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All 2 Caroline Springs hotels

Mercure Melbourne Caroline Springs

4.0 of 5 Hotel   |   10 - 20 Lake Street, Caroline Springs, Victoria 3023, Australia (Formerly Grand Mercure Apartments Caroline Springs)
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Mercure Melbourne Caroline Springs
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A recent review
5 of 5 stars reviewed yesterday
Karl G Melbourne, Australia
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190 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I can only recommend this hotel for business or pleasure. City style service for a lot less than you would pay in the CBD. After all it is only a 25 minute trip to the City via the freeway. Secure undercover parking. Park your car and you are at check in one minute! Nice gym and indoor pool. The food... More 

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South Melbourne, Australia
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We recently spent 1 night at the hotel and it was great. Had dinner in the bistro downstairs and the meal was delicious and affordable. The hotel room was very spacious with a large king size bed, 2 seater couch and a small table and chairs. The bathroom was very nice and extremely clean. Good size balcony overlooking the lake... More 

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Launceston, Australia
Top Contributor
57 reviews 57 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed January 8, 2015

This is our second stay at the hotel, and we thoroughly enjoyed our two nights there. The room and bathroom were modern and spacious with a veranda. The air conditioning is efficient (it was 36 degrees outside) and there is undercover parking in the building. We loved the bistro, where we ate twice, and the café for breakfast and lunch.... More 

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Tatura, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 7, 2015

We stayed as a family, adults on a king size bed and child on the fold out couch. Although our view was on the opposite side of the lake you could still see the mountains in the distance and was equally as beautiful. Nice and quiet with the restaurant downstairs and convenience of shopping centre across the road. Clean facilities... More 

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Doubleview, Australia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 3, 2015

We spent two nights in this very affordable, suburban hotel around Christmas 2014. In summary: - It's a long way from the city and the rooms are above the car park. The location is in a fairly new suburban residential area. The hotel overlooks an artificial (?) lake which was convenient for our morning walks. A small suburban shopping mall... More 

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 21, 2014

Were here on a conference with some other members of my group, and actually regret attending the conference. We were double charged for a our rooms, at the wrong rate and are still chasing additional charges 4 months later. They also take $100 off your card on check in, and hold it for 7 days, rather than take it off... More 

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Belinda L, Director of Sales at Mercure Melbourne Caroline Springs, responded to this review

Dear Kym, Thanks very much for taking the time to write your review and it's great to hear from you again. As per our email and phone correspondence, we offered you a complimentary nights stay or a refund of the difference between the rates when you first enquired to when you decided to book. You chose the refund which has... More 

Newcastle, Australia
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 11, 2014

Meeting in one of the meeting rooms, nicely catered for. Lunch & Dinner in restaurant very nice. Great staff, attentive and good at their jobs. Breakfast in cafe/bar, could not fault fresh nice coffee and tomato juice always a test. Room very nice and comfortable. Would stay again.

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Additional Information about Mercure Melbourne Caroline Springs

Address: 10 - 20 Lake Street, Caroline Springs, Victoria 3023, Australia (Formerly Grand Mercure Apartments Caroline Springs)
Location: Australia > Victoria > Caroline Springs
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Melbourne Caroline Springs 4*
Number of rooms: 58
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