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Mercure Melbourne Caroline Springs

4.0 of 5
10 - 20 Lake Street, Caroline Springs, Victoria 3023, Australia (Formerly Grand Mercure Apartments Caroline Springs)
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Mercure Melbourne Caroline Springs
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A recent review
5 of 5 stars reviewed 1 week ago
Kaye19602013 Bundaberg, Australia
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198 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Bundaberg, Australia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there for a night with a friend and found the hotel one of the best I have been to. We had dinner at the bistro and the food was top class with a large breakfast the next morning, Our room overlooked the lake with a balcony and all amenities including dressing gown, slippers and a coffee machine, toiletries.... More 

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Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The best part of the stay was the staff - from Front Desk, through to meals/bars to the room staff - nothing was too much to them to assist. the room was large enough for the two of us with more room to spare. Parking is great. Meals first class - both room service and counter/restaurant. It made a 10... More 

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Sydney, Australia
Senior Contributor
46 reviews 46 reviews
33 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had to stay at this hotel as a client was holding an event within the venue the following day. Being in Caroline Springs and built as part of an entertainment centre I really didn't know what to expect. Truth is, the rooms are modern, roomy and well appointed. The bathroom in particular was a standout with a great deal of... More 

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Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Recently stayed here for a night and really enjoyed it. The friendly smiles at the front desk were what I needed after a long flight. The room was also a larger size than I expected with my own balcony. It's a bit out of Melbourne but well worth the extra drive.

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Frankston, Australia
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for 1 night late March. We booked this hotel because we were travelling from the other side of town for a birthday party, so it was more necessity than choice, so we didn't investigate it much, it was close to the venue so we just booked it. Well what a surprise! We had no idea that it was such... More 

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Warrnambool, Australia
Top Contributor
144 reviews 144 reviews
45 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed March 8, 2015

I recently stayed at the hotel enroute to a conference. I chose the hotel as it avoided me needing to go into the CBD. I was not disappointed. The rooms were spacious and clean with a good bed with many rooms having nice outlooks over a man made lake. I ate in the bistro and was very happy with the... More 

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Melbourne, Australia
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 1, 2015

I can only recommend this hotel for business or pleasure. City style service for a lot less than you would pay in the CBD. After all it is only a 25 minute trip to the City via the freeway. Secure undercover parking. Park your car and you are at check in one minute! Nice gym and indoor pool. The food... More 

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