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All 2 Caroline Springs hotels

Mercure Melbourne Caroline Springs

4.0 of 5 Hotel   |   10 - 20 Lake Street, Caroline Springs, Victoria 3023, Australia (Formerly Grand Mercure Apartments Caroline Springs)
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Mercure Melbourne Caroline Springs
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A recent review
3 of 5 stars reviewed 5 days ago
Anna B
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165 reviews from our community

Traveler rating
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    25
    6
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Breakfast team efficient and friendly and had a small but delicious menu, bistro team told me everything is made to order (waiting times), so apart from one meal, I ate across the road in other restaurants, which are under 5min walk away. General hotel is as good as new and was having even further improvements in the bar area during... More

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Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Attended a 60th birthday at this venue and stayed the night. Lovely area, very good food and a very roomy room. Luke was also very helpful at reception. Breakfast was great, I had the pancakes, very yummy and at a reasonable price.

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Shepparton
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I had a business meeting in the western suburbs of Melbourne and I thought that I would try Mercure Caroline Springs to stay overnight. What a great choice, the accommodation is on the top level of the building so there wont be noises from above. Clean rooms and comfortable bed. Plenty of parking with a multi level car park. Large... More

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Surfers Paradise, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

Had an Awesome Holiday at Caroline Springs. Awesome Hotel, Clean, Beautiful Surroundings, Excellent restaurants, Beautiful Rooms (Lakeview room), Friendly staff Hotel is just across from Shopping Centre. The Hotel has amazing views of Lake Caroline. Close to Tullamarine, Buses, Trains only half hour trip by train to the City via Water gardens Highly Recommended

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Traralgon, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed August 3, 2014

This is a few months late but here goes. We were dropping friends off at the airport early in the morning so decided rather than get up at some ungodly hour - we'd stay the night before here. (We live a few hours east of the city and traffic can be a problem) It's only a 20 minute drive from... More

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Melbourne, Australia
Top Contributor
84 reviews 84 reviews
6 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed July 21, 2014

Wow, who would've thought a great hotel & excellent venue (west waters) in Melbourne's western suburbs?! Stayed for a business conference, excellent facilities, location, service: highly recommended!!! Hotel room large with comfy bed, large bathroom & shower, dryer, washing machine, oven & self contained kitchenette. Magazines to read, toiletries.

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Belinda L, Director of Sales at Mercure Melbourne Caroline Springs, responded to this review

Dear SarahT239, Thanks very much for your feedback and wonderful to read your feedback. We trust your conference was a success and we look forward to welcoming you back soon. With warmest regards, Belinda More

Adelaide, Australia
Top Contributor
75 reviews 75 reviews
33 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed July 19, 2014

We stayed here for one night so we could make an early start on the freeway rather than working our way an hour across Melbourne. For this purpose it was fantastic. It meant we could have a bit more of a leisurely start to the day. If you are a tourist looking to see Melbourne city it's probably not the... More

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 3, 2014

I stayed at the hotel overnight for a business trip to Melbourne's outer suburbs. It's a fairly new hotel with beautiful and clean rooms and friendly staff, especially in the reception. The surrounding area has several restaurants and a shopping centre within walking distance. Ideal stay for the business traveller.

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Ocean Grove, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2014

I stay regularly at this hotel, my family live close by and i regularly visit, and when I'm need to look after my grandchildren several days in a row, rather than go home, i stay at this hotel, it is clean, modern has great facilities, and I've always had a good stay. This time however, i had a great stay.... More

Was this review helpful? Yes 1
Belinda L, Director of Sales at Mercure Melbourne Caroline Springs, responded to this review

Dear Helen S, Thanks very much for your feedback. It's great to read such wonderful comments about Luke. I will be sure to let our General Manager Tony Wilson know and also recognise Luke. Thanks again! With warmest regards, Belinda More

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Additional Information about Mercure Melbourne Caroline Springs

Address: 10 - 20 Lake Street, Caroline Springs, Victoria 3023, Australia (Formerly Grand Mercure Apartments Caroline Springs)
Location: Australia > Victoria > Caroline Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Melbourne Caroline Springs 4*
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