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3.5 of 5 Condominium   |   5255 Big White Road, Big White, British Columbia V1P 1P3, Canada
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Stonebridge Lodge
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A recent review
3 of 5 stars reviewed 2 weeks ago
734debbie Chelan, Washington
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20 reviews from our community

Traveler rating
    12
    5
    3
    0
    0
See reviews for
14
3
Solo
0
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chelan, Washington
1 review
3 of 5 stars Reviewed 2 weeks ago

The unit is fine but very dark due to lack of natural light. Our unit looks at adjacent building so is very dark inside. Also Big White Central Reservations will not move you if any unit you rent from them has issues; they represent the owners not the renter. It's buyer beware with no help from them to resolve.

Was this review helpful? Yes
BWCR, Manager at Stonebridge Lodge, responded to this review

Dear Debbie, Thank you for providing your feedback and comments about your recent stay with us at Stonebridge Lodge. We do our best to accommodate all of our guests to ensure they have a wonderful winter vacation at Big White. All of our Stonebridge properties have detailed descriptions and photos to help guests choose a property that best suits their... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We booked in at Stonebridge for 7 nights, arriving on Boxing Day of 2014. We stayed in building 2 unit 106. The floor plan was perfect - a master suite and a second bedroom that accommodated 2 double beds (the ad said it was 2 queen, reality is that the beds were doubles) which worked perfect for us with 2... More 

Was this review helpful? Yes 1
BWCR, Manager at Stonebridge Lodge, responded to this review

Dear WLTH, Thank you for taking the time to provide such great feedback regarding your recent stay with us at Stonebridge. We are pleased to hear that your stay was so enjoyable and that the cleaning service was satisfactory. More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Unit 1407. 2 bedroom w hot tub. Ancient television set in main room .Very small. Limited cable channels available. Didn't even have TSN or Treehouse Rock hard beds Lumpy pillows No front desk in building No luggage assistance in building One coffee packet per stay Excellent location Not worth the money, won't be back

Was this review helpful? Yes 2
BWCR, Manager at Stonebridge Lodge, responded to this review

Dear 1976Male, Thank you for your comments on your recent stay at Stonebridge. Please be assured that we are taking your concerns seriously and are taking steps to rectify these issues. If you would like to discuss this further at a time that is convenient to you, I have provided my direct line and email address for you in a... More 

Surrey
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed February 10, 2014 via mobile

I stayed in appt 2102, stonebridge lodge for 9 days with my (20 year old) son. The condo was just perfect for us: 2 bedrooms each with a queen sized bed (very comfortable), 2 bathrooms, and open plan kitchen, diner, lounge with a lovely gas fire. There was also a hot tub on the balcony which we used a lot... More 

Was this review helpful? Yes 2
BWCR, Manager at Stonebridge Lodge, responded to this review

Dear King Alfie, Thanks very much for sharing your comments with the travel community. We are very happy to hear that your stay at Stonebridge Lodge went exactly as you hoped. Pre-ordering groceries was very wise! We certainly hope you will visit us again. More 

Adelaide, Australia
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 23, 2014

We stayed here for a week and would definitely recommend it for families. The location would have to be the best in Big White. The ski in ski out location is a blessing especially when skiing with children. The apartments are spacious with enough room for everyone's bags and having your own washing machine and dryer is very useful. On... More 

Was this review helpful? Yes 1
BWCR, Manager at Stonebridge Lodge, responded to this review

Dear Nkwalter2014, Thank you for sharing your review with the travel community, we really appreciate your feedback. Most of the rental units in Stonebridge Lodge do have a private hot tub, however there are a few that do not. There are plans to upgrade the cable television service in the Stonebridge Lodge in the near future. I hope you will... More 

Sydney, Australia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 17, 2014

The minute we walked inside we felt at home. A large living and kitchen area with views over the village. The hot tub on the balcony was a god send after a day of skiing. We opted for a christmas package,so our tree was up and the decorations were waiting to be put on the tree,the condo was decorated throughout,which... More 

Was this review helpful? Yes 1
BWCR, Manager at Stonebridge Lodge, responded to this review

Dear Stacey P, Thank you for sharing your review with the travel community, we really appreciate your feedback. More 

Auckland
Contributor
18 reviews 18 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 14, 2013

Very well located in the centre of Big White village. Easy to ski home for lunch etc. Well appointed and comfortable apartment, with hot tub and barbeque on the balcony. There was very little available to watch on tv, which was frustrating considering the cost of the apartment.The security codes for entry into the apartment and ski locker were exceptionally... More 

Was this review helpful? Yes 1
BWCR, Manager at Stonebridge Lodge, responded to this review

Dear Penny, Thank you for sharing your review with the travel community, we really appreciate your feedback. The cable television service will be reviewed for the 2014-15 season. Please stay tuned into the Big White website for updates in the fall of this year. More 

Contributor
15 reviews 15 reviews
15 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed March 22, 2013

There is no doubt that this property is the perfect ski in ski out location. The unit we were in was enormous with beautiful finishing's. Where in my opinion it falls short is service. For $460/night (2 bedroom) there is no front desk so you have to drive to Big White Central Reservations to check in. Once checked in you... More 

Was this review helpful? Yes 6
BWCR, General Manager at Stonebridge Lodge, responded to this review

Hello cjay0121, Thank you for providing your feedback and comments about your recent stay with us at Big White Ski Resort. We also agree with you that Stonebridge Lodge has the perfect Ski in Ski out location and the units are beautifully finished. We would love to have a check in desk at Stonebridge but unfortunately the development was not... More 

Ottawa, Canada
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 13, 2013 via mobile

This is our third time visiting Big White and staying at Stonebridge. The location is perfect, so close to the Village Mall and ski in to the Bullet Chair and the Snow Ghost and Ridge Rocket lifts. The units have everything you would need for a family including in unit washer and dryer. The finishes are lovely, granite counter tops,... More 

Was this review helpful? Yes
BWCR, General Manager at Stonebridge Lodge, responded to this review

Dear Jobird65, Thank you for providing such thoughtful and thorough feedback regarding your recent stay at Big White Ski Resort. In regards to exiting the gym, the building was concerned with people accessing the building via the swim in/swim out. To avoid unwanted guests having access to Building 2 the building management put the lock on the door as a... More 

Warrington
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 25, 2013

We stayed at Stonebridge Lodge condo's for 4 nights in a one bedroom unit and were very impressed with the level of finish. Beautiful fittings, granite work tops, well appointed and a private hot tub on our balcony. Under ground heated car park. Very easy centralised check in and perfect ski in ski out location.

Was this review helpful? Yes
BWCR, General Manager at Stonebridge Lodge, responded to this review

Hello Fluffygerbillips, Thank you for sharing your review with the travel community, we really appreciate your feedback. I will be getting our owner relations department to look into the issues you had with the bedding in your unit and see why the bedding was so unsatisfactory. Thanks again. More 

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Additional Information about Stonebridge Lodge

Address: 5255 Big White Road, Big White, British Columbia V1P 1P3, Canada
Location: Canada > British Columbia > Okanagan Valley > Big White
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Stonebridge Lodge 3.5*
Number of rooms: 58
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