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Quest Caroline Springs

234 Caroline Springs Boulevard, Caroline Springs, Victoria 3023, Australia (Formerly Caroline Springs Melbourne Resort )
Hotel amenities
Quest Caroline Springs
Best prices for: 1 room 1 guest
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A recent review
5 of 5 stars reviewed 1 week ago
natalierose77
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47 reviews from our community

Traveler rating
    18
    10
    6
    3
    10
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2
11
4
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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    (47)
  • Mar-May only
    (8)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (15)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I've been staying at the quest hotel for over a year now and have always found it a pleasant time with majority of the time not wanting to go home ! The staff her are well organised,friendly and reliable! Definitely a great family community feel. Don't miss out :)

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Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

In Melbourne for a work trip and was really satisfied with the room and service. Staff were friendly and accommodating. The room was bright with a comfy bed and lovely thick linen. Parking and laundry facilities made the stay easy and hassle-free. Would stay again if in town.

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Sydney, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

Outstanding customer service. All the staff were very friendly Over all my stay was very good and love to be back again whenever i will be in the town.Also there are lots of nice restaurant around the area and shopping mall.

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Salt Lake City, Utah
2 reviews
5 of 5 stars Reviewed April 9, 2015 via mobile

I had to revisit Melbourne for my business trip. Once again I chose to stay in this Hotel because of exceptional hospitality I received from the staffs there. As expected my room was super clean. Staffs here are very friendly and helpful.

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Kearney, NE
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 21, 2015

The accommodations are fine, this property is quite a ways out of town, so really there isn't anything close. Which worked for this trip. I just can't see how you can have a rental property/hotel/extended stay apartment without internet access. Even if you have to pay for it. If you don't need internet, this place would work fine.

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Travelers are raving about these Caroline Springs hotels

Perth, Australia
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 23, 2015

Although this establishment was not my first choice in this area, it did turn out to be quite nice. Centrally located with restaurants, supermarkets and a shopping mall well within walking distance. The room was clean as was the bathroom. It was a shame there weren't more opening windows (I prefer fresh air) however the room was nicely air conditioned.... More 

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Sydney, New South Wales, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 18, 2015

No good experience. loud street small assortment in minibar Room smells like smoke Staff walked in room without notice No good experience. loud street small assortment in minibar Room smells like smoke Staff walked in room without notice No good experience. loud street small assortment in minibar Room smells like smoke Staff walked in room without notice

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 15, 2015

Stayed here on a recent interstate trip to see family in Vic. Booked through our travel agent. Booked a studio room, slightly pokey but suited our needs (eat, sleep & shower). Secured parking and direct access to apartments. Good location right next to shops. Had an apartment facing the main street, was noisy thanks to cars but not too much... More 

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Melbourne, Australia
1 review
1 of 5 stars Reviewed February 10, 2015

We have stayed at Quest 2bdr apartment for 4 night and quoted directly by reception staff $1,056. However at the time of check out they charged me $1,156 plus 1.5% credit card surcharge without my knowledge of it as it was not disclosed neither orally or in writing otherwise I would not pay by Ccard. We have complained to the... More 

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Natalie B, Front Office Manager at Quest Caroline Springs, responded to this review

Dear Jade S, Thank you for taking time out to review our property. I am disappointed that we did not meet your expectation. Credit card surcharge fees is clearly communicated in our email confirmation letter, all Online Travel Agents, a notice in our Reception and guest registration form which all guests are required to fill out and sign at time... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 24, 2015

My wife and I booked this so that we could travel Interstate to see family for the Australia Day weekend - on arrival they had double booked our room, so we were allocated another room and requested to move rooms the following day .. On arrival into the room after a long journey, I fancied the Pringles - someone had... More 

Was this review helpful? Yes 1
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