We liked the location, staff were courteous but that's about it. For $250+ /night I was not impressed that our toilet was constantly running and our furnace kept going out which is the only heat in the suite aside from a baseboard heater in the bathroom. Our heat went out in the middle of the night and there were no... More

The room was tiny - it wasn't that comfortable but the view was lovely. I was on my own but with another it would have made for a fairly grim holiday if we were paying over $1,000 each to stay for a week. The benefits are that you are so close to the village, slopes etc. This is a place... More

if you are a budget traveller, then this place is ok. i compare it to an all-ages hostel. the location is quiet but not very ski friendly. we saw families with young kids struggling with all their gear. you have to cross a busy road to get to the village and lifts. the rooms are bland but clean. the beds... More

This is a very simple hotel but was sufficient for its price. The average room includes a queen size bed and dining area for four that can turn into a murphy bed. A kitchen sink, fridge, microwave, toaster, coffee machine, kettle, some dishes, and utensils are included. There is a pool and small hot tub. The hot tub gets crowded... More

The hotel staff were fantastic! Check in was no problem at all and they were able to handle all our questions about Big White Resort and had some great recommendations. The price we paid was a little expensive for what it was but overall it was on hill accommodation so you would expect that. The murphy bed wasn't as bad... More

We were treated very well by the staff, but the room was definitely an inferior one considering the fee of $130. It had an uncomfortable murphy bed and an even worse sofa bed... Skiers tend to need comfy mattresses after a hard day's riding and this hotel did not have good beds! More

A disapointing stay here this season, was looking forward to the legendary Canadian hospitality, all we got was indifferent Aussie attitude. I'll start with a positive: The room was spacious and very quiet. Otherwise; Rooms were not cleaned, towels may get refreshed if you are lucky, the bath was never cleaned, the hot tub looks like a festering swamp,reception staff... More

I stayed at the Inn at Big White for 9 days with my partner and 13 year old son - it was our first time in a Canadian ski resort and we thought it was fine, especially compared to what the same money would buy in a European resort. It was the last week of the skiing season, so things... More

We are just back from skiing in Big White. The Inn at big white was a hugh dissapointment. This is the 6th time we have been to Cananda and we were were surprised to find such poor service. The hotel is run by young Austalians on a "year out" and on minimum wage. They are all very friendly but there... More