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Altapura

Certificate of Excellence
Route du Soleil, 73440 Val Thorens, Saint-Martin-de-Belleville, France
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Altapura
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Altapura
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230 reviews from our community

Traveler rating
    174
    34
    15
    6
    1
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73
91
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (110)
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Calgary, Canada
Top Contributor
55 reviews 55 reviews
49 hotel reviews
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 4 nights in this gorgeous hotel and loved every minute of it! Our room overlooked the piste and was a very comfortable size. The bathroom was also a generous size with 2 sinks, bathtub and separate shower. The room had all the amenities we needed. The staff were all very professional and friendly. From the reception, to the... More 

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Bath, England, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is fabulous! Spent a week here as the non-skier in our party of 2 couples, enjoying the spa & sun terrace to the full & had a totally relaxing & chilled stay. It is in an enviable position right on one of the pistes & the ski-out/ski-in is couldn't be better. The rooms & public areas are all... More 

Was this review helpful? Yes 1
Praveen R, Directeur général at Altapura, responded to this review

Dear Zoe S, On behalf of all the team of Altapura, I thank you very much for your kind review. Your time taken to write your comments has been highly appreciated and we will share same with all the team members. We have well noted your comments and please be assured that we will be reviewing our policy in regards... More 

Glasgow
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived in Val Thoren on Friday afternoon and had this hotel alongsde two others recommended. We are so glad we chose Altapura. The hotel is stunningly decorated and has every five star experience you want or need. The service is excellent and the staff are so attentive, friendly and welcoming. The atmosphere in the downstairs lounge was really nice... More 

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Praveen R, Directeur général at Altapura, responded to this review

Dear Gordon R, On behalf of all the team of Altapura, I thank you very much for your kind review. Your time taken to write your comments has been highly appreciated and we will share same with all the team members - most particularly Silvio, our DJ. Please note that after every season, we use guests feedback (such as yours)... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed a wonderful weeks skiing at the Altapura from the 21st to the 28th March. This is a top hotel, the rooms are large and comfortable and the buffet meals delicious. We intend to return next year. No question we give it top marks. Nevertheless management please note, we hated the smoking bar whose stench of cigarette smoke permeated... More 

Was this review helpful? Yes 1
Praveen R, Directeur général at Altapura, responded to this review

Dear Louis B, On behalf of all the team of Altapura, I thank you very much for your kind and fair review. Your time taken to write your comments has been highly appreciated and we will share same with all the team members. We have well noted your comments in regards to the smoking area/exterior bar. We are sincerely sorry... More 

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Just come back from a fabulous week at the Hotel Altapura. Great staff, great location and great food. The whole ambience from the modern interior to the wood burning log fires was spot on. My husband and I's only criticism was the Jacuzzi was far to cold for resting aching muscles after busy day on the slopes.

Was this review helpful? Yes 1
Praveen R, Directeur général at Altapura, responded to this review

Dear boothalison, On behalf of all the team of Altapura, I thank you very much for your kind and fair review. Your time taken to write your comments has been highly appreciated and we will share same with all the team members. We have well noted your comments in regards to the temperature of the jacuzzi. Please note that we... More 

Finland
Top Contributor
56 reviews 56 reviews
33 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed March 13, 2015

My husband and I stayed at Hotel Altapura for seven nights in a Club Room in January 2015 while on a skiing holiday to Val Thorens. The hotel is total and absolute bliss and perfection. Were it not for the fact that I didn’t like the skiing scene in Val Thorens, I would most definitely be returning! Pros: - Excellent... More 

Was this review helpful? Yes 2
Praveen R, Directeur général at Altapura, responded to this review

Dear Boarding_gate123, On behalf of all the team of Altapura, I thank you very much for your kind and fair review. Your time taken to write your comments has been highly appreciated and we will share same with all the team members. We have well noted your comments and please be assured that we will be reviewing our drinks proposals... More 

Epworth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

Fabulous Hotel with everything you would want for a winter holiday. I stayed in January with friends and found the whole experience extremely satisfying. From the front desk reception staff on our arrival to the night staff who organised a sandwich for our early start return transfer to Geneva. The rooms were of an excellent standard even down to the... More 

Was this review helpful? Yes 1
Praveen R, Directeur général at Altapura, responded to this review

Dear Bigsmed, On behalf of all the team of Altapura, I thank you very much for your kind review. Your time taken to write your comments has been highly appreciated and we will share same with all the team members. We are in the course of upgrading several aspects of our product and services and we are sure that upon... More 

Amsterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

Stayed at the Alta Pura for the second year in a row. I travelled from Amsterdam with my wife and daughter (6). From the moment the staff greets you and valets your car all the way down to the check out where a take away breakfast was arranged; it all was superb. The well trained staff is never disappointing and... More 

Was this review helpful? Yes 1
Praveen R, Directeur général at Altapura, responded to this review

Dear Chris L, On behalf of all the team of Altapura, I thank you very much for your kind review. Your time taken to write your comments has been highly appreciated and we will share same with all the team members and it is with great pleasure that you provided us the opportunity to welcoming you back to Altapura for... More 

Bushey, United Kingdom
Top Contributor
102 reviews 102 reviews
16 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed March 9, 2015

We went skiing with the whole family during half term, kids are 11, 9 and 6, and from the moment we arrived nothing was too much trouble, the staff were brilliant. The hotel's location is fantastic and is truly ski and ski out. The rooms are lovely and to a very high standard. The general facilities around the hotel are... More 

Was this review helpful? Yes 1
Praveen R, Directeur général at Altapura, responded to this review

Dear gcx10, On behalf of all the team of Altapura, I thank you very much for your kind review. Your time taken to write your comments has been highly appreciated and we will share same with all the team members. In regards to the room température, we understand the discomfort, please be assured that we are currently looking into brining... More 

Rotterdam, Zuid-Holland, Netherlands
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 2, 2015

Enjoyed a second stay in this hotel. Lots of families in the hotel so quite some kids running around. The spa (massage) treatments I had where excellent. Food at the buffet restaurant is okay. Food at the Enfants Terrible restaurant was very good! Service was good! At arrival they even unpacked my ski's And shoes And stored them in my... More 

Was this review helpful? Yes 1
Praveen R, Directeur général at Altapura, responded to this review

Dear Marcel-MG On behalf of all the team of Altapura, I thank you very much for your kind review. Your time taken to write your comments has been highly appreciated and we will share same with all the team members. We endeavour to upgrade several aspects of our product and services and we are sure that upon your next visit... More 

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