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All 1 Chigwell accommodations

Vitalise Jubilee Lodge

4.0 of 5 Specialty Resort   |   Grange Farm | High Road, Chigwell IG7 6DP, England
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  • Reviews (12)
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Vitalise Jubilee Lodge
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12 people have reviewed this hotel

Traveler rating
    7
    1
    0
    0
    4
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Families
0
3
5
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Contributor
11 reviews 11 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 11, 2014

I have been here many many times, the staff are amazing people, and the volunteers need medals! The place might need a lick of paint but your dont go here for the decor! The girls in the kitchen work so hard and the food is lovely. I dont understand the last comment about the trips, the coach parks in a... More

Was this review helpful? Yes 3
Cambridge, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 18, 2013

I am a fit 71 year old caring for my disabled husband. We stayed at Jubillee Lodge from Sept 14th-18th 2013. We met the manager on our departure & wrote to her on the 19th Sept , expressing our concerns about the standard of accommodation, meals and outings and entertainment. we have had no acknowledgement of our letter as yet.... More

Was this review helpful? Yes 4
Vitalise_Jubilee, Public Relations Manager at Vitalise Jubilee Lodge, responded to this review

Thank you for taking the time to write to us, Vitalise take each and every complaint very seriously and we always take great care to ensure that they are investigated and resolved appropriately. We have conducted an investigation and a response to your letter has been sent. Vitalise as a charity strive to ensure we always provide and deliver high... More

Aberystwyth, Wales, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 11, 2013

I spent 2 weeks there in September, All the staff and the volenteers were very good! I had a lady who helped me to shower and she was bight and always sung! I aways had good food there. I am pleased that after a good breakfast I was offered tasted sandwiches and fruit as I knew I would have a... More

Was this review helpful? Yes 2
London, United Kingdom
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 15, 2013

I know Jubilee Lodge very well, the staff are committed to giving the best care and holiday experience as possible, the daily trips out to all the premier tourist attractions, nightly entertainment and home cooked food are all great, the care and nursing staff are at hand 24/7, and nothing is too much trouble for them. The managers take the... More

Was this review helpful? Yes 2
Norwich, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 27, 2013

i have just finished a holiday there supporting someone ,on arrival his dietry needs were not met and given a ploughmans and bread a no no ,i explained but they said its all there was ,dinner was not till 6 30 and only cakes and bread were provided for the average ,given that we paid extra for the priverlage,630 was... More

Was this review helpful? Yes 3
Vitalise_Jubilee, Public Relations Manager at Vitalise Jubilee Lodge, responded to this review

Though we were very gratified to read these guests’ excellent comments about our volunteers, we were very concerned to hear they were less than satisfied with other aspects of the service they received during their recent stay with us. We have subsequently been in touch with these guests to offer our apologies and assure them that we are looking into... More

London, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 8, 2013

I have stayed at this Vitalise centre on a number of occasions. They are a registered charity providing holidays and respite care for physically disabled adults. There is a least one nurse on duty 24-hours a day, backed up by care assistants and residential volunteers. The standard has always been exemplary during my weeks spent there. When calling for assistance... More

Was this review helpful? Yes 3
Billingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2013

ive been going to jubilee lodge for years the staff,volunteers and place is really good ive got no bad comments.Everyone has there own mind and taste,you have to try it out for yourself and not listen to others.

Was this review helpful? Yes 2
Loughton, United Kingdom
1 review
5 of 5 stars Reviewed March 5, 2013

i work at jubilee lodge could not think of any other place nicer than here very friendly people from staff to volunteers to the guests,one of the best things i love about it is seeing all the guests enjoying themselves.

Was this review helpful? Yes
Peterborough, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 12, 2013

I attended Jubilee Lodge as a volunteer and can hoenstly say that the place is not as the pictures above show. We attended and found that the rooms were clean and the only thing that was remotely dirty was the shower room, however when we spoke to the people about it they were on it and they got it sorted... More

Was this review helpful? Yes 4
Norwich, England, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 18, 2012

I am a lady with MS and I went to Vitalise Jubilee Lodge in October with the hope of getting a good holiday break that catered for my needs. When I got there, I was not impressed. I spent £1000 on bad food, a museum with no lift for wheelchairs and neglecting nurses. A lot of staff were clique-y and... More

Was this review helpful? Yes 5
Vitalise_Jubilee, Public Relations Manager at Vitalise Jubilee Lodge, responded to this review

While the vast majority of our guests rate their experience of Vitalise as good or excellent, we actively encourage feedback – positive or otherwise – both during and after our guests’ breaks with us, so that we can further improve their experience. Although this lady did not raise her concerns with us directly, either at the time or after her... More

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Additional Information about Vitalise Jubilee Lodge

Address: Grange Farm | High Road, Chigwell IG7 6DP, England
Location: United Kingdom > England > Essex > Chigwell
Hotel Class:4 star — Vitalise Jubilee Lodge 4*
Also Known As:
Vitalise Jubilee Lodge Chigwell, Essex

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Vitalise provides accessible respite care and short breaks in a friendly and relaxed holiday environment. Each break is full board and offers a wide range of activities and excursions. 24-hour nursing care on-call and personal support is included in the price of a break.Vitalise Jubilee Lodge is ideally situated to take advantage of the countryside, the east coast and our great capital city. ... more   less 
Number of rooms
36

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