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Holiday Inn Aberdeen West

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Westhill Dr, Westhill, Aberdeen AB32 6TT, Scotland
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Holiday Inn Aberdeen West
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Holiday Inn Aberdeen West
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363 reviews from our community

Traveler rating
    216
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    16
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Vancouver, Canada
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The continental breakfast was pretty decent, but if not there was a bakery right across the street which was delicious. However the rooms were very small, especially when its for 4 people. It was hard enough to make it look comfortable for 2, but when using the pull out couch there was virtually no room.

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Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Emma G, Thank you for taking the time to place a review on TripAdvisor, although from your review it would appear that you stayed at our sister property Express by Holiday Inn in the city centre. I would like to thank you on their behalf for the high praise given, and agree that the breakfast offered is great value... More 

Oldmeldrum, Scotland, United Kingdom
Top Contributor
133 reviews 133 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

Yes, you read correctly, there is such a thing as a free lunch. Having recently commenced my pension from a former employer, my wife and I were invited to their Pensioners' Lunch at the Holiday Inn, Westhill. As this was our first time at this regular function, we did not know what to expect so no preconceptions. The meal was... More 

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Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear brianpostie, Many thanks for taking the time to place a review of your experience on TripAdvisor. It was great to read you enjoyed your meal with us and look forward to seeing you again soon. Your constructive observations have been fed back to the operational team on duty and additional training is in process. I do hope you will... More 

Aberdeen
1 review
5 of 5 stars Reviewed 2 weeks ago

Yet again this hotel venue was first class with respect to decor, food, service and attention to detail during the planning of the event (this was our 5th year at this venue). Nothing is a problem for the management and I highly recommend the hotel for a social event / dinner dance for up to 150 persons. Booked again for... More 

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Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Ian A, Thank you for taking the time to place a review on trip advisor and rating us at 5 star. As always it was an absolute pleasure looking after you all again. I would like to thank you for your high praise of the team they are delighted that their efforts have been recognised. Special thanks to Mandy... More 

Aberdeen, Scotland
Top Contributor
52 reviews 52 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had to stay here while on a course at work, so I didn't get a choice or pay. But this is a great hotel to land in. The staff are efficient and friendly. The food in the Glentanar lounge and Luigi's was really good. Breakfast in the morning was a good quality. The rooms are comfortable and well appointed. My... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear skottydog, Thank you for your high praise and recommendations. I do hope that you will consider us again for any future requirements if you are back in the area. Kind regards, Marc Jones General Manager. More 

Aldershot, United Kingdom
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Quite possible one of the best places I have ever stayed in Really friendly very clean and immaculately presented Such a great place and the views of the snow covered mountains in the distance was spectacular

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Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Peter B, What a great review, thank you for taking the time to share your comments. It was very pleasing to read that the team looked after you so well. The views on a clear day are spectacular, Aberdeenshire really does have some of the finest scenery and we are only a matter of minutes from Royal Deeside. I... More 

Carlisle, United Kingdom
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the Holiday Inn at Aberdeen West for a few days over the Christmas period in December 2014. It is out of the city centre. We were simply expecting a "bed for the night" as we were spending Christmas with the family and there weren't enough beds to accommodate everyone. This hotel was surprisingly festive with its Christmas... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Daisy005, Thank you for taking the time to review us after you recent stay. I was pleased to read that you were pleasantly surprised. I will of course review the quality issue you raised, it is unusual to receive negative feedback regarding our breakfast quality. I do hope we can look after you again in the future should you... More 

Norwich, United Kingdom
Top Contributor
115 reviews 115 reviews
97 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for 4 nights on business. I chose it because it was conveniently near my client's location. Like all hotels in Aberdeen, its rates are sky-high. I used the small gym a couple of times and after the first night of eating in the bar, I made this part of my routine for the remainder of my stay.... More 

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Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Seenoff, Thank you for taking the time to post a review after your recent stay. I would like to thank you for your understanding with regards the wake up call issue, I can assure you this will not happen again. I do appreciate your kind words towards the team service during your stay and can assure you your constructive... More 

Nottingham, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 19, 2015

Horrendous from the moment we arrived to the moment we left, the whole experience has put me off the Holiday Inn chain of hotels, permanently. Myself and a colleague were asked to travel to Aberdeen at very short notice. Being the oil capital its next to impossible getting a hotel in the city centre, so our travel agent booked us... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear S M, I am very sorry to read of your experience in January. I would be obliged if you could contact me to discuss the issues in more detail so that I can be more specific in my investigation into our apparent quality and service shortfalls during your stay. It is unusual to receive any negative feedback regarding the... More 

Aberdeen, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 11, 2015

Booked in a party for a dinner/disco night. As always, function room was impeccably set up. Dinner was amazing, we had 2 special diets required and hotel arranged these no problem. Staff were very efficient without being intrusive. Disco was brilliant, they have their own resident DJ, who could read the crowd and did a fantastic job, catering for all... More 

Was this review helpful? Yes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear IreneD342, Thanks for your great review of your time with us, and I am very pleased that the new lighting, lasers and sound system added to your experience. Kyle is delighted to be mentioned, he is a real asset to the team. I'm sure we will see you again at one of our fantastic tribute events throughout the year.... More 

Aberdeen, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 31, 2014

We arrived at the HI Westhill on Sunday 28 December bedraggled and tearful after an 11.5 hour journey from London, culminating in finding our home ( in the same village as hotel) had suffered a catastrophic water leak. With nowhere else to go, the hotel could have had us over a barrel, but instead, we were quoted an exceptionally reasonable... More 

Was this review helpful? Yes 2
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Angharad J, Thank you for taking the time to review your experience with us, I was delighted to read that Emily looked after you so well and that the whole team could be of service to you. I hope you get the leak fixed with the minimum of disruption, and 2015 has a better start than 2014 ended! Kind... More 

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