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Inn at Big White

Central Village, Big White, British Columbia V1P 1P3, Canada
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Inn at Big White
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Inn at Big White
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52 reviews from our community

Traveler rating
    13
    18
    11
    6
    4
See reviews for
12
12
2
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Broxbourne, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 8, 2015

We first stayed here two years ago and had a good time . Since then the former in-house Indian restaurant has been replaced by The Blarney Stone Irish pub, and this has improved the place from its already high standard. We stayed in a ground floor one bedroom apartment which was of excellent standard with a kitchenette and large lounge.... More 

Was this review helpful? Yes 1
BWCR, Manager at Inn at Big White, responded to this review

Dear geoff2405, Thank you for your positive review on the accommodation, staff and ski-in ski-out access at the Inn at Big White. I am glad you enjoyed the Blarney Stone Irish Pub on the ground floor too – it is a great place to go after a day on the slopes! More 

Surrey, Canada
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 5, 2015

We stayed here as a family. The rooms were cleaned and we were pleased with everything. Cost was good. The staff was super. I would say if you want to have a couple of days and not want to spend to much this would be the hotel i would stay for a family. Very clean and large. Front desk was... More 

Was this review helpful? Yes 1
BWCR, Manager at Inn at Big White, responded to this review

Dear 137carmel, Thank you for sharing your recent experience at the Inn at Big White with the travel community. We are glad to hear that you were able to prepare a full breakfast with our galley kitchen. The hot plates we have in this hotel are an induction cooker so the pot or pan needs to have the right type... More 

Maroochydore, Australia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 29, 2015

We stayed at the Inn for a period of 3 weeks in a superior room, on the ground floor. The room was spacious, with a mini-kitchenette - hot plate, microwave, coffee making etc - and a gas fireplace. We were a bit hesitant about our room location (Room #128) as we were literally two doors down from the fire-door and... More 

Was this review helpful? Yes 2
BWCR, Manager at Inn at Big White, responded to this review

Dear Jaro B, Thank you for providing such thorough and thoughtful feedback about your recent stay with us at the Inn at Big White. I am happy to hear that you found the room to be spacious and quiet. We advertise the Inn at Big White as "Ski to/Ski from" because most of the time a short walk is required... More 

Whitby, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2015

When I got to my room there was handwritten note from housekeeping welcoming me and offering anything I needed. I was only going to be here for two nights so I wanted to be environmentally responsible so I opted not to request service while I skied. When I returned to my room I found a bag on my door with... More 

Was this review helpful? Yes 1
BWCR, Manager at Inn at Big White, responded to this review

Dear Stones2013, Thank you for your positive review on the hotel service provided at the Inn at Big White. Housekeeping, the front desk, and other hotel staff work hard to ensure that guests have an amazing experience. I am glad you had such a positive two-night stay at the Inn at Big White! More 

Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 3, 2015 via mobile

My partner and I stayed at the INN and the room was really wonderful and spacious inside and had a cute little fire place which gave it the perfect winter holiday feel. The location is great, straight across from the main village, the only issue we had was the actual positioning of our room, it was the first room down... More 

Was this review helpful? Yes 2
BWCR, Manager at Inn at Big White, responded to this review

Dear Maree093, Thank you for sharing your review with the travel community, we really appreciate your feedback. More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 3, 2015

This Inn is centrally located within the Village Center. It's a 3 story property with fireplace and a heated pool and hot tub. It's also ski in/out. There's also an Irish Pub in the building open for breakfast. Service was good. The front desk were helpful upon checkin about activities and showed us on a map where restaurants and rental... More 

Was this review helpful? Yes 1
BWCR, Manager at Inn at Big White, responded to this review

Dear Jeanette N, Thank you for providing such thoughtful and thorough feedback regarding your recent stay at the Inn at Big White. We are glad you enjoyed your stay with us. Thank you for pointing out the housekeeping shortfalls. We have completed another training session with the cleaning team to cover these topics. We hope to host you again soon. More 

Sydney, Australia
Top Contributor
67 reviews 67 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 2, 2015

The Inn at Big White is an absolutely fantastic choice of accommodation on the snow! The location is perfect- a short walk into the centre of the village, to the Gondola to take you down to Happy Valley Lodge, the bullet express chair lift and most of the highly recommended restaurants on the Resort! The Inn itself is staffed by... More 

Was this review helpful? Yes 1
BWCR, Manager at Inn at Big White, responded to this review

Dear Carmenannwood, Thank you for providing such thoughtful and thorough feedback regarding your recent stay at the Inn at Big White. We are glad you enjoyed your stay with us and we look forward to welcoming you back in the near future; smiling faces and all. More 

Vancouver Island, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 17, 2015

We stayed for a weekend and thought the place was great. Nothing fancy or glitzy, had a nice ski lodge feel to it. The locations was perfect, skied out the back door and everything else was in the village across the street. The view from our room was spectacular. Booked a mountain view. Everything in the hotel was clean and... More 

Was this review helpful? Yes 2
BWCR, Manager at Inn at Big White, responded to this review

Dear Java85, Thank you for sharing your positive feedback on the Inn at Big White with the rest of the online travel community. The hotel’s central location certainly allows for convenient ski-to ski-from access to the slopes and easy access to village amenities. I am glad you enjoyed using the hotel hot tub and your kids had fun in the... More 

Vancouver, Canada
Senior Contributor
41 reviews 41 reviews
38 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed February 15, 2015

We stayed at the Inn over the weekend and were surprized by it! The photos do not do it justice and we were expecting worse than what we got! We requested to be on the 3rd floor away from the pub (traveling w/ an infant) and were granted this. Our room faced out over the valley and sunrise/sunset were gorgeous.... More 

Was this review helpful? Yes 1
BWCR, Manager at Inn at Big White, responded to this review

Dear SCF2010, Thank you for taking the time to provide such great feedback regarding your recent stay with us at the Inn at Big White. We are pleased to hear that you appreciated the Neutrogena amenity package and the uninterrupted views from your hotel room. We are in the process of updating the photos of the units to show the... More 

bc
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 8, 2015

First let me say this, regardless of the negatives that I may mention, I will continue to return to this hotel with my young family due to the incredible location and amazing customer service. We arrived yesterday. Granted, we were not meant to arrive until today; however, due to a change in our schedule, we called ahead and requested a... More 

Was this review helpful? Yes 1
BWCR, Manager at Inn at Big White, responded to this review

Dear TLC1973, Thank you very much for taking the time to provide us with feedback on your experience at the Inn at Big White. As Big White strives to provide the best possible customer experience to our guests we take our level of service very seriously. Our company’s mission statement is ‘to exceed our guests expectations with superior service and... More 

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