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5.0 of 5 Hotel   |   Route du Soleil, 73440 Val Thorens, France
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Altapura
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88%
Ranked #2 of 30 hotels in Val Thorens
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
David B Stratford-upon-Avon
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159 people have reviewed this hotel

Traveler rating
    119
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Stratford-upon-Avon
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from a week in Val Thorens, and the Altapura really lived up to expectations. From the moment we arrived we felt welcomed , and nothing was too much trouble. The style was very modern with nice alpine touches. Our adjacent rooms were certainly large enough, and very luxuriously fitted including separate bath and walk in showers. We overlooked... More

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Frédéric C, Directeur général at Altapura, responded to this review

Dear David B, Thank you a lot for your long report about Altapura ! You'll always be welcome and you'll be able to test the Spa... Warm Regards from the entire team. Frédéric Carbonnel GM Altapura***** & Villa Marie***** More

The Hague, The Netherlands
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was absolutely the best wintersport experience i ever had. The hotel is situated directly on the slopes, so we could enjoy our afternoon cocktail right after our ski-session. The interior is very cozy and warm, our room and especially our bed was super comfortable. We stayed with our family in a duplex room, which was perfect for our kids... More

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Frédéric C, Directeur général at Altapura, responded to this review

Dear L_Marie80, Hartelijk dank voor uw reactie ! The entire Team is really proud to read your great lines about Altapura. We hope to see welcome you back very soon... Warm regards, Frédéric Carbonnel GM Altapura***** & Villa Marie***** More

London, United Kingdom
Top Contributor
71 reviews 71 reviews
63 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 1 week ago

Altapura is one of the few 5 stars hotels in Val Thorens, located in the middle of the ski slopes. The hotel is very nicely decorated in a contemporary style and it has all amenities expected from such an hotel: spa with swimming pool, good breakfast, very useful concierge, ski shop, 3 restaurants. However, rooms are extremely small (despite taking... More

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Frédéric C, Directeur général at Altapura, responded to this review

Dear ACandEdM, We are very sorry to read that despite the good points, we didn't succeed to reach your expectations. As long as you liked Val Thorens, we'll always be happy to receive you in our restaurants or for a massage to enjoy what you liked at Altapura ! Frédéric Carbonnel GM Altapura***** & Villa Marie***** More

Chichester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What a fabulous hotel. We were ski-holidaying with friends in Europe we hadn't travelled with since Whistler so we felt there was quite a bit to live up to as Val T was our idea. All of the hotel staff are wonderful and the atmosphere is a fantastic combination of being completely luxurious and attentive but also entrely relaxed. Lunchtime... More

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Frédéric C, Directeur général at Altapura, responded to this review

Dear Sarah W, We are so happy that the magic has worked on your holidays ! It is exactly what Altapura is made for, thank you for writing this, it makes the entire team very proud of the everyday work... Can't wait to welcome you again ! Warm regards, Frédéric Carbonnel GM Altapura***** & Villa Marie***** More

London, England, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Ski in and ski out hotel on the slops of Val Thoren. Contemporary cool hotel. Good spa with heated outdoor pool. Lovely large beds with linen sheets. Staff excellent and really want you to enjoy your stay . They made me porridge every morning! Good choice of food for evening meal. Cannot fault it. Would come again which I think... More

Was this review helpful? Yes 1
Frédéric C, Directeur général at Altapura, responded to this review

Dear Sher M, Please accept our thanks for your flattering comments, the entire team is so happy to read your lines ! We hope to have you very soon in one of the "Maisons & Hotels Sibuet" : St-Tropez, Provence, Megève, Lyon... Val Thorens ! Frédéric Carbonnel GM Altapura***** & Villa Marie***** More

Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We're spending 9 days here. How lucky are we. The location is perfect (ski on/off). The staff is genuinely interested in your satisfaction and happiness. The room is spacious(for European standards). The view spectacular. The food (we chose buffet style supper and breakfast..more traditional restaurant service also available), is excellent and plentiful. Excellent in-room TV and FREE, yes FREE movie... More

Was this review helpful? Yes 1
Frédéric C, Directeur général at Altapura, responded to this review

Dear Danny B, We are really proud to discover your nice report about Altapura, it is the best energy to keep on doing our best for our guests !... We'll be happy to receive you again or any of your friends of Canada ! Frédéric Carbonnel, GM Altapura***** & Villa Marie***** More

Sweden
1 review
5 of 5 stars Reviewed March 4, 2014 via mobile

Our family had a wonderful ski vacation - in many ways thanks to staying at Altapura - fantastic! We have stayed in other 5 star - in mountain hotels - this is our new favorite. We are a family of 5, with 3 children 10 and under. The hotel is perfectly located on the mountain. Beautiful views and very comfortable... More

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Frédéric C, Directeur général at Altapura, responded to this review

Bonjour LeslieLou2, Tack så mycket för din kommentar ! The entire Team is very proud you loved our hotel and we are all very excited to wait for your next trip at Altapura ! Yes !, we loved helping you and making you the best stay ever... Warm Regards, Frédéric Carbonnel, GM Altapura***** & Villa Marie***** More

Hereford, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 16, 2014

This is our third visit to Val Thorens and always find the skiing fantastic. On our first visit to the Altapura, we can only reiterate all of the previous positive reviews regarding the hotel, the staff, food, setting and surroundings are all perfect. We will be back next year.

Was this review helpful? Yes 2
Frédéric C, Directeur général at Altapura, responded to this review

Dear Billington127, Thank you very much for your compliments and for your loyalty ! It's so gratifying to get so many nice lines from accustomed guests. We'll try to be even better on your next visit... Have a wonderful summer and we look forward to welcoming you next year ! Frédéric Carbonnel, GM Altapura*****, Villa Marie***** More

Chicago
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 9, 2014

Really a fantastic place for a vacation. Service was perfect. Every need was anticipated by the staff. They went out of their way to please. This was really unexpected base on many precious trips to Europe. Access to more trails than you can ever imagine. Will definitely be back.

Was this review helpful? Yes 2
Frédéric C, Directeur général at Altapura, responded to this review

Dear Jtjf, What a pleasure to receive all this compliments : a lot of energy for us to keep on improving Altapura ! Please visit us again, we'll be proud and happy to make you feel at home again... Frédéric Carbonnel GM Altapura***** & Villa Marie***** More

Milton Keynes, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2014

We stayed here from 25th Jan - 1st Feb 2014. This is the best ski hotel we have stayed in. The service and attentiveness of staff matches the best in Asia for 5* hotels (usually the best service in the world) and beats anything we have seen in Europe or North America. Our room was beautiful and always spotless. When... More

Was this review helpful? Yes 1
Frédéric C, Directeur général at Altapura, responded to this review

Dear Sir, What a pleasure to read your nice words and to be compared to the excellence all over the world... It is so good energy and help us to keep on working on every service and to still improve every little moment. I will share this with the entire team of 115 staff members. We hope to see you... More

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Additional Information about Altapura

Also Known As:
Altapura Hotel
Altapura Hotel Val Thorens
Address: Route du Soleil, 73440 Val Thorens, France
Location: France > Rhone-Alpes > Savoie > Val Thorens
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Val Thorens
#2 Family Hotel in Val Thorens
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Altapura 5*
Official Description (provided by the hotel):
Altapura, a hotel in Val Thorens, the highest resort in Europe in the heart of the 3 Valleys, the largest ski area in the world, delights all those who love the great outdoors, winter sports and a fine style of living. ... more   less 
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