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Holiday Inn Aberdeen West

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Westhill Dr, Westhill, Aberdeen AB32 6TT, Scotland
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Holiday Inn Aberdeen West
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Holiday Inn Aberdeen West
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376 reviews from our community

Traveler rating
    225
    105
    23
    17
    6
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102
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (376)
  • Mar-May only
    (96)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (109)
  • Dec-Feb only
    (78)
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Scotland
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed on 2 separate occasions in March as my husband was working in the area. The food in the hotel is excellent and well above expectation. The rooms are very comfortable and quiet. Staff are very friendly and super efficient, we look forward to our next visit.

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had our wedding at the Holiday Inn West on Saturday 9th of May 2015 and it was a magical day! Thanks to Elaine for her help in the lead up to the wedding and Neil for making sure our day ran like clockwork! We had an amazing day and everyone complimented on the food and hotel! The Balmoral suite... More 

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Glasgow, United Kingdom
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited this hotel recently whilst working in the area. We had travelled from Glasgow and didn't arrive until late but even at that hour we received a warm and friendly greeting. We were upgraded to an Executive Suite which was large and beautifully furnished. After a great night's sleep we had a delicious breakfast with an immense choice of... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Evergreen32, Thank you for your great review. Thank you for recognising the team and i am very pleased that you enjoyed the full use of the facilities. We are one team here and a 24 hour, 365 day, operation and service to our guests is our number 1 priority. I am so very pleased that this was your experience.... More 

Ayr, United Kingdom
Top Contributor
81 reviews 81 reviews
7 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were here for a birthday occasion which included an overnight stay. The reception staff were very welcoming and answered our questions with knowledge and confidence. We had a carvery meal and found it really well cooked with a reasonable selection of veg and accompaniments. Rooms were reasonable in size and the beds were very comfortable.

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear JoeGRobertson, Many thanks for your great review. I am pleased you had an enjoyable stay and that you found the team and facilities to your liking. I do hope we cvan welcome you back again in the very near future. Kind regards, Marc Jones General Manager. More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here overnight as we were attending a wedding in the hotel. We got a great price by using a code as part of the wedding. Room was lovely and clean with a good range of facilities. We asked for a room away from the function suite as we wanted a quiet night which was super. The breakfast was... More 

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Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear fiwhy, Thank you for your great review, I am so pleased to read you had a great stay with us and that you enjoyed a great breakfast in the morning. I do hope we can welcome you back again very soon. Kind regards, Marc Jones General Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Im a regular customer of the scots bar. Always friendly service by bar staff. One major complaint is the air conditioning is always on blowing cold air. Freezing temps. Have complained to bar staff on numerous occasions. They go to management and are told it is sorted by the management but never is. Its a dissapointment as enjoy coming to... More 

Was this review helpful? Yes 3
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Sandra D, Please be assured this situation is being reviewed and can assure you of my utmost attention to a suitable resolution to this issue. Thank you for raising this issue. Regards, Marc Jones General Manager More 

Senior Contributor
30 reviews 30 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Got married here 2 weeks ago. Absolutely fantastic from start to finish. Elaine, Neil, DJ Calum and the whole team are simply amazing. We omitted to mention the dietary requirement of a guest and this was dealt with smoothly, it wasn't a problem at all. Stayed the night before with my bridesmaids, gorgeous room and breakfast was fab. Cannot recommend... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear gingernut268, Thank you very much for taking the time to place a review on TripAdvisor fro all to read. It is a genuine pleasure to look after all of our guests everyday. I was so pleased to read that Neil and Elaine along with DJ Calum and the staff made your day go so well. Thank you for your... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

We married in April 2014 at the Holiday Inn and as part of your wedding package you are invited back for a 3 course meal plus a bottle of wine around your anniversary compliments of the hotel! Well we have just, on our wedding anniversary been for a superb meal, no expense spared, lovely wine, the food was out of... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear sandraCartney, Many thanks for your kind words, it was great to read you had such a great meal and that the team looked after you so well. Your high praise of both Neil and Aidan were very pleasing to read, i do hope we will see you again in the not too distant future. Kind regards, and happy 1st... More 

Aberdeenshire, United Kingdom
1 review
5 of 5 stars Reviewed April 17, 2015

My daughter Sarah held her wedding here on 10th April and i have to say it was brilliant.The staff were very polite,the wedding meal was 2nd to none and Neil was on hand at all times to make sure that everything ran smoothly.The DJ Callum had everyone up dancing in the evening and is highly recommended.Sarah and her bridesmaids stayed... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Dawn G, Thank you for taking the time to share your experience on Trip Advisor. I was very pleased to read you and your whole family had such a memorable day. Neil and his team are a real asset to the hotel and genuinely enjoy making sure everything runs as it should on such a special day. I look... More 

Edinburgh, Scotland, United Kingdom
Top Contributor
110 reviews 110 reviews
110 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 8, 2015

I stayed at the Holiday Inn for one Monday night during March. This was my second visit and it was again very good. A friendly welcome was offered on arrival and I was checked in quickly with some additional points or a free drink from the bar offered for being a member of the hotel loyalty scheme. My room was... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Chris M, Thank you again for taking the time to place your review on TripAdvisor. It was great to read your experience was so positive this time too. Thank you for recognising the teams efforts and the high praise of our facilities, it is very much appreciated. Kind regards, Marc Jones General Manager. More 

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