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Cheval Blanc St-Barth Isle de France

Certificate of Excellence
Baie des Flamands, Anse des Flamands 97133, St Barthelemy (Formerly Hotel St Barth Isle de France)
Cheval Blanc St-Barth Isle de France
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231 reviews from our community

Traveler rating
    179
    30
    10
    9
    3
See reviews for
36
122
2
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Cheval Blanc St-Barth Isle de France
See the most recent reviews
Brisbane, Australia
Top Contributor
89 reviews 89 reviews
25 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed March 15, 2015

We stayed 5 nights here in March 2015. A Beach Room., No 12 which is one of twelve, six on the top floor top and six below. Ours was the top floor closest to the restaurant. Beautiful décor in pastel tones as you will see on the website and good sized rooms with nice balconies with lounges. My only disappointment... More 

Was this review helpful? Yes 2
ChevalBlancSBH, General Manager at Cheval Blanc St-Barth Isle de France, responded to this review

Dear Guest, We would like to thank you for having taking the time to share your recent experience at Cheval Blanc St-Barth Isle de France, and happy to read that you enjoyed all our novelties and new colors. We are extremely sorry that the music at the restaurant was a little bit loud – When the music at the restaurant... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2015 via mobile

We have been several times and will continue to go back. However a big disappointment is their WiFi connection. It's awful! For someone that needs to be connected it can drive you crazy. Also, no cheese burgers at the beach Restaraunt for lunch. Are they kidding...we are in paradise dreaming of Jimmy Buffets song and we have to leave the... More 

Was this review helpful? Yes 1
ChevalBlancSBH, Directeur général at Cheval Blanc St-Barth Isle de France, responded to this review

Dear Guest, We would like to thank you for having taking the time to write us on Tripadvisor. We are delighted to learn that you enjoyed your stay with us even if the Wi-Fi connection was not as the level of your expectation, and we are extremely sorry for that. We do understand that some guests need to be often... More 

Chicago, Illinois
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 6, 2015

We spent a week at the Cheval Blanc. The hotel is beautiful and it's located in paradise, complete with a spectacular beach and close walk to a nature preserve with a walking trail and another gorgeous & unspoiled beach. The concierge staff is spectacular -accommodating every need with grace and competence. The check in staff could not be more lovely... More 

Was this review helpful? Yes
ChevalBlancSBH, Directeur général at Cheval Blanc St-Barth Isle de France, responded to this review

Dear Guest, Many thanks for having taking the time to write us on Tripadvisor. We are delighted to read that you enjoyed your experience at Cheval Blanc St-Barth Isle de France. The Flamands beach is one of the finest of the island, very calm and natural, a little piece of paradise. The entire team of Ambassadeurs does it best to... More 

Yardley, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 5, 2015

We had the best vacation ever and it is mostly because the entire staff at Isle de France is superb! There was great communication prior to our arrival with the Concierge Sarah and with Romain who arranged a more than perfect renewal of our vows on the beach followed by an exquisite,private dinner also on the beach.......he even arranged a... More 

Was this review helpful? Yes
ChevalBlancSBH, Directeur général at Cheval Blanc St-Barth Isle de France, responded to this review

Dear Madame, Many thanks for having taking the time to write us on Tripadvisor, and for having sharing your recent experience at Cheval Blanc St-Barth Isle de France. It was such a pleasure to participate and assist you in organizing such an important and beautiful event. The whole professional and passionate team did it with all its heart. Your comment... More 

London
Top Contributor
59 reviews 59 reviews
26 hotel reviews
127 helpful votes 127 helpful votes
1 of 5 stars Reviewed March 1, 2015

This review relates to the beach restaurant of the "new" Cheval Blanc. I tried to book several weeks ahead by phone from London but, believe it or not, when the switchboard tried to put me through the phone just rang and rang. I phoned back and the obviously embarrassed switchboard operator could not get through either so she took a... More 

Was this review helpful? Yes 3
ChevalBlancSBH, General Manager at Cheval Blanc St-Barth Isle de France, responded to this review

