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Citrus Pune

Certificate of Excellence
Old Mumbai Pune Highway, opposite PCMC | Pimpri, Pimpri-Chinchwad 411 018, India
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Citrus Pune
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Citrus Pune
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251 reviews from our community

Traveler rating
    114
    113
    15
    4
    5
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186
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Singapore, Singapore
1 review
4 of 5 stars Reviewed 5 days ago NEW

I have been staying many time in Citrus Pune Hotel it is very nice & comfortable, the staff services are good I really enjoy it. Food need to be improved for more variety and changing menu daily. On front desk Mr Arora, Rachel, Sagar & Satish are well mannered and very helpful towards my stay. The staff in Biso Cafe... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

Its a month stay for me starting 15 April at Citrus Pune with awesome experience and comfortable cuisine compared to many hotels I stayed. Entire team is fantastic very ethical, well mannered and respectful. All are committed to handle individual responsibilities very well with great hospitality. Rooms are clean, well maintained and hygienic. Food is great with lot of choice's... More 

Was this review helpful? Yes
Russell G, General Manager at Citrus Pune, responded to this review

Dear Mr.Prakash Greetings and Thank you from Citrus Pune. I am glad that you are having a great time with us and do hope that you continue to do so. The team is overwhelmed by the feedback you have posted and they are even more motivated to go the extra mile. We are always proud of our people as they... More 

Pune, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm the first time here and feel very comfortable. It is very clean and the food tastes delicious. I can sleep very well here. Individual wishes are fulfilled immediately. Praveen cares about me. Anytime again.

Was this review helpful? Yes 2
Russell G, General Manager at Citrus Pune, responded to this review

Dear Guest, Thank you for choosing Citrus Hotels and it was great having you with us. The feedback has been shared and the team is very motivated by the same. We take pride in our people and they are our greatest asset and this kind of feedback only encourages them to do more. We sincerely hope that you keep coming... More 

Pune, India
1 review
5 of 5 stars Reviewed 2 weeks ago

it was my first stay at Citrus hotel Pune. I really enjoyed . great hotel . Great staff. Special thanks to Mr. Praveen Chandel from Housekeeping. Mr. Sampant from IT & Miss.Rachen for best support. nice location easy accessible

Was this review helpful? Yes
Russell G, General Manager at Citrus Pune, responded to this review

Dear Guest, Greetings and thank you for staying at Citrus Pune. I am glad that you have had a great stay with us and the team has looked after you well. your feedback has motivated the whole team and reviews like this are very important to our business. Do look forward to meeting you sometime in the near future. warm... More 

Utrecht, The Netherlands
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This week I have stayed for the fifth time in the Citrus hotel. Very time it is a warm welcome. Personal is very friendly end always willing to help. Food in restaurant is very good. Sandip one of the restaurant managers is always open to talk and knows everything about cricket. When you visit Citus hotel you have to try... More 

Was this review helpful? Yes
Russell G, General Manager at Citrus Pune, responded to this review

Dear Mr.Veelenturf, Greetings and thank you for choosing Citrus !!! your feedback is very much appreciated and Sandip and team, Monica and Eknath have been commended on the same,they are all very motivated by your review. It gives us great pride to see that our team has been looking after our guests with so much effort and this is reflected... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at Citrus Pune and it was a refreshing experience compared to many of the hotels - have stayed with . The team looks after you with such conviction and take their jobs very seriously. They take hospitality to new heights. Jadhav at the dosa counter in the mornings gives a different meaning to looking after his guests.  Rooms are... More 

Was this review helpful? Yes
Russell G, General Manager at Citrus Pune, responded to this review

Dear Ms.Renuka, Greetings from Citrus Pune and thank you for staying with us...... Thank you also for the fab review and I am glad that you were well taken care off . your review is important to us and we are all very motivated by the feedback you have shared. We are proud of the quality and delivery of service... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I travel regularly and every time I am just wowed by the personalized attention I receive. Special Thanks to Mr Prateek Dubey for the extended support as always. The team at the restaurant with Sandip, Raj, Leha are always welcoming and always want to please.The breakfast spread is great and for a person on the go, there is enough of... More 

Was this review helpful? Yes 2
Russell G, General Manager at Citrus Pune, responded to this review

Dear Mr.Karthik, Greetings and thank you for choosing Citrus Hotels !!! it was a pleasure to note that you have had a wonderful time during your stay and thank you for a great review. The team has been commended on the same and everyone is motivated by such a positive review. we take pride in the quality of service delivery... More 

Pune, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It was my first stay at citrus hotel Pune. I enjoyed the stay at this place The rooms are big and well cleaned. Good and fast wifi compare to other hotels. Food inside the restaurant is delicious and well prepared. Special thanks to Mr. Praveen from the housekeeping team.

Was this review helpful? Yes 1
Russell G, General Manager at Citrus Pune, responded to this review

Dear Mr.Ed, Greetings and thank your for staying with us. We take great pride in our service and hospitality and with such feedback it only makes us to want to do more. Praveen is a great asset to the team and is turning out to be a super star. Look forward to seeing you more often at Citrus Pune. Warm... More 

Chennai, Tamil Nadu, India
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for 3 days for our annual sales review meeting. The location is good for travelers having business in and around the Pimpri Chinchwad industrial area. The hotel is well maintained and what I liked best was the smiling and courteous staff members who are ever willing to make your stay comfortable. The food is excellent... More 

Was this review helpful? Yes 1
Russell G, General Manager at Citrus Pune, responded to this review

Dear Mr.Harish, Greetings from Citrus Pune !!! Thank you for staying with us and we are glad that you enjoyed the same and also a big thank you for the lovely review. the team has been commended on the feedback... and are very motivated by this. Our South Indian food will get better and I am sure that the next... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The house keeping is very good the guys who are cleaning my room are (praveen and sunil ) they are very polite and courteous and try very hard to please, nothing is too much.......verygood sir..........

Was this review helpful? Yes
Russell G, General Manager at Citrus Pune, responded to this review

Dear Mr.Burell, Greetings !!! We are glad that you chose to stay with citrus and even more glad to note that you had a great time. Pravin and Sunil have been commended and the team is very motivated to receive such feedback. Looking forward to welcoming you back to Pune sometime soon. Thanks and regards, Russell Gregory More 

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Prices are for 1 room, 2 adults
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