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Citrus Pune

3.5 of 5 Old Mumbai Pune Highway, opposite PCMC | Pimpri, Pimpri-Chinchwad 411018, India
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Certificate of Excellence 2014
Citrus Pune
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Citrus Pune
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217 reviews from our community

Traveler rating
    93
    101
    14
    4
    5
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18
9
21
159
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Muscat, Oman
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay at Citrus Pinpri.The ambience and the decor of the room was very good. The room was very spacious and well lit. The whole glass wall which gave a view to the double height dining hall was a real change. The buffet breakfast was excellent. The carpet in the corridor could have been better maintained.

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Russell G, General Manager at Citrus Pune, responded to this review

Dear Guest, Namaste! Thank you for choosing Citrus Pune, It was indeed a pleasure having you and we are delighted to know that you had a great time with us. The team is highly motivated with your feedback . We take great pride in our product and service and strive to ensure that our guests are delighted with everything we... More 

Mumbai (Bombay), India
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Citrus group is reputed in hotels industry. Specially the citrus in Pune ! I stayed here for 2 nights with my wife. Very well located on the old mumbai pune highway. Parking area is huge. Entrance lobby & reception area seemed interesting. Check in process was easy & quick. Staff was very decent & helping. Rooms are spacious & have... More 

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Chennai (Madras), India
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel is clean and rooms are good.. They got a good selection of food in breakfast and dinner buffet, also the bar has got a variety of options to choose from. The hotel also provides free pick up and drop to the airport and also to the company during the stay. In short its a good hotel to stay.

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Russell G, General Manager at Citrus Pune, responded to this review

Dear Mr. Aswin, Namaste! Thank you for choosing Citrus Pune, It was indeed a pleasure having you and we are delighted to know that you had a great time with us. The team is highly motivated with your feedback . We take great pride in our product and service and strive to ensure that our guests are delighted with everything... More 

Mumbai
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had an amazing stay at Citrus Hotel Pimpri Pune while on business trip. quite central located in the outskirts of Pune and very aptly situated to visit the MIDC and business districts around the city.

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Pune, India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Quality stay within budget. thanks to clear trip vouchers.. Quality stay within budget. thanks to clear trip vouchers.. Quality stay within budget. thanks to clear trip vouchers.. Quality stay within budget. thanks to clear trip vouchers.. Quality stay within budget. thanks to clear trip vouchers.. Quality stay within budget. thanks to clear trip vouchers.. Quality stay within budget. thanks to... More 

Review collected in partnership with Cleartrip

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Russell G, General Manager at Citrus Pune, responded to this review

Dear Mr. Siva, Namaste! Thank you for choosing Citrus Pune, It was indeed a pleasure having you and we are delighted to know that you had a great time with us. We take great pride in our product and service and strive to ensure that our guests are delighted with everything we have to offer. I do look forward to... More 

Colorado
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

My two night visit turned into eight nights and the staff took extra care since I arrived ill to see that I was well attended including special meals. The breakfast buffet is included in the room charge and had a good variety on veg and non veg choices plus an omelet station every morning. I only tried the evening buffet... More 

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Russell G, General Manager at Citrus Pune, responded to this review

Dear Mr. Bill, Namaste! Thank you for choosing Citrus Pune, It was indeed a pleasure having you and we are delighted to know that you had a great time with us. The team is highly motivated with your feedback and I have commended the whole team on this. We take great pride in our product and service and strive to... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Check in was smooth. Rooms are clean and comfortable. Facilities are very practical and useful. Restaurant serves decent food and at reasonable price. Its not a 5 star or a very grand hotel but its value for the money you pay. Only annoying thing was housekeeping. Any housekeeping person used to knock everyday in the morning while I am in... More 

Was this review helpful? Yes
Russell G, General Manager at Citrus Pune, responded to this review

Dear Sir, Namaste! Thank you for choosing Citrus Pune, It was indeed a pleasure having you and we are delighted to know that you had a great time with us. The team is highly motivated with your feedback . Apologies for the inconvenience caused by the housekeeping team and they are briefed on your comments and it will be worked... More 

Pune, India
1 review
5 of 5 stars Reviewed 3 weeks ago

If you are looking for value for money, while on a business trip, then this is the place to be. The hotel situated at Chinchwad-Pimpri is quite strategically located, and provides complimentary pick and drop not only to the airport / railway stations but also to your work place. The restaurant offers a variety of Continental and Indian delicacies. The... More 

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Russell G, General Manager at Citrus Pune, responded to this review

Dear Mr. Vijay, Namaste! Thank you for choosing Citrus Pune, It was indeed a pleasure having you and we are delighted to know that you had a great time with us. The team is highly motivated with your feedback and I have commended Sandip and Soviet and the whole team on this. We take great pride in our product and... More 

Noida, Uttar Pradesh, India
1 review
5 of 5 stars Reviewed 4 weeks ago

I had a great stay at Citrus hotel! The staff provided excellent service and a special mention for Sandip,Rakesh and eknath and the reception staff for ensuring a smooth stay. In total the whole staff is very coopertive . I definitely recommend others for the stay at citrus hotel when thy visit pune. Will definitely choose Citrus for my next... More 

Was this review helpful? Yes
Russell G, General Manager at Citrus Pune, responded to this review

Dear Mr. Krishnan, Namaste! Thank you for choosing Citrus Pune, It was indeed a pleasure having you and we are delighted to know that you had a great time with us. The team is highly motivated with your feedback and I have commended Sandip and team on this. We take great pride in our product and service and strive to... More 

Pune, India
Top Contributor
93 reviews 93 reviews
22 hotel reviews
76 helpful votes 76 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Been to BISO Citrus for my friends anniversary with friends and family and we had the worst experience ever. Being a 3 * we had some expectations from the hotel and not did they terribly fail but didn't have courtesy to apologize as well. To start with the nightmare the regular water that was being served was full of dust... More 

Was this review helpful? Yes
Russell G, General Manager at Citrus Pune, responded to this review

Dear Ms.Joyce, Namaste! Thank you for choosing Citrus Pune, It was indeed a pleasure having you. However, based on your feedback, we regret the inconvenience caused and we are very sorry that your dining experience was not what you had expected. We take great pride in our product and service and strive to ensure that our guests are delighted with... More 

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Additional Information about Citrus Pune

Address: Old Mumbai Pune Highway, opposite PCMC | Pimpri, Pimpri-Chinchwad 411018, India
Location: India > Maharashtra > Pimpri-Chinchwad
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citrus Pune 3.5*
Number of rooms: 97
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