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All 16 Tignes B&Bs / inns

Chalet Neve

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Lavachet, Tignes, France
Hotel amenities
Chalet Neve
Ranked #13 of 16 Tignes B&B and Inns
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28 reviews from our community

Traveler rating
    9
    5
    6
    6
    2
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8
3
1
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0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Market Bosworth, United Kingdom
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 27, 2014

A large chalet with lots of rooms but the 3 chalet hosts - Claire, Sophia and Kim worked their socks off to provide an excellent service for the guests in April 2014. We were 3 adults and4 teenagers. Great points: -the cooking - excellent breakfast, afternoon cake and evening meals. Imaginative menus all served efficiently and with a smile. -... More

Was this review helpful? Yes 2
Rickmansworth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 22, 2014

The Chalet itself is a quirky design to say the least - Ideal for Hobbits but challenging in places for those over 4 foot tall. However the key to any good chalet is the quality and willingness of the Chalet staff to help and contribute to their guests stay in resort.In this the staff at Chalet Neve spectacularly failed. The... More

Was this review helpful? Yes 1
Leeds, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 13, 2014

Wow... What an interesting chalet, The chalet was not fit for the amount of people that it was meant to cater for, the staff were extremely rude at the time we got there and we were expected to carry our own bags at arrival, We saw the chalet rep once meaning that we could not explain to him the problems... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 11, 2014

We were part of a larger group in February half term 2014. Service was limited in the chalet. We had to request plates for breakfast every day. There were limited plug points and it seems that we could choose to utilise a hot water urn ( instant coffee) or have the percolator but to operate both was a too challenging... More

Was this review helpful? Yes 1
AlpineElementsTeam, Guest Relations Manager at Chalet Neve, responded to this review

Dear MelissaWIM We’re deeply saddened that you didn’t have a more enjoyable holiday at the Chalet Neve. This Chalet Neve has always been a really popular chalet within our program, we’re aware that certain characteristics can be a little quirky, however we always try to ensure it’s sold as accurately as possible. I’m extremely concerned about your comments and I’m... More

Basingstoke, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed April 1, 2014

The chalet staff are doing their best to run the chalet with a total lack of management support from Alpine Elements. We saw the rep Alex once during the entire week and he left as quickly as he could. We never met the resort manager. There was no resort information folder in the chalet and very limited details of restaurants... More

Was this review helpful? Yes 2
AlpineElementsTeam, Guest Relations Manager at Chalet Neve, responded to this review

Dear Vickers We’re sorry that you didn’t have a more enjoyable holiday at the Chalet Neve. I’m extremely concerned about your review and I’m keen to investigate your claims in more detail. We’re a dynamic company who strive to react quickly to any areas of dissatisfaction. This Chalet Neve has always been a really popular chalet within our program, we’re... More

London, United Kingdom
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 30, 2014

They say that there is no such thing as a free lunch .....so when you read free ski pass you should expect some cut corners. Chalet was small for the numbers and rooms / dining area a squeeze. Our bathroom didn't have a shower just a bath but when we used bath on 1st night the water run out which... More

Was this review helpful? Yes 1
Cardiff, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 17, 2014

We were a couple joining 21 others in this chalet. On arrival we were allocated a room (10), but had to share a bathroom and toilet with 3 guys. Fortunately this worked out OK as they were respectful of their need to share and everybody kept it tidy. However, an air freshener in the loo would have been good. We... More

Was this review helpful? Yes 1
AlpineElementsTeam, Guest Relations Manager at Chalet Neve, responded to this review

Dear Shawnh522 We’re really sorry that you weren’t more satisfied with your recent holiday in the Chalet Neve, Tignes Le Lac. This chalet’s always been extremely popular choice for it’s incredible location and it’s traditional if somewhat quirky decor. Some people love this, other can find it a little snug. I also fully aware that traveling in a couple and... More

Cardiff, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 28, 2014

Booked with Alpine elements with my brother and two friends. All week the chalet was cold. (Two/three duvets in the night) There were issues with the staff that week, two out of four of the hosts got fired whilst we were there, it was rather entertaining watching the remaining hosts stressing out but in all fairness to them they managed... More

Was this review helpful? Yes
AlpineElementsTeam, Guest Relations Manager at Chalet Neve, responded to this review

Dear User name Slugshead On behalf of Alpine Elements please accept my sincere apologies that you didn’t have a more enjoyable stay. Please allow me to especially apologise in regards to the temperature of the chalet. As a company we wish to make all our guests as comfortable as possible. This particular week we had some staffing issues, we’re extremely... More

Nottinghamshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2014 via mobile

I visited Chalet Neve and Tignes mid January 2014 and what a week it was! The chalet is close to the lifts in Lavachet only needing a few minutes walk to the pistes in the morning. There are a few shops, bars and restaurants in Lavachet but a regular short bus takes you to Le Lac and Val Claret in... More

Was this review helpful? Yes 1
Oxford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 27, 2014

Travelled with Alpine Elements and Jet2.com. Transfers were quite good and the staff at the chalet met us with a warm welcome and even carried our bags. The room plans are not correct and we had 3 males with a double and a single. We did however manage to get a pull out bed up onto the mezzanine so we... More

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Additional Information about Chalet Neve

Address: Lavachet, Tignes, France
Location: France > Rhone-Alpes > Savoie > Tignes

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