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Holiday Inn Aberdeen West

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Westhill Dr, Westhill, Aberdeen AB32 6TT, Scotland
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1 room 1 guest
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Holiday Inn Aberdeen West
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398 Reviews from our TripAdvisor Community

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Traveler rating
    239
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (398)
  • Mar-May only
    (101)
  • Jun-Aug only
    (110)
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    (109)
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    (78)
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Falkirk, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Don't normally leave reviews but just returned from 2 night stay and would definitely return, customer service was excellent, needed some assistance from staff and everyone was so helpful. Breakfast one of the best I have had. Stayed in a few hotels in aberdeen and this was definitely the best.

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Nicola K, I am very pleased that you took the opportunity to leave a review of your experience and would like to thank you for doing so. It is through constructive feedback that we can still further enhance our guest experience. I was delighted to read you found the team here excellent in their service, and that you had... More 

Cheltenham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff efficient, friendly and proactive. Food good for a hotel. Attached restaurant superb. Good location with great Bengali restaurant opposite. Hard to fault this hotel. Objective facts no more no less

Was this review helpful? Yes
Marc J, Manager at Holiday Inn Aberdeen West, responded to this review

Dear objectivefacts, Thank you for taking the time to place a review on TripAdvisor, and thank you for rating us as 5 star and excellent. I am very pleased you had an enjoyable stay with us. Kind regards, Marc Jones General Manager. More 

Aberdeen, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

As Westhill local's we often eat in the Holiday Inn. I have to say after using Holiday Inn hotels on business trips, the restaurant here is the best I'be been too. We have enjoyed Fajita's, Chilli, Burgers, Steaks. All really well cooked and presented. Though my absolute favourite in this restaurant is their Sunday carvery. Gammon, beef or Turkey and... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Leigh M, Many thanks for taking the time to place a review on TripAdvisor, I was very pleased to read you enjoy your visits to the lounge, I am glad you enjoy both the full menu and the carvery, the roast rib-eye of beef is my particular favourite! look forward to seeing you again soon. Kind regards, Marc Jones... More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

A chance visit the this very this restaurant where attentive staff served well cooked and presented food at reasonable prices for aberdeen, For example my wife had a prawn cocktail and salmon garnished with seafood both dishes were of good quality fish big juicy prawns garnished with langoustine, nice touch with the ice cream and sorbet plate was a jug... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear reviewer, Thank you for your recent review, I am very pleased you had such an enjoyable experience. Your high praise of the service team has been very much appreciated, I do hope we will see you again very soon. Kind regards, Marc Jones General Manager. More 

Middlesbrough, United Kingdom
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel to stay at, restaurent is highly recommended. Both Rebecca and Tony very friendly and helpful. Rebecca remembered me from my last visit and started to check me in without asking my name, which shows the attention she pays to detail. Tony was very chatting in the morning at breakfast. I hope he has a good well deserved holiday.... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Peter K, Thank you for your great review and many thanks for your recognition of both Tony and Rebecca. They are both real assets to the team, your high praise and recognition of their efforts will is much appreciated. Kind regards, Marc Jones General Manager. More 

Oldmeldrum, Scotland, United Kingdom
Level Contributor
172 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As we had had a good meal here in April, we decided to give it a try for our anniversary dinner this year. As we both like Italian cuisine, Luigi's seemed an appropriate choice. For a starter, I had the woodpigeon with black pudding which was really tasty. My wife had the minestrone soup which she assured me was very... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear brianpostie, Thank you for your review, I am pleased that you had an enjoyable meal experience with us. I will discuss the issues you had with the team, and use your constructive feedback to create a more positive experience for the next time you visit us. Yours sincerely, Marc Jones General Manager More 

Aberdeen
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After returning from holiday we were dying for some home cooked comfort food, the Holiday Inn Aberdeen Westhill did the trick! All our meals were beautiful and really good portion sizes. The deserts in the cabinet are as amazing as they look. There was a carvery on that Sunday too which we will be going back to try!

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Debbie B, Thank you for your great review! I am very pleased you had such a great meal, our carvery serves over 300 people every Sunday, with plenty of choice and only £12.95 per adult, half price for children under 12, and those little ones under 5 are free!. I am very pleased you will be coming back again... More 

Arbroath, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2015

spent two nights in holiday inn on the occasion of a family wedding. The rooms were of a very high standard and were spotlessly clean. The service we received from all staff in all areas of the hotel was of the highest standard and it contributed to the excellent time we had. The wedding room was beautiful and everything carried... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Tracey D, Thank you for your excellent review of the hotel and facilities, and thank you for your high praise of the team. I was delighted to read you had a fantastic day and that we were able to be part of your special family occasion. I do hope you will be back to see us again very soon.... More 

Mount Pearl, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 9, 2015

Stayed at this hotel from July 5th to July 8th. It was an enjoyable stay with no issues. The room was very clean and well stocked with towels and other supplies. The staff are very friendly and helpful. The breakfast buffet had a good selection of hot and cold dishes that will satisfy anyone, as well the Glentanar restaurant has... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear RaiderNewf, Thank you for your great review, I was delighted to read you had an enjoyable stay with us. Thank you for your high praise of the team and facilities it is very much appreciated. I do hope you will be return to visit us again very soon. Kind regards, Marc Jones General Manager. More 

Edinburgh, United Kingdom
Level Contributor
96 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed July 7, 2015

Spent one night in Holiday Inn Aberdeen West and was really pleased with my choice. My room was large, immaculate and well presented. All staff were friendly and helpful. The best part of the visit was the Italian restaurant in the hotel where I was joined by friends. Our meal was fabulous......to be honest it far surpassed the level I... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Littlejohn, Thank you for your great review after your recent stay with us. Your high praise of the team and facilities were great to read. I am very pleased you had the opportunity to dine in Luigi's and that you had such a great experience. I look forward to welcoming you back very soon. Kind regards, Marc Jones General... More 

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