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Citrus Pune

Certificate of Excellence
Old Mumbai Pune Highway, opposite PCMC | Pimpri, Pimpri-Chinchwad 411 018, India
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Citrus Pune
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Citrus Pune
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279 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (279)
  • Mar-May only
    (79)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (71)
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pune
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

First of all I would highly recommend it. It's easy approachability on the main road of Chinchwad, caring and efficient staff, appealing and very well maintained décor adds to its positives. It's very spacious, and well decorated. Talking in terms of hygiene, they have maintained their standards. Room and Wash room both were neat and clean with all required amenities.... More 

Was this review helpful? Yes
Visakhapatnam, India
1 review
5 of 5 stars Reviewed 2 days ago NEW

Its great to stay here, reception, food, gym, Housekeeping sply mr. Sunil, Praveen, rushali team is really doing their excellent job with immediate and excellent services. I would like to stay here again and again.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed in room 123 and everything was best here. The room service was excellent and our problems, if any, were attended to very soon. the food was also really good and this was the best experience i had in pune.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 days ago NEW

Mr Sunil and Mr Praveen good cleaner. But wifi sometime not good- low or lost connection. Ousite the hotel is not good. Not support umbrella in room. Noise-absorbing not good. Good news paper everyday. Good laundry

Was this review helpful? Yes
Pune, India
1 review
5 of 5 stars Reviewed 1 week ago

Every thing are excellent, all person are very kind. Food is good, cleaning of room is good, Praveen Chandel, Rushali, Sunil, Rajnish. If I come in Pune someday, I should be stay in Citrus Hotel. In my addition comment, sometimes mis-count in restoraunt. its small problem. I have one time this stay, my privious stay mis-count have one time. I... More 

Was this review helpful? Yes
Russell G, General Manager at Citrus Pune, responded to this review

Dear Guest, Greetings !!! Thank you for such a positive review and am glad that you enjoyed your stay with us the team have been commended and are motivated by your feedback. We have taken your feedback on the meat very seriously and in face have already looked at alternate suppliers due to similar feedback earlier. Hence, rest assured that... More 

1 review
5 of 5 stars Reviewed 1 week ago

I loved to stay here in Citrus Pune. I loved the Hospitality and Staff was very cooperrative Praveen ,Sunil Rushali and Bajirao were very helpful and i enjoyed my stay in room 120, and food was really lavish. See you soon

Was this review helpful? Yes
Russell G, General Manager at Citrus Pune, responded to this review

Dear Mr.Anil, Greetings and thank you for a great review on Trip advisor. I am glad that the team has made an impact on you and your stay was comfortable. They have been commended, based on your feedback and are excited to have a good review such as this. Thanks once again and will look forward to welcoming you back... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Thank you very much for the service of your team, for changing the bed for both room 3102 and 1102. House keeping service is very very good ! Mr.Chandrakant, and Sunny, Bagirao, and Rajnish are very nice people.

Was this review helpful? Yes
Russell G, General Manager at Citrus Pune, responded to this review

Dear Guest, Thank you for staying with us and also for the lovely review posted. The team has been commended on the same and are highly motivated with such feedback. We at Citrus always keep our guests comfort in mind and strive to make our guests as happy as possible. We look forward to welcoming you back soon . warm... More 

mumbai
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was there for a Business trip. The hotel is outstanding. From location, right on the main road, with shops & market around, rooms, very spacious, very neat & clean linen, great wifi, and very good food served at the complimentary buffet. The food is outstanding with very variety of continental options to choose from. Stayed there for 4 days. Have... More 

Was this review helpful? Yes
Russell G, General Manager at Citrus Pune, responded to this review

Dear Guest, Greetings from Citrus Pune !!! Thank you for staying with us and I am glad that you got to experience our hospitality and facilities. We pride ourselves on our quality of product and service and we strive to ensure that our guests comfort is foremost. Thank you for a great review and we look forward to welcoming you... More 

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 2 weeks ago

Would like to Appreciate the Hospitality of Gopal Adhikari (GSA)...For Attending my concern immediately and Solving it with a Smile....!!! Good job...Keep it up..!!! Citrus Pune...- Wonderful Hotel ...with Wonderful Stay Leisure....!!!

Was this review helpful? Yes
Russell G, General Manager at Citrus Pune, responded to this review

Dear Guest, Greetings from Citrus Pune !!! Thank you for your feedback on Trip Advisor. Gopal has been commended and he has also shared his experience with the team. Thank you for recognizing that e at Citrus always keep our guests in mind and always are flexible with any requests we can assist with. Look forward to welcoming you back... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in Citrus, Pune during my husbands business visit. It's a good hotel to stay, very clean and hygienic. House keeping is always at the door step for any need. Thanks to Harshall for kind support and arrangements to fulfil the requirement. Kids enjoyed swimming, welcome party. Spa was quite healthy experience to release stresses. Staff are well mannered.... More 

Was this review helpful? Yes 1
Russell G, General Manager at Citrus Pune, responded to this review

Dear Ms.Meenal, Greetings from Citrus Pune !!! Thank you such a great review on Trip advisor, where we get so widely noticed. I am glad that the team has been able to live up to expectations and also exceed them. I have commended the team on this and they are also motivated by your review and feedback. We always strive... More 

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