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ClubHotel Le Provencal

1 Rue de Rouchas, 38860 Les Deux-Alpes, France
ClubHotel Le Provencal
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47 reviews from our community

Traveler rating
    20
    22
    3
    1
    1
See reviews for
6
5
3
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed April 13, 2015 via mobile

We recently returned from a week in Deux Alpes and can safely say that it was one of the best ski holidays we've had in a while! Awesome après and brilliant mountain conditions this late in the season. Hans and his team at the Provençal couldn't have been more accommodating, a special thanks to Ian the night porter for putting... More 

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Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 29, 2015 via mobile

I stayed here in January and was amazed at the level of care taken in preparing a gluten free half board stay for me. The young chef was inventive and adapted the set menu, if possible, or provided an alternative if not. Even when I overlooked something either he and the hotel manager altered my meal accordingly. If you have... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 21, 2015

I stayed here for a week and amazing hotel good food everyday.the staff are friendly and helpful liked the daily fun facts left in your room! Entertaining evening quizzes and competitions Good location minutes from the lift and town would recommend

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london
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 7, 2015

This is a great hotel in a perfect location and with really great food (must be the good chefs) and great friendly staff. The rooms are always spotless and towels were always renewed. We had such a great stay and would come back tomorrow. All the staff were great but thanks to jake, seb and jack for being great members... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2015

On first appearances this hotel seems a little dated décor wise,but the rooms are comfortable and totally fit for purpose.The levels of cleanliness are high and the staff are always happy to help and the service wonderful.we were more than pleasantly surprised at the food,a well balanced menu with perfectly cooked and flavoursome delights every evening without fail.As my heading... More 

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Manchester, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2015

After booking a cheap holiday to Deux Alpes at Le Provencal I was slightly apprehensive about what to expect from the accomodation. In retrospect I can say I was delighted by the experience at Le Provencal. The hotel is conveniently placed at the heart of Deux Alpes. The staff are without doubt the friendliest that I have encountered and made... More 

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Barrow-in-Furness, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 23, 2015

Got a cracking deal Jan 15. Have stayed at many Rocketski hotels before so new what to expect. this hotel surpassed my expectations by some way. For a two star hotel the food and service were excellent. The staff and management were very friendly and extremely helpful. Good range of bars and restaurants close by, the little french bar across... More 

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Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 18, 2015

This is an old, rather worn hotel but quite clean and cared for despite the surface shabbiness. The young staff are lovely : helpful, welcoming and always cheerful. The food was good, well prepared, tasty and plentiful. We were told on the first evening that there was a tummy bug going around the resort. Not sure about the rest of... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 11, 2015

Very poor service, the hotel gave us a virus and made us ill, the food was rubbish, gave us upset stomachs. The staff were friendly till we over heard one of them talking about us, not very professional! Bedding not changed even though we were ill. They always seemed to be trying to make money, the lift passes are a... More 

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RolandAnderson, General Manager at ClubHotel Le Provencal, responded to this review

Thank you for taking the time to write a review of Clubhotel Provencal. We hope that all our guests have a great time in the Alps, and we are disappointed that you did not enjoy your trip as much as anticipated. Feedback is important to us in order that we may review and improve our service; clearly we appreciate the... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 7, 2014

Came here with school and the skiing was amazing. Slopes not too far from the hotel door. Staff were very friendly and happy to help with anything. The hotel's located right in the middle of the village, with plenty of shops and restaurants nearby. The rooms weren't fab, but good for the price! Would highly recommend this hotel.

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