vancouver Island
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2014

Comfortable, well equipped room....competent, friendly staff....good pub and separate restaurant next door...ski in and ski out....didn't use fitness room or other amenities such as sauna and hot tub.

Was this review helpful? Yes
BWCR, Manager at White Crystal Inn, responded to this review

Dear Killiansdad, Thank you for sharing your review with the travel community, we really appreciate your feedback. More 

Ottawa, Ontario, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 24, 2013

My wife and I stayed here for 7 days in early February 2013 and had an excellent time. The room is very spacious and well equipped. While we would have loved to have an oven in the kitchenette we found everything to be just about perfect. Our room looked out over the valley (i.e. away from the hill), and noise... More 

Was this review helpful? Yes 1
BWCR, General Manager at White Crystal Inn, responded to this review

Hello Chris B, Thank you for taking the time to provide such great feedback regarding your recent stay with us at Big White Ski Resort. We are pleased to hear that your stay at the White Crystal Inn was so enjoyable and that you hope to return soon. Thanks again! More 

Richmond
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 16, 2013

Stayed for 4 nights, taking advantage of a pay for 3 stay for 4 nights promo. We had a unit on the second floor, superior kitchenette. We arrived at 3:30, check-in was at 4pm. Unfortunatley our room and the room of ther firends we were travelling with was not available until 4:30, so things did not start out well as... More 

Was this review helpful? Yes
BWCR, General Manager at White Crystal Inn, responded to this review

Hello Jay_&_Barb, Thank you for providing such thoughtful and thorough feedback regarding your recent stay at Big White Ski Resort. We are glad you enjoyed your stay with us and we look forward to welcoming you back in the near future. I'm sorry to hear that your units were not ready for our advertised check-in time, we do strive to... More 

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Additional Information about White Crystal Inn

Address: 5275 Big White Road Big White, Big White, British Columbia VIP IP3, Canada
Location: Canada > British Columbia > Okanagan Valley > Big White
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — White Crystal Inn 3.5*
Number of rooms: 32
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Also Known As:
White Crystal Hotel Big White

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