Dear Guest, Many thanks for having taking the time to write us on Tripadvisor. We do regret to hear about your disappointing experience for which we are extremely sorry. Please allow us to investigate the circumstances of the occurrence. Furthermore, the next time you would like to come to St-Barth, or make a reservation in our restaurant, please feel free... More 

Princeton, New Jersey
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 22, 2015

The restaged Isle de France on Flamands beach in St Barth is gorgeous and blissful. ABove and beyond all the virtues are its management team and staff across the property. They bend backwards to make your visit perfect. The rooms are devine, and the beach is the best on St. Barth. Like all the hotels on St. Barth, the rooms... More 

Was this review helpful? Yes 2
ChevalBlancSBH, Directeur général at Cheval Blanc St-Barth Isle de France, responded to this review

Dear Guest, We would like to thank you for sharing your recent experience in our Maison on Tripadvisor. Set on the Flamands bay, widely regarded as the island’s finest, the iconic Cheval Blanc St-Barth Isle de France is home to 40 beautifully appointed rooms, suites and villas, with panoramic beach views or nestled in the lush gardens. We have many... More 

Dallas, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 8, 2015

Just stayed at Cheval Blanc in St. Barth's. I was excited to see the new changes made and I was not disappointed. I believe they have stepped up their service as it was impeccable. The hotel is still the beautiful white is always was, the blue touches are gone and a peaceful peach or blush color has been added. The... More 

Was this review helpful? Yes 2
ChevalBlancSBH, Directeur général at Cheval Blanc St-Barth Isle de France, responded to this review

Dear Madame, We would like to thank you for having taking the time to share your recent experience at Cheval Blanc St-Barth Isle de France on Tripadvisor. We are also delighted to read your feedback because it represents our best reward. The style and the spirit of our Maison is still the same, blending elegance and simplicity with a passionate... More 

Wellesley, Massachusetts
Top Contributor
95 reviews 95 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 29, 2015

We arrived from the cruise ship and hoping to get a spot on the beach before our lunch. The staff could not have been more accommodating and helpful. The day was terrific. One caution, the waves can be rough and knock you down if you are not careful. Lunch was superb, especially the lobster fritters!!!! Granted it was pricey, but... More 

Was this review helpful? Yes 1
ChevalBlancSBH, Directeur général at Cheval Blanc St-Barth Isle de France, responded to this review

Dear guest, We would like to thank you for having taking the time to write us on Trip Advisor. We are delighted to read that you enjoyed your recent experience with us, and particularly your lunch on the Flamands Bay, one of the island’s finest beach. We do hope to welcome you back in our Maison, as you could appreciate... More 

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 25, 2015

Out-of-season -- I would avoid due to the weddings..... In general we enjoyed the hotel, probably the best beach on the Island and good service BUT we had some problems that nearly ruined our stay, we stayed for a week just after the end of season in April 2014, we were told - before arrival - that one evening in... More 

Was this review helpful? Yes 3
ChevalBlancSBH, Directeur général at Cheval Blanc St-Barth Isle de France, responded to this review

Dear Monsieur Baroness, We thank you for sharing your feedback about your previous stay at Hotel Saint-Barth Isle de France and regret to hear your disappointing experience for which we are extremely sorry. As you may know, on the reopening on October 15th we joined the Cheval Blanc collection as Cheval Blanc St-Barth Isle de France. Our Maison is delighted... More 

Contributor
11 reviews 11 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 12, 2015

Second time there. Gets better and better every time. Last year was perfect, I did not think it can get better, but it did. Service is above and beyond of what you can imagine, starting with the general manager, customer relation manager, front desk, restaurants and even the night front desk is above your expectations. All our stay we were... More 

Was this review helpful? Yes 2
ChevalBlancSBH, General Manager at Cheval Blanc St-Barth Isle de France, responded to this review

Dear Guest, Many thanks for sharing your first and second experience at Cheval Blanc St-Barth Isle de France. We are so happy to read that you enjoyed your stay with us, and the fact that you appreciated the spirit of our Maison. Every year, we try to improve the quality of our service. Every little detail is really important for... More 

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