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Mercure Val Thorens

Place de la Lombarde, 73440 Val Thorens, Saint-Martin-de-Belleville, France
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Mercure Val Thorens
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4 of 5 stars reviewed today
uri123 i
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138 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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i
Top Contributor
142 reviews 142 reviews
48 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars NEW via mobile

great location for ski-in/ski-out, and close to town center. Ski shop next door offers good equipment and discount to hotel guests. Spacious rooms. The premium room offer "3.5" star service. Food, especially dinner , was upgraded this year vs. past years. And , you can choose the days you stay on, not limited to the Saturday-Saturday cycle required at most... More 

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Community of Madrid, Spain
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The location was good. Ski In-and-Out, great! Out room was not very big, but we enjoyed the stay. Staffs were friednly, and foods were good. It would have been better if they have water heater. We loved the ski rental shop in the hotel. They know the "hospitality", and they were very professional. The boots and skis they rent us... More 

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Philippe T, Responsable réception at Mercure Val Thorens, responded to this review

Thank you very much for your comment ! It is a pleasure for us to satisfy our customers. We hope to see you again in Mercure Val Thorens. With my best regards, Philippe TOURNASSAT - Room Division Manager More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location : directly on the piste with a ski shop within the building so it could not be more convenient and in a very quiet area of Val Thorens, but, very near the night life and shops. Excellent staff and service, very friendly and attentive. Great breakfasts and dinners with good choice at both. Rooms spacious and very quiet,... More 

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Philippe T, Responsable réception at Mercure Val Thorens, responded to this review
Google Translation

Merci beaucoup pour votre gentil commentaire. Le bien être de nos clients nous tient particulièrement à coeur, nous mettons tout... More 

Caernarfon, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have just spent 4 nights at the Mercure in Val Thorens. The hotel was perfectly placed for skiers as you could ski straight off the piste to the hotel and the ski hire shop was just underneath.I agree with other comments regarding the parking but it didn't really cause us any problems and on our last day the hotel gave... More 

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Philippe T, Responsable réception at Mercure Val Thorens, responded to this review

Dear customer, thank you very very much for your kind comment ! It is a pleasure for us to satisfy our guests, we make our best to do it. I hope to see you a next time in Mercure Val Thorens. Waiting that happy future, I wish you a very good year ! With my best regards, Philippe TOURNASSAT -... More 

Horsham, United Kingdom
Top Contributor
129 reviews 129 reviews
55 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed January 9, 2015

We have stayed at Mercure for four nights over New years Eve. We stayed in a privilege room and yes, its very much a three star hotel and room, but everything was adequate. The room was spacious, with plenty of space to let your ski gear air and dry, a sofa to relax on, and also a balcony with some... More 

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Philippe T, Responsable réception at Mercure Val Thorens, responded to this review

Thank you very much for your remarks. It is a pleasure for us to satisfy our guests. Be sure we make our best to satisfy them. With my best regards, Philippe TOURNASSAT - Front Desk Manager More 

Geneva
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 28, 2014

We went with a family of 4, 2 adults and 2 kids. Please read the fine print, there is a supplement you have to pay for 4th child. Checking in: Checkin It was fine, helpful, friendly staff. They failed to inform us that we should book a parking lot in Val Thorens at least a week ahead. FYI there are... More 

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Philippe T, Responsable réception at Mercure Val Thorens, responded to this review

Thank you very much for all your remarks. You're right : we'll better inform our guests concerning the fact that Val Thorens is a pedestrian resort and they have to book absolutly a parking place, at the hotel or in public parking. Hope to see you again, we wish you a Happy New Year ! With my best regards, Philippe... More 

London, United Kingdom
Top Contributor
67 reviews 67 reviews
42 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed May 6, 2014

I decided to try the Mercure in Val Thorens with my family for Easter, based on a half-board offer they sent me via email. I was not sure how I should book my children for this offer, so I took the time of calling the Accor hotline to check. I was told to book in a certain way, which I... More 

Was this review helpful? Yes 3
Sevenoaks, Kent
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 21, 2014

We have just got back from 5 days @ Mercure Val Thorens, We drove down from London arriving Monday evening, Location is fantastic, Ski-in Ski-out. Snow was great for this time of year (April 14th). Rooms were very spacious and comfortable, Breakfast - wide choice breakfast buffet ranging from pancakes, bacon, cereals and croissants (which were delicious!) Dinner was a... More 

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Esther_Guerin, Responsable réception at Mercure Val Thorens, responded to this review

Good afternoon, we do thank you for you comment and are very pleased that you enjoyed staying with us in Mercure Val Thorens. Looking forward to welcoming you again soon. More 

Sevenoaks, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 20, 2014

Booked two rooms for 5 nights Monday to Saturday morning departure, both rooms came with a double bed and a double sofa bed so plenty of room for a mixed group of people. The room was all good, the hotel we booked with half board which worked well with the buffet breakfast and a great evening meal which most nights... More 

Was this review helpful? Yes 1
Esther_Guerin, Responsable réception at Mercure Val Thorens, responded to this review

Good afternoon, We thank you for taking time to give your opinion concerning your stay in Mercure Val Thorens. Our team aims to do the best to make your stay a pleasant one. We hope to host you next season. More 

Melbourne, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 10, 2014 via mobile

We stayed at the Mercure for a week at the end of Match. The rooms are comfortable (we had a queen bed and a fold-out couch, for our child). Breakfast and dinner were included and were hearty and delicious )the highlight being the rachlette night). The staff were all very helpful and attentive. Hotel is ideally located (ski-in and out).... More 

Was this review helpful? Yes
Esther_Guerin, Responsable réception at Mercure Val Thorens, responded to this review
Google Translation

Bonjour, nous vous remercions pour votre retour. Nous sommes ravis que votre séjour ait été à la hauteur de vos... More 

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Additional Information about Mercure Val Thorens

Address: Place de la Lombarde, 73440 Val Thorens, Saint-Martin-de-Belleville, France
Location: France > Rhone-Alpes > Savoie > Saint-Martin-de-Belleville > Val Thorens
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Mercure Val Thorens 3*
Number of rooms: 104
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Also Known As:
Novotel Val-Thorens
Val-Thorens Novotel
Hotel Style:
#6 Ski-In / Ski-Out Hotel in Val Thorens

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