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Holiday Inn Aberdeen West

3.0 of 5 Westhill Dr, Westhill, Aberdeen AB32 6TT, Scotland
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Certificate of Excellence 2014
Holiday Inn Aberdeen West
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Holiday Inn Aberdeen West
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356 reviews from our community

Traveler rating
    214
    101
    20
    16
    5
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94
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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    (356)
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Aberdeen, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked in a party for a dinner/disco night. As always, function room was impeccably set up. Dinner was amazing, we had 2 special diets required and hotel arranged these no problem. Staff were very efficient without being intrusive. Disco was brilliant, they have their own resident DJ, who could read the crowd and did a fantastic job, catering for all... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear IreneD342, Thanks for your great review of your time with us, and I am very pleased that the new lighting, lasers and sound system added to your experience. Kyle is delighted to be mentioned, he is a real asset to the team. I'm sure we will see you again at one of our fantastic tribute events throughout the year.... More 

Aberdeen, Scotland, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived at the HI Westhill on Sunday 28 December bedraggled and tearful after an 11.5 hour journey from London, culminating in finding our home ( in the same village as hotel) had suffered a catastrophic water leak. With nowhere else to go, the hotel could have had us over a barrel, but instead, we were quoted an exceptionally reasonable... More 

Was this review helpful? Yes 2
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Angharad J, Thank you for taking the time to review your experience with us, I was delighted to read that Emily looked after you so well and that the whole team could be of service to you. I hope you get the leak fixed with the minimum of disruption, and 2015 has a better start than 2014 ended! Kind... More 

Lower Largo, United Kingdom
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Wr visited here on a Saturday night (27/12/14) for a family gathering. The food was good and there was plenty of choice on the menu. The portions were huge and tasty. One thing that must be noticed was the amazing service we received. We were a large table of 12 adults with 4 young children and they treated us so... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Sforno, Thank you for your great review and recognition of our great team here at the hotel. We do try our best to look after everyone and understand all their requirements. We look forward to welcoming you back again very soon. Kind regards, Marc Jones General Manager. More 

Edinburgh, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Welcoming and efficient staff. Well kept rooms. A pleasure to stay. Plenty of choice at breakfast. Great that we could take dog. No problem parking. We were visiting family locally but would also be good stopover on Aberdeenshire tourist trail.

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Scotia Rosa, Many thanks for your great review, it was great to read you had such an enjoyable time. I do hope we can look after you again in the near future. Kind regards, Marc Jones General Manager More 

Perth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 22, 2014

I stayed here on 20th December for the show/dinner/dance. From start to finish everything was FIRST CLASS! The rooms are spotlessly clean, the meal was superb and piping hot!Every member of staff were excellent too. Very polite and courteous. Nothing was too much trouble for these young people. A credit to the hotel. We will definitely be back . Thanks... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear dengiw, Many thanks for taking the time to post your experience on Trip Advisor. I was delighted to read you had such a great time. Look out for our monthly tributes in 2015! Kind regards, Marc Jones General Manager More 

Aberdeen, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

I cannot recommend the Holiday Inn West enough for a Wedding Venue! Myself and my Husband were married at the Hotel on the 12th September 2014 and had a brilliant day and night. The service was excellent from all staff members and many of our guests commented on how well they were treated. Food was excellent, venue great and one... More 

Was this review helpful? Yes 1
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Meagan S S, Thank you for taking the time to post a review for all to read. It was fantastic to hear that you had such a great day, the team really do put every effort into making your big day so special. Your high praise of Paul and Elaine is very much appreciated and really does mean a... More 

aberdeen
1 review
1 of 5 stars Reviewed November 29, 2014

Went to Louigies Restaurant tonight. Waste of time. Ordered minestrone soup and got bland watered down veg soup with no pasta or any flavour at all. Waiter said that the chef puts in very small pasta "eh no" couldn't even find that. Asked for water " still waiting". They brought my husbands main course at the same time as our... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear sylvia w, I was very disappointed to read about your recent experience at Luigis. Since the our new menu has been put in place we have had extremely positive feedback. I would like to take this opportunity to apologise for the errors in both food and service that you encountered and assure you that corrective training has been conducted... More 

Airdrie, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 29, 2014

Th Hotel was fine, the food was ok, nothing special and the decor was pleasant enough, however, the staff seemed totallt detached form any engagement with guests, I felt as if I was intruding, which is annoying as a Platinum Card Member of the loyalty programme. The only word I could use to describe my stay was average. However, I... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear 147PatrickR, I am very sorry that you did not receive the service as is expected from our team here at Holiday Inn Westhill. Please be assure that this in not the normal experience received by any of our guests, I can further assure you that the whole team are aware of your recent experience and the areas in which... More 

Manchester, United Kingdom
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 26, 2014

Fantastic quality hotel, and the food and drink are at the same high standards. I have stayed a couple of times on business trips and this is the hotel of choice if available when I'm travelling to Aberdeen. Highly Recommended

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Connjo20, Thank you for your high praise of the team and facilities at Holiday Inn Westhill. We were delighted to read your comments and hope it is not too long before you are back to stay with us again. Kind regards, Marc Jones General Manager. More 

Aberdeen, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 25, 2014

Just had a beautiful meal at hotel in Louigies Restaurant, it was amazing,the service was first class, the food was excellent couldn't find fault at all, definitely worth a visit. We stayed overnight our room was lovely so clean and furnishings were very contemporary, lovely evening.

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Ann C, Thank you so much for taking the time to place a review on TripAdvisor for all to read. The team and I are so pleased that we could look after you and that you enjoyed both your meal and your nights stay with us. I hope we can look after you again in the very near future.... More 

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Additional Information about Holiday Inn Aberdeen West

Address: Westhill Dr, Westhill, Aberdeen AB32 6TT, Scotland
Phone Number:
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen > Westhill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Aberdeen West 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Aberdeen West Hotel Aberdeen
Aberdeen Holiday Inn
Holiday Inn Aberdeen West Westhill, Scotland

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