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Chalet Neve

Lavachet, Tignes, France
Chalet Neve
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33 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mendoza, Argentina
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 1, 2015

I visited Chalet Neve mid March with a group of friends and stayed for a week. To echo the reviewer below it's not a luxury chalet, but for the price it was excellent value for money. Rooms were small but clean enough and very warm. Out room was located next to the dining room which could be a little noisy,... More 

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London, United Kingdom
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 8, 2015

I was really pleasantly surprised at how lovely this chalet was after reading some of the reviews. It is three stars/diamonds - it is not a luxury dwelling! It is really lovely, full of character, clean, it has everything you are going to need for a skiing holiday. Saying that, we had a mini kitchen in our room and there... More 

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1 review
4 of 5 stars Reviewed January 19, 2015

Had a very pleasant stay in chalet neve! We stayed in rooms 4 and 6 which were on the same level as kitchen. The rooms weren't huge but for sleeping in, it was all we needed. It did sound like some of the rooms were more quirky and more challenging to get to bed though. The shower was powerful enough... More 

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London, United Kingdom
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed January 7, 2015

We stayed in Chalet Neve over New Years 28th Dec 14 - 4th Jan 15 and had a perfectly pleasant stay. I think the chalet staff have changed recently so the previous bad reviews on staff/catering need to be ignored. The Alpine Group we had were so adorably helpful. Food was good quality although the only feedback I would say... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 24, 2014

We took the whole chalet for 25 of us between 14th and 21st Dec 2014 and we had a great time (despite the below average snow conditions). Yes, some of the rooms have reduced headroom and the layout is "quirky" (doorbells and lightswitches are indistinguishable!) - it was clearly originally designed for self catering and then retro-fitted, but having done... More 

Was this review helpful? Yes 4
Market Bosworth, United Kingdom
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed April 27, 2014

A large chalet with lots of rooms but the 3 chalet hosts - Claire, Sophia and Kim worked their socks off to provide an excellent service for the guests in April 2014. We were 3 adults and4 teenagers. Great points: -the cooking - excellent breakfast, afternoon cake and evening meals. Imaginative menus all served efficiently and with a smile. -... More 

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Rickmansworth, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 22, 2014

The Chalet itself is a quirky design to say the least - Ideal for Hobbits but challenging in places for those over 4 foot tall. However the key to any good chalet is the quality and willingness of the Chalet staff to help and contribute to their guests stay in resort.In this the staff at Chalet Neve spectacularly failed. The... More 

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Caroline G, Customer Care Manager at Chalet Neve, responded to this review

Dear Paul F, In spite of the teething troubles with our catering, we are so glad that you had a great time in Tignes at Chalet Neve. The chalet is indeed a little quirky, but we feel privileged to have it in our portfolio. It is very wooden and rustic inside with lots of low lying beams, typical of a... More 

Travelers are raving about these Tignes hotels

Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 13, 2014

Wow... What an interesting chalet, The chalet was not fit for the amount of people that it was meant to cater for, the staff were extremely rude at the time we got there and we were expected to carry our own bags at arrival, We saw the chalet rep once meaning that we could not explain to him the problems... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 11, 2014

We were part of a larger group in February half term 2014. Service was limited in the chalet. We had to request plates for breakfast every day. There were limited plug points and it seems that we could choose to utilise a hot water urn ( instant coffee) or have the percolator but to operate both was a too challenging... More 

Was this review helpful? Yes 1
AlpineElementsTeam, Guest Relations Manager at Chalet Neve, responded to this review

Dear MelissaWIM We’re deeply saddened that you didn’t have a more enjoyable holiday at the Chalet Neve. This Chalet Neve has always been a really popular chalet within our program, we’re aware that certain characteristics can be a little quirky, however we always try to ensure it’s sold as accurately as possible. I’m extremely concerned about your comments and I’m... More 

Basingstoke, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed April 1, 2014

The chalet staff are doing their best to run the chalet with a total lack of management support from Alpine Elements. We saw the rep Alex once during the entire week and he left as quickly as he could. We never met the resort manager. There was no resort information folder in the chalet and very limited details of restaurants... More 

Was this review helpful? Yes 3
AlpineElementsTeam, Guest Relations Manager at Chalet Neve, responded to this review

Dear Vickers We’re sorry that you didn’t have a more enjoyable holiday at the Chalet Neve. I’m extremely concerned about your review and I’m keen to investigate your claims in more detail. We’re a dynamic company who strive to react quickly to any areas of dissatisfaction. This Chalet Neve has always been a really popular chalet within our program, we’re... More 

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